user
Harbor Freight Tools
1700 E Sherman Blvd, Muskegon, MI 49444, United States
Appearance
Harbor Freight Tools
Comments
Pa
Review №1

I went in to buy an anvil, the website said they had some. but the display had been moved. I asked a young man with a supervisor badge for assistance he tried me he had been off work for a week and didnt know and walked away. So I found him again and was blown off, I got his attention 4 times and was blown off each time. He made no effort to assist or look anything up or find someone to assist me. So I went home and ordered what I needed off of Amazon. I guess thats where I will buy tools from now on.

ad
Review №2

Got to love the return policy. But when most of the stuff you sell is cheap probably wouldnt convince anybody to buy it without the return policy

Je
Review №3

Love harbor freight just wish they would bring back the 20 percent offs and warranty...

Mi
Review №4

Friendly employees, clean store. All the tools you need, and some you didnt know you needed. The price is very right and the warranty is great. Love my Pittsburgh Pro and Icon tools!

Do
Review №5

Get a few more Jamies in there, you might as well close the doors. Shes real good at avoiding people. Never going back to the Muskegon store!!

De
Review №6

I am a electrician. they have all the tools at a price I can afford. plus they all have a lifetime warranty.

Da
Review №7

Always great bargains and friendly staff members. Most hand tools have a lifetime warranty that really cant be beat. You can find household items, power tools, hand tools, electronics and many other items as well. Decent little quick stop and shop in one place!!

Er
Review №8

Fun store to just look around, theres alot of good quality things for really cheap prices. Deffenantly one of my favorite stores.

Nu
Review №9

Went to look for a cart that a friend recommended, I found the display but couldnt find the box. I asked an employee and they went to check in the back, she came back after a while, didnt have any did they couldnt sell the display, but the manager that came back with the employee, found one on the rack. I sure was happy 😊.

Ji
Review №10

Been shopping Harbor for some years now. They got decent tools for decent prices.

Mi
Review №11

This is by far the worst Harbor Freight Ive ever visited.. tried to find someone to help me buy a tool that is kept locked at this location.. after 15 minutes of trying to find someone I just left.. Definitely need better help

Mi
Review №12

Not a bad place you run across some decent deals and items that you usually dont catch in a lot of places like home Depot and Lowes

Ch
Review №13

So many tools, great selection. A must see!!

Ke
Review №14

My first stop for great tools!

St
Review №15

Good prices and some things are high quality

Ma
Review №16

Great prices and amazing customer service.

Da
Review №17

Lots goodies for handy folks as well good prices .

Ch
Review №18

Cant beat price people say junk like any tool if you use it properly it will work.

Ma
Review №19

Helpful and well staffed.prices seem higher but hey whats not.

Al
Review №20

I gave five stars because the supervisor is a really nice and patient guy and the staff seemed professional. Overall a good experience.

Mi
Review №21

I like this place a lot. The tools are of average quality, but at least they have them in stock.

JO
Review №22

I could literally spend hours in this store! Worse then a kid in a candy shop! Lol. Theyve just about got anything you may need to get your job done and they are Awesomely Low on all their prices aswell!

Te
Review №23

Helpful staff. They had everything I needed and more.

Kr
Review №24

My dad and I always go here and they usually have a good selection and the things that we need! Great service as well

D
Review №25

Good return policy even if they dont have that particular tool available they will exchange for equal or lesser value tool. They always do me right

Mi
Review №26

Always have great products and aamzing sales ... I highly recommend this store

Da
Review №27

My husband loves this place. Great place for tools !!

Ly
Review №28

I have send lots of money in this store.This man is so rude . with in less then 5 mins. He make statement about . i treated bad in the store. So i alway have to record on soon as i walk in .. And this is the guy who is mean to me ..tall with short hair. Very rude

Sm
Review №29

They had exactly what I was looking for.

Co
Review №30

Great store and good service

Ma
Review №31

The store was OKAY!!! Very POOR SELECTION OF RACKS AND NO SLUDGE HAMMERS TO BE FOUND ANYWHERE 😢 😢😢 ENDED UP GOING TO TSC TO GET THE STUFF AND THEY HAD EVERYTHING ON HAND AND PEOPLE TO HELP YOU WITH ANY QUESTIONS YOU MIGHT HAVE 🥰🥰🥰🥰🥰 THANK YOU TSC FOR A GREAT EXCERENCE 👍 💕

ke
Review №32

Decent tools at a fair price and they stand behind their warranty

Mi
Review №33

Harbor Freight is one of my favorite stores. This location is clean and the staff are courteous and polite. And there is always an abundance of great deals on useful things.

Ro
Review №34

Best cheap tools in town.

Al
Review №35

GREAT PLACE! LOVE IT!! Lotsa tools. For the most part friendly staff. I spend a crapton of cash here

Co
Review №36

Theyve got a lot stuff I use or want. The prices are fair and if you buy the right product nd take care of it, itll stay with you a while. The store is well laid out and properly labeled with overhead banners with aisle number and contents.

Je
Review №37

Always getting a deal... Sometimes dont have what we need thats on sale but otherwise good products

Ra
Review №38

The state should fine this place for not adhering to public policy for customers to wear masks. Although its posted on the sign, I counted 16 people not wearing mask or social distancing. I was looking at some tools and finally said screw it when a couple not warning mask came up and stood right next to me. When I business does not care about the safety of its customers and does not follow the rules they should be fined. I left the store without buying anything.

Da
Review №39

The Staff is generally very helpful and polite..

Ka
Review №40

Helpful associates, had the products we needed and clean store

Ly
Review №41

Could not find what we were looking for. No customer service.

Ti
Review №42

I really enjoy shopping at Harbor Freight Tools. They always have exactly what I am looking for and a whole lot more. The prices on the tools are great which means I can get more for my money they going to other places. The staff was very helpful in finding what I was looking for. The store is always clean and well-stocked. And the program they have for a member to receive discount prices is great because it saves a lot of money. Great store

wo
Review №43

Did not have the one thing I went to get in stock

Jo
Review №44

Always lots of good deals the guy at the checkout gave me a rain check because they were out of what I wanted and I thought that was really great.

Je
Review №45

Clean and very polite.and always have what Im looking for.

Ca
Review №46

They have great prices.

Nk
Review №47

Had what we wanted. Christmas gift of new tongue leg for camper. Sale going on plus coupons online.

Mi
Review №48

Always have it

Da
Review №49

Store manager Susan is the worse. I will go out of my way to spend more money other places just to not deal with her negative attitude. Learn how to run a store and work with the public. Her attitude was so rediclous a cashier followed me to my car to apologize for her.

Ne
Review №50

They were helpful and patient but they sent out the scrawnest kid to help us lift a heavy load into the truck

Ch
Review №51

Tools are questionable, some amazing, some junk. Similar to the customer service at this location. All in all, we all should stand together and stop buying China made goods. Price savings is not worth our safety, and will not slow the process to strengthen our country’s manufacturing, which employees our friends and neighbors.

To
Review №52

You can find just about any tool youre looking for. From real cheap to high quality tools and shop supplies, whichever you prefer.!

An
Review №53

Best deals in town!

Mi
Review №54

Staff very helpful

Ri
Review №55

Great place for a value on tools.

Je
Review №56

Git my dad some sweet tools for Christmas

Wi
Review №57

Love Harbor Freight. They always have great prices and good tools.An if something is not right, they exchange or give you your money back.Im always happy with them.I call Harbor Freight the guys Toys-R-Us...

Ka
Review №58

Had what we needed and 20% off!

Te
Review №59

Dont by Predator brand. They run fine when they run. But if you need a part youll be extremely frustrated. Spent hrs on hold, wont answer email. They blame it on covid but Google blog for Predator, its been an ongoing issue. Most expensive boat anchor Ive ever purchased

Mo
Review №60

Love there sales. I can always find something I need.Price are reasonable as well.Staff is always helpful when you need help. And friendly as well.If you cant find it at your home improvement store, you might find it here .

Ch
Review №61

Great place for low cost tools. People are friendly and helpful. I had no problems returning impulse purchase items either.

Be
Review №62

Love this place resonable prices

An
Review №63

Did not have the Item I needed, however they were very helpful in locating a store within a reasonable distance that did have what I was looking for!

Da
Review №64

Almost always has the cheap tool you need.

Da
Review №65

The product they sell is getting better and better, I have no complaints with 90 percent of the hand tools I bought there. I have a tool box from HF as well and its held up nicely for the better part of 5 years. Their staff helped me out a few weeks ago, and I appreciate that a lot. That said, quality reflects price on some of their tools, so read reviews before a big purchase.

la
Review №66

Love their solar lites. Quality at an excellent price. Always happy to see a store associate eager to assist me if needed!

DE
Review №67

I Always find a variety of things to choose from; The staff here are Personable and Pleasant!

Ge
Review №68

Awesome place. Good products. Fair prices.

La
Review №69

Decent prices. Guaranteed always friendly

Ti
Review №70

Nice store helpful staff

Ca
Review №71

Staff are friendly and helpful. Prices are great and products are usually good.

Ja
Review №72

Always good deals for decent quality tools.

Ro
Review №73

Good stuff.

Ja
Review №74

Not as discounted as they advertise. Actually more costly than even walmart and no brands to brag about that are much better. You can get better items elsewhere at a much cheaper rate. False advertisement and the locals must know as the place is never very busy. I would shop elsewhere if you are here simply for a bargain.

Fa
Review №75

The prices are why we came here. The store didnt have what we needed so we went online. I ordered an air compressor, hose,mounting reel, and attachments on the 14th of May and Im STILL waiting on the air compressor as of June 12th! Everytime I email to inquire I get a generic were experience higher than normal order volume and as such this may delay your order...sorry for the inconvenience. All I want is more detail like, were sorry, this air compressor is on back order with an expected release date of xyz! This has been so frustrating...last time an online order took over a month its because the items were shipping from HONG KONG! Come on! Ship my air compressor already!

Jo
Review №76

Love this store

Di
Review №77

Great place to get specialty took decently priced. No hassle returns are the best, I have never had an issue

An
Review №78

The classic go-to when you want to pay 8$ for something instead of 40$.

ke
Review №79

I love the store

Jo
Review №80

Clean store! Had my tools I needed on sale. Great customer service

De
Review №81

This is a nice store not a bad deal on tools...It can get a little tough to find assistance they do try hard... And this is a well-stocked store

Er
Review №82

Advertised tool chest on sale, but none available

ma
Review №83

They are so helpful there.

Gr
Review №84

This is a good place to visit to get a specific tool that is not going to have heavy or commercial use. While I am always a bit cautious about purchasing things that I will need to use heavily. Overall I have been very satisfied with everything we have purchased here.

wi
Review №85

Good place to find deals

Ge
Review №86

Found what I needed and the staff was very helpful

Er
Review №87

My favorite place to buy tools plus they have things a lot of hardwares and big box stores dont.

Da
Review №88

Good prices. Wide selection. Great for home workshop or garage equipment.

Lo
Review №89

Not a great place for a woman needing help. They acted like I was stupid and I didnt get what I needed. Also expensive.

Mi
Review №90

Always fast and friendly service, They always got what you need at a decent price

Da
Review №91

Had everything we looked for

Er
Review №92

Well priced and most everything warrantyed for life, I will keep returning for there products.

wi
Review №93

I always come here first for hand tools. There warranty program is one of the best. I spend a lot of money here.

Gr
Review №94

Friendly staff, following Covid-19 guidelines

Je
Review №95

I couldnt find everything I was looking for. The service was nice.

Ma
Review №96

If you like tools, you will love this place!

Da
Review №97

They do have their junk but lots of good too and cant beat the prices

Ja
Review №98

All the right tools

Br
Review №99

Used to love this place until a bad experience with a product that was flawed. Left good reviews on all my previous purchases, but this one bad review of a faulty product, they screened from being shared on their website to pad their numbers and prop up the illusion of quality.

Ke
Review №100

Always have what I need and replace broken tools no questions asked

Information
39 Photos
100 Comments
4.3 Rating
  • Address:1700 E Sherman Blvd, Muskegon, MI 49444, United States
  • Site:https://go.harborfreight.com/store/harbor-freight-tools-in-muskegon-mi-49444/
  • Phone:+1 231-733-9107
Categories
  • Hardware store
  • Tool store
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:9AM–6PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Similar organizations