The staff at Shopko Monroe are amazing. So friendly and helpful. I have been buying eye where from here for years. And never had a problem. Definitely 5 stars.
As always, the minute I entered the shop I felt welcomed. The Dr. was very good and the optician that assisted me and measured for my glasses did a fine job. Ive gone to Shopko Optical for many years!
The care and concern shown by the staff was much appreciated. My exam was efficient and thorough.
Very friendly staff, answered all my questions and helped me make a great selection of new glasses.
Got there ahead of time and got right in...little waiting time and the dr. was very thorough and very pleasant. She suggested but didnt push the issue. I would gladly go back.
Staff was very helpful with picking out glasses that looked good on me & are comfortable!
I am so happy with my experiences here.For several years (over 5) I have been coming to Shopko Optical in Monroe. I have always been able to get an appointment when needed and the staff are always friendly and helpful.Today I was having a horrible day and Shopko Optical was my last errand to run. Karen (Employee 1200217) was such a pleasure with which to work.Not only did she make it easy for me to purchase my contacts, she found me a rebate and took the time to help me find frames for glasses.Their prices beat the other online places I was looking and Shopko Optical employees made me feel relaxed and welcome. They were willing to manage transactions over the phone to avoid time in the store and found me a complimentary pair of contacts to hold me over until the ordered lenses arrived.Thank you so much, Karen, for being so helpful and supportive. And every employee I have interacted with here has been just as pleasant with which to work.I enjoy the small, calm environment and the convenient location. They returned my calls, even during the hectic times of COVID-19, when I have had to leave a message.It is everything I need for my eye care and health. I will keep going back to Shopko Optical for all my optometry needs!
The lenss that I received seem to be wrong. they are working on getting me new ones, we will see if those are correct. I was recommended a lens that was very expensive, when they were wrong and I said I just want something like I had, they ordered them and now I am now getting a big refund. was I talked into something I did not need? we will see soon. The job should be about eye health not up selling everyone.
Excellent service and selection! Manager that helped us was very friendly and patient. Made it easy to find glasses for my mom.
Great experience. My prescription was spot on!!!!Highly recommend this place !!
I love Shopko optical! I have been bringing my daughter here since she needed glasses 3 years ago. She is super hard on them and usually ends up needing them replaced every other month but they are always super nice and helpful in reordering them! Havent had a bad visit yet!! Highly recommended!! :)
I just wanted to say thanks to everyone at Shopko Optical in Monroe. I had not had new glasses-exam in 20 years. What a great experience:Sierra met me at door, implemented Covid protocol, took me back for some initial tests-very friendly and helpful.Next, I met with Dr. Ward. I was very impressed with her abilities...very passionate about her job-very good people skills, very knowledgeable and trustworthy.Finally, I meant with Deanna out front and she assisted me with frames and costs; another great employee who obviously cares about the customer-also great people skills.I look forward to seeing them on the 5th when I pick up my new glasses-well done people!Thanks for your dedicated service.Steve
Staff was very friendly and knowledgeable and was able to get me in right away with quick online appointment same day.
Everyone was very nice really liked Dr.Word she was great.
Crystal, Sierra and Cheyenne are amazing... super friendly service.
Always a great value and superb service. The staff at the Monroe facility are truly an example of how to treat your customer. They go far beyond what you would expect and create a customer experience that gives you as much as possible.
The Optical team was on time, quick, very helpful and knowledgeable with insurance.
I honestly don’t know where to start. I had the best experience with everything from setting up my appointment, to getting my glasses, to coming in and getting them fixed when my 1 year old broke them. Everyone was phenomenal and I can’t thank them enough for working with me. I would highly recommend Shopko Optical as they gave me the best experience and I honestly love my glasses.
Staff were very helpful and knowledgable
Doctor Christine Ward at shopko optical in Monroe was wonderful and did a very thorough exam. She listened to all the questions I had, and answered each one to my satisfaction. Also, The girls in the front office did a tremendous job in helping me pick frames and order my Contact lenses. Thank you shopko optical you are the best!
Clean, Fast and Courteous .
The staff is fabulous!! They bend over backwards to help you! I have never been disappointed in any frames, contracts or exams! Always a smooth and relaxing experience!
So happy they are still in Monroe! The entire staff is helpful and caring. And the new facility is top notch.
I have been going to Shopko Optical for over 10 years and have had nothing but great experiences. Doctor Ward is fantastic with me and with my kiddos, and the ladies who help us pick out our glasses let us down! :)
So helpful and smooth process. Got my glasses quick! Marsha was so nice!
Amazing staff! Always helpful and always goes the extra mile for anything needed!
Wonderful office staff and caring Dr! Highly recommend!