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American Auto Care Car Repair Murrieta
26440 Jefferson Ave d, Murrieta, CA 92562, United States
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American Auto Care Car Repair Murrieta
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Gr
Review №1

I arrived a little early in the morning for my appointment for a vehicle safety inspection. The techs noticed I was in the office and they kindly and immediately focused on my appointment while they were getting ready to start their day. The administration team was just as kind, professional, and attentive towards my time and business too. These people made sure I was taken care of before they even had a chance to have their morning coffee! It was a very pleasant, timely, and genuine service. I will continue to bring my truck here and I would also highly recommend anyone to bring their business here.

lo
Review №2

I was traveling from out of town when the air conditioner went out in my van. It was hot and I was miserable. A friend recommended this shop and said to ask for Jr. Im so thankful I came over here. Jr had a smile on his face, he was really polite and professional. Even though it was after hours, he stayed late and fixed my problem. I couldnt believe it when he told me how much he was going to charge me. So much less than I expected! I couldnt be more happy right now. I want to take Jr to dinner and spoil him! I would highly recommend his service to anyone. Outstanding.

Ma
Review №3

Very affordable and amazing service. They are so friendly too.

St
Review №4

Set appointment online.They didnt call to cancel or reschedule. Instead I was left waiting with no acknowledgement for 5+ mins in front office. When going around back was told that they dont have the time to work on my car.Wish Someone had told me before taking time off from work to come drop off my car !Go ANYWHERE else

St
Review №5

Lied about giving me a call. Wasted my time

St
Review №6

Mike was extremely helpful and most importantly honest. The guy around the corner tried charging me $3200 for repairs I didnt need. American Auto got me out of the door for less than $850.00. Highly recommend if you appreciate honest prices an work!

mc
Review №7

Amazing, professional, and friendly service!

Ni
Review №8

Very good price at a last minute request to fix my transmission. Did all the work in a timely clean manner. Highly recommend this bussiness!!

Ch
Review №9

Lets start by saying they fixed and resolved the problems I had with Paradise Chevrolet not to mention quoted me a price 1/3rd of the place i mentioned. Good customer service honest reps and respectful. Thank you American auto care. You relieved a huge headache with a hassle free process.

Je
Review №10

Super awesome 👏🏼 service. Fixed my car on two separate occasions. Fast and friendly and superKnowledgeable. Properly diagnosed problemand promptly fixed it. Excellent pricing.I just moved to Murrieta, and I am so luckyI found American Auto care. I will come back tothem again. Thank you 🙏🏻 so much!!

lu
Review №11

The team at American Auto Care were professional and courteous. The service was exceptional and the cost of repairs was a relief compared to the cost at a dealership. When you visit American Auto Care you will be greeted by friendly faces, a clean facility which speaks volumes, and an in-depth analysis of your cars health. Theres no pressure sales or someone running down a gauntlet of recommended maintenance per the manufacturer. I will be bringing my BMW and other vehicles over for all maintenance and repairs needs. I highly recommend you consider American Auto Care for repairs big or small.Best regards,Luke CardonaUSMC RET.

Ma
Review №12

I had the pleasure of talking with Mike and man, you cannot meet a more genuine and honest person. My 2005 Mazda6 needed an AC Compressor changed and Mike explained in detail what steps needed to be taken in order to finish it. During the job, Mike kept me updated on estimated times promptly and concisely. At one point, Mike called to notify the condition on a pulley bearing that he couldve done discretely but instead let me decide before operating extra on my car. If you need something done on your car, Id recommend this place. I will definitely come back with any auto trouble I come across.

Ch
Review №13

Mike is a honest and hard working man. He strives to please customers and provides a quality service. I been going here for years along I dragged my company which is very pleased with his work. Leo is a great mechanic who strives for perfection. Thank you Mike. Couldnt ask for a better service.

Jo
Review №14

Mike M takes the time to understand the observed problem before bringing the car in to the shop. They do a good job finding the issue and recommending cost effective solution. They say what they will do and do what they say. Highly recommeded.

ps
Review №15

Mike is so honest it scares me. He took care of my tires challenger with no issues at all. His communication is the way it should be done. Regular txt updates throughout the day...just great. Nice, clean and organized shop. Any questions?? Call Mike.

Th
Review №16

Honest doesnt rush to get you out if the problem isnt fixed yet they do quality work. I highly recommend! Prices are cheaper than any other place I contacted.

Ja
Review №17

The tow company 4 u towing recommended this shop when my car broke down. It was my timing belt and the quote they gave me was a great price. The work was done quickly and car runs great! I fully recommend this shop for quality work and reasonable pricing. Thanks so much!

Kh
Review №18

The owner, Mike is very knowledgeable and honest. Great customer service with unbeatable price. I was in and out in no time. I highly recommend America Auto Care to anyone. I will definitely go back there the next time I need my car fixed. BTW, I am a very picky customer.

Ma
Review №19

Great service, very helpful. Took time to explain problems with the car and service cost was very reasonable for my AC service. If I lived in the area I would bring my car here every time. Dont worry about the lack of reviews I think its just hard to find their shop being in the back of a industrial complex but well worth the find. Im very particular about who works on my car and I feel very comfortable with my car in their hands.

Fr
Review №20

Great customer service! The owner was very helpful on what exactly my truck needed. My AC is running great now, I will be back!

An
Review №21

If anyone is looking for an experienced, honest and professional shop, American Auto Care is the place! I highly recommend anyone who needs work done to their vehicle give this place a look and experience the customer and professional service you deserve. Thanks Mike for all that you do.Tony

Ca
Review №22

I find American Auto Care to be a reliable and trustworthy service. Mike and his staff are professional. personable, and caring. Many of us have had negative experiences with auto-repair businesses, but American stands apart from these in a very positive way. I highly recommend them.

Ja
Review №23

I’ve been to this place a couple of times and Mike has always been friendly and fair. Their prices are the best and the last time I went in I was a quoted a price, only for Mike to let me know that he actually found a part for a lesser price, so my total would be less than previously discussed . Amazing . So grateful for their quick service and honesty.

R
Review №24

Having an older model car, Ive had a hard time finding a reliable mechanic to provide service for my 1998 Volvo. American Auto Care has proven to not only provide basic services - oil changes, brakes, etc. - but has been able to diagnose and correct my troublesome check engine light issue. Mike and his crew are top notch mechanics. Id recommend American Auto Care to everyone.

Br
Review №25

Mike is a very friendly and knowledgeable owner. They have provided a great service for me and have informed me on everything with my car repairs. I will continue to use american auto for future car repairs.

Na
Review №26

I highly recommend this place. Mike and his crew has provided the best service I have ever had. Mike went out of his way to come to my home and check out my car to see what was wrong with it and if it was safe to dive to his shop. I have never before had a mechanic be so invested into helping me. I wont go anywhere else now.

Ch
Review №27

Honest. Courteous. Low cost!My Honda Civics AC went out, of course when its over 100 degrees all week. Mike explained the price estimates up front without me having to ask & then fully explained the work to be done. I felt comfortable, respected & not ripped off. Great shop!

Ka
Review №28

The owner is honest and has integrity. He goes out of his way to make sure you are happy. I drive quite a distance to go there because I know Ill be looked after right!

La
Review №29

Best qoute I got out of 15 quotes. Dropped off car in morning picked it up after work. Great service

Va
Review №30

I have been to this repair shop twice. The owner, Mike, was very helpful and a detail oriented person. He took his time to explain to me my cars issues and the most inexpensive way to fix. Mike is not out to make an abundant profit and make a fortune out of other people. I brought my car to a different repair shop prior to going to American Auto Care and I was told they could repair my car for the price of $1,250.00. I looked around for different shops in town with good reviews and found American Auto. I am glad I went to him and as expected, I am advised on everything they did to my car. Most importantly, I have been getting follow up phone calls from the owner to make sure the problem did not re-occur. All repairs they do is guaranteed and thank you for the honesty. Worth bringing my cars for future services to this shop.

Je
Review №31

Great service, reliable and fast. Mike is very nice guy, professional and knowledgeable. When he explains the solution regarding your auto issue, Mike is very thorough. Highly recommended.

LS
Review №32

I am particular about my car, so take great care in choosing the right service and business for Bogart (my cars name). I take my car to American Auto Care because I know that I’m going to get honest and fair pricing, as well as, honest and fair delivery of service.

He
Review №33

Brought my PT cruiser in here for an electrical problem. Mike, the owner, was great at explaining to me what they found as the problem, and what needed to be fixed.I feel this car repair shop is honest and I am going to continue bringing my car here.Great service!Thank you

Vi
Review №34

@....Folks....A professional, honest and helpful auto shop in our Temecula/Murrietta areas....Worked diligently to make sure that my car was safe to drive.....Finally, a business you can trust....!

El
Review №35

Mike and his staff at American Auto Care are amazing. They won me over my first visit and now I am a customer life! Thank you Mike, Joey and the rest of the crew!

ep
Review №36

Sold me a defective engine with 9k miles on it, that smoked and failed with my Wife, 2 kids, and newborn in the car, 31 days later. I was out of town for work, and Mike took advantage of her $3066 later. Now its not his problem? I have text saved, where Mike harassed my 9 month pregnant wife at the time, for the money. He thinks were rich and we can just pull money out of a hat and hand it to him. My wife repetitively told him, she wanted to wait for me to be back in town, to look at the car, before we paid. He then started telling her its unacceptable, that we dont have $3066 sitting around, because he has bills to pay? Since when is Mikes bills, a customers problem? Dont you think its unacceptable that he sold us a defective engine, and that he harassed a pregnant woman for the money, and threatened her, he will tack on fees if we didnt pay? This is garbage customer service!!Yes $3066 for an engine. He even went to Oreilly and ordered all these extra parts, without even contacting us, and slapped it on the bill. I dont know who this guy thinks he is, thinking he can get away with this. Hes challenging the integrity of a retired war veteran. All the proof is in the text Mike, and since you dont believe in the customer is always right, you do have a law suit coming your way. I will not allow you to take advantage of people. Youre nice until you get your money. The engine is under warranty for 90 days. If you went and bought a 4k tv, and it failed in 31 days, you would take it back and get your money back. Same rule applies here. Engine is under warranty. It failed, and i want my money back, and you refused. You took advantage of a pregnant woman who was in your shop. I have all the text of you harassing her for $3066. To think i want my family in a car with a defective engine from you, is acceptable? Honesty? Customer service? Ill see you at the Hemet court house, soon.

Li
Review №37

Brought my Lexus in for an oil change and a brake job. I mentioned to the owner, Mike that I had the brakes replaced, else where, 12,000 miles ago. Mike called me and said that the brakes are warped and that I should go back to the place that fixed them to have them do the job. I amazed at how honest Mike was with me. He could easily have done the job and received payment but chose to do the honorable thing and send me back to the other garage. Mike is a true gentleman and so honest! I will always come back here to have my car worked on.

Mo
Review №38

I had a wonderful experience with the staff at American Auto Care. They are honest, genuine and dont try to up-sell you on things you dont need. I would definitely return to them in the future!

Al
Review №39

I came in just needing a transmission flush, and was lucky enough to chat with Mike while i waited. I have to say in the time i was there i learned alot and was able to discover a honest and sttaight forward mechanic that i will definetely be referring anyone who needs auto service.

M.
Review №40

Spoke with the owner, Mike, before bringing my car in for break problem - really friendly and knew what he was talking about.The folks at American Auto Care took care of my issue quickly. Ill definitely be bringing my car back here for any future maintenance.

Al
Review №41

Iam e Latvian boy.I l litl speek englich end ai nide a yuor help!!! May favurite job is e car ripear. I.m lern thet!!!! I am e ripear maste

Ly
Review №42

Honest and Reliable!

Information
19 Photos
42 Comments
4.8 Rating
  • Address:26440 Jefferson Ave d, Murrieta, CA 92562, United States
  • Site:https://goamericanautocare.com/
  • Phone:+1 951-461-2507
Categories
  • Auto repair shop
  • Brake shop
  • Engine rebuilding service
  • Muffler shop
  • Transmission shop
  • Truck repair shop
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–5:30PM
  • Wednesday:8:30AM–5:30PM
  • Thursday:8:30AM–5:30PM
  • Friday:8:30AM–5:30PM
  • Saturday:8:30AM–5:30PM
  • Sunday:8:30AM–1PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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