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Rescue Professionals Towing
4814 Old Hickory Blvd, Nashville, TN 37076, United States
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Rescue Professionals Towing
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An
Review №1

Wade was absolutely amazing and so helpful. I was amazed at how professional and caring he was since AAA let me down so much today. He was a rock starI will keep his card in my wallet and he will forever have my business I’ve already recommended him to other people. Thank you wade

Ja
Review №2

Called and they showed up in less than 20 minutes. Much quicker that AAA and for only 1$ more. Well worth it.

jo
Review №3

Had a great experience using this company. They arrived on time and towed my car to my mechanic without any problems. Very pro job!

Gr
Review №4

Outstanding and professional service! I am very thankful for their quick response time and expert service. My truck is huge and not easily towed, but the driver made it look easy, was professional, and personable. I would definitely recommend their service!

Lu
Review №5

These guys are amazing. Not only did they get my truck when they said they would they also did it with a good heart. When things were looking terrible and struggles were piling up they lent a helping hand and through contacts in our church they were willing to open their hearts and meet my needs when I had little to offer in return.Christian valued and great service! I will be a customer for life and so should anyone else.

Ke
Review №6

Tow driver was very professional and all round good guy I will definitely use again if needed and recommend them

Su
Review №7

Due to the amounts snow we received here, needed to have my car towed. I spoke with Frank, he was kind and was able to get my car and take it where it needed to go. Even though it took some time for him to arrive, he did make it to my home. He was truly a life saver, since no one else was able to come out in this unpredictable weather. If I ever need service again, will definitely call them and recommend their service as well to others.

Ta
Review №8

Wade was friendly and professional. Would definitely recommend their services!

br
Review №9

These guys are absolutely the best!! Ive had to use them multiple times and they have been more then helpful and are true gentlemen.. I would never use anyone else!!

Li
Review №10

I used this business to tow a vehicle from Nashville to Berea Kentucky. I could not be more pleased with the professionalism. The cost was very reasonable! I would highly recommend their services to anyone looking for local or long distance towing. Thanks Frank!

Pr
Review №11

The towing professional had some challenges with this tow of a car that had been sitting for a while, not running. There was a steep grade to navigate and a precision drop off. He had also to carefully get under the cables to the house. He did a brilliant job with all the difficulties, a true professional, and pleasant in communication and handling the whole business. The dispatcher was also very kind. I recommend this outfit highly.

Ro
Review №12

Wade was awesome and very timely. The experience was painless and Wade was fun to chat with. Would definitely recommend them to anyone and will definitely use them again if needed!

Ra
Review №13

Used them to haul my car from Lebanon, TN to Florence, AL. Price was fair for the distance. The driver, Wade, took good care of my vehicle and was polite and professional. Would use them again for sure.

we
Review №14

This company is fast and efficient. The tow driver was here for scheduled pickup time, no delay. Great service!

El
Review №15

Rescue Professionals was dispatched out for a tow via AAA with a promised time of 1:50 pm. It is now 3:55 pm. No one has contacted me, and they wont answer the calls from myself or AAA. Dont use!

Ka
Review №16

I cannot begin to explain the level of friendliness and professionalism from this crew. From the first call to drop off and payment. We’ve never needed towing service before now, and I am beyond thankful we were lucky enough to find these guys on a 1st try. Would recommend and would call again, 100%

Do
Review №17

I highly recommend using this company for your towing because, they have great customer service. I called them and they took my car to the location with no problem. Then I had to call them back to take my car to a new location. And they were more than happy to help. I felt that my issue mattered to this wonderful company. I want to say thank you for all your help. Dorene

Do
Review №18

The first company was unable to fulfill our tow through AAA. We received a call as soon as AAA reassigned the tow from Rescue Professionals to let us know when they would arrive. The driver was on time and provided professional service, taking great care in towing our sports car. Appreciate the driver’s attention to loading the car carefully. Thank you!

De
Review №19

Very courteous and professional! Would definitely recommend this company.

De
Review №20

Frank was a great help!

QD
Review №21

Went above and beyond to get my car that wouldnt start to the mechanic shop.

Ga
Review №22

Excellent service and on time.

Mi
Review №23

We had to have my husbands truck towed to our house because the alternator went out. The driver was friendly and prompt. Highly recommend!

Ph
Review №24

Great customer service and very friendly. I knew my vehicle was in good hands...

Ra
Review №25

I have used Rescue Professionals multiple times. Each time has been flawless and professional. I have total confidence in this company with my vehicles. Highly recommend.

Sh
Review №26

I had a wreck the previous day and my bumper started dragging on the interstate after I had spent 6 hours in the Emergency Room getting my injuries checked out. I had to pull into the TA truck stop in Antioch. Your tow truck driver named Butch I believe was so polite and helpful. He towed my car to Calliber Collision in Murfreesboro. Since I am 69 years old and it was midnight he also saw to it that I got home safely two miles away. He was my guardian angel!

Jo
Review №27

Frank was very personal and went above and beyond for my family and I to get back home 200 miles away

Ch
Review №28

What a great, patient, and cool bunch of guys. They were able to accommodate a series of difficult ties to help me move!Frank is a tow wizard! Thanks for all the help!!!

Da
Review №29

Fair rates. Arrived within the estimated time window. Friendly and professional service.

Ru
Review №30

Wade was extremely professional and knowledgeable. He arrived on time; took special care in loading and unloading my classic car, and communicated well. I was nervous about this transport and he made it easier.

St
Review №31

We broke down on interstate and of course insurance company got it set up through them but the guy was super nice start getting car ready to load and ask where we was going and we were 100 or plus miles away from home and he said he would take us to our destination and he got us home and was very nice drove very well and we arrive in good time he made sure we were ok before he left very professional thanks I would use them again if ever need too.thank you so much.

Ro
Review №32

Friendly and professional service.

De
Review №33

Awesome serviceman, he had excellent phone etiquette, a neat appearance, polite and well-spoken, he respond to my requests promptly and followed-through in a timely fashion. Also you could tell he was very organized, ready, and an expert in his field. I felt at ease because he could answer all my questions professionally. He deserves a raise. I wish I could double his stars. SERVIVE REQUEST# 50089 FOR DATE 3.20.2020.... Thanks again!

St
Review №34

I would highly recommend Rescue Professional Towing. The gentleman (Frank) that helped me was AWESOME. Best service ever.

Mo
Review №35

This tow company is great! Super professional on the phone. The driver Kevin called me to let me know he was on his way. Arrived quickly! Super nice and even gave me a ride a few miles down the road so I could get a ride home easier!

R
Review №36

Left huge oil stains on our driveway from the tow truck... a big mess to try and clean up! Literally they were there for ten minutes and oil is everywhere.

Eu
Review №37

Thanks a lot for the replay, I figured out it’s AAA fault for not updating me or explaining the situation of delay. Driver was the best. He need a raise for the work he did!

Ke
Review №38

They were very polite, arrived in a very timely manner, and made it super convenient to have my car towed, after 4 of my windows were broken out. They picked up the car and deliver veered it to a local glass shop and it was ready for me to pick up the following day. I would definitely recommend them for any of your towing needs!

Ma
Review №39

Frank picked me up within the hour on a short notice. He was SUPER nice and even helped show me things about my car I have never noticed before. I highly recommend Rescue Professionals to anyone who needs a car towed

Ro
Review №40

I had a punctured tire today. My 2018 Kia Optima has no spare, so I was dead In the water. Kevin Thompson was dispatched to my location, and arrived early, and expertly towed my vehicle to Sam’s Club, where the tire is warranted, in time to repair the tire before store closing. I’ll be able to drive home tonight instead of waiting till tomorrow morning. Kevin is my hero, and someone I hope to encounter the next time I have a roadside automotive issue.

My
Review №41

Our guy got a little confused on where we were as we couldnt give a specific marker to where we stuck at but he found us within the time frame predicted it would be, he was also very nice and tolerant of three very cold, very sleep deprived and hyper people, myself being one. He made sure we got to the tire shop quick and easy. And the whole trip itself was pretty low price, the tire shop was close by so that helped with the price, so i was very thankful for that as i had enough for the tow and tire with just enough to fill up our stomachs at the Taco Bell near the tire shop and my tank to get us home with combined funds. Thank you very much for your time and service.

Ke
Review №42

Amazing tow!! I’ve had so many bad experiences with tow guys before and this was an absolute five star experience. Super friendly and kind. Had great conversations and felt very accommodated and safe! Thanks so much!!!

St
Review №43

Mr Daniel was very professional, knew his job, and was on time. Once on the scene, he quickly got my vehicle on his flatbed & off the side of the road. I would recommend Rescue Professionals to anyone that needs good quality roadside services!

Si
Review №44

Friendly and efficient. Great experiences

Ca
Review №45

Tom was great! He arrived and evaluated the situation accurately. He had to reposition his truck a few times in our hilly driveway to get our car unloaded properly and safely and he did it easily. He was patient, friendly and efficient.

El
Review №46

Excellent service!!!!!!As far as value goes: it was invaluable but I didn’t pay anything because I went through AAA. The young man who helped me was very professional, friendly and efficient! I was very frustrated because I had been waiting on another towing company Tom‘s towing for four hours, and then they refused to take AAA‘s last call and never showed up!I highly recommend Rescue Professionals Towing!

Lu
Review №47

Kevin, our tech, was extremely pleasant and made my husband and i very comfortable. If ever we need this service again we will definitely use Rescue Professionals Towing. Thank you guys!

Ke
Review №48

I had to wait for 3 hours before I got a tow truck, which I find inexcusable. That being said, once my run was finally dispatched, the driver contacted me quickly, arrived in a timely manner, was knowledgeable and very professional.The service from the company was extremely disappointing but the service I got from the DRIVER was top notch. As a law enforcement officer, I know what to look for and what to expect. They knew exactly who I was and was treated this way. I can only imagine how a civilian would have been treated. I would have given the DRIVER 5 stars.

Si
Review №49

Great service through our AAA membership. Responsible and professional.

Pa
Review №50

They sent someone to tow my car to the dealership, from Hendersonville to Springfield. They were actually on time that they said they would be. The only thing I didnt like was when the driver came to pick up the car he charged me $10.00 dollars more then what they told me it would be. My name is Pamela Arterburn.

Pa
Review №51

Great service, Highly recommended.I dont remember the drivers name. Hewas friendly and helpful.Thanks, for your 5 star service.

Br
Review №52

We needed some assistance right after the holiday. Our insurance company connected us and the driver was extremely professional and had a very positive attitude. You could tell he enjoyed what he did and this took a small amount of frustration out of the process of our car shutting down in interstate traffic.

Mo
Review №53

First I called this business multiple times and got no answer. I also left multiple messages and never recieved a call back. For a business that says 24hours they were not available when I needed assistance. When someone finally answered I was told that no one would be available until after 7am which didnt work for my needs.

Ar
Review №54

Great service all while saving me from being stranded in the middle of the night. Professional and got my tow taken care of with ease. Would definitely recommend and use again.

Je
Review №55

My son and I broke down on our way back from his visit Vanderbilt Childrens Hospital. The driver did a great job of keeping in contact with us and arrived half an hour before the scheduled time. He even carried the car home, while I stopped to get my son something to eat, after his visits, he is always so very weak. I am very grateful for his service and his promptness. Thanks a million!!!

Va
Review №56

Frank was very professional. I would recommend his service highly

Ri
Review №57

Tom was our tow truck driver and he was courteous and friendly. He helped us get our car where it needed to go and even was concerned for our safety when he dropped us and our car at the destination. We highly recommend Rescue Professionals Towing and would encourage you to ask for Tom if he is available.

Ni
Review №58

Cannot give the Rescue Professionals Towing team enough praise. The tow truck driver was very professional and caring when my car broke down along I-40 late on a Saturday night. I drive a nicer vehicle and they were sure to be careful while loading / unloading the vehicle. I used them again to tow my vehicle up to another location. Frank really helped me out and gave me a great deal! I highly recommend these guys theyre the real deal.

De
Review №59

They kept in touch and very helpful. They were friendly and professional.

Be
Review №60

By far the best towing experience I have ever had! Driver was extremely professional and he made the stressful experience of car trouble much easier to deal with. I am super impressed by the attitude and work ethic of our driver!

Ri
Review №61

Great service. These guys came to my rescue for my son’s car Wed night. Then Thurs morning my truck needed a tow (of course) and they came to the rescue again. Great company!

J
Review №62

The tow person was fantastic. A great experience and he was very helpful .Fast and very knowledgeable. Knows the town and exactly what to doAn expert in his business

Br
Review №63

Awesome service and an attentive driver are always a winning combination. Took the time to listen to me when I shared details from past towing mishaps and made everything work out perfectly. Of course I was in a mood due to the circumstances of the tow, so I have to say I am appreciative for the humor and convo as it kept my mind off of the negative thoughts that my mind was tossing around.

Ch
Review №64

Great job by Wade! Took great care of us!

An
Review №65

S/o to Mr. Wade for an amazing experience. My car recently stopped working at Mapco && he came within no time. Great guy and amazing service

Ho
Review №66

On time, and professional job

Wa
Review №67

Great Price, Great Service I would recommend this company to anyone.. Wade was very professional an took care of my old school like it was his own...

He
Review №68

Despite trying two different ways to jumpstart my battery before calling AAA, they were able to avoid the tow by getting my battery to charge. He was quicker than the estimated time by two hours and was friendly and professional. Thank you for the great service!

Am
Review №69

Very nice and very helpful!

Re
Review №70

The driver was professional and did a great job communicating with me. He took excellent care of my car and delivered it to me on a cold rainy night maintaining his professionalManner and excellent level of service.

Ho
Review №71

Excellent service. My car was picked up quickly. The driver was very professional and friendly. My car was delivered with no damage or scratches. I will most definitely use this company again. Thanks for making a bad day better with speedy no hassle service.

Za
Review №72

Our tow was quick and easy, and our guy (Tom or Todd - cant remember at the moment) was awesome. Wouldnt have changed a thing. Thank you!!

Me
Review №73

Best experience ever. Took the edge of bad experience. Driver was very timely(way ahead of projected AAA tume)! He was professional, courteous and got right to getting the car on the truckbed. I was about 10 mile trip to Discount Tire, where he off loaded the car, made sure it was easily accessible to the bay and made he way to next call. Folks would be very lucky to have him service their call.

Mi
Review №74

Driver was timely, friendly, and professional. The tow truck was clean. He took good care of me and my car. Would use them again if needed.

Ma
Review №75

2nd time I have used Rescue Pro for towing and they have been super friendly and professional. They made it easy and are great communicators. Thank you.

Je
Review №76

Very professional & courteous. Driver was friendly & a role model for other drivers. Thank you for towing my car safely !

Fa
Review №77

The tow truck came faster than I expected. Thank you very much.

Ro
Review №78

I left my car at an exit off of I-40 and the gentleman that was supposed to pick it up he kept calling me until he found the car he was very courteous Im very polite and I think he called me at like two or three times because he couldnt find I didnt give him the correct exit so he kept calling me back until he found the car he took it too well by asking the take it to Ford in Mount Juliet and it was wonderful it was there when I called in the next morning I on appreciate everything he did thank you so much and I will be using you all if I need to thank you have a blessed day

Th
Review №79

Awesome service very professional. Patterson better than sliced bread. And never let him go.

Th
Review №80

We had a flat with a screw on the tire, someone came out to change the tires but some of the lug nuts were Cross threaded. They got all of but one. So they sent a tow truck and it got there in about 20 min and the guy was very nice and quick. We left and met him at the shop it was being dropped off. I truly recommend them.

Su
Review №81

This company sent out a very nice young man!! He was on time and very personable!! A+ on a great job done!!

Da
Review №82

Super friendly. Very courteous. All smiles. Entirely professional. Couldn’t have been a better experience. Thank you.

Ro
Review №83

Driver came quickly. Was very kind when he arrived and was very quick in doing his work.

Cy
Review №84

He was there as scheduled. Very professional and polite. Highly recommended and will do business with them again and again.

In
Review №85

The driver was very courteous and discussed all issues before completing transaction. Very satisfactory

Ka
Review №86

Butch was very nice and helpful.

Am
Review №87

A big shout out to a Frank and Anthony who were our supermen of the evening! Experienced a tire blowout on I40 and after calling AAA (first not being able to get through and then being told it would be almost a 3 hour wait) called Frank and he got Anthony out to us in less than 15 minutes. You guys are amazing!!!

Th
Review №88

Great service, quick, friendly, definitely recommend.

Ro
Review №89

The gentleman was just niece, and took my vehicle exactly where I asked for him to take it! I didn’t have to wait very long at all!

Dj
Review №90

This is my official tow company this is the only company in Nashville will tow my China food trucks.

Ca
Review №91

Thankful for Tom coming to get us. Super nice and communicated so well. Thanks Rescue Pros

Ho
Review №92

My husband called for a tow over the holiday weekend and they had someone out in short order to take care of things. The price was very fair, and what they quoted over the phone was the exact price to unload the car. The driver was very professional and courteous as well which was a relief. We both put the number in our smart phones under Tow Truck in case we ever need a tow in Nashville again. Very highly recommended!

Ke
Review №93

Used their service thru a roadside assistance app. towman called ahead to confirm pickup location and arrived earlier than expected. drop off was delivered to correct address, clean with no damages.

Jo
Review №94

Kevin was great. Timely, professional, and put the customer first. I highly recommend him.

Wi
Review №95

Very professional driver, took his time to help and do it all the right way, I.e. trying to help start it, taking time hooking up to prevent tire damage and actually using the tire straps. Have not had a driver actually do that last part, for safety, in a long time. Highly recommend for your roadside/towing needs.

Sh
Review №96

The tow driver was very helpful!!!

Ki
Review №97

Immediate assistance. Driver called to check in to make sure I was ok. After that took matters into his own hands and got my car home for me

He
Review №98

Great service, called and scheduled a pickup with Frank, he was very professional and arrived when he said he would and took great care with our car. Fair price for the tow. They have a great phone number 888-Rescue911. We would use Rescue Professionals again and will recommend to family and friends. Thank you Frank.

Te
Review №99

Great service! On time, courteous and professional. Anthony was helpful and did what he had to do to get our vehicle towed to the transmission shop.

Do
Review №100

The guy who came was sooooo friendly and helpful. He went out of his way to answer questions and even - at my request- looked at my car to see if he could see the problem. Great service!!!

Information
86 Photos
100 Comments
4.8 Rating
  • Address:4814 Old Hickory Blvd, Nashville, TN 37076, United States
  • Site:http://rescueprofessionalstowing.com/
  • Phone:+1 615-988-9668
Categories
  • Auto repair shop
  • Towing service
  • Auto wrecker
  • Vehicle shipping agent
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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