user
uBreakiFix
36 9th St S Suite 4, Naples, FL 34102, United States
Appearance
uBreakiFix
Comments
er
Review №1

We are on vacation and I smashed my phone. Eegen was super efficient and got us in and out in an hour. Helped us place our claim. I would highly recommend seeking this location out of you are in need of help.

Mi
Review №2

Alright, buckle up! So I show up there on a Monday to get my tablets screen fixed and see if they could potentially fix my laptops casing. The guy that helped me the first time (I didnt get his name) was great, super helpful, basically said the tablet repair was going to be a bit pricey and more than the cost of a brand new tablet. In regards to the laptop, he said he could put epoxy on it and it wouldnt be too expensive, but it wouldnt be a permanent fix. I said great, lets do that. They said it would take two days which was perfect because I didnt need the laptop until Thursday. They called me the next day and said that they didnt have the stuff they needed to repair it, but they were ordering it and it would take a couple days to arrive. I said thats alright, I need the laptop for the next few days so Ill pick it up and drop it back off when you guys get the stuff. Got the laptop, weekend passed, went back to drop off the laptop and get it fixed.Enter Luis. I walked into the store and Luis is standing there cleaning the counter. I told him that I was in last week and they said theyd fix the laptop, didnt have the stuff, yada yada. He goes to the back, comes out, and basically says he can do the epoxy but its not going to be a permanent fix. I thought that was fine, already been through this, just wanted some thing to keep the casing together. He seems pretty insistent however that the epoxy is not a good idea. I said I didnt need anything forged in stone, just something to fix the laptop. He tells me yet again that epoxy wont fix it. I said what do you mean? He said he cant guarantee it will hold up for a year. I said I dont need it guaranteed, I just want it fixed. This goes on for more time than it should, and admittedly, my patience was being eroded. I said and I quote Can you fix it or not? He begins to go on his tangent yet again. I cut him off. Just tell me yes or no, can you fix this laptop? He refuses to give me a straight answer, so I left on pilgrimage to find another more competent repair place. One with 100% less Luis.

Ca
Review №3

I have used this business numerous times from repairing the glass on my phone to screen protectors,Stopped in today to replace my screen protector and the technician was Egan very professional prompt and courteous.This business is truly worthy of a five star rating ⭐️⭐️⭐️⭐️⭐️

Lu
Review №4

Thanks to luis store manager I will be a uBreakiFix customer for life. Recently, the LCD screen on my new Samsung Galaxy smartphone broke. Fortunately, I did some research and found out uBreakiFix is an authorized Samsung repair service that uses original Samsung parts and sends test data directly to Samsung to ensure the phone is restored to factory conditions. Before my appointment, I asked uBreakiFix whether its screen repair service would preserve my phones waterproof features, and it informed me that its policies require the phone to pass Samsungs waterproof test before it can release the phone. Luis told me the repair would cost around $280. Mind you, all the other third party repair shops told me they were going to charge me $290+ to replace my screen, that my phone would no longer have its waterproof features, and that I would be liable for any damage that happened to my phone if they broke the back of the phone case when they removed the original screen. Suffice it to say, I already felt so relieved and confident setting my appointment at uBreakiFix. But then, luis and Samsung saved the day even further luis was so sweet, kind and honest that he informed me that I could get my phone repaired for free under the manufacturers warranty because there was no visible damage (not even a scratch) on my phone. So thanks to luis and Samsungs amazing customer service, my bill went down to $0.I will always come here they honest,price are fair and great customer service will send all family and friends i recomend this location for great experience and fast repairs :)))))

be
Review №5

Professional quick and very attentive. Luis assisted me. I will be back

Gr
Review №6

What a gem!My phone fell out of my hand last night and cracked the flashI was driving and passed the UBREAKIFIX store.Walked in and waited on immediately.For eight dollars I was out of there in 10 minutes. I will be back I will be back I will be back if it happens again Should I need their service again. Greg B

je
Review №7

Do not use this place! I took my laptop here to be repaired. The repair cost was more than double what they quoted and took 3 weeks. I understand sometimes things happen, but then they damaged the hard drive beyond repair and did not take responsibility. They even quoted me more to repair the hard drive than other places in Naples. The worst and have a terrible attitude. Go anywhere else

Wa
Review №8

I went there to repair my pixel 3 xl phone. The technician fixed my phone in 2 hrs. I am happy with that but he also broke one of the speakers. I have to go back there in order to fix the speakers.

Jo
Review №9

Josh replaced my screen for my iPhone 11 and did a great job! I walked in and they turned it around in an hour. Thanks josh😊

pe
Review №10

This place has everything you might need to fix/repair your ailing smart phone or any other electronic device. I had them replace my cracked screen on my new 5g motorolla one UW Android which was only 3 months old. Go see John or Luiz and theyll have you fixed up good as new.

Le
Review №11

Great place. They fix with insurance and without. Excellent work very professional. Reasonable price. Staff very knowledgeable.

Li
Review №12

We walked in without an appointment and Egan took care of the problem I had with my phone without waiting. Excellent and fast service. Highly recommend.

He
Review №13

I was lucky to have found ubreakifix in my stay in naples since I had to replace my broken screen. I tried to buy a repair kit online but the tools were poorly made so I could not unscrew the pentalobe screws. John at the ubreakifix was very helpful and i can honestly say that I got the best customer service of my life. He promptly provided the help I needed and in less than 20 minutes I had my screen up and running again. I super recommend this place for quick and effective service.

St
Review №14

Waited days for my screen repair. Gentleman was EXTREMELY rude. Td me I would have to wait 2 hours for my repair because “you have insurance and it takes time for all the paperwork.” I was astounded.I called Att Assurion and they sent someone to my home the next day! 35 mins and done.Horrendous customer service!

Da
Review №15

Honest, fair, reliable and fast. Could not ask for more out of a cell phone repair experience.

Ro
Review №16

These guys are great. Very competent and professional. Reasonable too.You can walk in without apt and they take care of you right away. Replaced my screen protector no charge!

Jo
Review №17

The best service I took my 2 tel my daughters and mine with the broken glass they solved my problem fast already in 40 min I had my phones again I also took my TV on but it was not heard and I was checked for free the problem was the main board and fast ordered me parts and the arranged TV are the best the manager personally helped me with all my problems if you want a fast service and with the best guarantee you have to come aky if you do not want esperal and have your fast and compketo tel you have k come aky professional and long-lasting service with the best technicians and best service any electronic can fix it and the best they give you 90 days of warranty and already the same day you have your computer or phone fixed also fixed an xbox one and a nitendo wii this people are the best there is no competition and they have the best hours with the nejorez prices and most of the arrangements can be made on the same day always grateful for the service that gives me run and the speed to solve my problems is, I recommend them closed eyes are in the best hands and the best professionals thanks ubreakifix for all your help and professionalism the best service and the best .......THANKS LUIS YOU THE BEST.......(Original)El mejor servicio lleve mis 2 tel el de mi hija y mio con los cristales rotos me resolviero mi ptoblema rapido ya en 40 min tenia mias telefonos otra ves tambien lleve mi tv prendia pero no se escuchava y me lo chekiaron de gratis el problema era el main board ya rapido me ordenaron piezas y el tv arreglado son los mejores el manager personalmente me ayudo con todos mis problemas si kieres un servicio rapido y con la mejor garantia tienes que venir aky si no kieres esperal y tener tu tel rapido compketo y arreglado tienes k venir aky servicio profecional y duradero con los mejores tecnicos y mejor servicio cualkier electronico lo pueden arreglar y lo mejor te dan 90 dias de garantia y ya el misno dia tienes tu conputadora o tel arreglado tambien me arreglaron un xbox one y un nitendo wii esta gente son los mejores no hay competencia y tienen las mejores horas con los nejorez precios y la mayoria de los arreglos se pueden hacer el misno dia siempre agradecido con el servicio k me brindaron y la rapidez para resolver mis problemas se,los recomiendo a ojos cerrados estan en las mejores manos y los mejores profecionales gracias ubreakifix por toda su ayuda y profecionalismo el mejor servicio y los mejores .......

Ma
Review №18

Took my phone there to have my shattered screen replaced, which they did. They second day the screen started glitching but nothing serious. Next week I woke up to my phone disabled. I took it in to their shop and was told my only option would be to erase all my content and replace the screen again. Which i did for the second time.After changing the screen for the second time the quality of the image, photos etc, was horrible. You could barely see any colors and the screen kept glitching disabling my phone a couple times per day, but not to the point where i had to erase all my data.Also, I went to the pool. It was like 90 Degrees this weekend, the phone heated up and it cracked the screen in front of my eyes.Today i went to the shop again. They said it was not under warranty because the screen was cracked, and it was impossible that the heat would crack the screen. That he would give me a discount to get it fixed again. No thank you. Im going to Apple that is way cheaper. Like 100$ cheaper like I should have done in the first place.

Ji
Review №19

I like supporting local businesses and one of the reasons is you can meet and experience professional people who simply get it—not bound to a set of criteria from a corporate manual.I had an iPhone issue that John handled with professional efficiency. Expert on the spot service. Should be your go to stop with iPhone issues. Jim Mayer

Ph
Review №20

Absolute horrible service. Brought phone in, they claimed they would hook it up to the computer and it would tell them what was wrong with my phone. Called on the status and they said that they currently had the phone taken apart and was awaiting a part on order to test. Taking the phone apart voids the original warranty and they need to take the phone apart to test? A part on order totest? Immediate red flags.Went to pick up phone and they installed screen protector on with bubbles and dirt particles. Absolute scam artists trying to get me to pay $299 for screen replacement covered under warranty. Stay away from this place and their not so tech savvy staff. Scam artists! See pictures for photos of before and after UBREAKIFIX.The store associate had told me that there was no liquid damage and could see no damage to the screen and needed to get the owner involved for a second opinion as he was more experienced because they could not see any damage.

Ja
Review №21

Great service quick clean only $20

Ma
Review №22

The do not do video game repairs like their website says. Very deceiving.

St
Review №23

Luis, followed up after a pricing issue and made it right. Very good follow up service on his part. Would go back and fix my phone there again. Thank you.

To
Review №24

These guys are great. Egan and John were knowledgable and quick, and even threw in a free glass screen protector.

Sa
Review №25

The price for a screen repair was way above market definitely watch where you spend your money

Go
Review №26

When I called at first, someone with no manners answered the phone. He gave me a really irrational price to fix a tablet that costs less than what they fix. When I told him that my tablet was less expensive than the fix, he awkwardly replied you better buy a new tablet without giving me any options. A bad Company from the first minute, even without going there. I think theres no cost to fix their manners. That would be way expensive.

Ca
Review №27

Second time coming here and they never disappoint!! Most definitely worth it, John and Egan were very helpful and got my phone fixed as soon as they can. Excellent service should definitely come here for all your phone problems.

Jo
Review №28

Staff is extremely courteous and very technically adept!

Da
Review №29

Rodney was very professional. He quickly fixed my broken I phone screen . He was very fair with his pricing . I’m very grateful for his great customer service . Thank you Rodney ! I would highly recommend ⭐️⭐️⭐️⭐️⭐️

De
Review №30

Egan and John were so knowledgeable and friendly, got my phone all fixed up ! I highly recommend them

Jo
Review №31

Had my phone repaired in Naples by Eagan and he was very pleasant, efficient and polite. I highly recommend you ask for him as it is obvious that he skilled at his trade

Da
Review №32

Egan and John are awesome, Got me in and out in an hour and the screen repair came out perfect. I highly recommend these guys and this location!

Ma
Review №33

Awful customer service at this location by manager.Don’t recommend this place!

ri
Review №34

Very friendly and they fix it the first time without any problems!

Li
Review №35

My husband had a great experience having his phone fixed there with John.

Ri
Review №36

I had a great customer experience at uBreakiFix. my cell phone charging port was not working. it was repaired professionally and on the spot...AT NO CHARGE! Thanks uBreakiFix, for being so honest and helpful.

Ja
Review №37

Luis helped me out . Very helpful and fast customer service !! Would highly recommend coming here !

Ch
Review №38

I’ve been here a few times over the last few years and always had good experiences. I had a screen replaced a few years ago, but most recently, I had the external speaker from my husbands iPhone 8 fixed.When the husband first brought in his phone, they blew out the dust in the speaker, hoping to fix it without having to charge us. While it did not fix the issue, (and I wasn’t charged for the dust blow out), I went back to try again.They did replace the speaker, and within an hour (the estimated wait time was one hour), the issue was fixed totally. (I tested several times to make sure it was fixed.). They also offer a 90 day warranty period, so if I have issue, I can bring it back in and have it looked at again.I’m not sure the average charge for a replacement speaker, so don’t know if it was over priced or not. But to have the issue fixed and being able to walk out with a working phone in an hour was great!The guys here are kind, knowledgeable and I don’t feel like I’m being taken advantage of.I highly recommend this place, Blake & Michael specifically. I’ve not been disappointed and I’ve been here several times over the years.

Y0
Review №39

Dayron V. did a excellent job on fixing my crack screen! This was my first time visiting ubreakifix and I would recommend my friends and family to come fix their phone here! Thank you!

de
Review №40

I have used this company for as many years I have been full time in Florida; I would not trust anyone else to help me w/my phones. Easy to work with, friendly n experienced!

Ma
Review №41

Luis fixed my keyboard. Best service I have had anywhere.

Sy
Review №42

Seemed ok, 2peole in back, waited 10 min., to come out front, told me tablet not worth repair

Pa
Review №43

Quick and friendly service. Very helpful

Da
Review №44

Michael was so helpful in finding the issue with my phone and repaired it in record time! Definitely will be referring him to everyone who has any issues :)

Da
Review №45

Very helpful

Do
Review №46

Went there today after calling Asurion to get the claim to repair my Samsung 8+ phone started. They did a quick evaluation after quizzing me as to the cause of the problem and expected repair. It was quoted as about 2 hours.I went to Pinchers for a long lunch and returned at the appointed time and the phone was cleaned, ready, and screen replaced as quoted. Very friendly and knowledgeable technicians.I have used this franchise in other locations as well and they are all remarkably well organized and efficient. A pleasure to deal with!

Sp
Review №47

Fixed my phones broken glass in a couple hours.

mi
Review №48

Rodney was the best he fixed my phone with no problem amazing job this is my number 1 place to bring my phone when it breaks

Em
Review №49

John helped us! He is the best ! Great service!!

Ma
Review №50

I have an Iphone 6 (that I use as a second phone) that suddenly would not allow chargers to plug into the port which of course meant it couldnt charge. I tried all the fixes I knew to clear out the port -- checking with a toothpick to see if there was lint inside; blowing compressed air into the port, etc. I Googled and Googled for suggestions but it seemed like there was really no economical solution. Then on a lark (and as a mostly last ditch effort) I stopped by the UBreakIFix store in Olde Naples. I handed my phone over to the gentleman at the counter, explained the problem and he tried to plug in the charger. Indeed I was correct; the charger would not plug in and make contact. He took the phone to the back room while I answered a text. Two minutes later he was back. Here it is. It works now. I looked at him in awe. What do I owe you? Nothing, he said with a smile. Wow! Talk about customer service!Marlene GrahamTropics Real Estate, 539 5th Avenue So., Olde Naples

Da
Review №51

Nice people and fast service

Ro
Review №52

Excellent customer service. Complete knowledge of my device. Totally recommend!

Jo
Review №53

The staff are true professionals. Mr Patterson worked with my laptop forhours. He did an excellent job from start to finish. I would recommend thislocation to anyone. The level of service is best in Naples.

Ri
Review №54

BLAKE FIXED IN TWO MINUTES WHAT THE ATT TECH COULD NOT FIX AFTERTWO HOURS .

Ji
Review №55

Brought in my iPhone 7 about a couple of weeks ago. They were able to give me an estimate by seeing the phone and determined that it was indeed just a new screen replacement that they had to do. The service was quick and told me around a 45 min time frame. Left to do some errand and my service was done on the time frame that they indicated. Very please with my phone, has no issues and the price was affordable in my budget..Luis & UBREAKIFIX saved my life! Cracked my iPhone 6 after recently purchasing it... They were able to fix it in under an hour and its as good as new. I love that this location is so close to Downton Naples this is the best store in town for your repairs and more this people are super professional and fast service good quality repairs and 90 days guarantee ...**UPDATE**UBREAKIFIX saving my life again... The same phone they fixed a year ago was accidentally dropped in the driveway of my house (along with my boyfriends phone too) I wasnt hopeful that the phones would get fixed from the damage I have but I was wrong!! They were able to fix both of our phones, same day, and now they are back to working like new.This location never fails to deliver good service. They help you understand the nature of the repair and make you feel confident that the phone is in good hands....My experience at the Downtown Naples Ubreakifix store was excellent and very fast, they also helped me save money, Luis helped me and they were very friendly. I recommend you visit the store to have an experience as pleasant as mine ......Thank you so much!!

Ta
Review №56

I called 3 other phone screen replacement places here in Naples and they had the best price. I came and it took less than hour to get it fixed. the staff was extremely friendly and helpful. I highly recommend them to anyone. Customer Service 100% satisfaction!

Er
Review №57

This team has always been amazing. My family has been using them for years, and their price match is unbeatable. My most recent fix was done in less than an hour! It’s craziness, but the quality is impeccable.

Ch
Review №58

Egan was great and helped us a lot!

Ro
Review №59

Nice staff, quick turnaround time

Je
Review №60

We walked and the place looks amazing for a first impression and Micheal came out to help us with our phone problem he was very generous and made us feel good. I highly recommend this place and would like to thank Micheal for his excellent service!!!

Ju
Review №61

If I could No!! star rating I was quoted a price over the phone and told a a different price in person for a simple replacement screen I don’t know 🤷🏻‍♂️ who I talked to over the phone I gave him all the info about my device and he said sure this is the price plus sales tax bring it in I spoke to the person at the store and he said it would cost me over $200.00 for a cracked screen? I won’t ever go there again I’ve never had an issue with this company am so disappointed in their customer service I found another place a local mom and pop shop I rather give my business to a local shop than a chain franchisee.

Jo
Review №62

I came in with a Samsung Galaxy A71 that needed a new screen. They told me it was impossible for them to order a new one for me and that there was nothing they could do for me. The guy that talked to me looked like I was bothering him by being there. Complete waste of time

Jh
Review №63

Excellent service ! Had a gentlemen named Luis help me . He fixed my phone quickly and effortlessly with such a fair price ! Would refer anyone to this place . Thank you so much for your great work !

Se
Review №64

My advice after wasting 2 hours of my day driving to and from this store: Stay away if you dont want to regret wasting your time! If you were my friend, Id highly recommend reading this review before deciding to go to this store. I also have a humble advice to management at the end of the review as well. I do not recommend this store with such unprofessional staff that doesnt care earning your and your circles business. They need to train their staff to learn how to greet customers, how to act (!) like they care and how to pretend (at least) to get your business rather than letting you make your diagnostic services yourself! Here is what happened:My brand new Google Pixel 4XL was great and in working condition when I went to bed, it was not responsive and in a total state of coma in the morning! I researched warranty options through Googles support site and decided to go to UBreakiFix location at 36 9th Street South Suite 4 Naples, FL 34102 since I found out that Google support recommends them as the local authorized repair partner to get my phone into life again quickly. I made an appointment online and I was there on 5/26/2020 at 2:00 pm as per my appointment. When we walked into the store, there was nobody in line or waiting. After waiting 5-8 minutes a young man (probably in late 20s or earyl 30s) came to the front desk with a weary look on his face. I really dont know his name because he wasnt wearing a name tag, nor he greeted us with forming a sentence like Hi Im so and so. How can I help you today? No need to mention how unprofessional that was of course!So I greeted him (!) saying Hi, I had an appointment for diagnostic service for my Google Pixel 4XL. I showed my phone to him and explained what I explained above. He didnt even tried to get the phone and look at it. He rather said The way you tell it sounds like it might have a mother board issue. We dont have the parts. Call us within 4 days and ask if we have it. Of course I was shocked that he didnt even want to check out the phone and maybe do some tests rather than relying on customers own diagnosis. Also, why Google support tells me that my phone will be repaired real quick if I go to them rather than mailing it in if UBreakiFix is not even willing to earn my business. Howcome an authorized Google repair partner wouldnt have the basic parts for repair? Lets assume they really dont have it (it could happen), how come they tell you to call in 4 days just to see if they -possibly- have the parts then!? Doesnt make any sense, right? The worst part is that the store gives you the impression that they dont even want to make an effort to repair the phone that is clearly under warranty with no damage and faulty hardware probably because they wont be able to charge you astronomical numbers for repair? Who knows!?I asked him What happens if you tell me that you still dont have the parts in 4 days? and he said I am not even sure well have those. You better send it to Google. They might even send you a phone in the meantime though I dont know how their system works!O-M-G!!!! He thinks Google works like a car insurance and give you a phone when you mail it in and wait for the repair!? I wouldnt even trust this man to touch my phone after this conversation and I thanked him to leave the store.One last work for the management: I have read the other negative reviews of the store and I dont like to be reminded (like the other reviewers) to call a phone number to get better service and express my concerns. If you really want to solve problems of this store, you should call the customers and apologize to them. Why would people waste more time to call the corporate office to provide feedback. They already lost their precious time! My humble advice as a business owner who set up and sold many business over the last 15 years and had done customer service for many years for her businesses when starting them up: Please train your staff!

Ma
Review №65

Came into the store today due to my phone being frozen for almost an hour and could not get it to work. The closest Apple store was under construction so I would have had to drive to Estero, another 18 miles, but thankfully I ran into Luis and Clark who were pleasant and helped me. Service was wonderful. Would recommend them 100%!!

ja
Review №66

Do not take your phone here. Had my screen replaced and had issues with it. 4 months later the screen stopped working all together. I took it in. The opened it up and confirmed no damages and the screen was a faulty part, but they still would not replace it. They wanted to charge me ANOTHER $250 to replace the screen again even though they admitted it was a bad part. Why would I pay for another screen knowing that it may or may not last more than 4 months. Absolutely ridiculous. Terrible customer service. They just JUNK parts and do not care if they dont last. Ill never go back and I will AVIDLY advocate against this company on all social medias.

An
Review №67

Thank you for an efficient, affordable and quick repair of my Phone.Visiting you store was a fantastic experience.Samual did a great job explaining the work that needed to be done !I would definitely recommend you to friends and family !Thanks again

Su
Review №68

This business provides outstanding customer service and the staff that works here are very knowledgeable. When I came in to the store today, they absolutely exceeded my expectations in every possible way. David was very kind, patient, and courteous. He set up my new phone and went out his way to make sure the data was transferred from my old phone to my new phone perfectly. He also showed me exactly how to work the features on my new phone that I didnt know how to use. This should absolutely be your go to place if you need support, service, or repairs for your phone.

Ab
Review №69

Best place to get your phone fixed! Wonderful and friendly staff and great quick service :)

Sh
Review №70

Quick and affordable fix. The person I spoke to (Rodney) was especially helpful

Br
Review №71

Egan fixed my jammed cord connector in 2 minutes, and then hooked me up with a screen protector. A great 10 minute experience! Thanks Egan!

ju
Review №72

Rodney there is the best. Totally fixed my busted screen and did it super fast. Thanks Rodney.

Su
Review №73

Same day service. Good price. Nice staff

Ch
Review №74

Called Matthew just before they were about to close to see if he could fix the shattered glass on my iPhone 4. He said he would wait for me to get there and when I did he had my phone looking like new again in 2 minutes. Great price, fast service, good people. A+ to this store and its concept.

Ma
Review №75

Rodney helped me with quick got tefficiency, knowledge and expertise. His friendly accessible personality, coupled with his competence gave me the confidence to trust him with my iPhone, camcorder and iPads. ATT recommended his servicesrsy to him and he’s lived up to their tecommendation

Ro
Review №76

Its got so much stuff

Do
Review №77

Great Service and Prices. Needed some warranty work done on an IPAD screen replacement done in Canada.....no problem....they were quick, no charge. Had a second problem....again covered under warranty and no charge.....done quickly. Neither of the problems were their fault, but friendly and knowledgeable staff worked their magic. I have already purchased a computer battery from them, a few dollars more than Amazon....but I trust the quality and the warranty. Original cost of the screen replacement was also very competitive. Thanks to Mike and Alexa.

Al
Review №78

The team there was awesome! Fixed our issue in minutes and we were out the door! Highly recommend and I never leave recommendations!

De
Review №79

Working with Blake was an awesome experience, my phone looks great and was done ahead of schedule 😊

Da
Review №80

What a pleasure walking into a store where the people want to help you with your problem.Michael addressed my issue, asked if I could leave it for 2 days and called promptly to tell me my electronic amplifier was fixed.I’d highly recommend their work and honesty.

Er
Review №81

Awesome place!! Great service. Everyone is helpful and fast. I recommend this store to anyone who needs their phone fixed! Thanks guys for all the help!

Ro
Review №82

Fast service

Je
Review №83

Great customer service!!! Fast turnaround and awesome people. You could really tell they cared about you and whatever problem you may have with your phone. Im most definitely going to suggest this to my friends when they need a fix!

Na
Review №84

One of the only professional cell phone repair shops around. Knowledgeable staff, and fast service. What more can you ask for?? Great job guys!

Ma
Review №85

Hands down the best place to bring your electronics!

Ma
Review №86

Egan did a great job and fixed my phone quickly and efficiently . The owner is lucky to have competent employees holding down the fort!

Da
Review №87

The process was super fast and easy!! They were also really nice. I totally recommend this place!!

St
Review №88

My iPhone 4S screen was shattered, and I took it to uBreakiFix to be repaired. They did a really quick and well done job. My phone looks like new for a great price!

Ta
Review №89

Brought my daughters cracked iPad and the guy helping me was just the sweetest!! He cleaned up my daughters iPad case as well as changed out the screen and put on a glass protector all within the time frame he said it would be ready. Highly recommend.

No
Review №90

UBreakiFix is a life saver! I broke the screen on my iPhone 6 and was so upset. I was out shopping on Black Friday and discovered this new location when I walked by. They were able to fix my phone within 30 minutes while I continued to shop. They were extremely professional and courteous and really seemed to care about my device. Great service!

Sh
Review №91

Dropped my phone and took it to uBreakiFix the next day. Walked in the door, was greeted byMichael who took 5 minutes to check out the problem, reset and send me on my way. Fantastic service and because the fix was so simple - no charge. Terrific service!

Pa
Review №92

Literally 2 minutes! And they gave me a less expensive option🤗

sh
Review №93

Quick friendly and quality customer service. Kept a card for about 8 months in my wallet just in case, pretty awesome people working there!

Ba
Review №94

Wonderful customer service, very knowledgeable..... highly recommend !!!!

Gi
Review №95

Alex is awesome! He helped fix my phone in 2 minutes! So happy I can start 2019 with my phone in good shape!! Thank you!

Ri
Review №96

Anthony provided excellent customer service, both times I have come to their facility to fix my Iphone and my computer. Strongly recommend. Great Value!

Ch
Review №97

Great customer service! Very helpful!

Mi
Review №98

Did not use their service, extremely expensive even with us supplying the part needed.

Er
Review №99

Went in thinking I would have to buy a new iPad and they fixed it in less than 5 minute! (Charger was stuck inside the port) great guys!

Jo
Review №100

I am a blessed man who has two sons who used to solve any and all my computer problems. One moved to California, the other to the cold northeast. My computer was growing more and more combative and I was getting very frustrated. There came a day that I was looking at multiple ads popping up EVERYWHERE...I had never seen so many pop ups. I was being directed to sites that I never wanted to visit. So I called uBreakiFix. David, the manager, suggested that I bring my problem in as uBreakiFix had a most accomplished computer doctor on staff. I did and Anthony worked a miracle on my computer. Honestly, it never ran so fast. It never booted up so fast. The cost was far less than I anticipated and what is so incredible is the fact that Anthony showed me what he did and then showed me how to do some basic coupon removal and ad ware removal without me having to go back to uBreakiFix. So what did I do ? I brought in another computer that I had stopped using because of all of the ad ware, coupons and virus complications. Anthony is the one heck of a computer guru. Thank you uBreakiFix. Thank you Anthony. P.S. they also fixed our cell phone(s). Thank god for these guys.

Information
86 Photos
100 Comments
4.6 Rating
  • Address:36 9th St S Suite 4, Naples, FL 34102, United States
  • Site:https://ubreakifix.com/locations/naples?utm_source=google&utm_medium=gmb&utm_campaign=naples
  • Phone:+1 239-649-8243
Categories
  • Mobile phone repair shop
  • Cell phone store
  • Computer repair service
  • Data recovery service
  • Electronics repair shop
  • Screen repair service
Working hours
  • Monday:11AM–5PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:10AM–7PM
Similar organizations