Went to pick up some parts for my husband, had them ready for me when I got there and even carried them out for me! Some of the best customer service I’ve ever seen!
Really needs to be no stars. I ordered a circuit board for my furnace in my house for about $200. Paid for next day delivery. Received a tracking label in an email that said my order had shipped. At 12:30pm the day my circuit board was supposed to arrive, I received an email saying my order was cancelled. I called to ask why and was told one of our other stores needed some of our inventory. So apparently, even though I had already bought and paid for a board that had ALREADY been shipped, they cancelled and gave it to someone else. The worst kind of service imaginable. Now my wife, my 4 yr old, and I will have no heat on a night thats going to get down to 21°. The least you could have done was call and tell me that you are giving it to someone else so I could start looking for another store before 5pm and have to go another night huddled around space heaters. Buyer beware.
Phillip litzner biggest cowboy going... keyboard worrier lol trying to exagerat the facts haha school boy
Proffesional people. Run capacitor on my central air system shorted out. I took in the bad capacitor and within 15 seconds a new matching capacitor was in front of me.
Well I’m the owners his grandson and every time I go there the people are nice they might use some language withe the costumers but that’s because they know the people I have been to a lot of their homes and my grandfather would help them with there problem and then have a drink with them and some times bring gifts for them and there family’s overall I believe that they are really good people
Horrible people and horrible customer service. The men there likes to use fowl language with customers.
Knowlegeable people & quality parts. Hard to beat this combination.
Terrible customer service. Never going back again.
If i could leave no stars i would. terrible customer service and rude people
They were helpful and had what I needed, it was also reasonably priced.
Very Good Robert Hillman
Just had a terrible experience with the folks at the Monroe Air 1 Supply,ordered a part that they claim had been thoroughly researched even though it had no numbers or names like the original part, then charged more than I could have bought on line, and the part does not work, blower is doing the same as with old part, and guess what, no return policy
I ordered a ER2198597 Replacement Whirlpool 2198597 Ice Maker. It was shipped quickly and was the correct part, but one of the pieces on the ice maker was broken when it arrived. I emailed A1Supply and even sent them a picture but they will not respond.
#1 air care on this side of the Atlantic Ocean 😉
Cover their warranty,and knew what they doing
They have everything you need to get it fixed.
Friendly and helpful staff
Awesome crew
Really good
Thumbs up
Good prices