Au
Audi Morton Grove
7000 Golf Rd, Morton Grove, IL 60053, United States
Comments
Lu
Review №1

We went to dealership couple of times, Daniel was absolutely amazing, we kept in touch with him and he did everything to help us out find a good car. At the end we couldn’t figure out numbers but service was on point. I would recommend Daniel to everyone who is looking for some help finding a nice car.Thank you!

Da
Review №2

Everyone was great from the moment I walked in, my salesman was Daniel raba he listened to my situation and showed me some cars, clear communication made sure I understood everything. Daniel made it quick and painless,no pressure and didnt feel rushed and I went home in my audi. Great experience, definitely recommend see you in 2 yrs Daniel

lu
Review №3

I just got a new Toyota Corolla 2017 for a great price, very satisfied with customer service. Carlos was extremely welcoming, and Babylon was very easy to work with in negotiating for the car. Painless experience overall, highly recommend!

Sa
Review №4

I recently was looking for a car for a few months and found a car that I loved at this dealership. Carlos was the associate that helped me out. He was really patient with all the questions I had and what I loved the most is that at no moment did I feel like he was pressuring me into making a purchase. As a woman it can sometimes be intimidating to go to a car dealership. With the help of him and Omar I was able to drive out of there with my perfect car. I would definitely recommend asking for Carlos if you come to this dealership and would like a great experience with no pressure, he is there to help you not force you into purchasing a car.

Gr
Review №5

Had a great experience purchasing a vehicle at this dealership. Alex in sales was great to work with and helped make the purchase a quick and easy process and I highly recommend Audi Morton Grove.

An
Review №6

Purchased my A5 the same day I scheduled the appointment thanks to Bilos who was incredible with throwing down facts about the car and showing me all of its features. The rapport he created with me and my husband was incredible. The car itself is magnificent. It’s my dream come true. I’m thankful & loyal customer for life!

Da
Review №7

Great experience! Alex made things super simple and Tom in finance was awesome! They even put four new tires and brakes on my new (to me) A4! Great work guys.

Ka
Review №8

Gerry Meehan our Sales Rep was extremely professional and went out of his way to make sure we were happy. We are located in NY and they are 750 miles away but he made the process as painless as possible. I would highly recommend working with Gerry

Da
Review №9

I just recently purchased my Toyota Corolla in the summer. Carlos was a great salesman and helped throughout the entire process. Not once did I feel pressured to make a decision, and he was really accommodating as well. The dealership was also very clean and everyone there was as well. I definitely recommend them!!!

Sa
Review №10

Gerry assisted us in finding a great car, matched our credit unions financing in order to get us out the door in one day, and even helped find us an owners manual after we realized that it had inadvertently been removed from the glove box. Personable and polite salesperson and a no-pressure sales team.

Se
Review №11

Would highly recommend!Rony Benyamin very professional Sales Advisor look for him if youre planning to buy an Audi .Overall experience buying a vehicle here 5/5.Good prices, selection, options you can get for a really good price.Tomas Finance 5/5 super professional, knowledgeable.

Am
Review №12

Great experience after months of trying to find a vehicle that would work for my kids. Dealership was quick, responsive and made the experience enjoyable. They actually listened to our needs and helped put us in a vehicle that my kids and I are excited to own.

Na
Review №13

Dan H. was the best! He took the time to make sure we understood all the new features. Everybody was extremely knowledgeable and professional, I will definitely come back when looking for another vehicle.

Iv
Review №14

Dan H. Is the best. I went to test drive Q7 and I wasn’t impressed so Dan showed me Q8 and I left with it. Audi Morton Grove Best experience I had dealing with car dealerships they earned my business

Ar
Review №15

These guys are so tricky…Wanted to trade in my car and buy a new one. My car is $24,000-26,000 on the market right now. They offered me $17,000!! So i sold my car to another Audi Dealership for $23,000 and bought there a new Audi.One more thing. Audi Morton Grove sells you paint protection for $1800! You can’t avoid this. Similar “paint protection” costs around $700 in other Audi dealerships.Aggressive politics, isn’t?

Om
Review №16

This was a smooth and pretty painless experience for me today when I came in to look at their 2019 Audi A7. The customer service was the best I have had so far since I have been buying cars and the everything seem to just flow. I would definitely recommend coming here to get an car if you are in the market.

N
Review №17

This was our first time at this Audi dealer and I must say it was a pleasant visit. Our salesman Antonio was very professional, nice and personable! We came from 3 hours away to purchase our car and they had everything ready to go when we got here! Jasmine the sales manager was very friendly, she made us feel welcomed and we love great customer service! We will definitely refer others to this dealership! Thank you for providing us with such excellent service!

Ma
Review №18

I highly recommend anyone looking for a new Audi to ask for Carlos Echevarria, at Audi Morton Grove. Carlos was was very thorough and knowledgeable. The entire experience at Audi Morton Grove was a positive one. I would definitely recommend buying here.

he
Review №19

I just purchased a used Audi A5 at Audi Morton Grove. Alex was knowledgeable, fun and a fantastic sales specialist to work with. He went above and beyond keeping me informed on the availability of the vehicle I wanted after initially discovering I had some title issues I needed to clear up before I could sell my old car. Alex even drove my old car back to Chicago (in rush hour) to save me a return trip of picking up a car!!! Also, the Assistant manager Jasmin and Thomas the finance manager were great - transparent, honest and took the time to review every finance and extended warranty option that best suited my needs. Couldnt be more pleased with my experience - highly recommend buying from Audi Morton Grove and ask to work with Alex!

Ro
Review №20

I just purchased a 911 Carrera 4S from Dan H and I highly recommend! The sales process was fast and straight forward. Sales, management, and finance were all great.

Ya
Review №21

I just leased a 2022 Q5 at this AMAZING facility! With the BEST staffs, they are Antonio, Babelon, Bilos, Jasmine, and GENE ( the financial manager! ) After having a really frustrating experience at Patrick BMW, I must say these guys are straight from heaven and made my car shopping experience way less stressful! Loving my new Q5 and I am a lifetime Audi fan now!

ro
Review №22

Had one of the Best experience ever buying!Just purchased a Q3 at McGrath Audi in Morten Grove where Jasmin and Carlos were the BEST!They made, what is usually a stressful experience, a really Nice one! The team of Jasmn, Carlos, Steve and Tommy are the best! I Highly recommend them

An
Review №23

I bought my audi SQ5 with Antonio, he made it a pleasant experience! He was so nice and honest. He was very attentive and made sure my boyfriend and I were taken care of. Purchasing a vehicle can take some time and he made sure we were taken care of. Much appreciated. I went to a few dealerships looking for my dream car and I can say Antonio was the best sales rep.

Ro
Review №24

I had a terrific experience buying our new Audi. Carlos and the rest of the staff were great and the entire experience went smoothly and stress free. Definitely will recommend them to our friends and do business with them in the future.

Pl
Review №25

We had an excellent buying/trade-in experience here, from the moment we walked in the door and were greeted by our future sales team of Jasmin, Lynetta, and Steve. We were treated with courtesy and respect and ultimately got a great deal on a new Audi Q5. The experience continued to the next day and beyond when Lynetta checked in on us and arranged for a telephone-orientation for our vehicle with another member of the team, Chris Lopez. We drove 3 hours to do business with this dealership and it was worth every mile. We recommend this place without reservation. - Dan from Platter Talk

Ly
Review №26

Friendly and welcoming staff. I recommend asking for Bilos to help take care of you he was super helpful and informative.

Th
Review №27

One of the best dealerships around. The salesman Alex was very professional and knowledgeable. Jasmin the assistant sales manager was so easy to work with and extremely helpful. She went above and beyond to get me the car and pricing I wanted. And the manager Steven also made a point to make sure that I was happy with everything. I never had so much fun buying a car. I would go back and refer all my friends and family! Anna C.

Sh
Review №28

I dealt with Daniel. He was great. Purchased a 2019 mustang GT on a trade in for my 2014 V6 mustang. I’ve now had the vehicle for about 3 months and have had no issues whatsoever. Even though the car was cleaned the day before I picked it up, they detailed it again before I left. They were able to hold the vehicle for me because I am out of state. I got a good deal and excellent service from Daniel, I highly recommend his services and Audi Morton Grove.

Mi
Review №29

I recently purchased a car at Morton Grove Audi. I have been to a lot of car dealerships and I must say this was one of the best I have been to. Our salesman, Cesar, was extremely professional and patient when it came to working out the best deal. The overall experience at this dealership was very pleasant. In the future, I will definitely consider coming here again. Highly recommend.

Co
Review №30

I enjoyed the experience working with Audi Brand Specialist Valon Rexhepl. He was very informative about the features of difference Audi models and was very personable. Definitely convinced me that an Audi was the right choice for my needs. Thank you!!!

Ig
Review №31

To start off, Excellent staff! We were upside on one of our cars and the staff worked with us to get us into a new car when other dealerships said that nothing can be done. Our salesman, Daniel, is extremely professional, knowledgeable and helpful. Jasmine, our sales manager, helped us out and worked with us relentlessly to get us into an amazing car with an amazing deal! Tom, our finance person also worked to get us great financing! In general, everyone was extremely friendly from the minute you walk in. Highly highly recommended dealership!

Nh
Review №32

Cesar and Jasmine at Audi Morton Grove were amazing! They were both very understanding throughout my car buying experience/process. I highly recommend seeking them out if youre there.

Di
Review №33

Just bought a car, and the service was fantastic! Bilos, as well as the entire team, provided outstanding service and assistance throughout this trip! Bilos answered all of our queries patiently and graciously. The location is also really nice, and everyone was extremely professional; I would definitely recommend this to anyone seeking to buy an Audi!

Eu
Review №34

Highly recommend. Zach Ono and the rest of the team were terrific to work with and provided great service from start to finish. They will be my first call next time Im in the market for a car.

Ma
Review №35

I just recently bought a 2020 Audi SQ8 from here and it was a great experience. I worked with Gerry (salesmen) and Steve (manager). They couldnt have given me better service. They accomadated my needs with the initial payment and made things really easy for me. Gerry, is very knowledgable on the different vehicles they have and went through everything on the car and took his time. Rather than most car salesmen that just say okay cool lets get in the car and see how it feels and oh yeah you have AWD, lol. He really took his time to go through the features and was very transparent through out the whole process.I would reccommend them (Gerry and Steve) 10 times out of 10.

Ma
Review №36

Ive bought a few cars in the past, but this was by far the best experience Ive ever had. From the moment I walked in,to the follow ups. The staff was amazing super friendly and welcoming from A-Z. Alex my salesman helped narrow down what worked best for me, i came in on a completley different car and left even more happier than I ever thought Id be. With the help from the Sales manager Jasmin, working with me to fit my wants and needs to my budget, to rehmon who helped with my finance options and Shout out to Steve my guy for the advise on terms.Highly reccomend them to Famil friends and you reading this!

Mi
Review №37

Yesterday Alex picked us up at Ohare so we could finalize the purchase of our Q3. He was prompt, courteous and super professional. He made our late night sale fun! We own 3 Audis and when we are ready for the next one we will call Alex first! The best!

He
Review №38

I had a great experience purchasing a used Audi A4 here. Alex was a very knowledgeable & fun sales/brand specialist to work with. He made sure to update us during the whole process of buying the car, despite the very busy day he was having. Also, Thomas the finance manager was awesome - he was very transparent and took the time to review every finance option with me.I will be purchasing all of my future Audi’s from this dealer!

Wi
Review №39

Shout out to Daniel & Jasmin for helping me get the right price for the car I wanted! Great service!

ro
Review №40

I have heard many mixed reviews about this dealership but still proceeded to make an appointment to look at a car. My salesman Cesar was excellent and very knowledgable. He made me have a very pleasant experience up until I spoke to the manager Jasmine. She was/is very rude and pushy, which left a bad taste in my mouth. Due to poor management I am no longer purchasing from this dealership and instead at the Audi Exchange. If you get the chance please go there to buy instead.

Bo
Review №41

Be aware! When you are looking to buy car from here, get car loan ready for better interest rate. My fiancé bought a car from here. Sales associates/staffs were nice and pleasant to work with. When it came to working with finance manager, it was nothing but a disaster. We walked into the dealer with pre-approved loan from Capital One with interest rate of 2.65% for this specific model but we ended up buying other model which Capital One couldn’t pull up the interest rate with the vin number. When we told the finance manager about it, he said not to worry about it and he would find best rate possible checking several banks. When he was done checking, he said the rate was 4.78% and that’s best possible rate without any explanations such as how many banks were checked and their rates and why it was so higher than what we have pulled up with similar car (same year/model/mileage), which was total different experience of mine at Mercedes dealer. He was just rushing though to get my fiancé to sign the contract. When I tried to look into other banks before signing, he seemed/sounded very offended he was telling me how that was not necessary because he found us the best rate and it will just lower the credit score. His “I know it all” attitude without reasonable explanations was just ridiculous and condescending. One week from the purchase date, my fiancé decided to check Capital One again since dealer already has done so many hard pull lowering his credit score anyways with unsatisfying rate. Capital One’s interest rate was 2.59% and we are in process of refinancing. Don’t trust their best rate, do your part to compare loan interest before going that dealer to even look for cars.

L
Review №42

Excellent experience getting my Q5. Pleasure to work with Babelon. Thank you!!

Do
Review №43

I bought my first Audi at Morton on New Years Eve!! Well bought my wife her first Audi.. LOL. We had a great experience with the Sales team at Morton, Tim was amazing Sales representative, we were also looking at Volvo and if it wasnt for Tim we would have probably not had a second look at Audi, but we did and ended up closing the deal on a new Q7 Prestige! Rehmon was great as well they help us with Roof Racks on the new Audi since we were driving back home to Florida (as we were visiting for the holidays). The staff was all professional and courteous, Tomas in Finance made us feel very welcome. We were the last customers on New Years Eve 2 hours before the New Year (Sorry guys for keeping you there so long). We really appreciate your dedication working with us up until the last minute. I love and car and most importantly my wife is totally in love with the Q7. I totally recommend this dealership and when my Mercedez lease is up and Im back at my brothers, I will be in for an RS!!!

Ma
Review №44

Chris was a fantastic salesperson! He was professional and attentive from the very beginning and throughout the entire process. He was very patient and helped me to find the perfect car. He even went above and beyond and personally delivered the vehicle to my home. I would definitely use this dealership and Chris again for future purchases.

Sa
Review №45

The experience at this dealership was phenomenal! Everyone was professional and courteous! Our salesman Dan was very knowledgeable and accommodating. The manager Rehmon went above and beyond to get us the deal we desired and we left with the car we came in asking for with a better deal than we thought. Highly recommend for anyone looking for a dealership to go to. 5/5 every time and will never hesitate to bring my business back to them.

Mo
Review №46

Simply, they are not professional! Don’t waste your time and do the same mistake I did. Find another transparent dealer!

su
Review №47

Aleks is a good sales/brand specialist person and was very helpful in my purchase of A5. He was very courteous and knowledgeable of the product. He even dropped my old car to my home the next day. Thomas in Finance did a great job with the paperwork. The entire process of car buying was simple, quick and efficient. I will certainly buy from this dealership again in future.

Vi
Review №48

Bought my wifes car from the used inventory. Even though we werent buying a new Audi, we were treated like we were. Friendly staff, super clean showroom and great experience.

sh
Review №49

I bought my Audi q8 from another dealer and came to trade it since I had hard core buyers remorse young guy not feeling this heavy suv, so I traded it in and honestly these guys are awesome my sales rep Bilos helped me out tremendously find the right car for me and is so educated in audis he made sure I knew everything about the car before I made my decision him and one of the store managers really worked for me I was financing 75k they dropped it down to 65k !!!!so I could get the same monthly payments on my Audi A7 !! Probably knocked off close to 20k !!!!thanks Audi of Morton grove I came from an hour away and I am glad I did always ask for Bilos and Steve !

Ed
Review №50

Took my Audi S7 in for service. I met with service advisor Arameh Sosani, Which was great help from start to finish. He was very thorough on what was being done to my car and what was the best way about fixing the repairs. He constantly kept me updated which i appreciated.I had an extended warranty that i had yet to use and didnt know how difficult it would be to work with them. Turns out they were giving some push back on the payment for repairs, But Arameh did more than he had to get the work approved which saved me from paying out pocket. I will be taking my car back there for repairs just because of how smooth and easy Arameh made my last experience. If you take you car in for repairs make sure to ask for him specifically.

Ai
Review №51

CHRIS LOPEZ is the guy you want in your corner! From the moment we walked in, he greeted us, was quick and prompt. Chris was Helpful and answered all my questions. Super nice and not overbearing. When it came down to the deal he worked hard for me and helped me make a deal within the hour. The sales manager Omar Ramierez was really nice too! Thanks Chris and Audi for all your help on my very first car purchase! :)

Br
Review №52

Audi Morton Grove is my go-to for service on my A6. The men and women are the best in the business and in particular Randy Scarbro. I recently needed a tire replaced, in addition to an alignment and standard service. There were no surprises, Randy took the time to explain what was going to take place and proactively provided me updates. Top notch customer service, attention to detail and great experience. Highly recommend Audi of Morton Grove.

Vi
Review №53

My husband and I looked at several SUV’s before making the decision to purchase the Q7 and we couldn’t be happier. Alex was amazing, extremely knowledgeable, enthusiastic and fun to work with. He made the entire process straight forward and smooth. Any question we had for him, he had an answer and provided excellent follow-up after our purchase. Great communication and customer service. Best decision we made was to purchase this car with Alex. Thank you!

Vl
Review №54

Despite a few bad review on other departments, service department is top notch, best experience with a dealer I’ve ever had. Randy Scarbro is the guy I’ll ask for when I come back

je
Review №55

Zach and Babelon were excellent to deal with. Great experience.

Ju
Review №56

Great dealership! Just walked out with my third car. Go find Jasmin Banks - sales manager. She’s fair, and will do what’s needed to meet at a reasonable price point.

Ji
Review №57

We had a great experience at Audi Morton Grove. Antonio was knowledgeable and a huge help getting us the car we wanted.

Si
Review №58

Great services with great people, thanks to Alec L. and Jasmin B. for helping me on the process to buy a car, they are a great team 100% recomended.

Lu
Review №59

Randy, as always, took an excellent care of my daughter’s car and made sure it was in a very good condition for her drive across the country. We are very grateful to him for that and all the great work he does.

Mi
Review №60

I purchased a 2021 Q3 from Morton Grove Audi, my salesman was Astrit Ajeti, great kid he did an awesome job, very helpful, polite, respectful answered all our questions. If you are in the market for a new Audi you should go and see him .

To
Review №61

My wife & I purchased a new Q7 and we could not be happier with the vehicle. We looked at every brand in that category and settled in on the Q7 (Best decision we have made) Paul was our salesman and he did an outstanding job throughout the whole process. We even went back a couple of weeks later so that my wife could get educated on how to operate all of the toys. I highly recommend seeing Paul and that beautiful showroom.

Do
Review №62

I had a great experience the salesman was excellent advice this is the best place to come get it Audi Cesar and Babelon was great salesman advise everyone to see those two guys if you want an Audi

Ma
Review №63

The dealership was great, menaent was very friendly, and they explain you everything what you looking for. BUT... They, like everyone, advertise their offers, but when you come to them, make sure that there is nothing like that... Typical adverts to lure you to come, and and in fact prices are up to two or three times higher. BUT also they have really nice employees, specifically SCOTT. Thank you

bo
Review №64

It was such a great experience, we left with 2 Audi vehicles. A 2021 Q5 and a 2018 A5!! Thanks to Jose,Dan,Omar Jasmine and Tomas for First Class service. Professionals all the way!!

Hu
Review №65

Babelon is the person to go to! He’s just great and was able to make the deal happen, and I walked out happily with the car that I was looking for. Would highly recommend him. Jasmin was great too with being very reasonable and trying to help out with the deal. I would also credit Zach for being knowledgeable about the car and answering all the questions I had. Lastly, Gene from finance was also very helpful in getting me a good warranty for the car.The paperwork process does takes a bit longer here imo but still it was a good overall experience for me at this dealership. I would definitely be coming back to them for my next Audi!

Li
Review №66

I had a great experience with everyone I came into contact with at Audi Morton Grove. I was coming from out of town, and they were just great to deal with. Aleks was terrific to work with- super helpful and knowledgable. If I had a question he didnt know the answer to, he took the time to find out. Very professional, straightforward, and engaged. Top notch! Steve M (Sales mgr) and Gene K (Finance mgr) were great as well, providing solutions before, during, and after my visit. A really well-run Audi dealership. Highly recommended!!

sy
Review №67

CHRIS LOPEZ!! 5 stars goes to Chris and him ONLY, seriously. This is your guy, hands down. He helped me so much with my first car purchase and while doing so was super nice and polite. Chris made sure I was happy, comfortable, offered his help but was not overbearing like your typical sales guy.

Cr
Review №68

Great people. Beware if you are a cash buyer...they prefer financed deals. If buying used, clarify that you get two fobs/keys before your deal starts. Am now waiting on pricing for the second fob. Short sighted.

Sp
Review №69

Awesome shopping experience I worked with Chris Lopez and would most defiantly recommend working with him if you are interested in a new car awesome guy. Even included a gift for me !! Hit him up

Mi
Review №70

I have bought a beautiful A6 Premium Plus from this dealership a week ago for my birthday, and I couldnt be more happier with the purchase. This is the second car that I have purchased from them and my overall experience is very satisfactory.The customer service that they provide is far superior than any other dealerships that you have probably worked with in the past. From the introduction with their team, onto the showcase and testing the vehicle, and later to finalizing the purchase process, everything went in as painless as it could be.If any other reviewer might state that the vehicles are a little more expensive than other dealerships, you have to be aware and consider the amount of packages and benefits that this dealership will offer you. For example, other dealers will charge you extra for maintenance that has to be done to the vehicle, from brakes and tires, to oil changes and inspections. Well, Audi of Morton Grove is covering for that including a car wash every time that you stop by their dealership.From my past experience with other dealers at this sales capacity, this is the only dealership that will never sell or enclose information about a vehicle that possibly suffered severe damage or might have hidden malfunction issues. Their main goal is to make sure that the client is fully satisfied with the purchase, and to ensure safety of the vehicle that was purchased as well.This review is solely based on my overall customer service experience, and I want to thank again Paul, Chris, and Thomas for making it possible.

Ma
Review №71

We had great experience with Hannah! She is super knowledgeable! She helped us find a perfect car. Ramon from finances is pretty great too, he got us a good deal.

Al
Review №72

I had a really great experience at the Audi dealership today. I bought my first car here today and they made the process really straight forward and were very helpful. They were very accommodating financially and had great service. Will definitely be coming back years in the future and will be directing friends and family here.

Da
Review №73

Last night I had the absolute worst experience with the finance team at Audi Morton Grove! I would NEVER purchase another vehicle from them and I will not refer that company to friends and family! I came there with my own preapproved financing and they continued to push their financing on me. I demanded that they use my financing company several times and made it very clear that I was not interested in using their preferred financing. I signed a document so they could present my information to the financing company of my choice (which was the company that I preapproved with) and they used that application to run my credit across several credit platforms. TOTALLY UNTRUSTWORTHY!! I am livid. NEVER AGAIN. This was not a great experience and I do not recommend!!!

Ma
Review №74

Had my Audi Q8 serviced on Monday and I wanted to say that Randy Scarbro was very professional and helpful in every way. He answered every question I had and solved the issues I had with a part that needed to be ordered. Randy went above and beyond in providing great customer service.

Ro
Review №75

I’ve been using McGrath AUDI for over 20 years and the service has always been exceptional. Any requests or issues that may have arose have always been resolved to MY complete satisfaction from sales through service.

Em
Review №76

Terrible experience. The finance manager lied about the total price of the car per month as if i didnt know basic math? I called her out on it and she said it was a mistake because she included the $1,500 protection package that I clearly said I did not want. Suddenly the price of the car per month dropped a whole $60 which makes no sense.. how can $1,500 decrease the price of an entire car payment by $60?I negotiated on the price of the car as you would at any dealership because I noticed some damage on it, and the lady acted SUPER shady and got really aggressive. I was trying to keep my cool and be nice, ask questions, etc but she wouldn’t budge. She cared more about the few hundred bucks more than the thousands of dollars I was about to give them for the car. at the end of the day, there are other cars. I wonder if it was because I was buying a used car instead of a brand new? I wonder what the respect levels are between someone buying a brand new expensive car and a recent grad buying a used one.

Ch
Review №77

Great experience dealing with Mo and the rest of the team, business manager etc at Audi Morton Grove. Personable, professional, not pushy. Highly recommend.

Pr
Review №78

I have been to many dealer during the microchip shortage time and McGrath Audi at Morton Grove treated me with respect and decency. They gave me a fair deal and Astrit was really good at his job. He explained me all the techniques in the car which no other person from other dealership did. He explained me even the pros for buying a car from McGrath with respect to maintenance on a yearly basis which other dealers dont do. He worked great with his sales manager Babelon and it was clear that they want to complete the deal in a respectful satisfied manner. We bought the car (Audi Q7) and would recommend approaching Astrit for satisfaction in your car purchase.

Ap
Review №79

A relative of mine went their to buy a car. Bought the car their didn’t owe anything. He asked before buying used car if car was ever in an accident?They said no and showed a carfax report. It was clean no accidents reported. So my relative being older and trusted this dealership and salesman. Im sure they took advantage of this sale because i wasnt there and help negotiate or talk.When it came home i checked it out i was so mad. I know body work and am a mechanic so i see alot of cars and know about them, so when it came home there was no car wash they didnt even bother to wash! Is this how you treat a customer that just bought a car from this dealership!?!?!Also the rear bumper and trunk was hit, owner didnt report it. Thats why carfax said clean. Rear bumper didnt even have a clear coat!! It didnt even have a clear coat!! & trunk is misaligned. After hand washing the car for my uncle since the dealer didnt the sensor from the rear bumper it just fell off. I didnt even touch it that hard and just fell off!VERY VERY SHADY!!! SUCH A SHAME their acting like they didnt know this!!!! I know you guys detail your cars and should have seen this is a problem before there was still polish in between the sensors. Funny how the sensor fell from the same area the car was hit before.

Ta
Review №80

I had an amazing experience working with Audi Morton Grove team especially Astrit and Babelon. They both help explaining the features and answered all the questions. The paperwork was absolute breeze and took about 2 hours.I would 100% recommend everyone to choose Audi morton grove as you preferred Audi dealer!!

Tc
Review №81

Do not trust the Sales Manager Jasmine, She is a liar and a thief. Rip me off by giving me $1 for my trade in after she ok $1500. I would give them a zero if I could

An
Review №82

Shout out to Bilos Nano and Babelon Nano for being the best employees at Audi Morton Grove! I was majorly impressed with the type of customer service we received when buying out first Audi and how knowledgeable they both were. They were patient with us when we had a million and one questions about the car and financing options. Bilos and Babelon were friendly, not pushy( as most car sales associates are) and made us feel confident with our decision to get an Audi. As great as the car is, their customer service definitely made a huge impact in making our decision to choose Audi. If you are looking into buying an Audi, go find Bilos and Babelon at Audi Morton Grove. 10/10 - would recommend.

Ya
Review №83

My friend and I had a great experience at Audi Morton Grove. We might be hired to work for them at some point haha 🙂😉.The team at Audi Morton Grove delivered and excellent customer service. They were honest, and patient with us. Babelon, went above and beyond to make the deal happen for us! Had an answer to every question I had asked, even days after the purchase! Jasmine was the reason we kept coming to the dealership and wanting to drive off with the cars we wanted. Tommy from finance, made the transaction and paperwork smooth and easy process! Zach, fantastic man! He was knowledgeable about the car and most importantly he was FUNNY.The entire team we worked with had a wonderful sense of humor! Cant find that anywhere else from my experience.I will be driving away with the vehicle to another state, but I will definitely comeback and do business with these guys again!#TheBest.

Ke
Review №84

Excellent service! The person helping me Chris Lopez was amazing and was super helpful helping me pick and choose my Audi. I had gone to 3 different dealerships including CarMax looking for the right Audi. The people at the other dealerships had poor service and the people helping me felt like they didn’t want to help. I am more than content that I was able to come here and especially with the help of Mr. Lopez. He made the experience super pleasant and easy. He was super nice and helpful all the way throughout the process. He went above and beyond and will for sure recommend him and this place.

Pr
Review №85

I was in the market for a Q3. My coworker referred me to Audi Morton Grove and recommended Tim whom she described as a good salesman. Unfortunately Tim wasn’t available on the day I went to the dealership but he did arrange for a colleague to assist me. I had the chance to work with Zach (salesman) and Tomas (finance). Zach did a good job as a new salesman and was very responsive to my questions and Tomas was very knowledgeable/resourceful. They all were professional and courtesy and made my car buying experience a breeze.

An
Review №86

Recently purchased a used S6 from another place (rhymes with farm hacks). Great vehicle but I really wanted to do a purchase inspection. Took it in to pay for the inspection. Turns out it was still under warranty! They did a search history and found all the records even though the car had 2 owners in 2 different states. They did the servicing and inspection for free. Service was great, and I wouldn’t go anywhere else. I’ve had audis before, and I have no idea why I stopped driving them. Won’t happen again.

En
Review №87

I would give it 5 starts through out all the process until I got to the Finance guy, the experience with him was bad, they really need to update their finance staff, it’s not fair that your sales people work so hard to provide a good experience and it’s all damage at the end by one person. Chris Lopez (our sales guy) was excellent, worked so hard to show us options and accommodate us with anything. He deserves 10 starts. He was so great and patience, no rush, no push to buy and so polite. He is bilingual and did a great job explaining to my mother about the car. He helped us through the entire process and negotiation. We spent more time waiting for the financial paperwork than the whole car negotiation. I’ll ask for Chris anytime, but stay away from Gene Kanevsky who is the finance manager and be careful with the additional packages (unless you really want those) they want to add it to the contract and then he gets upset if you don’t add anything. Other than that everyone was nice and welcoming!

Ch
Review №88

Would highly recommend Mohamed to anyone that is looking for a car to give him a call. Awesome facility and great customer service. A+++ and will be back when its time to upgrade!!!

Am
Review №89

I purchased my first car 2 weeks ago and could not have had a better experience - thanks to Dan H! If you are in the market for an Audi, visit the Morton Grove dealership and ask for Dan. He is so personable, patient and knowledgeable!

Pe
Review №90

Just purchased a 2019 Q5 and couldn’t be happier. Alex was amazing extremely knowledgeable and walked us through a multitude of vehicle options! The staff is friendly and professional and in totality it was an optimal car purchasing experience!

Kr
Review №91

The service was amazing. They explained everything so thoroughly and were so nice. Steve from Morton Grove was so nice and gave us a great deal. This is the best Audi dealership we have been to so far.-Nirav Patel

Wi
Review №92

Jaylene provided excellent customer service for my repair!

Em
Review №93

Peter and Jasmin were the best. They stayed over two hours past closing on a Saturday to help me find the right car and price point to fit my wants and needs. Very patient, never pushy, completely understanding with my multiple requests to narrow it all down. They made me feel confident in my decision by providing all of the available options. Peter even washed it before I left because all of the service guys had gone home. Id definitely recommend them when buying an Audi!

Ve
Review №94

Jasmin & Astrit were a pleasure to work with!

T.
Review №95

Paul was amazing. He is the typical pushy car salesman I’ve experienced elsewhere. He was very knowledgeable about Audis, took the time to go over the car features and also showed me around the service area to understand what sets this dealership apart from others. Based on his performance I would give a 5; however, all the negotiations was done with a manager. She had no respect for your time. I kept saying best offer and I don’t need to car as they would not budge. They wanted a premium for their car and wouldn’t even give me market rate for mine. Typical car sales experience I know, but her attitude and talking down left a bad taste. If I had to rate based on her, I would give a 1 star. To be honest, the dealership could save a ton of money by cutting out the middleman (manager). It’s like she didn’t have any car sales experience. Learn to respect people’s time as there is no reason I should have been there for 5 hours.

Ta
Review №96

I had a great experience purchasing my first Audi at Audi Morton Grove. Chris and Omar were great showing me everything about the car and were straight forward and transparent when it came time to talk numbers. I couldnt be happier with my car and the experience. Great car and great dealership.

Mi
Review №97

Just leased an SQ5 from Audi Morton Grove. My salesman Mohamed was very gracious, extremely respectful and super knowledgeable about the vehicle. The dealership from the greeter at the front door to the general manager, to the finance manager, made the car buying experience very pleasant. Go to Audi Morton Grove for your Audi needs they will take good care of you and give you a great deal.

Gr
Review №98

I just get my Q7 from Audi Morton Grove.That is second car Im getting from this dealership. Im really happy with their service, they got amazing staff working there and good pricing. I highly recommend them. If you want the best service go to Peter young guy but with the passion for his work.

Ri
Review №99

Highly recommend this dealership for a smooth buying/leasing process! We checked out a handful of different dealerships and none compare to the service received by Babelon and Jasmine! Babelon answered all my questions, was extremely knowledgeable about the cars, and made the process as efficient as possible. When it came down to signing, Babelon ensured we got the best deal and had his friendly manager, Jasmine, assist with the negotiations. Of course this took time but after a few hours we walked out extremely happy and glad we are doing business with Audi Morton Grove!

F.
Review №100

These people are crooks! Theyll tell u anything to get you there and lie and deceive to get u to purchase. They took total advantage if me, a Disabled Marine Corps Veteran after I gave them 10,000 dollars for a deal that was a total lie. Ive reported them to BBB and will contact Attorney General as well. The finance department guy Thomas is a slick talker. Buyer beware!

Information
100 Comments
4.1 Rating
  • Address:7000 Golf Rd, Morton Grove, IL 60053, United States
  • Site:https://audimortongrove.com/?utm_source=GoogleMyBusiness&utm_medium=Organic&utm_campaign=GMB
  • Phone:+1 847-998-8000
Categories
  • Auto repair shop
  • Audi dealer
  • Car dealer
  • Car detailing service
  • Mechanic
  • Used car dealer
Working hours
  • Monday:7AM–8PM
  • Tuesday:7AM–8PM
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:7AM–8PM
  • Saturday:7AM–6PM
  • Sunday:Closed
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