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Flat Rock Auto Parts & Salvage
720 Flat Rock Rd, Murfreesboro, TN 37130, United States
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Flat Rock Auto Parts & Salvage
Comments
Ti
Review №1

This place was very knowledgeable about the my car and had exactly what I needed.Great place if you are looking for foreign car parts!

Jo
Review №2

The lady at the desk was quick and courteous. They had the exact part I needed for a good price. Had one of the guys pull my part for me I never even had to go out the yard they brought right to my vehicle. Would highly recommend!

Ma
Review №3

Flat rock has been around for awhile now and has always came through when I needed a part great prices to compared to other options especially when you are in a budget

Ra
Review №4

Very nice people and quick service. Definitely worth doing business with them.

Ge
Review №5

Do not believe these people when they tell you they have a part or even when it is advertised online. We drove 2 hours to get a trunk lid because it was advertised to be the same color as our car so it would not have to be painted. When we got there not only did they NOT have the part in the correct paint color but they even wanted us to come back tomorrow to get it. Remember we drove 2 hours and it was still over 3 hours until they closed AND they knew we were coming. They will tell you they have something just to get you in the door then try and sell you on something else. Also, take the positive reviews with a grain of salt because we heard them offering customers $5 if they went on line to write a positive review.

Ma
Review №6

Incredibly fast service and they gave me the exact part I needed! Such nice people, willing to negotiate, and I highly recommend everyone going here to fulfill their automotive needs. Thanks very much Flat Rock!

Ja
Review №7

The ladies at the desk are quick and courteous. They had exactly what I need for a good price. Had one of the guys pull my part for me I never even had to go out the yard they brought right to my vehicle. Would highly recommend!

jo
Review №8

Very helpful they will pull the parts for u they have parts others dont

Ab
Review №9

So organized yard you can get what you need easily with friendly staff. Always on time.

Be
Review №10

I have bought a lot of engine parts and a transmission from here everything has been great quality for my BMW needs.

Da
Review №11

Very friendly and quick service! Will definitely return if I need anything.

ra
Review №12

My friends recommended me they always have the parts you need at a good price I recommend it if you want to save money

Ma
Review №13

I had an engine sent to me from flat rocks and the engine I received had so many damages messed up wiring harness crack in timing cover harmonic balancer damaged and some crack chunk of metal off the side of the engine couldnt even put the engine in my car the engine was worthless

Ma
Review №14

Have been searching for parts and getting nowhere with help…called and Flat Rock Auto Salvage had the part for a great price!!

Ki
Review №15

These guys have great customer service they also have very nice quality parts they are the best in the world keep up the great work Flat Rock Auto Parts

Me
Review №16

Very quick to help find the part you need. Nice people.

Mo
Review №17

Amazing customer service and a very friendly environment. Got help immediately with no complaints and parts where brought directly to me with no stress. Highly recommend this place for all of your auto needs!!

Ca
Review №18

Needed a window as an emergency and they were able to get it for me super fast on a busy Saturday! Reasonable price and friendly staff!!

Se
Review №19

Terrible yard . Will rip you off. Will lie to you right to your face. They dont even know what they actually have in stock. Me and a friend of mine when hit 10 different salvage yards that day looking for parts. And they know as much about the cars and auto parts as much as OReillys and AutoZone. I am a seasoned mechanic and they try to argue with me over something that they had no idea what they were talking about.

Ku
Review №20

Great customer service great people they work with you any way you want we’ll definitely come back here

Ja
Review №21

Friendly and fast. Answered all my questions and pull the part quickly

Ma
Review №22

Best place for parts! Easy to work with and amazing prices!

ha
Review №23

They had just what I needed at a very fair price. Even though they are understaffed, they are all very pleasant with excellent customer service. Thanks Flatrock salvage.

Mi
Review №24

Very nice people. Price was exactly what they quoted me. Had the motor I bought ready when I pulled up. Straight forward and will let you know what needs to be changed out from the old device. You’ll know you made it as soon as you pull up. CAR OR TRUCK GUYS DREAM AS SOON AS YOU PULL IN. All in all the place and the people are amazing.

Na
Review №25

Friendly people, reasonable prices. Will continue to do business here

Za
Review №26

Great pull a part place. Had what I needed in excellent shape and great prices. Fast service as well. I’ll definitely be back if I ever need anything else. Highly recommend!

Ca
Review №27

The most unprofessional people I have ever encountered. Blonde women Mandy is very rude and disrespectful to all customers. I was there for almost two hours waiting on a small part, because they don’t pull out parts unless customer is there physically which is very unprofessional way of doing business. I complained to the owner thinking he may be helpful, turns out he is worst than Mandy. You guys should be ashamed of yourself. As far as I know islam is about dignity and manners which these guys don’t have at all.

Sh
Review №28

These ladies and guys are the best! Tangia was very nice and knowledgeable over the phone. She went the extra mile to make sure my purchase was the exact correct thing. The place is easy to find and they make you feel like they really appreciate your business. You arent likely to encounter the typical problems you encounter at salvage places. They will always be the first place I call. I couldnt believe the great price I got! Try these guys first.

sh
Review №29

Great place!!! Quick and professional service!! Save me over 100 bucks !!

Ca
Review №30

Had the pleasure of stopping by flat rock hoping that they had the part I needed. I walked in and was greeted right away by some amazing women who worked behind the desk. I told them the part I needed they looked it up and even pulled it for me. I recommend trying them out.

Wi
Review №31

Very pleasant visit and they pulled the part for me. Great choice for discontinued parts not available at dealerships or third parties.

da
Review №32

Best price and service recommended place to buy parts.

Da
Review №33

Good folks good parts good price And very close to home

Wi
Review №34

Great customer service fast and reliable and quality parts for a fair price will be using them again as always

No
Review №35

Quick and kind service staff. Fair prices . Really sold place to go to .

Je
Review №36

Best salvage parts store in middle Tennessee. I get all my parts from them or through them. I also paid great cash prices two used cars.

Br
Review №37

FAST service from the ladies at the desk... good prices

Mi
Review №38

Great customer service rep.. Fast and friendly service. Always have parts on time and ready to go when I get there.

Bu
Review №39

Friendly and convenient service. I inquired about a vehicle part and the front desk was super helpful getting the part ready for me and fair prices as well.

Zo
Review №40

Very Professional people I called them about some parts for my car they checked it and said he got them when I got there and they had it already for me. Very upfront with the pricing I am very very satisfied with their service and I will use them again. The best best salvage yard around.

Ke
Review №41

They service is very good highly recommend

Am
Review №42

OMG. My friend who is a well known business owner contacted Flat Rock a hour before sending me to pick up a rim for my car. I get there and the rim wasnt removed off the vehicle. Ok no biggie... I waited 3 hours for them to take off 5 lug nuts so at that time I decided to leave after spending half of my work day just sitting and waiting for them to show me the wheel I was inquiring about. As Im leaving the employee tells me that they took the wheel off but the wheel is no good. WTH! Why did you take the wheel off knowing that the wheel is no good??? I left there and went a few miles to Murfreesboro Auto Salvage and they had the wheel off waiting for me within 5 minutes after the call. All I can say is steer clear of Flat Rock Auto Parts because this place is unorganized and the customer service is terrible.

Ro
Review №43

Lots of selection. Friendly service.

Ty
Review №44

Not real friendly horrible service Ill gosomewhere else and pull my own parts

Wi
Review №45

They were courtes and kind, and had the parts I needed at a fair price. Wm. Wyatt

Fl
Review №46

Flat rock Auto Parts is the worst EVER!! They sold me a transmission that they knew was no good and when I confronted them about it they denied any wrongdoing! I also called them 2 days in advance and was assured that they would have it ready and after traveling over 115 miles they refused to give my money back! Never again!

Ky
Review №47

Great team here! Had exactly what I needed, were prompt in getting it, and very kind group of people. Will definitely be coming here again, if I need a car part in the future.

Ti
Review №48

Helpful service and had parts that no one else did. Give them a call!

Br
Review №49

Great deal nearby and didnt have to pull it at a pull apart!

Ev
Review №50

Instead of checking on the part before selling it to you, they sell you the part and take your money THEN they wait 2 weeks to tell you they dont have it and it never shipped.If I never called to grab my tracking (13 days after purchase) ...... WOULD I STILL BE WAITING FOR MY PART?Run poorly with very little effort put into customer satisfaction..Another one of those hole-in-the-wall Junkyards I guess..YOUVE BEEN WARNED.

ra
Review №51

Great customer service and great people to deal with.

Od
Review №52

The owners here are great !! It was my first time at a salvage yard and they even pulled the part for me ... they answered my questions and gave my the prices before I came. The service is friendly and great !!!

Ap
Review №53

I was looking for a cluster for my tahoe and they went above and beyond to help me. I would highly recommend this place to anyone. Great people!

Cl
Review №54

Great service. Good the parts that I needed.

Ha
Review №55

They are really nice and fast good stuff

Mo
Review №56

We have been calling around to a lot of junkyards and this one had everything we needed and with a fair price you couldnt beat. Thanks for your business and we will be shopping with you again.

el
Review №57

They had all the parts we needed. With good price and also take out the part for us. Really recommend this place .

De
Review №58

Great customer service by Mandy & Tanga. Good prices on parts. Owner is nice

Da
Review №59

I called this business and they sent photos of part. Service was fast, courteous, and professional. I would recommend this company to do business with.

Ty
Review №60

Thanks for donating cars and time to the Kittrell Fire Department. Great people and service. Thanks so much

jo
Review №61

They tell you a price over the phone and when you arrive and you are going to pay, it is another thing I happen with a car ring they told me $ 85.00 on the phone and when I go to the place to pay and take it they told me it was $ 150.00 plus tax

Da
Review №62

Very friendly and fast service. Wonderful place to get the parts you need.

Mi
Review №63

Good prices with excellent services

Bi
Review №64

Very professional. Right on time service.quick and fast.

El
Review №65

Got a great replacement rim for my bmw at a great price!

Al
Review №66

Camphor philosopher antenna price was reasonable compared to dealership definitely recommend to come here if you cant find what you really want theyll find it for you

Ja
Review №67

I’d give it NO stars if I could. They’re very rude and very unprofessional. The owner told me that if he kept pulling parts, it’s going to be wasting his time. I politely asked for my money back. His son started to become the big bad wolf and started being disrespectful. He got so angry and got out of character. He also attempted to jump over the sales counter. Wow! That’s fine, because I had something that would’ve made him another hole to release waste out of. I definitely will not be going back.

Am
Review №68

They are quick, efficient, nice, called ahead and they verified what they had and they still had it when i got here. Definitely recommend them.

Vi
Review №69

Good attention great People. I will come back..👌👍

Ha
Review №70

It was a wonderful experience in this place. They have great employees and they work very accurately. I liked this accuracy in work, perfection and beautiful serviceAccuracy in work .. great service .. great employees

Mi
Review №71

Very fast And great customer serviceAnd always has the parts I need in stock

Pa
Review №72

Very Happy with my Service it was quick and very accurate. I highly recommend them .

Mi
Review №73

We were met with a very friendly staff, the customer service was excellent. With the weather outside pouring down rain didnt keep them from providing the best of service.

An
Review №74

I do a lot of business with these people. Great service and I’ve honestly never had any issues. I’d give them 10 stars if I could.

Ke
Review №75

Great customer service! Very fast at pulling parts quality people and parts!

ni
Review №76

This is my second time coming here and there too good care of me both times

Wi
Review №77

They let me walk the lot to find the parts I wanted, then sent a guy to remove them for me. I personally liked that a lot. The only reason for 4 stars instead of five is that I called the day before and got quotes for the parts I wanted: $100 for one big part and $50 for the other small parts. When I came into the office with the parts it was $100 for the big and $50 each for the smalls. The price was still acceptable but I really dont remember the each on the quote the day before. Beyond that one thing (which Ill concede I may have missed) it was a great experience.

Be
Review №78

They always treat me great and have fair prices great place to get ur parts

Le
Review №79

I visited this junk yard trying to replace a radio for my car. Person working there went into my vehicle to confirm model needed and handed me a replacement. I went home only to find out that it was the wrong model. I returned to get my money back and the owner hit me with a 50 percent restocking fee. This is crazy because they gave me the wrong model by their own worker!! Do not come here unless you are sure you have exactly what you need and are willing to take the chance!

Li
Review №80

The woman in the front are very friendly and will get parts to you quick

Ah
Review №81

Very professional and attentive, I have bought some parts and a car and they are very nice, recommended for sure for anyone, definitely it’s worth the value of the money you pay there, I hardly dealt with many yearns in Nashville and other area but definitely the flat rock yard is the best. Keep the good work up.

Ni
Review №82

Huge yard good prices

Di
Review №83

Great place. Great service

G
Review №84

Called over a dozen places and came up empty until I called Flat Rock... They had what I needed... Thanks Flat Rock!!!

Al
Review №85

Good speedy service had just what I needed

Kh
Review №86

I advise everyone to choose this place to buy car parts. They have good staff and get their work done quickly and accurately

Er
Review №87

Very helpful and always have the parts I need friendly staff as well

Tr
Review №88

Awesome! Very nice to their costumers and helped me find the part so my car could get fixed at a great price!

Je
Review №89

They stayed open an extra 30 minutes just to get me the starter I needed. Great place that Ill use again in the future.

Tr
Review №90

Awesome people. Quick service.

Ad
Review №91

Highly recommend.All employees are nice and professional .I have been there more than five times and every time I get what I need in a good price .Definitely will come back if I need anything

Do
Review №92

Very busy place. However the staff are very helpful and professional.

Na
Review №93

Best auto parts store in middle Tennessee area, friendly service and reasonable prices.Highly recommended.

Ja
Review №94

Had just what we needed! Great customer service!

Za
Review №95

Great experience getting a new wheel for our car, quick professional service and absolutely no complaints, highly recommend!

DI
Review №96

Nice people very friendly

jo
Review №97

Always easy to deal with. If you need a part call them first.

Me
Review №98

Very friendly and helpful service!!

Ja
Review №99

I needed a antenna for my Hyundai Veloster and they had it!! Fast service! Thank you!

Ri
Review №100

Personal was great and got me everything I needed

Information
23 Photos
100 Comments
3.6 Rating
  • Address:720 Flat Rock Rd, Murfreesboro, TN 37130, United States
  • Site:http://flatrockautosalvage.com/
  • Phone:+1 615-849-8247
Categories
  • Auto parts store
  • Salvage yard
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:9AM–3PM
Accessibility
  • Wheelchair accessible entrance:No
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