Love the store, travel out of state just go to Roses store.
Ive been remiss in posting this review... and you must know that the staff at this company offered EXTRAORDINARY service! Kudos #1 - In 2019, I saw a lovely white patio set at someones home. She told me it was purchased at Roses. I looked online. Found the set. Loved the price... Called the store to purchase it before I left town for a family crisis but was advised I couldnt do so - and it was the last set available😦. Because I was so desperate to have it, I contacted the corporate office & spoke to a woman (Charlotte Blackburn?) who made a special arrangement for me. By Gods grace, the set was still at the store when I returned. // Kudos #2 - On 6/25/19, Michelle, Sean (manager) & Joe (assistant manager) helped with making my purchase an easy task on site. Given my disability, some staff members helped me take items to the car & found additional store items to purchase to better secure the patio set in my vehicle. Kudos #3 - Made an attempt to assemble patio table on 7/8/2019 and found one leg was defective... Called store. Spoke to Sean, and he advised that another table was available on the floor & I can come get it... It was definitely the last table available for the season.. I exchanged the patio table at store on 7/13/19. The manager, Sean, retrieved the other one for me... All the staff have been professional, friendly & gracious through my entire purchasing experience.*Found these notes that I kept in my phone and definitely believe they are worthy to share. Please give the staff a special honor for their superb work🙏🏾❤
On Saturday March 7, 2020, I went to roses with a elderly friend. While it should not matter, we are both black. We purchased our items and as we were exiting the store the alarm went off. Mistakenly, the young man that we checked out with, did not remove the alarm from one of the garments in my friends bag. One of the white cashiers, namely Jennifer, ran, I mean litterly sprinted to the door. My friend and I stood there waving our bags in front of the alarm system to see witch bag had an item with an alarm still on it. Jennifer snatched one of the bags from my hand. That bag was not the bag that had the alarm in it. However, the cashier ( a young black guy) who was very nice found the item and removed the alarm from a bag that was in my friends cart. Jennifer, did not apologize at all. As I was walking out of the store with my shopping cart, I decided I needed to say something to her and I did. I told her that she had better be careful doing that to people and being nasty and rude to the customers because some people would not walk away as me and my elderly friend did. She still DID NOT apologize. As, I was walking out again, Hispanic and black people saw me in the parking lot, that had been in the store at the time of the incident, had conversations and stories about how Jennifer had treated them in a similar manner as me and my friend. I will be calling the store manager. I was so angry with Jennifer and it did not cross my mind to ask for the manager. Jennifer is very prejudice. Warning to black and brown people be prepared for this treatment at roses. I have shopped there before and have had two incidents with Jennifer. The first incident was in November, when the same elderly friend and I went there and bought quite a bit of stuff. This time she was the cashier that checked us out. We went out to the car and as we were putting the stuff in the car, Jennifer came out to question us as to where we we from and said that she followed us out to collect the shopping cart. That was also strange because there were many carts that were on the side walk in front of the store where weve always taken the carts back to. Jennifer is VERY PREJUDICED!!! She needs to be reprimanded for how she treats people of color when we shop there. I will be calling the manager (if there is one) today. I think I will call the corporate office and file a complaint there.
One of our Top favorites. Store has everything u need and very clean. Friendly Service, Love the employees theyre always willing to help. Prices are GREAT!
If you dont want to shop at any local Walmart due to whatever personal reason, all you need is Roses Discount shop & the Dollar General in the same shopping center.Roses has everything you need but food items. (DG has that) Including air conditioners at a great price, and an unbelievable thick and thirsty collection of towels at an amazing price. Especially compared to what Walmart offers for way more money & less quality.LOVE this shop!
This store used to be awesome but it seems to get worse each time I go in now. It has gotten messy, lots of empty shelves, broken items on the shelves and items in the wrong places. I hope things improve soon. Youll also wait a long time to check out.
Great prices how ever the quality matches prices. They were having a great sale so I bought a couple work shirts. After one wash they were literally unraveling. Store for the most part is clean some places are def a little messier but Im sure that was the same. For the most part staff is friendly and helpful IF you approach them and they arent busy.
I luv it roses has the best quality of clothing
This store does offer a wide selection of items such as candy and snacks clothing footwear accessories Electronics house Goods pet supplies toys small Hardware and supplies Garden and outdoor items Etc.The prices are very affordable and the quality of items matches the price so you can expect a good deal but nothing top of the line.The customer service is absolutely bottom tier in my experience. I have encountered even rude employees that made me so displeased that I actually just left my cart of items and exited the store. I have found that no matter how many customers in the store the checkout lines are never speedy.I have actually really tried to like this store and have visited a handful of times. Every single time my experience is just not good so my last visit will be exactly that.
Please bring this store to Auburn, Washington please 😭😭😭 I miss it.
Cheap clothes that are name brand. House hold items as well are inexpensive. A great experience for anyone looking to save a dollar, but not lose quality.
Great bargains on everything from gardening tools to clothing to home decor. Helpful staff. Clean and organized. No tax!
Very economical and informative. If they dont gave it, they will try and either get it or tell you where you can. Good store! 😎🖒
My first time going to this store they have such a wide variety of everything excellent prices great stuff I will be back highly recommend
Like other Roses stores the one here in Smyrna has a varied selection of items ranging from seasonal to household goods and clothes for the whole family. Most items are of the wholesale kind so dont expect great quality, howver their closeouts are where you find the best deals, name brand items at cheap prices. The one rule of roses is if you see what you want get it, cuz it may not be there when you come back.
Good selection and affordable. Much of it is cheap Chinese crap so you get what you pay for. However sometimes thats exactly what you need.
No matter what day it is . It always takes forever to be rung up.
I live in Wilmington but will travel to Smyrna just to shop in Roses! Keep those good buys coming.
Cheap clothes for adults and children
Good employees cheap prices they will help you if you need help love the store
They have everything you can think of and the customers service is good someone always there to help you.
Wonderful discount store with everything from clothes to curtains or even pet supplies & snacks. Fantastic prices!
Before remodel it was much easier to find things.
Roses is a great store they always have a variety what i love is the nic nacs and statues you wont get them anywhere else or get them again so if you see something get it while you can cause its one time deal very seldom will you see a repeat of the same product only if you request it and tell the managers you love the statues or vase or whatever you are looking for then and only then will you see a repeat but you wont find their carpets or anything else in other stores which is nice makes you feel special and cocky you got something noone has Lol😉😎
Guaranteed to always fine great buys love this place
Good place for cheap seasonings and things.
A little bit of everything, prices are not too bad
So many different options prices are so good too
I enjoy shopping here but they out of things I need ALOT... Id shop here more if they inventory was better🤔🤔🤔
I like it Im surprised there aint more of them around they are really pretty good store to go to my shop at
Items you want or need at very good prices.
This store is pretty much a dump. They did have what i was looking for though plus more and cheap!
Easy refund policy. Helpful staff.
Various selction of items, With great prices, however safety,cleanliness, and customer service does not seem like a top priority
Lots of things at better prices than most discount stores.
Limited selection, but what they do have is priced fantastically. First place I check if Im looking for something.
My favorite place. Good product for cheap prices
Excellent customer service from everyone working there plus the prices are unbeatable, so please everyone come on out and shop there
Nice place to shop for affordable things.
It was terrible I bought an aux cord for the moment and it worked terriblyThe store was disorganized and dustyThe staff unenthusiastic the sound so depressedAnd then The aux cord was supposed to be 3.49 and when the rung it up it was 5.00 dollars and then I had to prove to the cashier that it was the price I saw and she didn’t know what to doI’m going back one time and it’s to return this aux cord then never againI was originally supposed to stay in the car but I had to get the aux cordTerrible experience thereI suggest not going back
My favorite place and the staff is awesome
All items conveniently prices.
Pretty good stuff fairly cheap
I just love Roses great.place to shop
I would have given Roses a 5* but when I went to go look for teddy bears there really wasnt much of a selection to choose from had to go to another store .
Such lovely gift ideas!
Cheap quality clothing with not so cheap prices on certain items. However, certain household items are fair in quality & price.
Ok for quick shopping visit
Always good prices and options
Awesome place to shop !
Good store on a budget
I love roses
Get all my drinks,snacks & some house hold stuff
Love this store.
Good but to small
Great value for the price
I like the bargains they have on clothing.
Super cheap.
Okay place...needs to be tidied up some
Very affordable prices
Friendly place clearn
Great prices
Good store
Super cheap
OK. Little sloppy
Good deals
Its a mess
Awesome prices,
Great
Love Roses
Horrible
Warehouse prices
Unorganized