user
Central Valley Nissan
4530 McHenry Ave, Modesto, CA 95356, United States
Appearance
Central Valley Nissan
Comments
Fr
Review №1

My last two dealer experiences were so bad they were almost scarring. I was determined to shop a car for my mother online, NO MORE DEALERS I TOLD MYSELF! My mother and I pulled over when we saw a car that piqued our interest but warned my mother not to engage. MARTIN LOPEZ approached us and offered to help. In a few hours we were in contract. MARTIN answered my questions and prepped everything while I went to the store to pick up some items for my new born. MARTIN was a straight shooter and a pleasure to work with. There were no surprises during the transaction. The management team gave us their best rate from the beginning and we concluded the deal quickly-did I mention I have a new born? EVERYONE was nice and super helpful. A big THANK YOU as well to the sales manager Ignacio Lopez. Thank you Central Valley Nissan for everything. I will be back for my wifes new ROGUE ;-).

Sk
Review №2

I am a first time buyer and i really appreciate the service Jerry was giving. He was very kind and he helped us through the process very well. I am happy with the service that was given !

Se
Review №3

Great experience working with Laura Sanchez & Martin Lopez. They both were patient and worked with me to get a great deal ! Definitely recommend for all your car needs .

Ev
Review №4

I loved this place! Leslie is amazing! She worked really hard to get a great deal on my car. And I was able to drive off with it that day. I really appreciate everything she did as well as her coworkers. Definitely will be going back should we decide to get another car. Thank you Leslie!

No
Review №5

12/10 experience here! Jerry and Ignacio were like the dream team, amazing and super friendly! Another bonus is that they speak Spanish and explained the entire process very well. My mind was set on a black Nissan Altima SR and although inventory was scarce they were able to make it happen that same day! Would definitely recommend these gentlemen to anyone looking to buy a car and this dealership in general.

He
Review №6

Took the car in for a Recall Repair, there was a FREE OIL CHANGE offered but since we just recently had it done I asked my wife to see if we can get a RAINCHECK for when we need it, at first she was told yes, theyll honor it till the end of Nov which was fine by us, then when the tech went to get the keys from her they flipped the script and told her both the Recall Repair and The Free Oil Change had to be done at the same time, so we simply refused the oil change as I hate the Bait and Switch scenarios!

Ja
Review №7

Thais was really helpful and made my car buying experience an enjoyable one. Super friendly and went out of her way to make sure my purchase was as smooth as possible. I would recommend this dealership to anyone looking to purchase their next vehicle

Al
Review №8

I had a really great experience with purchasing my vehicle, the sales person Oscar really helped me out when coming to find my right car!

Sy
Review №9

I have been doing business with Nissan for years and they have been incredible. Again today I went in and had a great experience and walked out with a brand new truck. Peter made it his top priority to find me exactly what I was looking for. I cant forget to mention how hard Neal worked to get me the exact payment I wanted. It was a great experience and I love my new truck.

Ja
Review №10

A special shout out to Pete Roblero and Ignacio Lopez for making this truly the BEST car dealership experience I have ever had. I had limited time and even less patience, and Pete was nothing but direct and professional. Spent this past week driving my brand new Nissan Kicks SR, and I love it. It handles beautifully and is easy and fun to drive. I look forward to many years of driving this vehicle.

Se
Review №11

I’d been searching a few dealerships for a Nissan Rogue and finally decided to just go to the dealership to see if they had any good used vehicles. Leslie was extremely accommodating and really listened to what I was looking for in a vehicle. My experience was probably the best when I compare it to any other time I’ve purchased a car. Thank you Leslie and team for your excellent service!

Th
Review №12

Danny Castro is amazing. He really took the time to let me know what needed to be done on my 2018 Nissan Rogue SV Midnight SUV. Him and his team did an oil change and rotated my tires for me.I will always come back here to take my car. Everyone here offers great customer service and knows exactly what they’re doing and they work great as a team.

TM
Review №13

Absolutely great service, this is the second vehicle I have purchased here within the last two years and I couldn’t have asked for better service. Please ask for Laura, she was wonderful and I couldn’t thank her enough for her great service and all she has done for me. Not to mention she is pregnant and due in two months and she has helped me tremendously today! Thank you again Laura.

Ma
Review №14

I spent almost 400 bucks getting service. I am now missing a valve stem cap. Which Ive had to replace before due to leaking air after a visit to this dealer once already. Its almost as if its a purposeful thing since its happened again. The oil change sticker in window that was installed last time was just left there while a new one was placed right next to it. Making me scratch my head as to how much time that saved a tech. The service reminder also wasnt reset on the in car menu leaving me to look up how to do it and do it myself. These things are honestly pretty minor but the reason I spend the extra money a dealer runs me versus a well reputed mechanic shop near my house is because I expect everything to be top notch if I am paying that premium on top of driving 40 minutes to the dealer. If these little things arent finished 100 percent am I sure I can trust that the actual mechanic work was done 100 percent too?Staff wise, everyone was super friendly and accommodating. So no trouble on that front, but I dont drive my family around in the staff. I drive it around in my car so I need that to be at 100 percent.

Ro
Review №15

It was very professional and I was surprised at how well and fast the work was done! I am really impressed by the cool people working there, so friendly and helpful. Parts manager and service really made my day!!! Thanks for the super service because of past bad experience with other shops a transmission is serious business, and your shop knew how to get the job done at a better price than Stockton Nissan, and other shops. I am very happy with work done car drives very smooth... Thanks Central Valley Nissan! Great customer service, cashier and others great job. Sincerely a happy customer. Mr R Gonzalez

Da
Review №16

A great experience at Nissan. 3rd time buying here. Our salesperson was Jerry Delgado. Explained everything in detail about the Rogue. Helpful with setting up my Bluetooth and answered all of my questions. Great guy and very helpful. I truly was happy with the purchase I made today. Thank you Jerry!!!

Di
Review №17

Connor helped us with our issues with our transmission and thoroughly explained every step of the way. He had great communication and was very kind and understanding. He was willing to hear my husband and I with our concerns and addressed them in a very professional and knowledgeable way. Connor made the experience great and I would definitely go back to him for help.

Lu
Review №18

I am a first time buyer and my experience at Central Valley Nissan was outstanding! Javier and Ignacio went above and beyond to make me feel comfortable throughout the entire process. Javier was very respectful, attentive and knowledgeable. He answered all my questions and trully went above and beyond. Ignacio was very respectful, knowledge and took the time to explain things thoroughly regarding extended warranty and other services Nissan has to offer. I truly experienced outstanding customer service. Highly reomend it!

Ky
Review №19

Leslie Gonzalez was a very professional and knowledgeable sales consultant. I would recommend doing all your business with her! She will put you in the right vehicle and find you the best deal!

Ma
Review №20

Good experience in buying a new vehicle. Hector Ramirez great salesperson with an excellent customer service that exceeded my expectation the transaction was easy

Mi
Review №21

Danny and everyone else involved were just great. Even got a rental after a few days when I really needed it. Just a great experience all the way around! People are awesome at Central Valley Nissan!!!

Jo
Review №22

Had an amazing experience at Nissan with Hector. Hector did an amazing job in helping us with our purchase! He is friendly and has one great enthusiasm. This is our second time making a purchase with Nissan and the customer service is astonishing! Thanks Hector!

Ga
Review №23

Website stated Mfg suggested maintenance package for 60k miles was a bit over $360. I was invoiced almost $800 - and that was after removing several services that were not needed. I even stated that I wanted the manufacturers suggested maintenance done, not the central valley suggested maintenance.

An
Review №24

I went in for a recall on the hood latch and was offered a free oil change and air filter replacement and experience went well. They also gave me a list of services my car needs.

El
Review №25

Where do i start with this Awesome sales Woman!? I 100% recommend coming to Nissan Modesto and asking for Andrea Martinez! She is so easy to get along with and has such a great attitude from the moment you step inside. Thank you for your Excellent customer service, best first time buyer experience i could ever ask for ❤

Ch
Review №26

Very good service . Whatever question me and my family had was answered . All employees were super helpful especially Juan Z. Helped us in whatever we needed any questions about a car he was always their answering them and finding out deals for us . Me and my family are very thankful that he helped us, which led to us buying a truck and we are very happy with it. Out of many dealers we have been too this was by far the best one. Thank you Juan for helping us get our dream truck. If you ever need anyone to help you with buying a car by far recommend Juan a great salesperson!!!

Ro
Review №27

Had a 2018 Nissan Sentra that didn’t stand up to its age. Juan Zendejas was able to get me a great deal on a used car that looks brand new. Answered all of my questions and was very patience. Thank you!

La
Review №28

Jerry went above and beyond the norm to help me find a new used car. He is pleasant, helpful and friendly. He obviously enjoys helping people. Thank you Jerry, youre the best!

Ru
Review №29

Worked with Hector from beginning to end, definitely buying from him again. Knows his cars in and out. Got me the best deal.

Gu
Review №30

I really enjoyed buying a new car! Juan was very informative on any questions I had and made the process very easy to understand. Very prompt and friendly service I definitely recommend this dealership!

ad
Review №31

This was my first time buying a car. Ignacio and Juan were both very informative and helpful! Juan answered my questions to the best of his knowledge and went above and beyond. He definitely made my first time buying a car stress free and fun! Will definitely be returning for the future.

Va
Review №32

Very happy with my car shopping experience at Central Valley Nissan, and working with product specialist Laura Sanchez. She was extremely helpful throughout the entire process and answering any questions I had and did a great job of finding the right car for a great price and interest rate. Overall, I had positive experience as a first time buyer and would highly recommend working with Laura S. Im really happy with my new 2021 Rogue!

Co
Review №33

Transmission went out on a long road trip, and I needed to have it repaired under warranty. Travis in the service department was friendly, helpful, and went above and beyond for me. I am very grateful for his help - he made a potentially stressful situation totally manageable.

ol
Review №34

Hands down very helpful. Very professional and truthful. Shout out to Leslie Gonzalez, Neil Dow and the Central Valley Nissan team.

Mi
Review №35

I had a good time at the Central Valley Nissan. Big thanks to Hector for helping me out getting a car. Most of the negotiation went smoothly.

St
Review №36

I went in with my husband to look at cars. Laura Sanchez greeted us at the door And offer us cold water right away. She took the time to show us all the cars we were interested. As a first time buyer, we did not feel any pressure and she answered all the questions we had. Thank you Nissan for this great experience.

Ab
Review №37

Had a great buying experience with Martin! Our first time with the Nissan dealership, and will definitely recommend to family and friends.

Ja
Review №38

My sales rep Martin was very kind and knowledgeable when interacting with customer i would come back again to buy my next car Thanks again Martin 😁😁

Ki
Review №39

Great customer service! Very friendly and attentive to all of our needs. Juan helped us out and he made sure t help us find exactly what we were looking for. I would definitely recommend going here. I love my car

Vi
Review №40

1. If a customer request to receive a car wash and its something that is offered then make sure the vehicle is washed before pick up.2. Dont wait for the customer to call you there should always be a follow up call to keep your customer in the loop.3. Service advisor is the most valuable position in a dealership so dont over promise and under deliver.4. Cold transfers are bad practice.5. Call a customer back to confirm you received their message.

Ha
Review №41

Javier was great! He was very kind and understood what we were looking for as well as helping us get the exact car we wanted. Javier was not pushy at all and explained everything about our new Armada! Ignacio was great as working with us until we got the payment and price we wanted.The dealership was comfortable and clean. We were very happy with the overall service we received, and the amazing new car we drove home!!

Li
Review №42

Jerry Delgado did a great job! Got my first car with him. Totally recommend!!

Al
Review №43

Hector Herrera provided exceptional customer service and he was able to locate and bring the exact vehicle that I was looking for. Hector provided me with a great first time buyer experience.

Ju
Review №44

When you come to Nissan ask for Leslie she will help you get you in the right vehicle.

Lo
Review №45

I have mentioned once before my displeasure in service at Central valley Nissan. Maybe I’m asking for too much or customer service is a thing of the past but when I come to a place for service I shouldn’t have to wait for an individual to finish their personal Call. I was standing in front of Maria for 2 to 3 minutes as she was talking about leggings before she greeted me. However when I return to pick up my vehicle the service was a little better. I am seriously thinking about looking for another Nissan dealership to provide my service.

De
Review №46

Peter has amazing customer service and very knowledgeable on his sales. He put me in a brand 2021 car when I didn’t think it was possible. I highly recommend Peter for your car sales.

Le
Review №47

Thais cazares and Neal was so wonderful. I really enjoy the service!

Ge
Review №48

Fast, friendly and knowledgeable, did the job and didnt try to upsell on unneeded things which I appreciate. Great customer service and a great atmosphere

we
Review №49

Everyone here was very warm & friendly. They genuinely listened to my needs and managed to make it happen in the smoothest way possible! Big thank you to Hector. Would definitely recommend!

Hs
Review №50

Everyone I meet is very friendly and respectful. Its a great experience.

Je
Review №51

After looking tirelessly for cars, we finally arrived to a great dealership that offered great customer service. A combination of great customer service, transparency, and diligence with transactions, made buying a new car a breeze. I love my new Altima and I can thank Nissan of Central Valley for that. Highly recommended and great people working there.

Ch
Review №52

Neal Javier Ignacio had an awesome experiences here and will recommend my family and friends here to Nissan to get excellence services and a brand new car… great people..

Pa
Review №53

Had a really good buy, Hector Herrera made sure we left with a good deal, Satisfied customer for sure.

Hi
Review №54

I’ve paid quite a bit to service my Altima at an 8:30am appointment I made online. I went out to eat breakfast till noon came back to Nissan to wait. It would be nice if free donuts were available for those wait long hours for car then having to pay quite a bit. My Altima is working great after servicing. But one item I was told could not be looked at weekends. Low air pressure warning system I believe don’t work.

Lu
Review №55

We had a great experience at Central Valley Nissan with Leslie! She did an amazing job at helping us pick the right car.

C
Review №56

Oscar was awesome, he really went to bat for me...if you plan on buying a car at Central Valley Nissan ask for Oscar

Je
Review №57

Thais canards excellent job, I appreciate your help.

Xo
Review №58

Hector Herrera was great I had a really good experience thanks Central Valley Nissan for my second Sentra in the last 4 years ask for Hector for your next car 👍👍

Ga
Review №59

Juan was such a great help! I asked to see many cars, and he showed me all of them. Juan listened to what I was looking for, narrowed my search, and helped me find the car I purchased.

Mi
Review №60

Jerry the sales guy was superb. Even though I told him up front I wasnt buying in CA and just wanted to try out the seats in the Rogue, he pulled the car out of the parking space for easy access, and walked me through the features and then asked if I wanted to test drive it. He was very excited about all the improvements Nissan had made to the !!car and was very knowledgeable about each one. If you want a Nissan, go see Jerry!!

Sa
Review №61

Laura and Pete were friendly and great communicators. No complaints here!

Ju
Review №62

Great Team! Great Customer Service! Shoutout to Javier and The Sales Team!!

Li
Review №63

Laura Sanchez was the product specialist who helped us be able to purchase our car. She greeted us right away and was very attentive to our needs, questions, and concerns. We did not feel pressured from her to make any haste decisions. Laura was able to answer all our questions and attend to our requests. We highly recommend coming to this dealership due to the great prices and the phenomenal customer service. Also, a thank you to the manager Ignacio who helped us get a great deal!

Gr
Review №64

My experience was excellent Andrea Martinez was my product specialist and she did a great job helping me purchase my dream car! She is so helpful explains everything so well and helped me find the best offer! Super satisfied with her service and recommendations!

Br
Review №65

Andrea Martinez was AMAZING!!! She was so patient and nice she it was my first car and she walked me through it stayed late and made sure I was happy with everything!! 10 out of 10 WOULD recommend !!!! Thank you!!!!

D
Review №66

I approached Andrea Martinez at Central Valley Nissan about purchasing a new truck. Andrea was very responsive. She listened to what I was looking for. She was very attentive to my wants & needs in a new truck. She was responsive to ALL my questions. If she wasnt sure about something, she took the time find out factual information instead of winging it.It was a real pleasure working with Andrea on the purchase of my new truck and would definitely recommend her to other people!

Wi
Review №67

The process of buying a car was very quick and intuitive. Laura was very helpful, and I would shop here again!

Cl
Review №68

Laura Sanchez was very helpful on helping us with our trade in, she has great customer service very patient and friendly. Thank you Laura for making this experience easy and fun!!

Ra
Review №69

Andrea Martinez was very helpful to my girlfriend and I, the process was very fast and smooth. She was able to work with challenges and get us approved. First time buyer experience was awesome, and the manager was nice. Ask for Andrea, she’ll take care of you.

As
Review №70

Had to physically go down there twice just to get an update about my car. Every time I called had to leave a message and never got a call back. My car sat there for about a week while I’m trying to find out what was wrong with it, finally told I needed a new engine which was total b.s. Was not happy as it’s my only mode of transportation.

Da
Review №71

Javier provided great service on our first ever car purchase!

St
Review №72

Jerri attended us on our latest purchase of our 2020 Nissan Altima. Very professional and excellent sales person. Answered all of our questions and concerns and would definitely be purchasing through him in the future.

Pr
Review №73

At first the service was great bought a brand new 2021 Altima only to bring it back about two days later to find out the horn wasnt working and had to be replaced ended up getting my car back a week and a half later the day after I picked it up it completely died on me wouldnt start or turn on had to jump start it and take it back in only for them to tell me oh the newer model cars are having problems with the batteries and we are going to have to change the battery mind you this problem was never mentioned at the point of sale the first month was hell with this car having to go back and forth to Nissan service center afraid to drive it to far in case if something else went wrong. I traded in a perfectly good basically brand new car for a new car thinking its new I wouldnt have any problems but I made a huge mistake. When I talked to the manager his answer was well its fixed now and everything is covered under warranty. Like that is completely beyond the point I shouldnt have had any issues with it being a brand new car like do you not check your cars before selling them to customers or are you merely worried about your commission. Be very careful when purchasing a vehicle from Nissan make sure before you purchase you inspect it or have it inspected and ask about your vehicle having battery issues.

Ti
Review №74

Peter was awesome on helping me find the car that I wanted and i pick up my car on this Saturday so if you need a car come and talk to peter.

Gr
Review №75

Hector Herrera thank you for your great professionalism and meeting our expectations with what we were looking for! Such a great employee!

Di
Review №76

Friendly service, Javier was very helpful and insightful. We enjoyed our time being at the dealership as Javier kept conversation up and kept us informed of the vehicle as well. Awesome service and an even friendlier product specialist. 10/10

do
Review №77

Javier helped me and Ignacio happy with my new whip🤑

R
Review №78

I had a wonderful experience at Central Valley Nissan. Hector Herrera was my sales person and he was an amazing helper. He is honest, fair and very very friendly. A special thank you to the sales manager as well, Neal Dow. We bought a 2021 rogue sport and are very happy.

Br
Review №79

My experience at Nissan was awesome. Leslie helped me get information on some vehicles. She had a very welcoming environment.

Ka
Review №80

Jerry was amazing and he definitely played a key role in helping me get my new car. He was so nice and understanding, definitely made me feel comfortable while I purchased my first car. I’d buy another car from him in a heartbeat. Thank you tons Jerry and the team at Central Valley Nissan ❣️

Je
Review №81

Laura was very helpful with the trade in process, also if your are a fan of Cardi B come and get her autograph and picture !! Thank you Laura youre the best!

Aa
Review №82

BEWARE, After picking up our van for service from DODGE, with 0 interest in getting rid of it. Joe from Nissan calls us up to tell us about their shortage of vans and how much they need our Dodge Caravan. After being lured into the idea of possibly getting a new vehicle we entertain the idea by checking out some options online. Then we get an email from Ana to set up an appointment to meet with Jose. Upon arrival to our appointment Jose decided on the spot without appraisal that they wont pay me much for this, wed be better off taking it to Carmax. This dealership either has trouble getting their associates on the same page or theyre using disgusting lure tactics. Either way theyve lost our business!

Ja
Review №83

Excellent service and very much thankful for the patience of Javier Gomez! Very much appreciated:)

Me
Review №84

I had a wonderful experience purchasing my vehicle. everything went well thanks to pete and his team. they are friendly and helpful, I highly recommend this dealership.

Pr
Review №85

Awesome team very helpful especially Javier & Ignacio. Thank you to everyone at Nissan for helping buy my first car!!

Co
Review №86

I bought a new car from Laura Sanchez at Central Valley Nissan. She was absolutely amazing! Very knowledgeable and made the whole experience smooth and comfortable. I definitely would recommend her and Central Valley Nissan.

Sa
Review №87

Hector Herrera was great with helping us find the perfect car and reassuring us with a certified Nissan Altima! Highly recommend!!

Me
Review №88

Pete was great to do business with. He made the process of purchasing a car so much easier and less stressful. I saw a car I liked on their website and was shocked when he called and offered to bring the car to me since I was unable to their office for a few days. I felt like they really went above and beyond to make the process easy for me which was appreciated, especially after recently having a not great experience at another car dealership in the area. This is my 2nd purchase with Central Valley Nissan (plus my daughter bought from them!) and I will definitely refer my friends and family to them. Very happy with the service they provide. Thank you Pete! -Penny

Do
Review №89

I returned to Modesto Nissan a brand new car owner. I wanted to buy a car without the pressure and the all day yuck feeling.I met Andrea Martinez and she was a joy at car buying! I would be rereturn customer.

Ch
Review №90

Pete and Ignacio did a wonderful job putting my daughter into her first brand new car. In just a little over an hour, Pete went over all the features of the 2021 Nissan Altima SR, gave us a great price and added in a window tint job. Thank you to you both!

na
Review №91

Leslie was really helpful in helping me find the car I wanted as well as working with my credit she let me know everything I needed to know and was very nice, friendly, and very helpful.

Cy
Review №92

I recently purchased a 4Runner from here and the employees at Central Valley Nissan were very nice and helpful, especially one of the workers named Leslie! You should really ask for her if you are looking into buying a car. She was very friendly and answered any questions I had.

br
Review №93

Great service from hector it makes our number 2 car here great feeling

La
Review №94

Everyone there is just so friendly and welcoming. Specially Andrea, when she came out to greet us! She got right to the point when she asked what kind of vehicle I came looking for today.

Em
Review №95

Pete helped my sister buy her first car! It was such a great experience. He made the process easy for her and she left very happy! Pete is informative and helpful throughout your time there. I highly recommend checking this dealership out and asking for Pete.

Jo
Review №96

Amazing experience and even managed to get me a deal I thought was unthinkable. Juan Zendejas is the definition of excellent customer service. Overall I would come back again next time I need another car.

Tk
Review №97

My dad and I bought a Marano from Jose ceja At Central Valley Nissan amazing service we recommend him

St
Review №98

The only Nissan dealership that I will go to great professional service always quick even on a walk in service

Sa
Review №99

Great customer service and quick response from Laura Sanchez.Great personality, service and knowledgeable from Andrea Martinez.

Mi
Review №100

Juan Zendejas was a delightful salesperson. Very engaging and personable. He answered all of my questions and knew his cars inside and out with special attention to the new technology in the vehicles. This has been the best buying experience I’ve ever had at a dealership.

Information
86 Photos
100 Comments
4.4 Rating
  • Address:4530 McHenry Ave, Modesto, CA 95356, United States
  • Site:https://centralvalleynissan.com/?utm_campaign=google_my_business&utm_medium=organic&utm_source=google
  • Phone:+1 209-526-3320
Categories
  • Nissan dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car manufacturer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations