I purchased my master bedroom furniture from Juldecor a few years ago and its still in great condition. I needed a new couch and compared their couches and prices with others and got the best deal with Juldecor. I am very satistified and would highly recommend.
They handle Uhaul as well. I only needed to move a mattress 5 miles and had the van back within the hour. They added an extra $10 on for some ridiculous insurance scam. I wrote to uhaul with no resolution. I don’t have time to chase down the extra $10 but they’ll never get my business for uhaul or furniture again.
I order a truck and it was not there
I bought a kitchen furniture piece on April 8th. The piece arrived and was assembled but was damaged. We called the store and the salesman said he would get another one for us. This never happened and for a couple of weeks he said he was trying to get the same one but they didnt have it in stock. What he never said was that the one we had was the last one and they would not have the same one for 3 months.We found this out with the owner 2 weeks ago. I finally got fed up and asked my husband to call and let them know I wanted my money back and I cant wait any longer and the salesman had a better deal for us,where he promised to give us a better and bigger piece of furniture to make me happy but we werent sure which piece it was so we had to come back and look at the catalogue. This time the owner was there and we explained everything. He apologized and said the same thing: He would give us the bigger and nicer one at no extra charge just to make us happy. I gave him my husbands name and phone number. Well he didnt do anything either; he didnt even tell his salesman about our visit and a week went by with no phone calls. Nothing until last Monday my husband called the furniture store and go figure, no straight answer! like I said the salesman didnt know about our talk with the owner and of course no piece of furniture was ready for us yet. Meanwhile, I had something in my home that I didnt want and I cant use. I grew sick of waiting so we paid the store a visit today and it looks like Friday is finally the day I can start to make my kitchen look nice, only because I yelled at this guy. I will never buy something from this place, never again!
Would give 0 stars if I could. Walked in today looking to get a UHaul since the place advertises as a UHaul Dealership. The guy at the store could not have been less interested in my business. I asked him to reserve me a van for tomorrow: he was on Facebook the whole time talking to me and told me that I have to call 1800-Uhaul. When I explained that thats not a phone number he just said Yeah, just call that. Rude, inattentive and simply bad customer service. Do yourself a favor and take your business elsewhere.
Great and friendly staff there were on time eith my order