I had 2 recall notices on parts for my Rogue, as well as I needed my oil changed. My remotes werent working so when I went in, it was for several things. They took care of everything for me, so I dont have to worry about anything for a while. They did a great job, was very nice and courteous. I will go back to Sparks. Great group of people.

Mr. Christopher Clark was very knowledgeable and explained to me everything I needed and wanted to know. He was patience and didnt rush me and let me take my time on deciding. He showed concern and was very courteous and polite. He was AWESOME. He has been the BEST PERSON I have EVER had dealings with when buying a car.

My wife and I recently purchased 2 vehicles within a week from Ashley at Sparks. She was very helpful and knowledgeable and stayed in constant contact with us to answer all of our questions throughout the experience. Shannon was also a huge help and made us feel like we were safe from being taken advantage of. Jessie in finance was very helpful and simplified the process. We were impressed with his expertise but he was no Aaron. Wow! What a financial wizard!!! All in all great experience!

Christopher Clark was an awesome person to work with. He made it so easy and comfortable to purchase my vehicle. He gave me all the information I needed about the vehicle I was buying as well as the history of the vehicle. He also tells you your best options to go for when it comes to your credit and bank account. Great Great guy to work with.

Wanted to take the time to give a review to Sparks. This is the 2nd vehicle I have purchased from them and I have to say my sales person Ashley went above and beyond to make this go right for us. The finance guy Paul was a big help too. They both were exceptionally nice and explained everything to the tee! I would highly recommend you going over to Sparks when you need a new ride, and definitely ask for Ashley her customer service is spot on and in todays world thats huge!! Thanks Ashley and Paul!!R & A Wood

Lisa- Kay was amazing helping me find the perfect ride for me . I am very pleased with my new 2019 Nissian Armada. Big shout out to Arron in financing. Thanks Lisa- Kay 😀

I had the most wonderful experience at Sparks Nissan. When I pulled in I was immediately met by Adrienne Barber. She had a wonderful smile and could tell I was distraught and was eager to help ease my stress. She was very knowledgeable about the cars on the lot and went above and beyond to make sure we didnt leave unless we were in something we absolutely loved. She made the whole car buying experience fun and as an active duty military member I can appreciate her service before self. The rest of the staff was friendly as well making it feel like you are with family rather than a dealership. I highly recommend Sparks Nissan for your next car buying needs and be sure to ask for Adrienne Barber if you want a first class experience.

Best car buying experience i have ever experience. Chris Clark you are awesome. Chris went above and beyond on helping me through this buying process and also made it very easy until I didnt have to do much at all. Anyone needing or wanting to buy a car Chris has your keys.

Everyone was extremely professional. The service department went above and beyond in repairing my vehicle. Nissan no longer makes the part I needed so the folks at Sparks reached out to a local second hand facility and were able to procure it. Communication was great and the price was fair. Overall a great experience and I will definitely use them in the future.

I was looking around in Nissan today and Mr Henry stop me ask what kind of car I was looking for and he said come on in do an application. He found something in my budget and I’m very please. Went over to to finance department and he took care of me. Thanks to both of these gentlemen, I’ll recommend them to anyone I know that looking for a car. Thanks Spark Nissan

I was given the run around by another Nissan dealership in el dorado Arkansas and the people at Sparks swooped in and fixed my vehicle issues and made certain I was satisfied with their service. Couldn’t be happier with how they handled the situation.

Pulled into parking lot and was greeted as I turned in. Salesman was ready to help. Kind people will be back for my next vehicle

Sooo....after a very long time of praying, calling, texting, ordering, driving and waiting...today we sealed the deal on our brand new Kia Carnival.Huge shout out to Ashley at Sparks Nissan Kia for making this entire process so easy. She went above and beyond to get the exact Carnival we wanted and hit the price on the head. We HIGHLY recommend her AND Sparks.

2 days ago I had a great experience With a great representative Adrianne. She was warm she was inviting she didnt rush me she didnt put on me what I didnt want she listened so she can answer to what I needed. And Im thankful because I was the last person with them an was walking out with the lights off to come out of that building. It was a long process but I Thank u an Paul on being so Professional.

Derrick and Paul did such an amazing job getting us in a car. They even picked us up to make sure we had a reliable car. They are AWESOME. I can’t wait to buy another car with them.

I have always been impressed with the staff at the Sparks Nissan dealership. They show professionalism. I was very impressed with Internet sales Kristyn Ainsworth, she was very knowledgeable. However I am not thrilled with the Kia dealership.

I love the Way Sparks Made me feel about the purchase of my car . My Salesman (Derrick) went beyond out his way to help me find the right car that made me feel comfortable. His Customer Service skills were a 10/10 to me. I would Recommend Sparks Nissan . Derrick Did and amazing job I would recommend him for your salesman.

I was traveling through Louisiana on 5/4/21. My auto motor went out and my car taken to Kia dealer in Sparks Louisiana. First the wrecker driver was wonderful. He let us ride with him and was so nice. At the dealership I must say everyone there were so helpful. I was frantic as no rental cars available and my car loaded with vacation luggage. My car was still under warranty, the parts man was so helpful offering to help anyway he could. I ended up purching a new Kia through that dealership. I cant remember all the names but Tiffany was sales person. She was so helpful. The financial man was kind and helpful. Anyway that was truly the most pleasant experience I ever had at a dealer ship. Thanks Sparks Kia

It was 2 1/2 hour wait to fix power liftgate switch. Supposedly replace but did not. I came by 6 weeks ago the guy said he would order a new one, it would take a few days. Well granted it did take longer but when I came they said it didnt need to be replaced they fixed it instead. Why didnt they look at it 6 weeks ago and tell me that. Also had an Engine Service Message that same day and they checked it out. But I waited 2 complete hours before they even looked at my car. So maybe it couldnt be helped and maybe it could. Of course I am always told they are short on mechanics.

My sister had a busted tire and the staff was super kind

It was wonderful. My salesman (Derrick), salesmanship was exceptional. He had my best interest in mind and very informative. I will definitely recommend Sparks Nissan and Derrick. A job well done

Our recent purchase was extremely smooth, from our salesmen Steve and Willie right on through to the closing finance guy, who was the fastest, most helpful finance guy we have ever dealt with!!

Wonderful friendly people great car thank you for the wonderful experience! Doc Rocks!!!!!!

Came into town (Monroe) from Plain Dealing for a memorial service on Sat. My car was towed to Sparks that Sat morn and was ready to go by closing. Everyone we dealt with was exceptionally professional and courteous. Kim Booth helped me from when I called in to see if Sparks could work on our car and greeted us when we picked it up.

This place is a great place to finance a vehicle. Henry was so paiticent and kind and explained everything well with great detail. Great experience overall and vehicle

Ladies please look over your paper work. I bought a kia rio 4 months ago. I just looked over my paper work and noticed that they snuck a $1,900 warranty, a $425 tire warranty and $450 gap insurance. I went back to the dealership the day I got the car and asked what did my $5,000 downpayment go towards, he made it seem like it went towards taxes. Can I get a refund please? I dont need a warranty or gap insurance.

Definitely appreciate Cartrell’s patience with me. I love my pathfinder.

Service Advisor was very thorough! Explained each process that was on checklist. Confirmed oil was changed, windshield wiper fluid reservoir was topped off, next oil change, maintenance plan expiration date/mileage, showed myself the dirty air filter and advised both Cabin and engine filters needed changing. My wait time was short. Advisor had pleasant attitude, knowledgeable in automotive, easy to talk to. I am very pleased with the service received on 2/27/2021.

From the moment I pulled on the lot in my old car and left in my new car, my experience was absolutely wonderful!!! Such a caring and friendly staff made all the difference.

Tiffany Cooper was amazing!!! We loved her and she was super nice and helpful and found us the perfect car.

Awesome as usual. James was our salesman. He was great. What a good attitude and demeanor. He was very knowledgeable about the vehicles and answered any and all questions. Once we were ready to make the purchase, he set us up with Jesse for the financing. Both made the experience truly enjoyable and seamless.

Ashley S. Was so helpful and worked with us via phone and text prior to coming in due to illness. Then worked with us in the rain! Great job!

Notified by email that it was time for my oil to be changed! I liked that! I called to set up an appt. and was told to come on in whenever I could? Was a bit concerned about being worked in, but it wasnt like that at all. While there were several cars, they obviously had enough employees to handle everyone! I was greeted kindly and had less wait time than anticipated.Good job Sparks!

I would describe our car buying experience here as a breath of fresh air. We had recently purchased a bad vehicle at a used car dealership. Cartrell helped me find a vehicle that was right for me and my husband, and he helped me trade in our lemon. I told him I wanted to leave happy and he said he would make sure I did. I would say that, yes, I did leave happy. Cartrell was really great and so was Mr. Eldridge. He explained my warranty options so clearly and made sure I understood everything. He answered all my questions patiently. I didn’t feel rushed or pressured while I was here at all. It was so much more professional than our previous experience. I highly recommend.

I could not have gotten a better experience anywhere. They did so much to help me get my vehicle. They made sure I could get something that I loved and helped to make it affordable.

Cantrell is a great salesmen he got my daughter a great deal on a great car .Shes in love with it and so proud ! Great job Cartrell thanks for all you did . You the man !!!

Kim at Sparks took real good care of me in the service department. She got me in and out with a oil change and a brand new tire for my car. She was also very kind and polite.

A clean business and a wonderful place to shop.

This is the second new Nissan I have bought from Doc at Sparks. I love my new Murano! Doc turned the stress of buying a new car into a fun and happy adventure. He is very knowledgeable and passionate about the vehicle he is selling, and has a way of making you feel important. He listens to what you tell him and did not try to sell me something I didn’t want. Jesse in finance also made me feel great about my purchase. He did not try to pressure me into buying back end products. He did however present the different programs Sparks offered and took the time to explain the value for those products. I felt he also was very knowledgeable and had my best interest at heart. I will and have recommend Sparks, Doc, and Jesse to my friends. It was worth the 90 mile drive I had to make to buy my Murano from Doc!!!

Lisa Kay and Jessie Eldridge made the experience so simple. I was so nervous but from the moment I met Lisa Kay I felt like I was with family walking me step by step. And Jessie...we bonded as if we had known each other for years. They are the best!

Left cap off coolant which caused me to break down in the middle of nowhere on the way to a medical procedure. Sparks offered no solutions besides “try to bring it back to us”

Today I purchased my 2nd car from Sparks Nissan Kia! I followed the finance director Jessee Eldridges recommendations and was able to upgrade from the older model used car I purchased last year, to a brand new 2022 Kia Telluride within 10 months. Thank you James for coming in during your vacation and staying with us for several hours while we made our decision and completed our purchase! If you are looking for a new or used car, go to Sparks Nissan Kia, they have the largest inventory and best customer service in town!

Big John took great care of us. My son walked out with exactly what he wanted.

Great Salesmen.Great Vehicles.Great Service.Our Salesman Doc SpurlinWas so kind and patient with us. Thank you Doc

Love my 2021 nissan sentraThanks Henry

Kim Booth goes far on customer satisfaction during every visit I make a Sparks Nissan.

After having my truck at another car dealership in West Monroe for 4 weeks with no progress. We had it towed to Sparks service. After just two days the service department had my Nissan Titan back in driving condition. The entire team in the dealership was also very helpful, and very kind throughout my visit.

Brad was great sales person explaining everything & answered any questions.

Ashley Sibley was the most amazing sales woman. She made my first buying experience so easy and pleasant!

Great service as ALWAYS... fast, courteous, professional 💯

I had a wonderful experience. Nice atmosphere and good customer service.

They were very helpful and kind. Patience and understanding was given to me and I so appreciated it. I was not rushed and treated very well by everyone involved

Customer service up front excellent..but mechanics need some improvement

The salesman was so knowledgeable, kind and friendly. He did everything right to make my car buying experience exceptional. Hes a very informative and respectable young man.

Mrs. Tiffany Copper is the person y’all need to see because she not going to stop trying until she put you in something

I had such a nice, polite, friendly, knowledgeable saleslady and the finance gentleman was actually nice and made me feel comfortable. While I have purchased several vehicles over the last several years from this particular dealership, this was by far my best experience. I stated what I wanted and how much I could pay and they made it happen! I recommend them 100%

The sales staff here is so friendly. We have purchased vehicles from here before and went today just to look. We are always treated with respect and are made to feel very welcomed.

Doc, Jessie, and Shannon did a great job. Always a pleasure doing business with you guys. Always a great experience. Thanks for all you do.

I went for an oil change and I love the quick, friendly and fast service.

I received excellent service and everyone is very friendly and helpful.

I had the Summer Special. I’m very pleased.

After finally getting the information needed to get my car, things went rather smoothly then. I had a little issue with getting the monthly note where I needed but for the most part, my experience was good.

The staff was friendly and I didnt have to wait long for service, was able to charge my phone and enjoy a TV show and a cup of coffee while I waited for my vehicle. Excellent 👌😊 will not hesitate to return again Thanks SPARKS NISSAN

I returned to Sparks Nissan after they took great car of one of my other cars in a manner that other dealers did not offer. We now go to Sparks for service and we purchased a 2021 Frontier this week.

They never went over any of the inspection checks with me after getting my oil changed.

The staff was awesome. We were greeted as soon as we pulled up and was very friendly until we left.

We were just wanting to driving around killing time, but we were flagged down by a guy, who insisted on walking along side the vehicle. We couldnt discuss things as a family without him there. One might consider that the behavior of a go-getter, but I find that level of intensity annoying.

Oh, what can I say about the car we purchased at Sparks Kia, we found the sweetest agent that sold us a Kia, that we had bought for my husbands grandma as a Christmas present. We drove all the way from Columbia, SC and requested our agent to keep us posted about updates. Two days after we bought the car, it wasnt all that good anymore. One of the two keys they gave us wasnt working. We contacted our agent and she said we could bring it back and they would fix it for us. We drove 2 hours from my husbands grandmas place and took the key to them and they tried to fix it but it wouldnt work. The guy at the Service desk, I think his name is David, said we would have to pay to get that fixed because one of the keys is still working, to which I said that we purchased this two days ago. He walked over to someone and I overheard him talking about the key that they ALREADY knew was faulty. They agreed to take the faulty key and get it fixed within a week. And this was way back in December. Fast forward to March, my husbands grandma called them and they told her that they dont know what key she is talking about. I would give zero stars if I could. If I knew this was the case, I wouldve never agreed to purchase a vehicle from this dealership. I hope I get a response back atleast after this review.

The salesman Ashley was awesome. The sales manager went above and beyond.

Outstanding service! 😉 thank you so much!

The service advisor was awesome!!Last time the service department messed up and had an oil leak after and coated the underside

I went in for an oil change and the service was fast n easy

Evelyn was the best salesperson ever. Very knowledgeable, friendly, & helpful. I would refer anyone looking for a vehicle, to come toher.Della Price

My experience here was horrible. When buying the car they told me I had a warranty so if anything happened to the car they were going to fix. When I had a problem with it they kept giving me the run around, just to say I don’t have a warranty. These people are so shady, I wouldn’t dare do business with them again.

I have bought 4 vehicles from Sparks Nissan. I have always had outstanding customer service buying vehicles there! The team is very accommodating and efficient! I do not care for the service department (they tried to tell me I needed several thousand dollars of maintenance work, including changing the cabin air filter on a vehicle that did not have a cabin air filter) but thats my only complaint. Jesse and Aaron are outstanding in their field and I send everyone I know to them!

Paul was awesome! We had limited stuff to work with with me being so new at my job but he was able to get me into a brand new 2020 Nissan Sentra for the same price as I was previously paying for my 2017 Honda Civic. He’s a great salesman and answered any questions we had and was able to get the process started for me while I was at work so all I had to do was come in and decide which vehicle I wanted and sign the papers!

Service Center people were extremely nice and got the recall fixed quickly on my car. Highly recommended for any KIA work. Thank you so much.

Duane in the Service Dept. works his tail off. Always very welcoming, professional & anticipates the needs of his customers. Mr. Antoine always brings me back to work. Mr. Antoine is very professional & a safe driver. I always enjoy seeing both of these gentlemen, as they are one of the primary reasons that I continue to buy Nissan cars. Hope these comments help them to get great evaluations & raises!

Salesman lied to me about the miles 2days later tried to return vehicle no success..Supervisor said i would have to keep it 12to 18 months make sure they dont cover up anything bad experience at Sparks Nissan in Monroe,La

Pretty much everyone loves something free and My oil change was so I’m grateful for that I also needed an extra key and had it programmed.

I felt life Family, was a great experienceAaron and Doc was so helpfulthis was my third vehicle to purchase from SparksI really enjoyed doing business with youll

Dwayne in service was more than helpful!! He went above and beyond. And I could not be anymore pleased with his personal service.The length of time the repairs took was a little long. But overall, everything was great! Dont mean to be too picky but the floor mats were dirty with oil and/or grease when we got it back.

My service woman was extremely courteous and professional.

Everyone treat me with respect. Advisor was very polite and supportive

They disregarded my complaint and claimed there was no issue

Great place buy auto

My salesman Paul Boyle was very very knowledgeable about the Nissan Murano and a pleasant pleasure to work with; I even met thesales manager, Mr. Jesse and he was very pleasant as well. The young lady in the finance department was very nice and she helped me see the importance of the extended warranty-very knowledgeable as well. The young lady with the service department and the service team seem to be nice too. My buying experience was a surprisingly great one! It appears that Sparks Nissan is being run like a very well oiled machine.

I purchased a used vehicle from Sparks Kia. I expected at least a couple of small issues, since this was an out-of-state purchase. But, James made the entire process as smooth as possible. I am absolutely amazed at their professionalism and can do attitude. Thank you!

I had a great experience with Mr Jemal! He greeted me, my mom, and 2 boys with nothing but joy. He pushed through to make sure I was happy and satisfied with the vehicle I purchased. I thank him for his wonderful service and pray that he is blessed with nothing but success throughout his journey! If you’re looking for a car and want a salesman that will do anything to help meet your need come to sparks Kia and holler at Mr Jemal!!!!

Service was fast and easy. Will definitely be back. Thanks Kim!

Had to have key fob re keyed

In and out at the express about 20 mins.

Where do I begin. First of all, I went in for my free oil change. I called Doc, my salesman and he took care of me and Blake got me in and out of there BEFORE my appointment time.Then, a couple days later, I had a blowout on the way to church and wasnt able to get to Monroe for nearly 2weeks. I was unable to drive my car, my choice.I called Mr. Doc again and he made my appointment for me with the service dept. I had already talked with the service dept and told them it was under warranty and was told that they probably wouldnt cover it because they had a customer last week that the claim dept. Denied. So, I wasnt going to get my hopes up. I arrived and the service guy wasnt too positve but Mr.Doc went above and beyond he said Dont you worry you will go home with a tire today I live on a fixed income, so every penny counts. I began praying!! Mr. Doc disappeared and God showed out! Not only did I get a tire but my warranty covered it all! Thank you God and thank Doc and Blake

I just purchased my second vehicle from Sparks and both experiences were excellent. My salesman, Willie Bartmess was extremely knowledgeable and efficient helping me find the exact car I have been looking for. I live in Alabama and it took one day to finalize my purchase and my new Rogue Sport was delivered to my door the following day. This was a short, positive experience! Thank you !

We bought our 2020 Kia Forte from Sparks Nissan. But we had two entirely different experiences. Our salesperson was Willie, and he was 110% pure dedication. We later found out that he was texting us answers during his graduate class and even came in on his birthday to close the sale. He was an amazing ally in our car purchase.On the other hand, the experience we got when filling out the sales paperwork was not of the same caliber. The gentleman in that office was perturbed that we didnt want the extra warranty and immediately shifted his customer service from helpful to flippant when we turned down the warranty.Overall - we will go back to Sparks for Willie -- no question - but we would avoid the gentleman in the warranty office if at all possible.

Pleasant Experience. Calvin Croft always has your best interest and give you an option of the best deal!!!!!!!

It was good. It was a long wait for an oil change even though a came early in the morning. The young guy who waited on me was nice and came to my car once I pulled up to the service station. He even got them to wash and vacuum my car. Hes the nicest guy Ive seen there in awhile. He told me all the services that needed to be done to my car at that particular mile mark and the prices. That was very nice of him to do that. I wish I could remember his name and I hope he stays around.

In and out for an oil change in less than 15 minutes. Stupendous service.

This is my 2nd time I have brought my Titan in for an oil/filter change and tires rotated at Sparks Nissan. As always, minimal time to wait, great customer service and friendly people!

I have been shopping around for a decent used vehicle so my friend recommended Sparks. I spoke a sales rep why ensured me that a credit inquiry would not be made, but I check my credit report yesterday and saw that Sparks made a hard inquiry. I am not happy about this.