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Russell Auto Care
976 New Salem Rd, Murfreesboro, TN 37129, United States
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Russell Auto Care

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Jo
Review №1

I had a warning light on. I called and made an appointment to bring my truck in. They were ready for me when I arrived. The repair was made promptly at at reasonable cost. Highly recommend.

Sa
Review №2

Brought it in for a full diagnostic test as my Wrangler was misfiring inconsistently but enough to be checked. He couldnt find it. Drove it twice and looked it up and down. I know he invested time into it and he said he wouldnt charge me since they couldnt get it to throw the code. Really appreciate the service.

Th
Review №3

Very professional with friendly service and the ability to connect and identify with every customer mechanics are very knowledgeable of the trade outstanding attention to detail

Ti
Review №4

I have always had a great experience. They are fast and efficient. Very nice and friendly. Would highly recommend for any service needed.

3D
Review №5

Quick visit to see if they could work on my short bus RV. No room inside. But great service, made recommendations.

D
Review №6

Clearly dont know what theyre doing, took a vehicle i just purchased there for a sunroof power function to be fixed since this is dealerships so called mechanic, short story said sunroof has no glass so wont slide said they talked to jeep. (Its a jeep renegade has no glass its a sky roof) they said panel only pops out and said all have power slide button. Which i was really trying to hold in my laugh when he said all cars have a sunroof power slide button lol so i picked up my jeep and left got home and took to dodge and they laughed when i told story this place fed me !!, and so they replaced the guide rails that were clearly broken have to be blind not to see and what do you know the panel slides! No glass in these models. So save your self some money and time dont waste on these clowns they will make your vehicle worse trust me.

Ju
Review №7

Very polite and will answer all of your questions!!

Ke
Review №8

They supper fast and as well as being courteous I recommend Russell Auto Care to anyone .....

Kr
Review №9

Got stranded in this town and this was the only shop to help me get back to home they were awesome and very helpful

Ri
Review №10

I normally dont do reviews however this place deserves a shout out.The staff was respectful and professional. I appreciated how helpful they were. I would strongly recommend this business.

Ga
Review №11

I have taking my vehicles to Russell Auto for a very long time.Never once had a problem. Their workmanship is excellant and prices are fair

St
Review №12

Very impressed with Russell Auto! They look at replacing the output speed sensor my Ford 150 truck. However, after spending time to evaluate the problem, they referred me to a transmission shop since that part is housed inside the transmission in my 4x4 model. They did not charge me which was unbelievably kind on their part. You can bet that I will come to you for future service as well as refer family and friends to you. Thanks, Jeff and Mr. Russell!

To
Review №13

Ive been here twice for my auto care. They were extremely friendly. They have help me to resolve my issue in less time. Definitely a keeper auto care. Very professional and honest expertise.

Ju
Review №14

Have had two sets of repairs done here in the last few months. Both sets were done in the timeframe and for the amount quoted.both were excellent experiences and I consider these guys one of the best shops Ive ever gone to. Cant say enough great things about them.

Ma
Review №15

This place is great! I was having some heat issues on my vehicle and they looked at it at no charge. They were so nice and helpful! I have found my new shop

Ga
Review №16

They did a great job on my dads truck. Fixed only what they said they would with no upsales.Just good automotive work. Thanks Jeff!

Ap
Review №17

I highly recommend Russell Auto Care for all your auto repair needs. They are professional, honest, and always provide quality work at a fair price. My fiancé and I have had spark plugs replaced, brakes & rotors done, coolant service, exhaust leaks fixed, and more done. They always get it done quickly and provide the best service. If you want it done right, you should call Russell Auto Care.

Br
Review №18

I’ve been taking my cars to Russell for 15 years. These guys do amazing work at a very reasonable price and they stand behind their work 100%. I’ve had instances where I’ve had to return and have them take a look at a recent repair and they go above and beyond to make everything right. If I could give 10 stars on this app I would. Quality people who still know how to treat people the right way and get the job done. I highly recommend this business to take care of your mechanical needs.

Ke
Review №19

Took my daughters car there to find the cause of a poltergeist in it. The radio kept going in and out. The anti-theft warning light kept coming on. The alarm went off in the middle of the night for no reason, the car would shut off once she started it, when she would get ready to leave for class and the key would not come out of the ignition, but the battery was new etc. Matt took a look at it and checked various different things, annnnnd (of course) he wasnt able to find anything that jumped out as the culprit. Still, everyone there was super friendly and very knowledgeable. I will definitely go back when the poltergeist decides to reappear.

ma
Review №20

I drive by this place almost every day on my way into work. Very nice landscaping

Ma
Review №21

Excellent experience

J
Review №22

Russell’s is the ONLY place I’ll take my car. They are always very professional and timely! My entire family brings our cars here and always will. I highly recommend this shop!! Very personable, affordable, timely, polite, etc. One of the best qualities is that they are HONEST mechanics, it is very hard to find honest people in the mechanic industry, but this shop has ALWAYS been 100% honest with me and it has saved me a lot of money in the long run. I appreciate each and everything that they have done for me (and my car). I will always bring my car to this shop, because this is by far the absolute BEST mechanic shop in Murfreesboro!!

Kh
Review №23

Russells is the best. I always take my car here because they always take excellent care of my car. Honest, trustworthy people with excellent repairs and check ups. They always take care of my car issues for me immediately and I know I dont have to worry about it again.

St
Review №24

I actually paid Sears automotive to inspect my brakes,to which they informed me I needed all new brakes. I called around for a better price & Russel was cheaper,so I scheduled a brake job with them & dropped my car off. They called me back 30 minutes later to make me aware that I DID NOT need new brakes & there was plenty of brake pad left! They couldve just changed the brakes & charged me. But instead they got a loyal customer who knows he found an honest reputable auto care business!

La
Review №25

My husband always take our vehicles to Russells so my son decided to give them a try last week and he said its his go to auto shop from now on.

Ma
Review №26

Quoted work. Fixed same day as quoted. Awesome

Ma
Review №27

I have always been impressed with their speed of service and honesty. There are times when they could have ripped me off and I would not have known better, but they did not. There is a reason that the local dealers bring thier cars to Russell Auto Care to get fixed. At any one time you will see dealer cars in the lot to be repaired. If the dealers bring their cars there, then I feel good about bringing my car there as well.

wa
Review №28

Had a breakdown and they squeezed me in for a fuel.pump replacement. Once I saw the shop and talked to the mechanics, I had other work done that I had been putting off. They went out of their way to be hospitable to a stranded motorist, very professional and prompt. Being stranded on the road sucks, having a knowledgeable, professional shop available is rare. Russells came as a referral from another shop that was closer, but could not accommodate me. Glad I found these guys!

th
Review №29

Is -5 stars available

Jo
Review №30

Took in my 2016 SRT Challenger to have the front & rear brakes and rotors done. When I went to wash the car after the work was done noticed 2 places where the paint was chipped off of the front left & 3 place on the front right. Whent back to ask what happened and was told by the shorter guy that they were as careful as they could have been & he couldnt help me!!!!!

Sh
Review №31

The city of Murfreesboro are the luckiest to have such a knowledgeable, honest and efficient Russell Auto Care Business!! We were on a family vacation from Wisconsin when we had car trouble. When we pulled into Russells we were greeted and immediately serviced ( water pump) from start to finish, one hour!!! Fantastic and unheard of. The service guy even drove me back to the gas station where I thought I left my eye glasses. Turns out the service guy was called Bubba Russell, the owner of the place, we had no clue we were getting the royal service from the owner, because his entire staff treated us the same way!!! What a great establishment with great people!!!

Ma
Review №32

Awesome place to get your car repaired, most honest shop I’ve ever been in

Me
Review №33

I love Russells I have been using them for over a decade and I wont go anywhere else. They are honest, friendly and have always done the work in 1 day or less. They are affordable and offer deipboff services. So very glad I found them and will continue to refer people to themMelissa Humphries

Je
Review №34

Ive been living in the area for about 8 years and this is the only place I will go from now on. 10/10 service and personel. Highly recommend doing business with this company.

El
Review №35

Excellent service,excellent location best prices Ive seen

Ga
Review №36

Excellent work. Not cheap but i doubt any auto repair is cheap.

Bo
Review №37

These guys are honest and good. Murf Nissan wanted to replace the entire computer, when all it needed was to have the plug reconnected. Saved us $1000.

Sh
Review №38

They fast and efficient

St
Review №39

Took care of my A/C quickly and was fair on the price.

Gr
Review №40

I have gone to Russell Auto Care on many occassions. They have always done a great job! The price, timeframe, and quality of service was very good. I would recommend them to everyone and will continue to go back for my future repairs.

Ch
Review №41

Bubba Russell is the most honest man in auto care Ive ever met. I was preparing to drive to AL to visit my daughter and my car was in such bad shape I was worried I wouldnt have the money to get the car fixed and still make the trip. I had been told by other places that some things were really bad and going to be very expensive. Bubba told me they lied to me and fixed only what was ACTUALLY wrong with it. I paid a tiny fraction of what I had anticipated paying. Thankyou Bubba. No one else will ever touch my car.

An
Review №42

They did the work but lacked communication of services rendered.

La
Review №43

The mechanics were very honest with me and ran what they were doing by me before they did anything. I saved a ton of money going to this shop.

Ro
Review №44

Professional, courteous, and honest.

Ju
Review №45

I own a small business, ALWAYS quick to get trucks back on road. Time is money, Russells has save my tons!! A+ in my book....

2n
Review №46

My go to TRUSTED mechanics for years. saved me $$$$ on unnecessary parts recommended by another shop and worked with me on my wierd work schedule over the Holidays. thank you!

Da
Review №47

Great customer service! That take care of all of my vehicles and I would reccommend them to anyone!

Lo
Review №48

Do yourself a favor and go to another mechanic.

Ja
Review №49

Great service..

Da
Review №50

They do service the right way.

Ka
Review №51

Another local shop who wont put in an alternator!!!

El
Review №52

Loop

Re
Review №53

Cars And Trockas Of The Best !!!

Information
27 Photos
53 Comments
4.5 Rating
  • Address:976 New Salem Rd, Murfreesboro, TN 37129, United States
  • Site:http://russellautocareonline.com/
  • Phone:+1 615-867-2929
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto tune up service
  • Brake shop
  • Wheel alignment service
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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