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Linear Wireless - Morganton
303 W Fleming Dr, Morganton, NC 28655, United States
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Linear Wireless - Morganton
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Mo
Review №1

Very good service. Good people, they will treat you right, and for them customer is the priority not the money. Thanks AB my amigo.

wi
Review №2

Wow man, this is by far the BEST CUSTOMER SERVICE I HAVE SEEN IN MY LIFE. the guy (forgot his name) was very knowledgeable and showed me the right phone that i was looking for. man i can tell this dude know what hes talking about. i live in Charlotte and some of my friends went and bought phones from him and recommended me. i am so thankful for everything they did for me. i am now a lifetime CUSTOMER OF LINEAR WIRELESS. just AMAZING. LOVE THIS SMALL COMPANY.

Al
Review №3

If I could give zero stars... I would. I have previously taken devices there with no issues, however today was a completely different story. I requested a battery change on my iPhone 7, which was completed; however, when receiving my phone back I noticed that the home button no longer was working. This phone was in perfect working condition previous to the change. I mentioned the problem to the associate, whom retuned my phone to the back. After a few minutes the associate returned to the desk and attempted to tell me that it was a manufacturing issue, my button was not damaged, and that Apple would fix the problem. I called Apple support while in the store, and Apple told me they could give me pricing options but the additional repair would not be covered by them. The associate proceeded to simply place the accessibility button onto the home screen. After getting the impression that the store was not going to take responsibility for the issue, I asked the associate to just replace the old battery before leaving. I refuse to pay for a new battery plus an additional issue that wasn’t there before. Needless to say, I left the store with hours wasted and will no longer be a patron.

os
Review №4

Great place to buy phone. AB is amazing and gave me a very good deal. at&t sent me here saying that AB will help you and he sure did. gave me a great price on iphone and also gave me free tempered glass. I had a pleasant experience. oh yeah the store was clean and organized. good work guys.

KA
Review №5

One of my friend recommended me Linear for getting a phone and a monthly plan. I am very happy with them. The girl who worked there is very helpful. she did not charge me activation FEE also she gave me discount on the accessories. Hands down they HAVE THE BEST CUSTOMER SERVICE AROUND. I recommended my cousin, and he left the store happy and very satisfied. They will treat you right. I have seen some bad reviews and i can suggest them that Linear is a good company and i am sure if you contact with them, they will resolve the issue. thank you Linear for everything. One happy customer Katy.

Si
Review №6

Thank you AB for transferring my contacts and pictures, also thank you for creating a google account for me. I appreciate your help. BEST CUSTOMER SERVICE. Linear have very bright future. God bless you.

da
Review №7

Excellent Customer Service. Fixed my phone in 20 minutes. GREAT PRICE. Better than other places. Had no problem. very smooth transaction. thank you Linear

ro
Review №8

I Love this store. Ab was able to help me with my first smartphone. he created me an email, transferred my contacts from my old broken flip phone. i am new to this technology stuff. but i like my new phone. he was very patient and answered all my stupid questions. He really made me his lifetime customer. i appreciate you.

ke
Review №9

Went in to buy a Galaxy S20 Ultra and they had me in and out in only 30 minutes. super polite and informative

sa
Review №10

I cant believe i was able to get apple watch for just $8 weekly. very smooth process. i have HORRIBLE CREDIT yet they were able to approve me with my bank account on very easy payment. syed was very humble and answered all my questions. he is an honest guy. he just earned my business for the rest of my life. i will be spreading the word. Linear is THE BEST. oh one more thing THE STORE was VERY CLEAN and organized.

S
Review №11

Do NOT take your phone here! We used them several months ago and had great service, but when we went today, they point blank lied about replacing a screen versus simply re-installing one that had popped off. The new screen still had the same tempered glass screen protector with 2 air bubbles (in the same locations) that were there when I took the phone in. When I repeatedly asked if it was replaced or simply re-installed, I was told that they would not keep a phone & not replace the screen & that I needed to speak with the manager. So it appears I paid almost $60 to have the same screen put back on the phone - a screen they previously replaced. Wonder how long this one will stay on!?!

pl
Review №12

Fantastic service with a smile. I am very happy. They will treat you very good. im sure they will be in business forever, customer service is very very awesome.

Ju
Review №13

Awesome service with great prices. Great repair prices. Love this place. We have bought about 20 phones from there and my whole country people going there. Thanks AB for treating us right. 5 stars

sa
Review №14

Linear is the BEST. They are expert in fixing phones. I did business with them at hickory location. Honest and very professional. 5 stars

Ro
Review №15

Paid over $100 to get an iPhone 6 plus screen fixed and then when we got it back the phone wouldnt even turn on and work properly. The screen was completely black and we tried to restart it and nothing work. I believe you should see if it works and if you did it right before you charge a customer.

Ri
Review №16

This cellular store is the best! Located in Morganton, NC. They are very respectful. I dealt with AB and his brother. Both are fair, honest and genuinely care about customer service and growing their business. They have replaced my phone screen with parts IN STOCK. I also purchased a new phone at a great price. They have a great selection of phones and accessories. I will be going back to do business again. I found that they have also opened a new location in Hickory, NC.

Pa
Review №17

Very good people, I activated phone and they didnt charged me extra to make my facebook, email and transfer my photos. Superb customer service. Best in town.

Li
Review №18

Shattered the screen in my I-phone 7 Plus and they fixed it while I had dinner at Mountain Burrito next door! Super fast service and good price! Thank so much!

to
Review №19

AB fixed my iPhone Xs Max in like 10 minutes. Hes freaking good. Linear is the BEST.

ju
Review №20

I saw Linears ad on Facebook claiming you can get phone on NO CREDIT. by paying only $40-$50 upfront. so i thought they were just scamming people. i went there the other day and i have to admit i was WRONG. and they do have this NO CREDIT CHECK FINANCING. they got me approved for the newest iPhone and all i had to pay only $48.07 ( for the phone and 1st month service). Truly Amazing. i thank you Linear for being an Honest. and wish them the VERY BEST. Thank you.

Cr
Review №21

I recommend this store. Prices are very reasonable and has the best customer service. He set me up with a new phone and service at a very affordable price. Id recommend anyone to go here.

Do
Review №22

Absolutely love this store. It had everything I was looking for plus great customer service as well. It will be my one stop shop for all my cell phone needs in the future. I rate them 100% satisfied. Tabitha Wilson

Ad
Review №23

Happy and helpful people always eager to assist in whatever your cell phone woes may be. They helped me find the perfect phone for my 13 years old daughter.

Ay
Review №24

The staff was very accommodating and attentive. They were knowledgeable.

Sa
Review №25

Amazing customer service, very friendly people. Great quality phones and services. I love this store

mi
Review №26

I went to morganton store tpday to get my ipad fixed. AB was fast and very professional. He fixed it in like 45 minutes, i also bought a case from him. he is very good and i LOVE THE NEW LOOK of the store. it smells so good, also very clean. i would always RECOMMEND LINEAR for your CELL PHONE NEEDS. BEST IN TOWN.

El
Review №27

Very nice people with great selection of phones. Better prices than total wireless and high quality phones. Love this place. Thanks

Sc
Review №28

Had my phone “fixed” here for a cracked screen and now it’s in worse condition than it was before. Battery says it needs service now, which they refused to address. Replacement screen is incredibly flimsy and cracked even with a screen protector on. Save your time and money; avoid this place at all costs.

Gu
Review №29

The folks are dishonest and I can not recommend them to anyone! After 13 days and $100 paid the dishonest patron of this establishment gave me my phone back with a broken screen. I shouldve looked at the phone before leaving store but didnt because of tight schedule. I now have a broken screen on my phone and am out the $100 I paid the store. Beware these folks are very dishonest!

Du
Review №30

Absolutely horrible business. The owner lies about devices and will not replace or fix anything even if you bought it there. The hispanic woman that works in there knows absolutely nothing about phones or fixing them, do not let her touch your phone. Take your wireless concerns elsewhere and do not do business with linear wireless. 0 out of 5 stars.

Ra
Review №31

Syed has the best customer service, beautiful smile and handsome as can be !!!

ch
Review №32

This place is great, they fixed my phone in a day and sent me on my way . They are very friendly and great to do business with i would recommend them for all their services. You are definitely getting quality service when you do business with them! I Will be back for sure if i ever need my phone fixed or worked on again. 10 stars out of 10!

Sl
Review №33

Awesome service, best prices ever. Great phones. Thanks guys

Pa
Review №34

Very good store, I like it. Good people

An
Review №35

He is a very helpful person and goes out of his way to help you I could not have asked for anything else. I will always keep my business with him. He is great.

Ry
Review №36

Very easy to set up and great service for a cheap price. You cant beat it. Better prices then anywhere else ive ever been.Amazing customer service.

Lo
Review №37

Im very pleased with the service and gonna tell others about this place. Excellent customer service. Hes so good. AB you rock.

pa
Review №38

I will not go back. They couldn’t fix my phone properly at the Hickory store. They said the only screen that worked was cracked when before my phone was working just fine. I had to travel to Morganton to the sister store. I wouldn’t go back.

Pe
Review №39

This company is great, the owner is the BOMB. Very honest guy and huge selection of phones. Wonderful experience thanks for your help.

Ke
Review №40

Good people, good service, good prices.

Ta
Review №41

Very friendly,and professional. The whole family has gone there for phones and service and have been pleased with the services. Also got my laptop fixed in a day.Great addition to Morganton

Co
Review №42

Very good and quick services. I would recommend this place to everyone who needs your phone fix the same day.

Jo
Review №43

Replaced screen in phone, showed him them the left side didnt work he said to put a different unlock pattern n it will be okay. Take it back due to it not working at all he was very rude disrespectful and I even give me 3 other peoples phones due to we had a trade on my old electronics to fix a tablet. He tossed the tablet down unfixed and said okay there now u can go. I said what about my other electronics thats when he gave me 3 other peoples phones instead of what I had brought and didnt even fix my tablet .....DO NOT USE THIS COMPANY SEEMS FRIENDLY ONLY A FRONT AND A SHOW AND WONT FIX YOUR ELECTRONICS CORRECTLY. VERY UNPROFESSIONAL AND WILL LIE STEAL AND CHEAT HIS WAY OUT. ALSO CALLED BBB AND THE AUTHORITIES TO LET THEM HANDLE THOS LOW LIFE THIEF. REPEAT DO NOT USE THIS COMPANY FOR ANY ELECTRONIC NEEDS, REPAIRS, OR SERVICE.

Mi
Review №44

Highly recommend this store. He is very helpful and makes sure everything works. Do come to him.

As
Review №45

Took my phone to have the screen replaced. Got it back and it wouldnt charge so I took it back and they had it for 2 weeks and never done a single thing to it. Will not be back.

Pe
Review №46

Very nice store, just got galaxy s7 edge for only $150 woaw.

Da
Review №47

Very helpful people, had me set up and in business in only a few minutes

Mi
Review №48

Syed is the greatest. He fixed my broken screen on my phone within an hour and he is so nice and respectful to all of the customers that come in. He knows what hes doing and doesnt pressure you like some sales people do.

Lo
Review №49

Best company and people to deal with, got me a great phone with Verizon service unlimited wow

Te
Review №50

Great service from knowledgeable expert in wireless technology.

Te
Review №51

Great place, great service, good prices

An
Review №52

Quick and Great service. ill be coming here from now on. Cheap prices.

Jo
Review №53

Customer service is really good and prices seem good. Unfortunately my bank account is not good enough for their financing companies. I use the Walmart card as I have some irs issues that prevent me from having a bank account without it being seized. Due to this I used my fiancé’s, we split up so now I’m left without a phone. I have a 6s, paid on for six months which is roughly $600 and they say the payoff is still over $800. $1,400 for an iPhone 6s really?? As far as my card, I have a routing number, account number etc it funcitions in the exact same way and a bank. My paychecks of $800 a week have gone in every week for a year now but somehow this does not qualify me for a $26 a week..........and combine with the fact I’ve been paying for a phone through them already for half a year and I feel like I am mire than qualified to finance a phone. I really really enjoyed doing business here and am very disappointed that the finance companies do not think I am worth their time. Wish they maybe had an in house finance option for people who have been customers and who have proven they can and will pay. Still would recommend them to anyone just wish I could remain a customer is all.

Al
Review №54

Good prices Lots of phones and payment options.

Pe
Review №55

Very good service and good price better than verizon or boost. thanks gracias

Je
Review №56

It was a great and fast and friendly service would highly recommend to anyone

Da
Review №57

Good place for phone service

Jo
Review №58

Good service with excellent customer services, very cheap proces and best monthly plans. Thank you linear wireless

Em
Review №59

Service was good. But prices i still do not see why charge so much.

jo
Review №60

Very nice store. i love it.

Gr
Review №61

Fast fair reasonable great service

Ch
Review №62

Excellent place to do business, and really knows how to do business.

Ro
Review №63

I appreciate the great deals today!!!!! Fast service with humble customer service!!!! I will refer all of my friends to you guys!!!! Again, Thank you!!!!!!

sh
Review №64

Nice phone and very good price

Mi
Review №65

Alright place to pay phone bill

Tr
Review №66

Best place around

Pa
Review №67

Great service

Jo
Review №68

Exelent service

Sa
Review №69

Provides all your cellular needs

Jo
Review №70

Good guys

Ra
Review №71

Guys are top notch.Really know their stuff.A+++++++++++++

Information
50 Photos
71 Comments
4.5 Rating
  • Address:303 W Fleming Dr, Morganton, NC 28655, United States
  • Site:http://mylinearwireless.com/
  • Phone:+1 877-253-4656
Categories
  • Cell phone store
  • Electronics store
Working hours
  • Monday:12–6PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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