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Skyway Floor Covering
2560 W Roosevelt Blvd, Monroe, NC 28110, United States
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Skyway Floor Covering

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Li
Review №1

Skyway Floor Covering was the best choice for our new floors. Darrell walked us through exactly what we needed, helped us make the best decision for our space and was kind and courteous through the entire process. The installation crew went above and beyond to make sure the floors turned out perfect and we were happy with the end result. Im so glad we chose them!!

Ca
Review №2

A friend did some remodeling and I loved the tile installed in their bathroom. Skyway Flooring was the supplier/installer and when we decided to do our bathroom, there was no hesitation in selecting Skyway. Very courteous, helpful, and installation was excellent. Decided to replace some carpet and again we headed straight to Skyway. They had an excellent selection of carpet and any questions I had were answered by Carmen and again the installation was great. Finally we needed to replace our kitchen floor. No hesitation on returning to Skyway. Darrrel helped me with my tile selection, did the measuring making some suggestions, and then having it installed. The installer gets an A+ both in his work and his personality. Skyway Flooring definitely is a five star company.

Su
Review №3

Skyway Floor Covering is top notch! Carmen made the purchasing process very simple. I let her know what my needs were and she led me straight to the one i ended up purchasing. The installers had many years of experience and were a pleasure to work with, they did an awesome job! I love my carpet! I would highly recommend Skyway Floor Covering!

DA
Review №4

Great experience top to bottom. Lauren assisted in selecting a carpet that fit our needs and budget, and the two gentleman who came to install went above and beyond, even going so far as to install extra carpet in an additional area at absolutely no extra cost, and spending far more time than expected to finish a tricky job with precision and dedication. I highly recommend Skyway for flooring. PS they also are a great source for top quality paint and supplies....

M
Review №5

Skyway Floor Covering is our go to business for all of our flooring needs. Carmen is so friendly, efficient, and knowledgeable. The installers do excellent work. Great experience from start to finish. I highly recommend this business!

be
Review №6

This is my first review of anything.My Mom has advance dementia. At each stage of the removal and install the installers were understanding and patience making sure to explain each step so I could repeat the process to my Mom each time she asked what is going on. Their professionalism and pride in their work insured an excellent job. The flooring looks great. My Mom mentions how pretty the floor is and how much she likes the install crew. Thank You for going well beyond just putting down some flooring. Beverly.

St
Review №7

I used SFC for several years. From custom blinds for 2 houses, vinyl flooring, outdoor sun filtering shades to just name a few. Carmen has always been very helpful, always on time, reasonable pricing and just a pure joy to work with. I HIGHLY recommend this establishment!

Li
Review №8

Excellent! From the assistance to selecting both hardwood, tile, and carpeting to the installation, Skyway is the best! We are repeat customers (for life!) because of their superb customer service and the quality of their installation crews. The outcome is unparalleled--and i say that as the owner of 4 homes in the past 15 years! I wouldnt consider using anyone else. And their prices are reasonable to boot! Use Skyway--they are definitely a BEST VALUE in every aspect!

Te
Review №9

Lauren was very nice to work with. I had vinyl flooring and carpeting. 2 different teams - both were respectful, careful, and did a wonderful job! Thanks!

D
Review №10

Darrell Little was extremely helpful, courteous, and punctual. We booked 3 projects and all were completed to perfection. Darrell Thurm did a fantastic job installing. Highly recommend this team.

Ra
Review №11

I highly recommend Skyway Floor Covering . Carmen helped me pick out my floor covering and i love it . The installers were like family they did a fantastic job and put everything back in place When I have anything else done I wont hesitate to call them again . Excellent experience Janet Mullis.

Ca
Review №12

Excellent Work. Even Replaced My Old Toilet (1/2 of it) with New One I Purchased in Bathroom. Thank you Carmen !!!!

La
Review №13

I will make this review short and sweet. We contracted with SFC to install carpeting throughout our house. Our adventures with SFC began from the very first day. First they were only able to get one of our two carpet choices. But we were assured that it would be a short delay and we decided to go ahead with what they would be able to get us.Finally the big day arrived and we cleared out our great room and living room in preparation of installation. That is when we were hit with problem number two. Only after removing the carpet from our living room was it discovered that they had the wrong carpeting. This “mistake” not only resulted in me missing a full day of work my family now had to live in a house with everything packed into our dining room and kitchen while SFC “tried” to work things out . Although SFC was unwilling to compensate or were willing to provide any sort of discount they did offer to refund our deposit. But truth be told, we really had no other choice. By this time the holidays were so close we decided we had to stick with SFC once they assured us they would get things corrected.Well correct things they did and in the end the installation was nothing short of excellent. The only problem was that they had made us wait with our house total packed up for over a month and a half, till we could get back on their installation schedule.There is really too much to describe in one review both good and bad so I will try to be direct. SFC has a good sales force, they have competitive prices and they have an excellent installer.But their customer support is the absolute worse and therefore I have to strongly advise against engaging their services. Until they learn to do something, anything, to make their customers happy.. So until they stop making excuses, put their clients first and develop better customer service we will avoid ever engaging their services again. And I would recommend anyone planning on doing business with them to be cautious and prepared.

Br
Review №14

Good price, not so on the service.

S
Review №15

Front end sales and installation of new Three years of calls for follow up service Skyway Flooring has corrected a problem thank you for making it right.

Information
5 Photos
15 Comments
4.6 Rating
  • Address:2560 W Roosevelt Blvd, Monroe, NC 28110, United States
  • Phone:+1 704-282-0029
Categories
  • Carpet store
  • Flooring store
  • Tile store
  • Window treatment store
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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