The people were great! The salesman Josh took great care of us and worked hard to get us a great deal. We walked out in less than 3 hours with the car we wanted at a great price! Thank you Josh for making it a great buying experience and putting up with our crazy shenanigans!

I started out buying a new 2021 Kia K5, I was really searching for a stinger though. A few days later I saw a used Stinger came in online and I went and traded in the K5. I was told that I would use the same UVO app and that the vehicle had push to start through the app. The next morning I found out that the Stinger uses a completely different app and does not support push to start. This was a big deal because this is a feature I wanted and stressed to the salesman about. So I was misled about that and its going to be $1,000 for the install and part. They wouldnt even give me a discount or work with me at all for that matter. I was also deceived when I bought over $500 in parts and was told I paid for installation, come to find out I didnt but they did not tell me so I was hit with an unexpected bill. I really like this dealership in the beginning, but after dealing with them for a little while I have realized they are not that great to their customers and I will not be buying another vehicle from them. I would not recommend this dealership.

Easiest and most seamless car transaction Ive ever had! The guys are helpful without the pushy stuff. I just purchased a Forte and noticed the next day there was some road rash on the front rim, I brought it in the next day and they ordered a new rim no questions asked. Thats unheard of these days. Definitely have a new customer!!

Our salesperson Adan was great. He was respectful, friendly, very helpful. We enjoyed our experience purchasing a vehicle with his help. Thanks

Service department needs to work on their time management and appointment setting. Made an appointment for one of the first time slots of the day to have my car serviced for routine maintenance. Took them 2hrs to even take the car back to be looked at. I would expect a wait like this later in the day but why first thing in the morning?

I called in and spoke with A.J. he was very friendly and professional. I let him know what I was looking for and my budget and he was honest and to the point with my options. Many dealers wont be so upfront on the phone and try to get you there in person before going over numbers. I really appreciate this branch and will be getting my car from them.

Jaymz, Rick, and Terrance made the purchase of my first EV amazing, I never felt pressured to buy anything. They were extremely helpful and knowledgeable with questions I had in my transition from a regular gas car to electric. The made the whole process quick and easy once I decided to go ahead with my car purchase. Thank you for all your help, will definitely recommend to everyone I know.

Absolutely love this place theyre friendly and most importantly honest. Would highly recommend Valley Kia of Modesto. I drove away with a 2021 Kia Sorento couldnt be happier with my purchase. It was fast and easy. Before coming here i went to Kia in Stockton had a horrible experience.

This place is amazing For a Salesman ask for Ahamd...Easy... low pressure.. great customer service... very knowledgeable on the products... thank you for making this a easy as possible...

DO NOT BUY KIA! Especially the Modesto location. Service department is horrible. I bought a 2018 Kia Optima brand new and have had nothing but issues with the car and their service department since. On top of continual issues with the transmission and the service department giving me the run around for the last 3 years my Kia completely stopped running one day and when I called to ask them for an appointment it was going to take them 20 days to get me in. They expected me to be without a car for almost a month. They said they would have a advisor call me back to see if they could help me out. 6 hours go by and no call back. I called back they said they would call when they were available. 17 days later no call back so I cancelled the appointment. I had to go to an outside source and got it fixed in a day. The service department is lazy, doesnt care and Kia doesnt honor their warranty on their vehicles. Their no appointment oil changes are a joke. I was told an hour to two hours and it turned into almost 6 hours. They act like your a inconvenience and your bothering them when you call after you drop your car off and they dont call you for 3 days after saying theyll call later the same day. No follow through. I could go on forever. The owner should take more responsibility for his company and follow up with customers to make sure things are getting done appropriately instead of just taking our money. Clean out your service department.

Took our 2015 Kia Optima in Friday June 11th. While driving lost all power. Engine needed replacement. Called on Tuesday 6/15 to see if anything was found to be wrong was told would have to call us back as tech who was working on car was at lunch. On 6/16 left message since no one answered and no call back. 6/17 we called again since no follow up from Kia of Modesto. Again had to leave a message. Called Kia Customer care explained what was happening, they tried reaching out and got the same no answer from them. Kia customer care let us know they would send an email to regional manager and ask that they follow up with us.We try calling Kia of Modesto again spoke with AJ I asked for manager not available was going to follow up with store manager and call us back. Finally on 6/21 we were told we needed a new engine. We asked about a rental we were told no. We asked about an ETA for engine one couldn’t be provided due to “COVID”. On 7/19 we get a phone call the car needs a new battery! We go buy new battery and take it and are FINALLY given our car back. When looking over the paperwork shows technician found that we needed a new battery on 6/11! We were not told anything about a warranty, a break in period, or even the type of oil being used. Today 7/25 while running errands the car wouldn’t start. The battery is loose! It’s not bolted or strapped into the car and could be pulled out easily. Extremely disappointed in the way this has been handled. Still no phone call from regional manager either.

Decided to get off work early to take my car in for an oil change since they said no appointments, open Monday through Friday only. So i get to the dealer the guy checks me in and tells me it will be about an hour or two wait but since I lived down the street they can get me a Lyft home. He says I would just finish checking in with an advisor so I go in to talk to the advisor and after me telling him that i was given a booklet for free oil changes, he starts telling me i would have to take my car back to the dealership where I bought it from i told him that the guy who checked me in told me i could do it here as Long as I had the booklet for the free oil changes then he proceeds to tell me it’s going to be at three or four hour wait i told him that was okay since the guy who checked me and said They can get me a lyft. The advisor then proceeds to tell me that it would probably be an hour before they can get me a lyft. Pretty much just seemed like they didnt care to do my oil change since it would be free. Bad customer service overall.

I recommend this car lot. I made an appointment and was nervous and scared, but I really needed a new car. Me being the way I am, I was very very doubtful. I met with Joshua Evett and he was very friendly and really worked with me to get a new car. Himself and the whole KIA family was so helpful and very polite. If youre looking to get a new car, I recommend that you go check out the KIA family. Ask for Josh and tell him Jada sent you😊

Just purchased our second vehicle (first KIA) from here and we are beyond impressed! Our entire experience was amazing. Sarge and Terrance really took the time to show us different vehicles and figure out what would work best for us and our family. Martin was very nice, as always, and explained our contract to us fully in detail. Nick even helped distract our two year old since he was getting a little antsy at the dealership. I would definitely recommend buying from the dealership! The whole crew is amazing and made the whole process go very smoothly. We are in love with our new 2021 Kia Seltos! Highly recommend!

I have dropped of a new Kia Soul. It has been at the service center for 6 days no contact. I have called 8 times and left a message. This is terrible service I have been left with out a vehicle. We were left without a work vehicle for 10 days no rental provided. I will never purchase a kia again. worst service ever.

I really like how they treat the customer,and we really appreciate for Donavine

So much for the radio commercial about helping people out of their current car and into a lower newer car. Bunch of lies and then they hit you with three different banks after telling them to run only once with the bank that would guarantee for sure a financial come back. Bunch of lies dont waste your time with these guys. Stayed there for 3 hours and no results at all I walked out with the same car and lost time and hits on my credit report!!!!

Ahmad is very professional and honest. Good experience so far.

Totally dont understand how this dealership makes any money. I showed up this morning to test drive and hopefully purchase a new 2021 Sorento. They said its not available but it wasnt sold???

Josh Evet at valley is an awsome guy got a nice 2021 kia forte. Beautiful car awsome help and service valley kia is awsome. This was my first big dealer and brand new off the lot car i have and was very nervous but he made it easy. Im inlove with this car.

Hands down one of the best car buying experiences iv ever had, the staff was so friendly and helpful and made the whole process a breeze. I would highly recommend them for a trade in because they gave me a great price! We were in and out with everything done in under 3 hours, they were mindful of keeping a clean and sterile environment and everyone wore a mask.

Absolutely amazing experience! Josh and Terrence really worked hard to make sure I went home in a new car. The whole staff was friendly and has great customer service. If youre looking for a place to buy a car, this is the place! Ask for Josh. They definitely went above and beyond for me, and made my experience a great one! Ill be going back next time I need a car.

I have taken my car for maintenance service and one recall 2 or 3 times now and have been treated honestly and fairly. Never felt they were taking advantage of me, trying to talk me into repairs I didnt need. Also, they sanitized the surfaces they touched - important during a pandemic.

Josh in sales was greatAj was amazing with working the numbersMartin super professional and quick with paperworkRobert in service is the absolute best. Thank you to all..

Horrible customer service. I had an appointment scheduled to drop off my car for a recall. 4hours later I called to check to see if it was done. The associate Caleb at the service desk told me “ Oh you didn’t have an appointment so your car will be done last, they just pulled it in.” Are you kidding me! Almost 5hours later and still waiting for my car .Joke -

Thank you Aj for going the extra mile. My husband and I came from Stockton to purchase the Kia Telluride 2021. This is our first brand new car we have ever purchased.. we are pleased with our purchase. Thank you Modesto kia..

I cant speak for the Sales side, but the Service Department is just terrible! I dropped my car off at 8:15 for a recall, and they said the diagnosis would take a couple of hours. I did not hear anything back until noon, and that was after I called them multiple times to check my vehicles status. I asked them to send the shuttle service to pick me up and get my car, and all they said was: our Driver services are based on the availability of our in-house employee. Three and a half hours later, I had to pay for an Uber out of my pocket to pick my car up.Their communication is just horrendous!

They treated me great, thanks

Had an amazing experience my sales man Donovan made my car buying experience so easy with there process. First they sit down with you and ask you what your looking for in a vehicle to make sure you get the vehicle you want. Second they pull up the vehicle that matches your needs so your not just walking around the lot lost not knowing what your looking at exactly. Then you go back in and do the numbers easy as that was in and out in 1hr and 30 minutes thats from getting on the lot to driving off in my brand new car. Thank you so much Donovan and the rest of the crew at valley kia of modesto.

We went because of a radio add but they lie on the add we have our car almost paid off with very low miles and they said contrary to the add that they need a huge down payment plus our car and our credit is good

Parts department is garbage. I live an hour away and called yesterday to make sure they had weather tech floor mats for my Telluride. The employee confirmed and even read me the prices. I get there today and the employee there says they dont carry it and it takes a week to deliver.

They made me feel at home ! Thank you for making possible the purchase of my new car without a doubt a great experience that has to be shared. thank you Julio!👍🏽 for the attention provided

They are very kind to their customers and to the children they definitely try to take care of their customers if they are full they will try to fit you in if possible they are animal-friendly I have taken my dog in you will be taken care of I do recommend them they are the only ones I go to

Best experience buying a vehicle. They stayed late and worked so hard on getting me the best deal possible. Big thanks to Josh, Sarge, and the GM, Terrence. They were all so sweet and patient.

Anyone who has ever bought a car before knows that buying your first car is an exciting but stressful time. These guys not only made my first time buying experience quick and easy- they made it fun and memorable as well! Sarge and Martin were willing to go the extra mile to make sure we were satisfied and comfortable. Every time I’ve come in there since, Martin, Sarge, Terrance, and the rest of the gang have provided consistently helpful and friendly service. Whether it’s your first time, second time, or even tenth time buying, I recommend Valley Kia to everyone!

In November of 2019, I bought a Kia Sorento from this location. The people here are very helpful. They work on your choice of vehicle and work to help you get the vehicle if your credit is not good or if you are building the credit. I had good credit so my process was easy and good. If you worry about the credit then just ask them to pull a soft credit pull which they normally do to figure out if you want the rough payment detail and down payment. Also, they provide you with very detailed information about the vehicle and the process. I recommend you visit this location to check out the cars and the process.

Great dealership super nice people. Fast service and great people.

One of the best experiences ever

Went well, my vehicle issue was resolved.

Brought in my car for a recall.

5 hours to change a tire. Came in at 9 am and it’s almost 2 pm. Still here. Still not changed.

I have only good things to say about Kia dealership in Modesto. Our salesperson was Josh. He was very helpful and friendly. He worked really hard to get us a great deal on our Kia Niro 2020. Great customer service!

Josh and Terrence at Valley Kia were great. Came from the Bay Area to look at a used car and these guys were upfront and efficient. I called and made the appointment. The car was here and ready to go and they made the process very quick. For a long drive here and a long drive back it was worth it. Very reasonable prices as well! Ask for Josh Evett when you come here.

The Kia of Modesto is outstanding. The staff is always very accommodating with personalized service. The service Manager Marshall even remembered my name and the reason I came in 5 months prior. I recently needed a repair and they were all over it. I had my vehicle back in 5 days. Thanks guys.

Nick Harp is my HERO! Great service from all the staff. I should have bought a Kia years ago.

Serg is a fantastic guy...we are not ready to buy yet but is being so helpful, no pressure

WOW! Got rid of our old car, that we still owed on, and got into a NEW Kia! The payments and down payment we wanted Sarge worked out for us! If you want easy hassel free service and great customer service and get the deal you want go here and ask for Sarge! He was great and down to earth and never pushed or forced us to make decision we werent comfortable with.

Josh and the whole team were very friendly and helpful with getting us into our new Kia Optima. Gave us everything we asked for with no issues. Thanks guys. One happy momma today.

Service is bad ...the attitude from the front desk personnel is rude.

I would first like to give a special shout out to Josh and Terrence who really looked out for me and made sure we could make a deal around the price range I was looking for. Everyone at Valley Kia of Modesto treated me with the up most respect and proffessionalism and I would definitely recommend them to anyone of my family members and friends. If your seeking a new vehicle I would definitely stop by Valley Kia of Modesto and give them a try ! I know everyone says its just a Kia, but they have came a long way and there making quality vehicles that I believe everyone will enjoy !

It wasnt what the advertisement said it would be so dont believe everything you hear on the radio or on T.V. cause it isnt like what they said it would be at all it was the total opposite and a complete waste of time and gas traveling from Concord to Modesto I wont even give them a rating but I have to give a rating of 1

The staff are very friendly, and always treat me good. They also take very good care of my car.

I have to give a great shout-out to Julio, and excellent car sales man who didnt force or pressure me and my fiance on getting her a new used car. He was awesome, direct and honest and thats what I cared for. We had a great time and drove away with a new car. Julio is the best and massive respect and props for Kia of Modesto, I might come back again to get my own car here as well.

Service department is bad. They only employ technicians, not one ASE certified mechanic. My car has been there 2 months and incurred $1700 in unneeded repairs. Took the car to a real mechanic who replaced the one $50 faulty part and now car is fine.

Radio ad lied. Simple marketing trick.

Honestly I wish I could give zero stars. My wife and I bought a used car from this dealership and twice now has been unresponsive and a complete disaster trying to work with them. The 1st time that had it for over a month. 2nd attempt and they wont call us back. Heres my advice, go to another dealership and if you do come here dont bother with their extended warranty. Its not worth the paper it is written on. Terrance (not in the service department) is caring and responsive however outside of him you are left in the dark.

Recalls were needing replacing today for my Kia Forte and they took it in immediately being that the vehicle shut down on us. Everyone I spoke to over the phone was kind and helpful. Aaron R. in the service dept was very helpful and kept constant contact with us regarding the status of our vehicle. It was in and out the same day!Customer service is excellent at this location. The way a customer is treated is everything and should be recognized.Will be returning to this site.Thank you!

Very friendly :)

Martin, Nick, and Terrance are awesome to work with. I highly recommend Valley Kia of Modesto. No matter where youre from, you should get your good self to this awesome dealership and check out what they have. They went above and beyond.

Amazing customer service ♡

Great customer service; No pressure / hassle to make a purchase. Very nice used car department with a nice selection of vehicles available. My sales Man Andrew Ramirez was very patient and got me in a vehicle with the payments I ask for. Highly recommended if in the market for a vehicle.

Purchased my first car here Black Friday weekend 2018. Valley Kia Modesto staff made us feel comfortable and not pressured at all. It was the most Awesome car buying experience. Thank you Shara, Terrance and Luis for excellent customer service.

Great customer service. Comfy home atmosphere. Coffee and tea service station.

Patrick was a phenomenal salesman. He made our buying process fun and quick. He was very knowledgeable and, I will return to Kia again. The rest of the staff was just as good!

Thanks kia truly wonderful staff. Got an awesome car for a great price they didnt disappoint Marry Christmas 🎁🎄🙏

Ahmad Gheith Sales Consultant was AMAZING! Best Customer Service!

Great service, I went here for an oil change. Not only did they change the oil, they also wash and clean the interior of the car. As, they were cleaning they found $40.00 dollars in my car and inform me of it. They deserve a five star rating.Thank you, Valley Kia. You have a customer for life.Michael Preston

Great service

Wonderful customer service. We were working with Nicole via phone and Patrick helped us but did not step on her toes and take her customer.

Excellence to the max ! They all went above and beyond for us here everyone worker was kind professional and accommodating they bent over backwards to get us the best deals and make sure we were happy 100% Ill never shop anywhere else if I need another car. We are now a family of Kias.. Shara was the best salesperson ever ! Kind patient and very very professional! Thank you all...

My car was in there 7 days on a recall without work being done because kia consumers was waiting on the district manager to approve to do the work. After calling and leaving a vm to the general manager letting him know the service advisor has not contacted me and he doesnt call me back after leaving vm and having to pay for a rental out of pocket a service manager finally called me and informed they woould do the work as a good will. Service was horrible never received a call on any update or then informing me my catalytic converters needed to be replaced. I only found out after I called. Only call I ever received during the whole 7 days was from the service manager after he most likely got a call from the general manager after leaving him a detailed vm on what was going on. He said my car would be ready on Friday and that he would call me and I also informed him that I had let the service advisor know I wanted to pay for my oil change. Well it was already 3pm on Friday with no call from him so I decided to call and he said he has been out of the office all day. So hes telling me no one else could have called??? Then he said my car would be ready by 530. I get to valley kia and no service manager or service advisor were there to see me when I picked up just the customer service person. I signed and paid for my oil change and he informed my catalytic converter was replaced. As I walk to my car they DIDNT EVEN WASH IT. It sat there for 7 days and couldnt even wash it.

Had great help from Donovan ! Only problem I had was I was hungry the entire time! Thanks for the help guys!

I habe brought my Soul here for service twice and both times was pleased with the service I received. Aaron is very helpful and friendly.

They will not help you

Great service department,Kaleb was very helpful and explained everything.

If I could leave a 15 star review I would!! My grandma really needed a new car and they were so good to her. Didnt try to sell her anything she didnt want or need. we came in before closing on a Saturday and she had her car by 11am on Sunday! I had to bring my kids and they were so nice and good to them too. The managers the Salesman Nic...we will be back we feel like family now.We are part of the Kia family 😁You guys made my grandmas year shes been all over town showing off her new ride!!I also wanted to add that before we went to Kia we went to Modesto Jeep Chrysler first and it was a horrible experience...they ignored us and acted like they couldnt help us Im glad they didnt get our spirit down and we decided to drive across the street!!Everyone go to Kia!

Customer service is great went in for a basic oil change took less than what I was told and they even gave me a free car wash.

Thank you USA a Valley pia was the best car buying experience I have ever had so thank you to Ryan AJ and Martin thank you thank you and thank you

Good service dependable cars

Shocked and appalled. Firstly I was amused at the low ball offer I recieved for my car of 1500 and then surprised that Andrew and Terence though I didnt know how to do math. I looked at a car that was 14999 and was told my payments for 72 months would be 315 that math works out to 22,680. At 14999 Id only have 57 payments. Update. I sold my car to VROOM ( a website that purchases cars) for $4000. Also I drive 700+ miles a week.

Friendly ..... But charge way to much for a simple service

Ripoff pricing in the service department. Quoted $150 to replace 2 goals (I had already purchased the lamps). An independent garage did the work for $20

These guys really helped me out after my car was totaled and I needed a new car!! From Umar Abassi as a excellent salesman to Terrence the Sales Manager understanding my situation and humbly helping me out every way he could to John Albertson the Finance Manager really going over all my options on helping me out in a very difficult time of need for a car! Thank U so much guys U truly were the best around of any dealership... The best hands down honestly!!! I love my Kia Forte... Again U guys are the best and had no problem helping me out... Thank U again!! Scott V.

If you need to a car ASAP just look for josh he got you.

Very friendly people

Great dealership great friendly people very helpful and i would deffently purchace another car from them again and will refer everyone i know. My salesman was Martin Baskin answered all my question and concerns above and beyond.

I would recommend this dealership to anyone looking for a honest,convenient, and friendly dealership to purchase their next car. At one point I was confused about some of the financial aspects of my purchase and Terrance took the time to sit down with me and go over every detail I didnt understand and also make sure I wasnt leaving with any questions about any thing. He is definitely someone you can trust. Also ask for Andrew hes who worked with me when I bought my car and if I have any questions he is always willing to answer my questions when I call. You dont just leave here with a car but as part of the Kia family. Thank you Valley Kia of Modesto.

Sarge is amazing.. Thanks for everything..

Had a awesome experience at valley kia Umar -sales Terrance and Louis finance we extremely helpful and great to work with.

Quick and easy service at dealership rates.

Amazingly easy transaction, Nick, Umar, AJ and Terrace were very professional and made me a Valley Kia customer for life. I highly recommend them, no high pressure salesmen here!-Wendy Norbeck

Just bought a new 2019 Kia Sportage, highly recommended Umar (sales consultant) & AJ (sales manager). Great experience overall.....cant wait to drive my car 😊

Just visiting with a friend nice people

Very friendly staff and got the work done on time

Great customer service!

Very good customer service, very friendly staff

Sarge is the best great people

Umar(salesman) terrance(finance manager) were so awesome they got me into a 2019 kia soul plus very accommodating to everything from water to coffee to opening doors and talking like weve known each other a long time cracked jokes Terrance worked some magic to get me into this car and I would highly recommend coming here if you want to buy a kia thank you soooo much

Only second time here. staff is friendly and helpful !

Very nice people