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CAR BY U
4501 W Hwy 74, Monroe, NC 28110, United States
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CAR BY U

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an
Review №1

Ryan is good he helps you understand but THIS IS INSANE Ive purchased this car a WEEK AGO and non-stop this has been a pain!! Ive driven this car ONLY to take it back and forth to them I only came to this dealer due to the reviews boy do I regret it! When I came in I mention to Sangie I had $3000 should get you a decent car right? The deal was said to be set then when she called to say If I was approved or not she said I had to put 4000 down NOT A PROBLEM I myself have already taken it to the GMC dealer spent 420 it keeps throwing a code P0300 noone can seem to figure out whats wrong with it! They keep changing parts and parts and dang light keeps appearing!! I bought a car due to needing one and turns out I bought a car just drive it an hour and 30 minutes back and forth every 2 days for them to fix it on the good note you get a 30 day courtesy for the repairs but once your in a deal YOUR STUCK and finally it rains and boom it leaks....shook

Ha
Review №2

I purchased a 2008 lexus with 115,000 miles. The first 2days of having the car my check engine light came on and tracking stability light. I was told to keep driving the car and just bring it in when I had a chance. Car left me stranded. I was told that I had to get the car told there. Then was told that the transmission is bad and that it will take over 10days to fix and I was asked to pay $800 dollars as a payment. Im also being told that even tho I didnt have the car for a week that.I cant get my money back and my 30 day warranty doesnt start over. Then I look thru the contract and see that Im being charged and extra 7500 for what I dont know. But my 13000 car somehow went up to 23,000. Im without a car and have to make payments . I do t recommend this company to anybody.

Sh
Review №3

Kevin C was an amazing car salesman. We had the greatest time there looking for a car. We got a pathfinder and love it so much. Everyone was smiling and trying to work so hard in getting us the suv we wanted. It wasn’t a hard or long process. We truly had a great experience and am glad we went there for a car. Thank you so much for the wonderful experience.

An
Review №4

I want to say thank you to Kevin (Salesman) that took his time to value my thought and helped me purchase a car. You were awesome! Continue providing great human connections and being of an assistance to your prospects. ⭐️

Ky
Review №5

Car by U Monroe, NC. Mr. Kevin was a awesome salesman. He was very helpful and answered all my questions. I knew what I wanted and he helped me get the new car with no hassle, drove off in my new car the same day! Also thanks to Ryan he was super nice. I highly recommend you go check this place out, you will not regret it. Thanks again guys

Za
Review №6

Kevin was very helpful with getting us our car. I liked the service, and I would 100% recommend that you go see him at the Monroe office if youre ever in need of a car.

Ji
Review №7

This is a great place to buy a pre-owned car. We bought our Honda Oddyssey from them, on Saturday, and it was a smooth and surprisingly relaxing event. They are a down to earth group of people, and Kevin did a fantastic job in assisting us in our purchase. Gavin was also very helpful. We would certainly do business here, again.

Ga
Review №8

Kevin & Ryan were amazing! They were extremely helpful throughout the whole process, from finding the car to driving off the lot! I’d recommend Cars By U to anyone!

Ma
Review №9

Joses the Man, stop by Car by U for great deals and service.

Li
Review №10

Kevin and team were great from start to finish. Friendly staff and great car options. Would highly recommend!

Do
Review №11

Ryan and Gavin were awesome.... I walked in and they provided exceptional service and was extremely fast.... these guys are amazing!!!!

Er
Review №12

I had an AMAZING experience. Kevin literally handled everything for me over the phone, all I had to come and do was sign my paperwork. He’s truly a blessing from God! Get there and ask for KEVIN!

De
Review №13

Today I went into the dealer in Monroe and walked away with the car of my dreams. Really great people who really look to help you get what your looking for . Not one time did I feel like I was being screwed. Great people great place great cars !!!!!!!!! Highly recommended 👌

le
Review №14

Kevin and the team at Car By U were amazing. They got me approved and driving with no hassles. I highly recommend this dealership.

wh
Review №15

Kevin C was so helpful and kept me informed every step of the way. He also was understanding. I would recommend for any first time buyers.

Ke
Review №16

Fast and friendly Gavin made this process much easier highly recommended your next vehicle purchase be from these guys

Cu
Review №17

I would not recommend anyone to buy a car from this place. Me and my husband got a car from them and it started smoking and leaking oil time we got it home. Took it back and they claimed to fix the problem but the problem was never fixed. The manager kept telling us it was just burning oil off the motor from repairs they claimed they did.Now we are stuck paying for car repairs and havent had time to even enjoy the car.This place really suck.

It
Review №18

Kevin was very helpful and kept things professional. Thank you for helping us through the application and we fought for that truck! Lol

Pa
Review №19

Kevin was my sales person and was extremely nice and very helpful. I appreciate doing business with you guys

St
Review №20

Great staff great selection

Ka
Review №21

We have been looking for a new car for a few weeks now and not finding anything that fits our budget or the mileage in the vehicle that we were wanting. We found a 2013 GMC Arcadia at Car By U. The process was fantastic. Xavier was very helpful. We were able to quickly and efficiently get the new vehicle without a lot of haggling or back and forth that is normal with a car dealership. We are happy with our purchase and would recommend others to come by here if they need a new vehicle.

Mi
Review №22

Car by u was great throughout the whole process. Special thanks to Kevin for all the leg work.

Bo
Review №23

Kevin and the team at Car By U make the experience easy and with no pressure. Great experience!

ja
Review №24

Great lot. Plenty good nice cars and service was great no trouble. Anyone who’s looking for a new ride try out car by u. Recommending to anyone that checks this out🏆💪🏽💯

Ga
Review №25

Thanks Kiven for helping Anthony & I out on our 2008 Pathfinder nice person to talk to keep up the great job!!!

Qu
Review №26

Kevin was a very helpful salesman and got us what we needed....I recommend anyone who is looking to come here

Bl
Review №27

Mr. Kevin is awesome I came into the dealership knowing what I wanted and he helped me unlike a lot of salesmen at other lots, props to you Kevin at Car By U

Ga
Review №28

Big thanks to Kevin I bought my car about a week ago and has been all good since i suggest going to see Kevin he’s a big help and no hassle and the business is very honest and straight forward

Ma
Review №29

Kevin C. was great help!! He was awesome!! Got what we wanted and drove off the lot same day.

Ma
Review №30

Ryan is a very nice guy. Great selection of inventory. Found the perfect car for me.

cu
Review №31

Had a great experience at Car By U Thanks so much to Kevin, i highly recommend this dealership all staff members were very nice and helpful

ut
Review №32

A big thank you to Angie and the dealership CAR BY U for helping me get the car that I wanted in a nick of timeGreat experience and great sales person

Ya
Review №33

I would like to thank Kevin for being an excellent salesman .My car buying experience was great .He was very informative of the car history and accessories .I financed my car without hardship .I highly recommend Kevin and Car By U (Monroe ) for any for your car needs .Ryan and Jamila were awesome as well .I pray many blessings to the company .

Ja
Review №34

Thanks to Kevin at car by u in Monroe. I drove off the lot with a new car. He was very nice and did everything to help me. Looking for a car go see kevin he want let you down.

Za
Review №35

I bought a car from this place the sells man was wonderful thank you so much on the car been making my payments on time etc I changed my insurance on a Friday get a call at 3pm while I’m at work an a email from Delia Munoz saying they are going to tow my car an make me pay a 450 tow fee plus a $35 a day charge an a $50 handling fee never gave me the chance to even call because I was clocked in I clock in at 1pm at work smh great sells person but a bad rep lady smh

Le
Review №36

We drove 170 miles to look at a specific truck. We get there and check the truck out and wanted to test drive it. When we had 2 car seats installed the sales rep brought a form to sign, when we asked what it was for she said it was the credit form. They were going to run credit check for a test drive?! We gave the keys back and left.

Da
Review №37

Wonderfull place to start off financial 🙌 😌 👌 good people also

Ro
Review №38

I had the best experience here great help Kevin and Ryan did an amazing job

Ma
Review №39

Had a great experience with Kevin, I recommend everybody to come get a car at car by u

Ba
Review №40

Kevin was very helpful sale person if you need a car come to car by u in Monroe

Br
Review №41

I looked all day for a car and made my way into car by u in monroe... The purchase was easy and the approval was fast.. They asked me what I was comfortable with and helped me out alot. All the staff were friendly. Thank you guys so much for making my experience with you all so GREAT....

Ry
Review №42

They have a massive selection. Good folks.

De
Review №43

Great help from Kevin C leading me to a great car

Ka
Review №44

BIG SHOUT OUT TO JEREMY FOR EXCELLENT CUSTOMER SERVICE!!

Ja
Review №45

We had an amazing sale deal here with Xavier! He was 100% through the whole process & was very patient with our difficult family!

Sh
Review №46

Sangi Great customer service

Lu
Review №47

Xavier did all the work for me before I went to the dealership. I showed up with my down payment and was out in less than 30 mins. Thank you xavier

Ed
Review №48

Excellent experience stop by and get a car

Ke
Review №49

Very friendly and fast

Bi
Review №50

Good service by Jose

Information
40 Photos
50 Comments
5 Rating
  • Address:4501 W Hwy 74, Monroe, NC 28110, United States
  • Site:http://carbyu.com/
  • Phone:+1 704-275-0900
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:Closed
  • Saturday:9AM–7PM
  • Sunday:10AM–5PM
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