Guy came in here on Wednesday to work on my washer, said that the drain pump needed to be replaced, then said it will cost me 300 dollars. It didnt make sense to me so I looked deeper into it. And took a look at my washer. To find out all I needed to change was the assembly hose that connects to the drain pump wich cost me 21 dollars now my washer is working just tin. This guy is a scammer and his business is very unprofessional I dont not recommend you inquiring this business. For the good of your money

My washer was busted. Needed a new one. They were honest and straight forward.

I highly recommend NC Appliance Repair. We had a leaking washer in our new house. Alex came in and assessed the situation. He took the entire LG washer apart to show me that it wasnt the washer that was leaking but the pipe that drains the water was clogged. He was kind, polite, and I would call him again if needed. The price for his time was more than reasonable.

They did a good job and were quick to get out but the labor rate was very high. Here for about 45 minutes and it cost $170 in labor to replace a $25 part. Probably wouldn’t use again.

Prompt service. Fridge on the blink. no BS would definitely use again.

Called NC Appliance Repair to get my refrigerator repaired. Asked for same day service and they delivered as promised. Had both Radik come out. Upon arriving he diagnosed the problem and made the necessary repairs. The next morning my refrigerator worked better than before. I would call them for any future repairs needed in my home in Monroe NC.

My refrigerator stopped working earlier this week, Alex from NC Appliance Repair came the same day. I appreciated the fast response and good work that he did. Thank you.

My refrigerator stopped freezing. After checking on several companies in Monroe, I contacted NC Appliance Repair. I described my problem and my appointment was scheduled within a few hours. Alex showed up promptly for the appointment and resolved my issue. He was knowledgeable, friendly and professional. I highly recommend NC Appliance Repair.

Not sure what happened this morning? We were supposed to get a part replaced for our grill which the guy came out before the shut down of businesses for the Covid-19 pandemic.The guy came today to replace the part and first told my wife $230.00 dollars for repair but I looked puzzled? He was only here for less than 15 minutes the first time and he said he had to order a part for the grill and he told me about the battery that needed to be replaced.After he told my wife $230 dollars when she asked again he said $120 then I asked why? Then he came back with the price of $100.00.I asked him what did he pay for the part which he noted he got from Ebay and it was $50.00 dollars. My wife went to Ebay and we found that the part costed no more than $9 dollars.I asked the guy why the change in prices and called I assume to be the owner of the company? I understand trying to make a little extra to some degree but I will not pay $50.00 for a part which cost $9.00 dollars. We gave the guy $60.00 dollars for his work and set him on his way.I too run a business and my reputation is on the line when I work for clients. I will not be using these guys again but if you want some advice make sure you come with invoice which break down the cost of parts ordered, their shipping and the labor it will take to fix something.When you come to clients homes and you start Rambling off numbers thinking you are going to get paid what you asked for you better get ready to justify it! Treat people fair, honest and your success will come without any problems.

The best in South Charlotte area. Their techs were on time, very polite and knowledgeable.

Very happy with the service I got on my whirlpool dryer and would highly recommended them to anyone.

Alex came out within hours of me contacting him for service. He quickly diagnosed what the icemaker issue was and fixed it. He didnt stop thereand he did an entire inspection of my fridge and made sure everything was working properly. I would recommend NC Appliance Repair for any of your refrigirator repair needs.

Alex came over and fixed my front load washer way before Samsung could send one of their guys, and I’m super happy!He was very diligent in his troubleshooting in order to not replace parts that are not broken, was very careful, cleaned everything behind, was super friendly and gave a ton of advice on preventing maintenance and how to make the washer last longer. And the important part- it costed me less for him to come over, troubleshoot, replace the bad board, clean everything and verify that everything works than it was going to cost for a Samsung guy to just show up...I couldn’t be happier!

Great service and quick repairs.