Very short handed. Couldnt answer phone. Was very helpful when I got there.

Google and the sign says they opened at 8:00am 7 days a week. After 41 minutes and going 1st in line to 4th we were all finally informed that it would be 9:00am when they opened. I have requested a change on open hours. Someone needs to look at it an make sure all days are correct. It is inconsiderate to others time and unprofessional to have one thing and it be another. I have wasted an hour of my time waiting when I could have readjusted my time. The same goes for the others that have been here since 8:20.

Was there 2hrs for oil change! Then they did a check on other things on my truck supposedly but their readings didnt match the actual readings on my truck!..if youre not going to actually check tire pressure and other things then dont say that you did on paper when you actually didnt

I went in to buy a new tire and the lady at the Auto Service refused to wear her mask properly. She wouldnt wear the mask over her nose. She said that she couldnt breathe. I asked her several times to put her mask on, but she refused. I told her that she could not wait on me without her mask on properly. Then, I asked for her manager, he was just as rude as she was. I will never buy another tire from that store again. Bad customer service!

Good place to get oil change.

They will put a scratch on your car and want admit it, even if it was a accident.

Good performance

Im turn on this place. The actual service was awesome but the time it took to do the service was horrible. I was there over 3 hours just for a tire change. Plus I was there by 8 a.m.. I actually stood there and watched them walk around and do nothing. Price wise I was happy!! The time it took...they milked the clock!

I was a loyal customer, had used them SEVERAL times for tire issues and oil changes, until they refused to plug a tire when they were completely dead. I get it. Its 45 minutes until you close. Youve been at work all day and youre tired. Well so have I and so AM I. Doesnt mean I wont do my job when someone asks me to. Yall are worthless. Thanks for nothing.

Worst customer service! First day i come in they say oh we are closed at 6:00 pm . And second day i realized You have a better chance of doing it quick and not be fraustated doing it yourself. Came for a tire change took them whole 3 hours and still did not finish one car that was just ahead of me. Oh my god!!**after that i went to Ink firestone, they did it in 5 mins!

The oil changes are cheap and quick. A good quick stop for auto care.

Had an oil change a few days ago here and had friendly service. The wait wasnt too bad either.

Went in today at 12:30 and left 15 minutes later. Both attendants I came in contact with were inattentive, rude and unhelpful. Only positive outcome from this experience is that I did not and will not waste any money supporting this location that is staffed with terrible customer service reps.

HORRIBLE! Brought vehicle for oil change service and 2 new tires (douglas tires bought from this walmart at same time and not online). 3 hours later they tell me they did not do a complete oil change because oil filter was too tightly screwed on to engine. Have NEVER EVER heard any lube tech or mechanic say that about an oil filter. The car was there for 3 hours and the only service completed was 2 new tires installed. I drove my car to the walmart in west monroe right away. West monroe auto center had NO issues with oil filter. Oil change and paying took 20 mintues. Probably would have been one hour with getting 2 new tires installed.Go to Walmart Auto Center in West Monroe!

The service was great .. they got my car in and out of there..

Worst place EVER!! Tell me they take their car at 6:30 & I returned at 5:55. They were done for the day. Next day same thing...basically if they say they close at 7 its 6...if its 6 they stop taking care at 5! And the 1st day I tried to get my oil changed, I waited 3 hrs before I HAD TO TAKE MY YOUNG SON TO EAT. This was the Monroe location.

Horrible customer service attitude. Ladies service desk were useless. They acted as if what I needed was less important then other customers. If I could have have this place a zero I would have

I have no complaints, all is good

Got there at 5:45 for an oil change a white man with glasses told me that they were booked for the day when business hours on the wall says it’d be close til 7pm, and they had just two cars in front of me

SUPER SLOW!!!!! We needed only one tire put on. We arrived at 7:30am. At 9:10 am, our car is yet to be serviced!!!!!

Went to go by a battery and the auto center was locked up 45 minutes early. Walked around and was told they couldnt check me out in either.

As to be expected for anything related to walmart. Not anything to complain about, but not the best experience in the world.

Freda very helpful

They have the worst service ever!!!😈😈😈😈

Piss poor could not even install the battery in my car after i waited an hr for it to be done

Great

Tires