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M and B Auto Service
2404 Cruzen St, Nashville, TN 37211, United States
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M and B Auto Service
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Review №1

I used to work for them and now they are literally the only place I will go for my repairs. I’ve seen it from the employee side and the customer side that they are top notch. They give everyone the same honest pricing, great quality repairs, and understanding for what needs to be done. If you are looking for not only good but exceptional mechanics then look no further! M & B Auto is the best of the best without a doubt.

Ji
Review №2

Great service and great mechanic

Mi
Review №3

Easy, quick, polite, well priced! Thank you M and B!!!!

Kr
Review №4

These guys are amazing! They stayed late to get our repair done. They worked hard to find a solution that solved our issue. Thank you so much!!!!

Sh
Review №5

Reasonable price fixed my dodge ram 1500 truck

Lo
Review №6

Had another great experience with M & B Auto! These guys took care of an urgent issue as I was traveling through for work and needed service in a short turn around. They are very honest and kind and could not recommend them more. Anytime I have car issues in Nashville I will be stopping by their shop! Thank you again for being trustworthy and reliable!!

Pa
Review №7

I wouldnt go anywhere else to have my familys cars worked on. Robert is honest, dependable and affordable. Just yesterday, I overheard him on the phone with a supplier, telling him that he had to do better than the quoted price. Who else does that?On top of that, his labor fees are the best in the city. I simply wont trust my cars to anyone else - and you shouldnt either.In short, Robert is the best there is! Go see him today...

K
Review №8

Great people and fair prices. Honest as well.

Ho
Review №9

My Toyota FJ Cruiser needed an oil change and these guys took care of the job perfectly. They provided excellent and friendly service, and I will definitely be coming back for all of my auto needs.

Ar
Review №10

Very good experience will always go back there over any other shop.

Mi
Review №11

So, after getting the run around from several well known establishments here in Clarksville, I decided to go to Nashville for my automotive needs. This was definitely a good choice. The staff was amazing and friendly. Extremely professional and knowledgeable. After 2 visits (1 for diag, 1 for repair) my car was road ready. This place is great!!! Thank you again.

at
Review №12

Fantastic service! I was in a pinch and had to get home they fit me in and an hour later for an alternator fix back on the road! Great guys! Thank you so much M and b Auto service!

Sa
Review №13

These guys are the best, they know their stuffs and take adequate time to diagnose the problem before proffering a solution. Customer service is topnotch, I was dropped off at my work after dropping my car for repair, and my car was delivered to me with ease.Price is the best, charges 80$/hr and you get the same or even better service with greedy shops that charges 100$ 150$/hr. OEM parts are used for all part replacements. I would gladly recommend this shop to anyone and all my my friends.

Jo
Review №14

Took my Volkswagen down to M and B Auto for a water-pump and timing belt replacement. Not only was the price Great but their Service was Excellent. The guys were very friendly and knowledgeable! Definitely have to recommend them to friends and family!

al
Review №15

I loved my experience. You should definitely take your car to these guys. Robert is honest and quick!! He does whats best for YOU. Im new to Nashville and didnt know where to take my car to get fixed. I wasnt sure who I could trust. I looked at the reviews and made a decision to give them a try. Im so glad I did!! I saved a significant amount of money and now have a mechanic Ill use as long as I live here. Thank you Robert!!

To
Review №16

Always easy to work with. Ive always had a great explanation of repairs and things to think about in the future. His services are very timely and done right the first time which is nice! Finally with my staff working at our offices he even is able to pick up vehicles and then bring them back once complete which keeps my employee at work. I cant say enough about Veterans Auto. Its great to have a mechanic that you can trust!

Ch
Review №17

This is a great shop. I always recommend them to my friends. They are super friendly and always give fair prices. They definitely had opportunities to get more money and take advantage of me but they have always been honest about my car issues. One time I was ready to get an alternator replaced and they showed me it was just a dead battery.

Ch
Review №18

Came in with a punctured tire that was kind of elaborate. Mina took time to patch it right then and there. This is one of those trustworthy places to bring your car. Great people.

Am
Review №19

Rob Hollingsworth is an awesome guy, business owner and mechanic. I feel incredibly comfortable going to him for any and all of my cars needs because he is always honest, never once has he sold me something I didnt need. As a woman I definitely appreciate that. His policy is Im going to show you, not just tell you. More then once hes cracked the hood to show and explain to me what was going on so I could see for myself and understand, not just take it on blind faith.Please if youre considering mechanics take your car to Veterans Auto, my buddy Rob will take care of you.

Je
Review №20

Really great experience. Came here last year with a dash issue and some other needs. They worked with me and addressed the most pressing issue within my budget. I am back now to address the rest of the items and its really great to know when I take my car in, Im getting honest, reliable service at a fair cost.

St
Review №21

It is refreshing to find an honest mechanic these days...especially one that you know their name and they know yours. Robs shop is honest, reliable, quick, and a fantastic price. He is fair and I feel like he looks after me and my cars as if I was family. Highly recommend!

Da
Review №22

Absolute customer service! Veterans Auto Services is run by a great group of guys that will always give you the best deal possible. Ive been here three times now, and Ive never once been hassled, harassed, or up-sold to something I dont need. Ive also never had to wait in line, which is a plus.Its not easy to find a good mechanic. So, save yourself the time and just go straight to Veterans Auto Services first.

Al
Review №23

Great experience with these guys! I got misquoted from Another shop- they repaired my AC in a timely affordable manner! Thanks! Will definitely come back.

Go
Review №24

Robert runs an honest, affordable repair shop. Had my Jeep transmission rebuilt quickly at a fair price. Great customer service. Will definitely take my car there again.

Ma
Review №25

Rob and his employees go out of their way to explain what is need to fix the issue and do so as quickly as possible. They take great care of my familys vehicles! Very reasonable too!

Ro
Review №26

Great Service

Mo
Review №27

Wow! These guys are amazing! Not only did they get my beloved Beast up and running again, they did it in less than 1 day, and it didnt cost me an arm and a leg. Not even an arm. I will take all my automotive business here from now on, and tell everyone I know about these guys. Ridiculously highly recommended.

T
Review №28

Bought a truck from these guys and it runs like a stallion!! Just recently brought it back for a oil change they got me in and out with no problem!! Great guys, great environment and great service!!

De
Review №29

The best thing I could say about a mechanic is that when my car has a problem, I dont hate having to call Veterans Auto. Ive had to visit multiple times and never walked away less than happy. Give them a shot, you wont regret it. Every time Ive been in, Robert is always in a good mood and ready to crack a joke. Whether you are concerned about price, customer service, or just avoiding the feeling of being taken advantage of, Veterans Auto is the place. Roberts got my future business, and I hope he gets your too.

Ji
Review №30

I really appreciate Robert Hollingsworth and his team at Veterans Auto. Robert, Wood and Steve are courteous and professional and they have all kept my high mileage cars on the road! These guys know my family, and theyve earned my trust by consistently helping us when that unexpected breakdown occurs. Ive seen these guys smile and have meaningful conversations with customers, much more than the standard two minutes of engine talk that goes way over their head. Theyve been honest with me and really dependable; two qualities we all want in someone who works on our cars.

Je
Review №31

Robert runs an excellent business. He very friendly and funny, but more importantly he is honest about repairs - no trickery or deception about what is wrong is what the simplest and best solution is. Service was personable, quick, and very reasonably priced!

Da
Review №32

Great guys who stand behind their work. Not some drones from a big brand store wholl just try to take your money.

Er
Review №33

Super happy with these guys - especially Mena. We are on a long family road trip and the minivan needed all six spark-plugs replaced. They helped us out the same day and did extensive testing - would highly recommend. =) Heres us after the car got fixed - with Mena!

Ge
Review №34

Its good for a vet to kick back and chit chat with another vet. Fast service and fair prices. But best of all, I had a good time. Dont think that has ever happened getting a car fixed. Im coming back for more and telling everyone about it.

An
Review №35

Going to Veterans Auto Services was a great experience. My car repair bills have been going up-up-up and I was not always comfortable that I really needed the work they told me HAD to be done.The technicians at Veterans Auto Services were professional, friendly, down to earth, and made me very comfortable with their assessment of my auto needs I had one problem that that told me, due to my limited driving of the vehicle, could be delayed.The service that they provide to take you home while the car is being repaired, and them picking you up when the service is completed, is priceless.Also, the shop was very clean. This told me the men took pride in their work and would take good care of my vehicle.Thanks for the service!

Cr
Review №36

Prior to taking my car to Veterans Auto Services I priced around and they came in with the best quote all around. Not only that, another auto company tried to upsell me on what Veterans Auto told me was unnecessary. Also, the owner Robert handed me a flashlight and actually had me identify the problem under the hood so I could fully understand what would need fixed.I respect the friendliness, the attention to detail and not being taken advantage of. All around fantastic service. Next time my car has issues, Ill be calling on Veterans Auto Services again.

We
Review №37

Veterans Auto takes the time to show you what the problem is and how you can avoid it in the future. They truly care about their customers and will not stop until they have gained customer trust. Their Military Discounts are better than the rest and the service is top notch.

Ti
Review №38

I am so happy I found this place, I will continue the care for both of our cars here. Even if I move out of Nashville, because finding a good, trustworthy, mechanic nowadays is hard to come by.My transmission fluid was dark when I checked it and I had mechanics saying I needed it changed and that there was something wrong if it was dark. The two places I took my car to before sounded like they were going to charge me an arm and a leg and create mythical problems to make money.Veterans Auto Services was awesome. I talked to the owner on the phone before hand and he asked questions about not only my car but my family and made me feel like a customer and not just another money ticket. I was able to bring my car in and drop it off, and within a half hour they called me back and said shes ready to go! Turns out my gut feeling was right about the other places, all I needed done was the fluid change. And because my husband is a veteran himself they gave us a 25% discount!You will not regret bringing your vehicle to them.

Da
Review №39

As a Female I am always worried about getting not only a good price for auto work but also getting quality work. At Veterans Auto Service I got both. Being new in town made me a bit weary of trying new auto places but after the great service by Robert and everyone else I will not only be a loyal customer but will recommend everyone I know! :) Also they have a great turn around time.

Ll
Review №40

One of my friends recommended this shop and oh my goodness am I so happy that she did. I had initially taken my car to Pep Boys where they had given me an estimate of over $500 to replace the master cylinder. Robert at Veterans did the job for $150 AND they not only drove me to work but also delivered my car back to me at work once the job was done!! I am SOOOOO happy I found this amazingly wonderful shop - finally, a great shop with skilled mechanics and an honest business philosophy!

lo
Review №41

Robert is a great mechanic and great guy. He has repeatedly gone above and beyond for me and my friends while keeping prices affordable. Hes the only mechanic I recommend to anyone I know.

Ka
Review №42

My fuel pump went out and they had my truck up and running again in less than 24 hours, and have very reasonable pricing. Will definitely take all my auto work to them in the future.

Su
Review №43

I love these guys. I wouldnt go anywhere else. Quick service, reasonable rate. They delivered my car to my house !

Mi
Review №44

Great experience. Visiting from out of town and my 2013 Mustang 5.0 had issues. Ben and Menna took care of me with excellent service at a great price. If I lived in nashville, these guys would be my full time mechanics. Thank you for getting me back on the road!!

Sa
Review №45

We were so excited to find an honest mechanic at a fair price. But how do you know a mechanic is good beyond how he talks about his work? Youll never know unless you follow up. My sons car was making a noise, we took it in, was told it was the clutch going bad. Odd as the car didnt have even 50K on it. So we were told the entire clutch needed to be replaced. We did. Car still making the noise. Now were told the transmission is going bad. I was a bit skeptical. We took it to a transmission guy who did rebuild the transmission, but found in doing so that not all of the clutch had been replaced. I have a written report stating such. So to fix this we had another clutch installed. So Im done with veterans. Theres not much recourse as he did not give us a receipt for work done and told us we had to pay in cash (I assume to avoid taxes) A problem with my husbands car: he had the timing belt replaced and soon after the check engine light was on. Took car to dealer and found that in one place he had used silicone caulk instead of the needed gasket. Seemed like a cheapo way to fix this and we wouldve never known. Unfortunately, our hopes of finding an honest mechanic was dashed. If I had this to do again, Id pay with a credit card so there could be recourse, Id make sure I got a receipt and had my parts returned. I called him to discuss this and he hung up on me. Buyer beware, we feel taken.

To
Review №46

Great auto shop for anyone to get their vehicle fixed.JUST ASK FOR BENX

Ma
Review №47

Good guys, honest work, fair pricing

KH
Review №48

Great crowd there. Only once in a while you run in to decent mechanics that do not try to rip you off -- Robert and his crew are some of them.

do
Review №49

Honest, friendly, above and beyond. Took my vehicle in because it wouldnt start assumed it was in need of a battery and fully expected to have to buy a new one. No, not the case, just a minor adjustment. No huge bill and car running like it should.

To
Review №50

Ben and Mena are the best guys in town to work on your vehicles, they do great work and great customer service and prices. No need to go anywhere else for all of your repair needs.

Fe
Review №51

I just moved to Nashville and had hauled all of my familys belongings in our cargo van. When we finished moving in and we were going shopping for furniture, the vans alternator died on the off-ramp of a highway. After looking at reviews on the side of the road I chose Veterans, called a tow truck, and had them drop me off. Veterans said that it was going to take a few days to fix, and gave my wife and I a lift home. Veterans fixed my van within 2 days for a fair price, and even held it for an additional day while I was still moving. They gave a fair price, let me know about an oil seal crack and were polite and professional the entire time. I would recommend this shop to anyone looking for an honest and good-priced mechanic.

Sh
Review №52

Veterans Auto Service will do the job right. They take the time to explain exactly what is going on with your car. Great service and competitive pricing.

Ja
Review №53

Super easy to work with! Great insight about what repairs were absolutely necessary and fit within my budget. Great guys!

Wi
Review №54

They are fast. Direct.Fair. Master Mechanics both owner and operators!! A 1, Top Notch service everytime.

De
Review №55

Awesome service! Great mechanics!

Mi
Review №56

Robert and his team are amazing! I leave knowing my car is fixed right and I got a great deal! Very trustworthy!

KI
Review №57

The service was excellent, and the work was finished in a timely manner.

Da
Review №58

Robert got us in right away and checked at a car I was buying. Very friendly and excellent customer service. Highly recommend Veterans Auto Services.

Da
Review №59

Fine place, honest pricing, skilled mechanics. Went for oil change. $40. Would come again

Je
Review №60

I came to get my husbands Jeep fixed. The AC wasnt working and I was anticipating spending an arm and a leg. They gave me a great quote even drove me back to my house in the owners Camaro while my car was being worked on and they picked me up a few hours later to take me back to the shop. Thanks!

C
Review №61

Great service and experience, very professional and they do top notch work.

Br
Review №62

I was fairly knew to how the world of mechanics but I gave them a call and he was very humorous over the phone came through and was pleasantly pleased with the time and the pricing was the best in the Nashville area..u cant beat good pricing and customer service combined..Give them your services you want be disappointed!!!

St
Review №63

I am so glad I met Robert with Veterans Auto. Being newer to the area I went through the dreaded trial and error of finding a mechanic. Finally I found Veterans Auto. I take my car there for everything and I never hesitate to refer them to anyone! They are honest and trustworthy.

Gr
Review №64

Such great TRUSTWORTHY service and wonderful prices. I wont go anywhere else. Such kind people.

Sh
Review №65

They rebuilt my entire transmission and did a fantastic job! They are good guys who stand behind their work!

Je
Review №66

Rob will go far and beyond to take care of you. He picked up my van and dropped it off at my work. Awesome!! I didnt have to take a day off or leave early and sit in a waiting room or have someone pick me up and then drop me off. The convenience is worth its weight in gold. Another thing about Rob is he has actually taken 2 of my vehicles that were worked on by a previous very dishonest mechanic and took the time to systematically go through and find all the mistakes and damage done, corrected and repaired them with out charging us an arm and a leg. I trust his work and know hell always do right by us. AAA+++

Mi
Review №67

RIP OFF!! NOT WELL EDUCATED ON REPAIRS ! BROKE MY AXLE!! I was sold on all the fake 5 stars in here so I called in for a wheel bearing job on my car one day, I went in to talk to supposedly the owner named Robert . He said it is a easy fix so I waited . They said they fixed it as I was driving home and stoped on the brakes I heard a cracking noise like my wheel is about to fall off!! It came from the wheel they had repaired . Went home to only figure out my axle had been smashed in half !! The bolt holding it was cracked also !! And on top of the that the wheel bearing noise is still there! DONT WASTE YOUR MONEY !! FIND A BETTER MECHANIC, I DO NOT RECOMMEND !! NO WARRANTY ON REPAIRS!

Ja
Review №68

Friendly and professional service! The prices are fair and they are quick to complete whatever work you are having done!

ru
Review №69

Services rendered just plain outstanding shout out to Ben n Mena

To
Review №70

Veterans Auto service is about the best that i have ever visited, fast service and most importantly, they are very honest, and its difficult to really find a honest auto repair, i would recommend veterans auto any day!

Ka
Review №71

The ship good service and right services

Tr
Review №72

No Integrity! Bad Service! Untrained Technicians! = No RefundsI brought my vehicle with 43,000 miles on it to Veterans Auto because of all the “5-star” reviews. My problem was my steering wheel shook above 70mph. I also let them do a 50,000 mile service (oil, filters, tire balance and rotation). They had my vehicle for two days, replaced the front wheel bearings – called me said it was fixed and ready but “the ABS light is on, it won’t go off, but their mechanic checked it out and it’s nothing to worry about”. So I picked it up after hours, started driving and my dash started sounding error bells. My dash started flashing between error messages of an ABS breaking system malfunction and a 4-wheel lock malfunction and my speedometer would stop working… and the original problem of shaking was not fixed.They let me drive off with NO ABS braking system or 4-wheel locking before the snow season. I called and explained what was happening and they said bring it back in. I did, and 2 more days at their shop, Robert called me and said “there was nothing wrong with the work they did and if I wanted to start replacing parts we could, but it will get expensive”.He then went on to tell me the ABS sensors were probably bad due to how bad he claimed the bearings were (43,000 miles probably not) then suggested I take it to the dealership. That’s right, Robert recommend I take it to the dealership. Then he gives a fantastic reason that “they have a recall on the speed sensors, and they will probably replace them for free”. No such recall, and definitely not “free”. I said to Robert this didn’t happen until VA worked on my vehicle. He continued to blame the old bearings that they must have broken the speed sensors. Then I asked why the shaking was not fixed. He again blamed the old bearings must have caused the problem. But that is why I took my vehicle to a mechanic… to fix the shaking.I called VA several times after talking with the dealership and I left voice messages explaining there was no recall and another service at another dealership would cost even more money. They would not answer my calls the rest of the day and have never returned my calls since. At the end of the day, a technician finally answered and I asked him to just put my keys in the car and I’ll pick it up after hours. (Left it unlocked at that)I did take it to the dealership. The dealership diagnosed the ABS, 4-wheel lock, and speedometer problems as “the bearings were installed backwards”. That’s right, VA installed the bearings backwards. I have sent VA a certified letter asking for a refund for only the bearings and the service associated with the bearings. The letter included the dealership’s invoice stating the bearings were installed backwards. No response and no refund as of yet. VA has no integrity to rightfully refund the amount I paid when they performed a very bad service in which I had to take it to a dealership to fix their work which cost me an additional $700. That is an unethical business practice.Oh and the shaking… it was my tire. Not only did I not need new bearings because the problem was my tire, but I paid VA for a tire balance and rotation ($50.00) with the service. That means they didn’t even rotate the tires or the shaking would have went to the rear.

Ja
Review №73

I had been looking for a long time for an honest, skilled and reasonably priced mechanic in the south Nashville area when I came upon M&B Auto Service. I absolutely found what I was looking for. It was a pleasant and professional experience from beginning to end.Ben and Mena, the owners and mechanics for the shop, are honest and transparent about the work they are doing and the related costs. They demonstrated to me that they will not take advantage of anyones ignorance about auto repairs. In my case, they fixed an intake leak and and an exhaust leak (which required replacing the catalytic converter) and did excellent work. In the initial assessment for the repair, Ben and Mena started by listening very attentively as I explained what was happening with the car. Ben took the time to sit down with me and talk about repairs options to ensure I was clear up front what to expect.With the intake leak, it required removing and replacing a broken bolt in the intake manifold, in which they could have had the perfect opportunity to charge more for labor than the time it actually took. But Ben was honest with me and said it he was able to easily remove the broken bolt shaft with pliers rather than having to drill it out and extract it, which would have taken much more time.And M&Bs labor cost is very reasonable. Ben also worked with me on finding an affordable route in replacing the catalytic converter. The work was not only high quality, it was done quickly, and the price was just as stated in the original estimate. I look forward to doing future business with Ben and Mena, and Im so glad theyre right down the street from my house!

Da
Review №74

It was great, I was working and was provided with complementry transportation while my Jeep was being repaired.

Je
Review №75

I am a young, single female and am always skeptical of getting ripped off by mechanics. I was refered to Veterans Auto by my financial advisor of all people so I figured it couldnt be too bad of an experience. The owner the shop (Robert) is just the nicest man. He was very helpful in explaining everything that was wrong with my vehicle and fixed it a timely mannor and a fair price. I have already been a repeat customer! - Jennifer N.

Za
Review №76

M and b auto is a really good and fair shop with their prices and work, i reccommend them to anybody, this place is under new management, ben cole and mena wasef, two great guys and increadible technitions!!!!!

E
Review №77

My overnight trip to the Music City for some R&R was (unexpectedly) extended by a blown transmission in the 99 Suburban on I-440. When I called the shop, Rob (owner) answered, addressed the Im from GA and this is TN: can I trust you? concerns to my satisfaction and then met the tow truck at the stop to start the work himself on a Saturday afternoon.Why was I ok with shelling out for a new Jasper transmission after all was said and done?Maybe because the price was fair, the repairs were done right in a reasonable amount of time, the fact that he offered a loaner vehicle day one and the day I came to pick it up based on nothing more than a handshake (my truck as collateral, I suppose), the vet to vet dialogue and brass tacks discussion of issues, but I think the real reason was the impromptu waiting room/conversion van that I watched the rest of the UGA/UK game with my buddy before our trans arrived from back home that came replete with reclining chairs, climate control, and curtained windows.Rob might not get repeat business from me since Im not local but I would have been remiss if I didnt say I got the kind of service I expect from a fellow veteran: No frills/sales-pitch service delivered in a straight-forward, personable manner.I may have to send Rob a coffee maker for the van/waiting room, though...seems a shame to not have the total package.

Jo
Review №78

Got fast, efficient service at a fair price. Ill be using VAS again.

Me
Review №79

Our goal is to fix it and fix it right the first time.

Ho
Review №80

Ive gone to these guys 3 times and they treated me right. Very transparent about the work that they are doing.

Ja
Review №81

If I were a mechanic, Id want to work here.

Gu
Review №82

Mena is the best!

Sa
Review №83

Very nice and affordable

Ke
Review №84

Hard workers. Fair with pricing.

TA
Review №85

Great service

vi
Review №86

Excellent work

Information
27 Photos
86 Comments
4.8 Rating
  • Address:2404 Cruzen St, Nashville, TN 37211, United States
  • Site:http://mandbrepair2404.wixsite.com/mandbrepair
  • Phone:+1 615-712-9777
Categories
  • Auto repair shop
  • Mechanic
  • Oil change service
  • Tire shop
  • Transmission shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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