This place is absolutely AWESOME!! They were super prompt, courteous & professional, both on the phone & in person. They got me right in and Jason looked at my phone, cleaned the port & got it working again without me having to leave it or even making an actual repair! I was in & out in less than 15 min’s!! I even had him put a screen protector on my phone for $10!! Can’t beat it! The office lady, Lisa, was great also & very helpful & professional! All around it was a WONDERFUL experience & I would recommend EVERYone to utilize this place for any and all necessary service & repair! A+ service!! ☺️

Had my phone screen fixed very quickly they are very good at their job... If you need to get your screen fixed in Monroe go here

A little pricey but worth it to get a new screen & camera lens replaced... Jason did a great job with my phone...S10+

I went in 2 get my screen fixed an waited over 10 min 4 him 2 come an check it.. No one else in storeSo I left.!!!!

Cheapest place in a 65mi Radius to have your cell phone fixed... Never had a bill over $100 bucks... Usually,,, it comes out to $60.00 - $75.00 bones....

He was quick you can sit and wait cause it only takes 15 mins

Came in with a Iphone 6s with a broken screen and they fixed it up. About 4 weeks later my phone fried itself because of the screen they put on it. Also the screen was super cheap feeling and one side of it was sharp and rough. Also they havent got back to me about the email i have sent. Total BS

Had Jason as the repair tech. He was thorough and timely. Great communication. Prices were very fair.

HORRIBLE service. Told one thing on the phone, get to the store and it’s a whole different story. Don’t waste your time with these people

Amazing customer service. Great prices. Highly recommend

Took my phone in for repair and they were not very knowledgeable or helpful

HORRIBLE CUSTOMER SERVICE. WOULDNT EVEN COME OUT FROM BEHIND THE DESK TO TALK ABOUT MY ISSUE. HIS LOSS. MY COMPANY BOUGHT NEW EQUIPMENT ELSEWHERE.

These people are terrible to deal with over the internet. Total A-Holes.Edit: Answer - yes, Im sure. You should try to work with people in the future, not against them.

Great staff and will always help with what you need!

Friendly staff. Always enjoy coming here to get my radios programmed, quick and good job :)

Sat there for an hour for dude to tell me he couldnt fix it 🤦

They fixed my screen but did not put it on properly and it cost 65$ but the one in Toledo cost 50$ my phone screen cracked from me putting it down and it cracked.

Friendly Staff, Fast Service. Thank you Herkimer Radio!

Good customer service.

Good Work GREAT Staff!!!

Excellent service!