I just bought this jacket from river outfitters sidewalk sale! It was zipped on the hanger so the huge hole and ink was not seen! The “store manager “ is refusing to exchange it because sale is final.. I’m not asking for my money back or a different product! I want the same jacket! It’s defective.... it’s not me saying it doesn’t fit or I don’t want it! Then the manager walked outside talking loudly to another employee laughing about it!

Im so sad because I normally love this store. I shopped there today, Saturday 7/8/17. The two girls working stayed behind the counter talking about guys while I helped myself, come out of the dressing room barefooted to get different sizes for myself, which was very embarrassing . No one ever once asked if I needed help, a different size, etc. One of the times I had to come out to get a different size the attendant, when asked where this particular shirt was...instead of wanting to help, she said I think thats the last one...well, it wasnt! There were 4 left and the size I needed. To add insult, I thanked them for all their help, while I was checking out and they had the audacity to say you are welcome! I called back and have requested the manager to call me. We will see! Im so upset but love this store!! Definitely need BETTER help!!

Some of the rudest ppl and the worse customer service I have ever experienced.

The employee was very helpful ... Nice products

Fantastic staff! Knowledgeable, friendly and great inventory!!

Nice store good selection of brands, went Friday before Christmas it was a little crowded and hectic but that was to be expected.

Horrible customer service