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Morton Grove Auto & Truck Service
9440 Waukegan Rd, Morton Grove, IL 60053, United States
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Morton Grove Auto & Truck Service
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Be
Review №1

They are great and really friendly here! Last minute help repair my tire quickly. Highly recommend

Pe
Review №2

Bill and his mechanics are all honest, knowledgeable, reliable, and cost effective. They keep me informed, give me options when available. They know I only drive the car and monitor my car for me. My car is always reliable and safe. I have taken my cars to Bill for 15 years. Bill has great relationships with his customers, knows them and their car.

Co
Review №3

Service ExcellenceOnce again Bill and his team were able to deliver on time with quality service.We needed some changes to our front brakes, belts, spark plugs, and fluids checked before taking a long road trip to Colorado this weekend.I was kept updated as the service progressed and was satisfied with the timeline. Thanks again!

Ig
Review №4

Great guys do great service! Bill makes you feel like you part of the family! Amazing customer service and excellent service 👍.

G
Review №5

Not only did I get my sideview mirror repaired like new, Bill excels at customer service throughout the entire process. He found the mirror, confirmed the price with me, had it painted and then installed.Continuing for a subsequent visit: I was (past-)due for a 30,000-mile brake fluid and transmission fluid change, so I had that done at this appointment. Bill estimated the time and cost for me in advance, when I made the appointment. They finished 30+ minutes earlier than expected, and the total was even a couple dollars below the estimate; Bill even honored a coupon I had that expired the week before.

Ri
Review №6

Bill and his team are great! Took my van in after making an appointment. My check engine light was on and one of his mechanics named Hector found the issue. Honest and reliable shop. Highly recommend this shop to anyone looking for a mechanic. Thanks Bill and team!!

bs
Review №7

A Local Treasure! I recently returned to the area after living away for a couple of years. One of the best things was again being proximate to Morton Grove Auto and Truck. Now that my car is over 100,000 miles, it definitely needed the skilled ministrations of Bill and his team. After a Honda Spa Day with them, my car and all its systems are again functioning as though it just rolled off the assembly line. I hasten to add that only what was needed was done - no bill-padding here, and Bill will always work to obtain parts and the like at the best price, and pass that savings right on to you. Please support this excellent business and community resource. Your car will love you for it, too!

Ra
Review №8

Great job ! M.G.A. was able to repair without waste - by carefully soaking the assembly overnight, then dissasembly the next day, the original hub was not damaged, only bearings replaced, saving money !Thanks M.G.A. !

Ju
Review №9

Thank you for the amazing work, 55.000 miles maintenance, brakes pads exchange, my car works and sounds so good now !Best place to go if you ever have a car issue, God bless you Bill and your team for all the honest and hard work you do !One day i will bring you a challenge an electrical car 2020 Porsche Taycan 4S :))

Po
Review №10

This place came highly recommended and they all were so kind. They diagnosed the problem with my suspension and had it all repaired by the next day. Excellent service!

Jo
Review №11

Quality ServiceOur long time mechanic retired and closed his shop so we needed to find a new repair shop. We struck gold! Bill at MG Auto & Truck Service is a true professional - explaining what the problem was, the required repair and an accurate cost estimate. He kept us informed of the delivery timeframe for the part and the car was ready when promised. Hes requested the car back in about 100 miles just to make sure everything is A-OK. The car runs great, talk about quality service! Theyve made a new long term customer.

Vi
Review №12

Bill Sterm & his crew do excellent, honest work! The place is clean withnice sitting area and cost is reasonable....you wont be disappointed!

Fr
Review №13

Awsome people

St
Review №14

This place came highly recommended and they all were so kind. They diagnosed the problem with my suspension and had it all repaired by the next day. Excellent service!

Ni
Review №15

Great customer service and quality work!!I always used to worry with the thought of getting my car serviced because of the fear of getting over charged by the dealer and not knowing who to trust. Even though I still worry about what future repairs my older cars will bring- Bill and his team changed that for me. Even with expensive repairs needed, Bill ensures a plan in place to fix what is trully needed versus everything at once. Labor costs are reasonable and still more affordable then taking the car to the dealer. Bill kindly offers a car rental at no extra cost which eases my anxiety of needing to make transportation arrangements so that I can still get to work and get my kids situated. Bill is very thorough, honest and truly takes his time to ensure your vehicle is working at its optimal level. He truly cares about meeting your customer service needs and stands behind the work which is wauranteed- should anything go wrong. I am most grateful to Bill and his team, thank you!!!

Mi
Review №16

BIll is great at explaining the issue and providing options. I have used MG for my sons car and now my Honda is out of warranty this was its first visit. Interesting that the dealer did work he should not have but, more importantly didnt do work he should have. Bought tires as well - with his choice great improvement over the factory tires - Thanks Bill

Ma
Review №17

I’m not the type of person who would refer a business unless I’m 100 percent positive about the business. Morton Grove Auto is one of those businesses . They do great work and stand behind what they do. They quoted me a price on a complete brake job and some exhaust work but when the work was finished the bill was a lot less than the quote. Because they didn’t have to use some of the hardware they saved me money. I’m sure there are other businesses that would have charged me the original price. So if you don’t have a mechanic and need one you can trust Morton Grove Auto is where you should go.

Gr
Review №18

This place is great. I have been going there for 15 years and they are honest and helpful. The owner Bill is a great and funny guys. He is a straight shooter and has not hidden extra cost. I trust his judgment and am very confident of his and his staff skills. I highly recommend this place for honesty and workmanship.

Ge
Review №19

Bill is the best. He is very honest and a no pressure kind of guy. He is down to earth and thorough. But that is not the best part of my experience. The service done on my vehicle is complete and done right. The price is reasonable and there are no regrets. If you want your car repaired or just regular maintenance, Morton Grove auto and truck is the place to get it done. Im lucky to have found them.

Je
Review №20

I have been getting my car serviced at Morton Grove Auto since I started to drive and had my first car so for about 20 years. My parents started to go when Bill was working out of a Shell gas station so my family has been customers for many many years. I have since moved out of the area but I still make the drive a few times each year for service.Every time I go Bill makes the effort to ask about me. He always seem interested in my job or what I have been up to. Although my parents have stopped going to him he always ask how they are doing. He gets to know his customers. I’m not just another face that goes to his shop.Most of all he knows my car. He and his staff are honest and hard workers. I always know that my car is in the best of hands. If I have questions or concerns about my car he takes the time to address them and he only does the work that is necessary. I know every time I go in I get high quality service. For that reason I won’t take my car to any other place.

Ti
Review №21

Bill relates well to customers. He communicate effectively with me and put me at ease about the diagnosis and repair suggestions.Bill & his crew have a solid work ethic. He is committed to quickly solving and repairing problems and is honest with customers.They are able to diagnose and address a wide variety of vehicular problems and able to find the best solution in a limited amount of time.

Ma
Review №22

Weve had 5 different cars come and go, from brand new Hondas to a very old BMW. Its always a relief to have Bill and his team helping us keep down costs and keep them running well. We appreciate the service, convenience, and straightforward approach. Always a pleasure to work with them!

Ca
Review №23

Great service Great people

Ed
Review №24

Bill is a great mechanic who we trust fully with our vehicles. He has always provided us with honest and top notch service!

Ja
Review №25

Happy to have discovered this shop. Bill and the team were fantastic to work with. I brought in my Firebird without really knowing all that was wrong with it. The team did a great job troubleshooting all of the issues and keeping me apprised of the costs and progress. Ill certainly be bringing my vehicles back to Morton Grove for any work needed in the future.

Ba
Review №26

Bill and his staff is wonderful. I always know when I bring my car to them I will get the best service. Im not worried that they may rip me off like other mechanics that Ive been to. If they dont have a loaner available for me, I get a ride home and pick me up when done. I totally would recommend Morton Grove auto and truck service to everyone.

Ra
Review №27

Best service and price are low compare to other service center....I truly recommend this place.

Pe
Review №28

The team at Morton Grove Auto are the unsurpassed. I can’t say enough nice things about them. They’re gentlemen, honest, cost efficient, and they give me options when available to fit my budget.I’ve been going to Bill and his team for ten years now. I always feel safe in my car knowing everything works and has been checked by his team. They make taking care of my car stress free, which for a woman is the best!

Za
Review №29

Been going there for years BECAUSE they do a thorough check of everything that could possibly go wrong and tell you its status, but dont try to fix things that dont need fixing. Their work is accurate, and given in a friendly matter. I think of them more as good friends than I do as just good mechanics. Theyll go out of their way for you too, as they did when my battery went dead, parked facing a wall in my condo basement. They came over and attached a better battery than youd get from any roadside service. Granted that was several years ago, but ill never forget it.

He
Review №30

This place came highly recommended and they all were so kind. They diagnosed the problem with my suspension and had it all repaired by the next day. Excellent service!

Sh
Review №31

I and my family have been customers since Bill was at the Shell Station. It is truly rare to find such honest and thoughtful business people.Bill and his great employees always try to give you the best service at the most reasonable price. I am moving from the area but will drive back 20 miles to continue to bring my car here!

Al
Review №32

The best car repair place around. I have had work done here many times . From tires to alternator to gas tank filler tube, they can do anything.Work is completed when promised.Prices are competitive.Bill and company are friendly and knowledgeable.If they cant do what you need, they can refer you to someone who can.

Mi
Review №33

Bill and the team performed the 15k service on my Lexus LS ten days ago. As usual, for the last 25+ years, they were thorough, competent,professional and forthright about what work it actually needed.According to the Lexus maintenance schedule the car was supposedly due for a tire rotation. After they checked the tread depths it wasnt necessary so they didnt do it. This is one VERY small example of the type of honest service I have received over those 25 years and you will too.What more would you want when dealing with any business? When I moved 15 miles away 12 years ago I always brought my car to them as they were well worth the drive. Soon Ill be moving a bit further. Morton Grover Auto is the only service center my cars will see after that move as well.

Su
Review №34

Love this place. Bill is solid, trustworthy, extremely knowledgeable. His work is top-notch and reasonably priced. Bill always explains whats going on with my car, offers solutions with choices and lets me make my own decisions. My car is always returned in a timely manner and in clean condition. I have no reason to every consider elsewhere.

Je
Review №35

While. I appreciate the quality of the work performed by Morton Grove Auto, its really the trust that the service I receive is the service I need. Most of us know so little about cars that we need to trust our auto mechanic. I trust Bill, Sean and John implicitly. Over the years, Morton Grove Auto has serviced all four of the cars that that we have owned at the same time. One example of the trust is simply being told that it was time to get rid of one of our cars. Instead, they could have looked at it as sort of an annuity. They didnt, however.

la
Review №36

Our experience has been first rate with this auto repair and service.We have been using their service to check out our intended purchases of used cars. They were very thorough in checking these cars for us. Based on their recommendations we rejected these cars and probably saved a lot of money in the future. They found many faults with these vehicles.. We strongly recommend Bill and his crew for car repairs.

Ma
Review №37

With three teenagers, we are frequent and loyal customers! This time Bill and his team put new tires on our car and got it ready for a long trip. As always, they were fast and very fair with the pricing. Wed never go anywhere else. Thank you!

Bo
Review №38

Excellent Repair work every time! Great people there who are very helpful. Nice family business. I would recommend Morton Grove Auto & Truck service to anyone who needs repairs of any type. You will walk away happy, guaranteed.

Be
Review №39

I have and would again recommend your service to friends. I always know that I will be treated with respect, not talked down to because Im a woman, and my car will get the best care possible. I have no hesitation to take my car from your service out onto the highway and take off at speed. I am always assured of caring efficient service done in a timely manner.

Ru
Review №40

Very reliable guys. Well priced. Honest. Would recommend them to anyone.

Me
Review №41

We have used MGTA on a few occasions. Both consisted of some urgency with our company service vehicles. Bill and his guys always rise to the occasion. I feel 100% comfortable and trusting of them to handle our very important and necessary vehicles. They are Johnny on the spot.Ready to repair what needs repair and not afraid to tell u when u do not need something done either.We are very happy to recommend them and their services.Way to go guys!!

Do
Review №42

Bill and the crew at Morton Grove Auto and Truck have always been great. I have been taking my cars to them for years and they only do what I ask and the only time they ask twice if it is a real safety issue that I may be overlooking. The prices are always fair and they stick to the quote. I recently started a repair on my daughter’s car and found I needed some help finishing it. Bill had no problem taking off where I stopped and the job was completed in a very short time. This has happened with several of my projects and Bill has always been happy to help me when I get in to deep. Give Morton Grove Auto a try, I am sure you will be as happy as I have been over the years!

Al
Review №43

I am very happy that I found this company. Every aspect of my experience here was flawless. I had a full inspection and front sway bar links replacement. They got the work done quickly and skillfully and their pricing was honest. The most important part was that they didn’t push any unnecessary work. It is such a relief to find a trusted shop. I highly recommend Morton Grove Auto & Truck Svc to everybody.

na
Review №44

Excellent. I have always believed I am getting great work done on my car with very fair prices. The staff always takes the time to explain - in language that I will understand. I have been a customer for over 6 years and I take my car in regularly for maintenance and any repairs. Strongly recommend.

As
Review №45

I have been coming here since I bought my car in 2008 and I will not take my car anywhere else to be serviced. Bill and his staff are honest, professional, and they genuinely care about whats best for you and your car. Bill saved me thousands of dollars by discovering my car has an extended warranty on the engine block, which means it will be replaced by the car manufacturer for free. Bill could have replaced my cracked engine block himself, charged me for it, and I would have never known about the extended warranty. Bill and his staff exemplify what customer service should be!

Se
Review №46

Ive been bringing my cars to Bill at Morton Grove Auto & Truck Service for over 10 years. They are very honest and informative, and the work is always done right. If there are options or if a repair is not immediately necessary, they will tell you so. Many of our friends and neighbors bring their cars here for service as well. Highly recommended.

Sa
Review №47

A good friend recommended MG Auto/Truck as he heard my gripes about car repairs/maintenance. I have since started taking my car to Bill and wont be looking anywhere else. The level of service, honesty, quality and peace of mind you get at MG Auto/Truck is very rare to find. My car has been running great and I am very thankful to Bill and his crew for the great work.

Mi
Review №48

The only place I will take my vehicles. Ive been a customer for almost ten years now. Bill and his team demonstrate skill and integrity that can be hard to find these days. They dont try to up-sell you on services you dont need, and they stand behind their work. I cant recommend them highly enough.

ji
Review №49

Bill, and the mechanics, can be trusted to give you an honest and thorough evaluation of your vehicles needs. Then they take care of any and all that is required. I will never take any of my cars to another mechanic. They are the best I have found.

Mi
Review №50

Honest and fair. Great service. Bill is great and always has your best interest at heart. I strongly recommend them.

Em
Review №51

If you’re looking for honest people to fix your car look no farther. My friend recommended then told me years ago and I have been going there ever since.

Da
Review №52

I went here as it was recommended by an auto body shop I had a good experience with. These guys are incredibly honest. My 2008 Hyundai Sante Fe which was services regularly was needing a LOT of work after warranty expired. The dealer really screwed me for service. I needed $3,000 if wirk and I really didn’t have the money nor did I think it would be a good idea to invest it in an older car with 110,000 miles. I asked the gentleman who was helping me and he said “get rid of-this car”. You know that’s an HONEST mechanic. I am grateful I sold the car and got a new used car at Carmax. Best decision I ever made!

Iu
Review №53

Thank you Morton Grove Auto & Truck Service !Every mechanic shop can change parts on your vehicle and give their opinion of what you need to do in the future, 50% is just to charge you more money....With Morton Grove Auto & Truck Service, my vehicle is tested, parts are tested, the work is done to last, so i dont have to hear in the future you need...., they take care of my cars future at a fair price !In plus Ive receive a call after few days from Bill, asking if everything is good, thats something I really appreciate.See you at the next maintenance Bill :)10 stars !

Pa
Review №54

Morton Grove Auto is one of the only repair shops I trust. They are straight forward, very fair, and always provide great customer focus. They have had my business for 10 years. Now I even drive 40 min since I moved, because I havent found a place at their honesty or quality level.

Ka
Review №55

Bill and his team are amazing. They treat you with respect and always make sure they take care of you. You can drop your car off in the morning, get a loaned car or a ride to and from work when you need it. They tell you exactly whats happening with your car and are extremely fair in price. This is the only place Ill take my car.

An
Review №56

The best place to get your car repaired. Bill is honest and a very smart mechanic! I wont go anywhere else!

Jo
Review №57

Very knowledgeable and professional staff, great at communicating what work is needed and why to non-mechanically inclined customers, great reputation. Highly recommended.

Jo
Review №58

We had a great experience here - Bill and his team do excellent work at a fair price. Our 2004 Acura (182K miles) runs like new. I highly recommend them.

No
Review №59

Bill was Excellent! When I needed it, My car was finished in a timely manner! I would Highly Recommend Morton Grove Auto & Truck Service for your Car or Truck Repairs! Great Local Morton Grove Business! Go talk with Bill today about your car needs!

Al
Review №60

It is feels nice to find the best shop with nice staff and fast staff. I highly recommend these guys to everyone!!

Pa
Review №61

Whether it was servicing my wife’s Toyota or my BMW, Bill & his expert crew knew what to do, when to do it, how to do it and did it promptly, expertly, at a most reasonable price and always in a most personable manner. Could not ask for more. We have used Morton Grove Auto for many years and will continue doing so.

St
Review №62

My family & I have been using MG Autos services for over 20 yrs now, and have found Bill and his crew to be honest, reliable & competent in their dealings with & work for me to date! That, along with the frequent availability of loaner cars in case I need to leave my car there overnight has made them my local go to auto repair shop, and is why I also recommend them to others who need a good auto repair shop in this area!

He
Review №63

Friendly workers and friendly Bill. Excellent work.

De
Review №64

Took car in for recommended scheduled maintenance at 66K miles. The shop not only performed the requested maintenance but also thoroughly checked other items. They found a leak in the coolant system and bad rear shocks. The shop explained and shown me the problems and gave me a cost estimate. Work was done satisfactorily and slightly less then estimated. Since the repair took several days, I was given a loaner car to use. When I picked up the car, I was given a detailed summary of what was checked and a complete itemized bill. They even washed the car. Im very satisfied..

Ch
Review №65

The perfect place to service your car! Excellent service - knowledgeable staff - honest - trustworthy and friendly. The only way to describe the team at Morton Grove Auto and Truck.I would never take either of our cars anywhere else except to Bills!The only choice!

Ti
Review №66

Fast and affordable, quality job! I recommend this shop to every one how counts on quality and affordable price!!!

Da
Review №67

If you need work done on your car, go to Morton Grove Auto -- honest, trust worthy and high quality work. You wont be disappointed. Thanks Bill!

Ja
Review №68

I have been going to Bill for over 20 years. Its the only place I take my car for oil changes and repairs.. Reliable, honest, and friendly.

Br
Review №69

What a friendly staff. Everyone there was so patient and kind to us and provided not notch service.

Ro
Review №70

Great service, knowledge, and communication. Would recommend these guys to anyone!

Mi
Review №71

Excellent explanations and advice to keep the major maintenance cost reasonable. The car performs better than ever - Thanks

Ad
Review №72

I had a great experience with the service. They are very proffesional. I recommend them 100%.

Al
Review №73

Bill and his staff are wonderful. They are attentive to my needs and I can count on the service and advice!

Ka
Review №74

Very honest and thorough. I stopped going to Nissan dealer for all my service. They are particularly knowledgable about Nissan

NA
Review №75

Thank you for taking such great care of our cars. My car, my husbands car and my brothers car. We appreciate your honesty and great service.

Ca
Review №76

These guys were very professionable and super experienced in their services. I was thrilled by their quick response and reasonable prices.

Pa
Review №77

Bill is great every time. He delivers and on time. Will tell you what you need and what could wait.

Gi
Review №78

Very good place to service your car Bill has been in business forever I recommend them for all your repairs because of his honesty and no surprises when you pick up your car

Je
Review №79

You always know that you will get an honest evaluation and estimate of the work that needs to be done to your vehicle and the work will be done in a timely and professional manner. Great job as always Guys.Thanks.

Ba
Review №80

Bill and his staff at Morton Grove Auto & Truck Service have taken care of our various cars for more than 20 years. They are spectacularly reliable, honest, helpful, and fast to fix things!

SO
Review №81

Honest, fair price and work done on time!.5 stars for Morton Grove Auto Repair

St
Review №82

I have brought my cars EXCLUSIVELY to Bill Sturm at Morton Grove Auto for the past 15 years. Simply put - I hope I NEVER have to find another auto repair service - EVER! I have NEVER had to have them correct a repair. Theyve always done it right the first time, and always with the utmost courtesy and professionalism. I have NEVER had a fishy charge by MG Auto................ not once in 15 years. I have never had to worry whether I was being taken advantage of with regards to the cost of a repair................ Its a huge relief to find such a trustworthy mechanic. I dont let anyone else work on my cars.................. I hope Bill Sturm is around for many more years in the auto repair business - its one of lifes major headaches I can forget about................. THANKS BILL!!!

Je
Review №83

Have always received reliable and effective service here.

Gr
Review №84

Best auto shop I have ever been to. Great owner and staff.

Ef
Review №85

Bill and his team are honest, explain whats wrong, and wont tell you to spend your money unless something is actually wrong.

Wi
Review №86

Very happy with Bill and the staff at Morton Grove Auto, they are very professional, knowledgeable and best of all no high pressure tactics.They recommend what repairs they feel should be done and leave the decisions to you.

Mi
Review №87

Forget going to the dealer.... take your vehicle to Morton Grove Auto. They have the tools and know-how to fix your vehicle right the first time. Its also lot cheaper!

Jo
Review №88

Beyond excellent!!! There are not enough superlatives to describe the way Bill treats his customers and the cars they bring in. I wish every business I patronize had Bill running it!!! I will NEVER, EVER go anywhere else. And, Ive sent many, many customers to Bill, and we all say the same thing!

Ma
Review №89

Honest service, they don’t try to cheat you into spending more money or anything like that. I’m making this my primary mechanic.

Sh
Review №90

Honest fair and great service! I recommend them to everyone I know.

Ja
Review №91

Service was performed according to my expectations within the reasonable time frame. Im happy with it.

Sh
Review №92

I reliable and effective service at this shop.

Be
Review №93

Very satisfied with Morton Grove Auto and Truck. Bill and his staff provide an excellent service.

Vi
Review №94

All I can say Im having a total of $2,700.00 of wrk from belts to motor mounts rotter high performance brakes something with the ailment some broken parts, its guarantee and a better price then any one else in the area including skokie and Chicago, you should ask for Bill

Ja
Review №95

Excellent service, very professional and courteous personnel. All repairs completed on time.

Pa
Review №96

I absolutely love Bill. Ive been servicing my cars with him for 15 years, and my parents have used him for over 20. He stands by his work and moreover is honest.

NO
Review №97

Thank you Biel.

Ac
Review №98

The most honest mechanics in the area

Ju
Review №99

Get car repairs here for many years. Ask for Bill!!

Gw
Review №100

Very informative and helpful service!

Information
6 Photos
100 Comments
5 Rating
  • Address:9440 Waukegan Rd, Morton Grove, IL 60053, United States
  • Site:http://mortongroveauto.com/
  • Phone:+1 847-966-8045
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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