user
Bed Bath & Beyond
7971 Eastchase Pkwy, Montgomery, AL 36117, United States
Appearance
Bed Bath & Beyond
Comments
Ca
Review №1

I arrived in store with a long list of items that I needed and the sales people were amazing!! Each interaction I had was genuine! Adrian assisted me and he was very helpful offering any help that I needed! PATRICIA was far and beyond the most helpful!! He was there at my every turn when I had that perplexed look on my face! I want to show my appreciation to all the employees at this location!! And thanks again Patricia!!

Ca
Review №2

This store has a huge selection of housewares, and we love just to walk through and browse. We might browse longer but last time we were in there it was a little humid, like the air conditioning couldnt keep up. Other than that, this is a great store. Most of the time there are only two registers open and we dont see a lot of staff, but we usually get good service anyway.

Ma
Review №3

I had a pickup order. The employees were friendly and professional! The store has high quality selections. Overall I have had pretty good experiences here.

ma
Review №4

My wife and I went to this specific location with our two sons looking for home decor and bedding for our 10 month old and sadly the experience was disappointing not that the store didnt have what we were looking for but how we were stalked by an employee assuming we were going to steal was absolutely hurtful, due to discomfort we didnt purchase there. We couldnt help but think discrimination because we notice none of the other customers were treated the same, it was just hurtful not only for myself but for my boys to witness and I hope Bed Bath & Beyond teach better methods to employees for theft prevention.

Da
Review №5

If I could rate a 0 I would.... I ordered acomforter set and pillows and when my order was delivered I only received my pillows I called the store and was told by the lady I spoke to that my comforter set was behind the counter and I could come pick it up when I wanted too... asked why my whole order was not delivered to my house she told me that it was not her problem and hung up on me.That is the short story. I was treated horribly.

Ju
Review №6

Great customer service. Lots of clearance for people spending less.

Co
Review №7

You can find great bargains here. Friendly staff. Great customer service. Clean store. Great variety. There was a little clutter in the aisles Will definitely be going back again.

h.
Review №8

My usual okay/good rating for these stores. Good selection of coffeemakers. Usually no sales.

Br
Review №9

Great place to shop for curtains

Ev
Review №10

Did not have what I wanted but was able to sub an item for what I needed.

Me
Review №11

Customer service is really good at this location. They are pretty good about opening more registers when they get a line going. Diverse selection of kitchen are available- its the only place in town to by an electric pepper grinder!

Cy
Review №12

They were having a good sale

Ma
Review №13

This company is starting to lose the luster it had

jw
Review №14

Bed Bath & Beyond is quite a unique store. They have some things here that you won’t find anywhere else. The employees at this location are very friendly. Some parts of this location seem a little disorganized, though. Pricing is okay. Pretty good store overall.

El
Review №15

Great, varied selection of stuff & good prices. I usually find something in the kitchen section that I didnt know I needed, but now wonder how I got along without it! Great place to find gifts for hard-to-shop-for friends & family!

Br
Review №16

Went in for a three quart ice bucket and bought place mats, plastic glassware and a four quart ice bucket with a separation for ice and melted water. It included a tong with sharp teeth for grabbing ice. The sales clerk who checked us out was pleasant and professional. She wrapped the glassware individually.

ti
Review №17

Love this store. Want something for your house and cant find it. Its here. Or not sure what you want. Its here. And great prices. This one has great employees. Awesome. Alabaster, al

Ge
Review №18

We were initially disappointed to find only 1 dinner napkin the color we wanted when we needed 12 total. However when the assistant manager asked if he could help us find what we needed, he promptly looked it up online and ordered it to be sent to our home. Good to see that personal customer service is not dead at all brick and mortar stores nowadays. Kudos to BB&B.

An
Review №19

It was not pack. Everyone was masked up

He
Review №20

Love going in the store but I never buy anything. Everything I like or want is overpriced. I think I keep going because I feel one day something I want will be on sale.Also I can never find an employee.

Ed
Review №21

This place was nice and clean. It has some good customer service. I was able to find something that will work great for me. This is a very nice location.

Li
Review №22

They have nice things and great coupons, but the smells are so strong and overwhelming, I cannot enjoy shopping here. I am literally allergic to the store. Last time I went in, I had a severe allergy attack even though I was done shopping in 5 minutes. All I needed was a good hypoallergenic pillow cover and BB&B was the right place to go. I just hate that I cannot go and just browse around.

De
Review №23

This was in Louisiana on a short trip, got some great sales on items there for Christmas.

Wa
Review №24

BBB is the same as it ever was. Great!

La
Review №25

I was not happy. I purchased a Nuwave Air Fryer from here back in December. It stop working in March. I went back and swap it out and got a new one. The second one stop working. So I wanted my money back. But it was a gift for Christmas. And was pay for with three different payments. I was told that I couldnt have my money back and that I had to get a in store credit. Not happy. There was nothing that I wanted in the store accept my money back. I dont think that is the fair thing to do to customers if I had my receipt.

Ru
Review №26

I really like going to this place. They have a lot of different stuff n great ideas for gifts n for your home

Gl
Review №27

Likely to have just what you need at a reasonable price.

Bu
Review №28

While shopping I rounded the corner to check out and not a single cash register was operative. Every available employee was attempting to alleviate the problem but to no avail. Customers left without purchasing anything. I myself left and shopped elsewhere. When I returned about 25 minutes later they were able to check me out with the same items I had gathered up earlier. ALL EMPLOYEES WERE VERY NICE AND COULD NOT HAVE DONE ANYTHING ABOUT THE COMPUTER GLITCH. This is just the times we live in. If the computer goes down business comes to a STOP.

Va
Review №29

They were by far the best when it came to wedding registrys. Their staff was super helpful, knowledgeable, and kind. I love Bed Bath & Beyond! Plus they give you 20% off on an item after you use them for your registry.

Ma
Review №30

Always find something at BB And B .

Ka
Review №31

When I came in the store I was greeted asked what was I looking for. Then I was taken to the area I needed. It was a pleasant experience.

Mi
Review №32

The store is clean and nicely laid out. The employees handle the holiday crowds with amazing skill

Ta
Review №33

Love this place everyone very helpful theyll order what you want and have it mailed to your house

Jo
Review №34

Basic BB&B. Staff isnt stellar, but theyre not terrible.

Sa
Review №35

I have made my last trip into your store because the smell is overwhelming in there. I was only in there 5 or 6 minutes, but I could not breathe through my nose due to the overpowering scents. I actually smelled the scents on the sidewalk before I entered the store. If I had not needed something you carry and didnt have time to go elsewhere, I would never have gone entered. My clothes reeked and I was wheezing when I left. I have complained before to no avail, so I have decided you must not want the business of anyone who is scent-sensitive or asthmatic. Many other stores carry scented candles room fresheners and do so without stinking up the whole store. I dont understand why this store has to smell like an incense bomb was exploded in there. Im done with BB&B, at least in this city!

St
Review №36

We have always been pleased with our purchases. Higher quality merchandise, excellent service!

Be
Review №37

I always love going to Bed bath. Associates are helpful and friendly.

Ar
Review №38

Always go here when Im looking for something specific. Today they were out of stock. Had to buy an item at $10 more. Looking for another source for my second purchase.

Ed
Review №39

This guy followed me, my five year old son and niece and nephews that are around the entire store! Ive found out that his name is Doug and I will be contacting corporate. Not all black people steal!

Ma
Review №40

The service was wonderful. So very helpful.

Mo
Review №41

I asked if they price match with Amazon. While a very polite young man was checking, the other sales clerk said no. She was rude. Long story short...when they pulled up the price match list, Amazon was there. The lady who checked me out acted unfriendly like I was doing something wrong. Just because I keep my eyes on the prize (my money), doesnt make me a bad person. Shame on them for acting that way.

Sh
Review №42

Love all the different house and yard stuff!

ma
Review №43

I was attempting to purchase a set of sheets that my sister found MARKED DOWN on a clearance rack.When we ready to cash out, the sheets all of a sudden rang up at a different price.Non of the associates were willing to correct the problem.We were talking to a person who claimed to be the manager who was absolutely no help at all simply because home office said that he was not a mgr. I guess thats why he didnt have any authority to knock $6 off.He had the audacity to walk off and not deal with the situation at hand.The whole staff that night were extremely rude and should not be working in ANY environment dealing with the public.We had purchased a BUNCH of stuff earlier that day,and after being treated like a theif or a lair of some kind,we decided to return every bit of it.Im by no means rich,but I think I can afford ANYTHING in that store.I dont have to lie about a price of an item that had been marked down for sale.The home office was very disappointed to hear that one of their stores was making a bad name for the company.I left my name and number for someone to call me about the situation and havent heard from anyone yet.I filed a store complaint with the home office but have not heard from anyone.I dont care what they have on sale, I promise you, I will NEVER go into that store again.All because of the EXTREMELY NASTY attitudes of the 3 people who were working that night.If there was a way for me to give you 0 stars for a rating, I most certainly would have!!

Ka
Review №44

In and out with two toddler boys. Purchased four items. Nice, well stocked store. Ill be back!

Li
Review №45

Staff is always available and helpful. I go there before other stores because I can use a coupon!

Un
Review №46

Oh my gosh the customer service in this place was amazing! I generally dont go into Bed Bath & Beyond because they dont necessarily fit my budget however my fiance and I wanted to go here to start a wedding registry. We were referred to do so. Upon arriving, the manager greeted us and pointed us in the direction of the registry shop. A representative by the name of Rebecca was phenomenal, and extremely patient! I was almost concerned about how much patience she had LOL. She was also very very very knowledgeable about the products in the store. She had all the right types of suggestions too. We do appreciate her spending literally two and a half almost 3 hours with us walking the store inch by inch, aisle by aisle. Very kind. For the registry, theres all types of choices because of her willingness to assist. Thanks Rebecca! You made our registry shopping with Bed Bath & Beyond so easy. I do recommend persons to shop here because it is a nice clean location. They have a lot to choose from as far as kitchen, bathroom, bedroom, living room, and Outdoor items. We did leave out of there with two picnic items and Storage containers for lunch. Excited to try them out!

Le
Review №47

Satin pillow cases is a must have these days

Li
Review №48

Customer service is the best. They were out of an item I was looking for. Took the time to order it and having it shipped to my house.

Wi
Review №49

BBB. Is what it is. Nice friendly and helpful staff.

PA
Review №50

I had a awful experience in your store in Eastchase in Montgomery, Alabama...I came in the store looking for a handmixer and it took me 15 minutes to get assistance after the cashier called for help because he was all alone at the front, after getting the blender I walked around the store looking for a few other items and then I noticed I was being followed around the store, after finding the Claritin pillowcases and I checked out,I asked the cashier for a gift reciept and she needed a key turn and asked the manager Doug to come do a key turn so she could give me a gift reciept and he refused and said he wasnt leaving customer service and he didnt..but the sad thing was he had NO customers at all.the cashier tried to call someone else to do the key turn but after waiting again for someone to come I finally left and passed Doug standing in customer services looking around..

Ma
Review №51

I like to shop at Bed Bath and beyond, it is a AWESOME store, the people are very nice and helpful, I shop there a lot

Ri
Review №52

Great place for your family shopping needs

Ki
Review №53

They have everything you need. We found nice bed sheets with discounts.

Pa
Review №54

Person named Irene helped me and she was awesome

sh
Review №55

I enjoy coming here with my family

ch
Review №56

LOVE BED & BATH.....my home away from home :) great prices....and coupons. Friendly employees.

Bi
Review №57

It was a good experiance even though it was crowded

Br
Review №58

The customer service was awesome!

Fe
Review №59

One Place That You Can Find Everything You Need!!! Love This Place 😍😍😍

Mi
Review №60

A little overwhelming, stuff everywhere, but great products.

la
Review №61

A lot of nice stuff but the prices are high

Ro
Review №62

Love this store. Great value and selection

Sh
Review №63

What a store!! They have the widest selection of merchandise for the home. They always have clearance items and the latest products.

Mi
Review №64

Love shopping here. General housewares and bedroom..my favorites!

Ji
Review №65

Great deals and wonderful sales representatives.

Bo
Review №66

Clean, well organized but checkout slow

Bo
Review №67

Groovy. I love this place!

Ma
Review №68

This store overwhelms me. And its expensive.

Ri
Review №69

Bed, Bath, & Beyond. Still looking for the beyond area though! Wife and I like to pick up our kitchen appliances here and always make a point of using their 20% off coupons to make our dollars go a bit further.

El
Review №70

Nice store, well stocked, helpful staff.

An
Review №71

The item searched for was available & easy to find. Store staff was also very friendly

Me
Review №72

Great customer service 👍👍👌

Ci
Review №73

Got a surprise 20% off, thanks!

Pa
Review №74

Always a good shopping experience.

Je
Review №75

Crowded with merchandise, but they were quick to open 3 more registers the moment there were a few people in line.

La
Review №76

Always fun to shop. Good staff.

Ji
Review №77

You find every thing here f9r house hold

Pa
Review №78

Very friendly and helpful staff.

Di
Review №79

Love, this store, however things have been switched around in the store n the idles were overcrowded with merchandise.

Ro
Review №80

Always a good place to locate an item not found anywhere else.

Jo
Review №81

Everyone was very helpful and nice.

Le
Review №82

They had exactly what we wanted!

Vi
Review №83

Was looking for tower fans.

Mi
Review №84

Many signature scents were not available in the store

Ta
Review №85

Friendly staff and very helpful.

G
Review №86

Didnt go in all the handicapped parking spaces were in use and nothing else was close enough. They do not have a scooter for use and if I use all my energy getting in the store, I cannot push a cart to shop.

Pr
Review №87

Great shopping experience

An
Review №88

Great place to shop!☺

Ma
Review №89

Great store, with good prices

Su
Review №90

Found just what we needed.

Br
Review №91

So friendly we love going here.

Hu
Review №92

Have NOT Been There.

Wi
Review №93

Fabuluos Customer service on my first visit

Ro
Review №94

Nice merchandise, good location

Be
Review №95

So many items, worth a long shopping time. You will see things you didnt know existed, but useful.

An
Review №96

Like this place, but pricy compared to other places.

Sa
Review №97

Nice and Friendly To Visit

An
Review №98

Love this place and the staff

Li
Review №99

Love all the stuff in there!!!!

li
Review №100

It has everything you need

Information
54 Photos
100 Comments
4.3 Rating
  • Address:7971 Eastchase Pkwy, Montgomery, AL 36117, United States
  • Site:https://stores.bedbathandbeyond.com/Montgomery-AL-36117-1247?MCID=YT_YEXT
  • Phone:+1 334-279-6081
Categories
  • Appliance store
  • Department store
  • Bathroom supply store
  • Bedding store
  • Cutlery store
  • Gift shop
  • Glassware store
  • Home goods store
  • Linens store
  • Wedding store
Working hours
  • Monday:9AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:11AM–6PM
  • Saturday:10AM–7PM
  • Sunday:9AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations