5
5 Star Auto Sales
1401 McHenry Ave, Modesto, CA 95350, United States
Comments
Fr
Review №1

They have the best selection of lifted trucks Ive ever seen. I wasnt quite sure what I wanted until they got this lifted black silverado, 2020. After I test drove I knew it was mine. Their financing was easy and they got me a really good rate and monthly payment. Good group of guys check them out.

Ma
Review №2

Loved it, the sales team is great and knowledgeable, just came to my senses before I signed.Im 60yrs old dont need a bright red Ford f-150. It was nice thou.

An
Review №3

Although we did not end up buying the RAV4 we test drove, we had a great experience with the sales team. Low/ reasonable amount of pressure to buy and they were working with our tricky financing. If they have a car in our budget we will definitely head back out to try again! Thanks guys!.. We ended up buying it from them in the end and are very happy with the deal we got on our 2015 Rav4

Li
Review №4

Customer service from the financial guy ((trash ) who buys a car with expired tags !!! With no explanation now I guess I’m supposed to wait for DMV while having to cancel my oncology dr appointments. I give them a -10 points if that existed . Don’t waste your time or money !!! they can suffer a slow miserable ____________ fill in the blank.While the cancer is growing in my bodyThanks 5 star for nothing or maybe a ticket for driving with expired tags not to mention the un-needed stress level and numerous cancer cell that I will get because of your lack of explaining or putting the information in my face . I genuinely appreciate getting screwed !!!!

Er
Review №5

Great dealership had good variety of cars truck jeeps ect. You name it customer service is great they make you feel good they wont try to scam you and force you to get something. Other dealers pressure you alot. I recommend this dealer ask for Cesar he help me get my first jeep let him know Erik send you.

Ma
Review №6

Happen to find this dealership through car gurus me and the wife took the drive out there even though it was over 50 miles away their website showed a great variety of cars and trucks. Both sales guy and financial guy were very helpful and polite not pushy at all like some dealerships. We found The Chrysler 300 S that we have been looking for Price was very fair and most important car was very clean. Very happy with our purchase. This place is definitely worth checking out if you’re looking for a used car.

Wo
Review №7

Awesome place love my car I have tough credit and Patrick got me done for a great price highly recommended

Ro
Review №8

Bought my truck here and am very pleased with their service very friendly.... Sal is the best he gives great customer service i highly recommend this dealer nice inventory.. Thank u 5 stars😀😀

Ja
Review №9

At my age (40’s) I’ve had a lot of cars in my life. This experience was by far the easiest and best of them. The entire staff was friendly and they make buying a car (or truck) just plain simple. I can’t say I enjoy or trust most car dealerships but this experience has changed that. 100% recommend 5 Star Auto Sales.

LC
Review №10

Easy going people, worked out a good deal for me. Recommend this place to anyone looking for an awesome truck. Very pleased with my experience. Purchased a lifted Silverado and now I get to write it off, thanks 5 Star guys 👍!

Ki
Review №11

This Dealership Has the Friendliest salesman around, its convenient in the Heart of Modesto... Hey Ive heard my Army Veteran, Baby Daddy Work there although I havent seen him since They took the soda machine away! Id like to say whats up? And that I love you Mikey G.xoxo

Al
Review №12

Juan at 5 star was great. Made buying my truck super easy. Took my truck as trade gave me top dollar for it. I had one issue with a dent. Sent his guy right out fixed it looks AMAZING covered the cost. Thanks again 5 star.

mr
Review №13

5 Star is TRULY A 5 STAR!!! Our 2nd time buying a car with them. They gave me just what I wanted/needed and even filled me up with a full tank of gas! Will surely be back for the next car as well.....Thanks Chris!!!

Ed
Review №14

Best car buying experience ever. Great deals. Fast and super friendly service. I will be back!

Be
Review №15

Great deals and nice people working there...

Sa
Review №16

These people are awesome. We have purchased multiple vehicles here. From a small family to a big one, they have helped us with all of our vehicle needs. Over 5 years we have done Business with them. Thank you to the salesman Billy who helped us with our most recent purchase. He was awesome, didnt pressure us into anything, and helped us find the perfect truck. If youre looking for an honest car dealership with reliable vehicles this is the place for you.

Sc
Review №17

2 years ago, I went to check out a Veloster, and the price was 9900 dollars. I asked to buy it for 7000, cause I didnt like how low it was. I know I had to buy different springs if I got it, to raise it up more. Nope got turned down. Then I said 8000. Nope still got turned down. Then I said 8500. Nope still got turned down. Then I left, and they could of gotten that car off the lot with cash in hand. So I went to Blue Diamond, and got a good deal on a Tc Scion. Should of took the money. Oh well.

Jo
Review №18

Eder at 5 star auto sales really helped out in getting the truck I wanted. 5 star auto sales has great customer service, I highly recommend anyone to come check them out.

Ty
Review №19

If youre in the market for a used vehicle talk to Nick. Got me in a great truck for an even better price. Took great care of me. If Im ever looking for another car I know who Id call.

Me
Review №20

Had a great experience. They had me in a car within 30 minutes I was already gone. For getting my first car I recommend going to 5 star !

Na
Review №21

I love looking at the vechicle selection

Go
Review №22

Great experience. They were able to work with us as we were going for a small down payment. Great service. Great auto deals. Cars are well kept. We gladly appreciate their service.

Be
Review №23

This place is awesome they always hook me up thank you guys!

Ri
Review №24

My sister has purchased here. Ive purchased twice already and my wifes cousin has also. Great staff Really friendly and good honest work. Will recommend them to anyone and I wouldnt hesitate in coming here again

Ju
Review №25

Got a good deal on my trade in and drove away with the truck I wanted! Great group of ppl that work though. Will be going back in the future.

Ma
Review №26

Got a great deal on my truck. Price online was cheaper than what they wanted to sell but they stuck to the posted price. Love my truck with very low mileage.

Ma
Review №27

Awesome people! Great Service, in & out in less that 1 hour! Highly recommended!

Ry
Review №28

I purchased a 2015 Dodge dart today and am very pleased with the car and there services.. there not pushy like other car salesman and help you get the best rate possible.

Al
Review №29

As soon as I got there I felt the good vibe despite being fatigue over the long drive I did to get there, the person that I had the appointment with jr. Was a very good salesman, wasn’t rude nor made me feel pressured but instead made me felt comfortable and was honest with me about my vehicle from start to end. 2 hours later my girlfriend and I left happy and satisfied with a new vehicle.

Ka
Review №30

They made our first time buying a car a breeze! George and Billy are so friendly and professional! They really understood we were on a budget for a down payment as well as payments and made it work! They also got us approved with pour credit and made things so easy! We went in wanting information on how we can get a car and walked out with a new car! Thanks 5 Star

Br
Review №31

Honestly this was the best car lot experience I have had as a first time buyer. JC was amazing, very kind, and very informational. I would highly reccomend 5 Star Auto.

Jo
Review №32

Perfect car buying experience. Even came in an hour early to accommodate my work hours. Absolutely great from beginning to end.

St
Review №33

I just recently purchased a car from 5 Stars. Overall my experience was good. There were a few hick ups- but Carlos Los was able to take care of my issue. I will recommend others to visit 5 Star but to fully inspect the vehicle and to get the comprehensive warranty (w/ technology package).I know a few people that have purchased their car from 5 stars & the price they have is unbeatable.

Br
Review №34

Liars and thieves This message was sent by the Hayden family. We were sold a truck and was told no accidents found out on Carfax there was accident we gave $3,000 down which wasnt subtracted from the total price we feel we were ripped off and mislead by the sales staff we will never shop there again

Tr
Review №35

Always wanted to get a Jeep and went to 5 star and had a great experience. They were very nice and helpful and helped out with DMV paperwork and got us a great deal on insurance. We got a beautiful Jeep Wrangler and we love it! It is truly our dream vehicle and we are so thankful to have had the help and a great experience with 5 star. The detail guy was awesome and needs a raise! and Sal was awesome. The only thing I had a problem with was the detail guy was so awesome at what he does making the cars and trucks look brand new and didnt get raise right then!

Le
Review №36

Looking for a lifted truck? They have them. Looking for a good deal? Well not so much. Prices are over book but still worth checking out. Heavy on the undercoating... even hit the shocks.

To
Review №37

Nothing bad to say,, great deal fair price, now on car 5 from 5 star, man you guys are great,,,,,

Sc
Review №38

It was a pleasure doing business with the team at 5 star. They were very fair on the offer they gave me on my vehicle and I got a good deal on my new Duramax from them. Even after the sale they took great care of me, its all the little things that add up to a great experience. I will be back when I am in the market for another vehicle. Thanks Team..

Go
Review №39

Good customer service. Very helpful gave us a great deal, and helped us get the vehicle we wanted for the right prize.

Co
Review №40

My wife and I love how the guys at Five Star treat their customers (we are repeat customers). Excellent service and people.

Go
Review №41

Awesome experience. Very helpful and informative. Definitely recommend.

Ch
Review №42

Too lazy to write their prices online. Called to get a price, kept trying to get my email and phone number when all I wanted was the price. Finally gave me a price and when I went in store, got a different quote. Shady people.

mi
Review №43

First time buyer & JC made it super easy for me! He answered all my questions & was very patient ☺️

A.
Review №44

Went to Five Star to check out the Dodge trucks. The one I wanted was real nice...didnt think with my credit score, I could qualify for a loan. The owner showed up, and personally got on the phone with the bank and explained my situation in detail. I got the loan! THANK YOU BROTHERS AND SISTERS AT FIVE STAR.

PJ
Review №45

5 star didnt sell to us,😐said we didnt have the credit. Then we went to another auto sales. They ran a check AND let us see👀not only did they sale & we bought a car from them, but since then, weve bought a truck & another car😊 Thats Loyalty👍Thank you Devine Auto Sales!!!

5S
Review №46

Great Deals. Friendly Staff. Low Rates. Great Payments. Beautiful Inventory. Fair. Balanced. Dependable. 1st Time Buyers Welcome. Great Credit & Not so Great Credit Financing Available.

Da
Review №47

Billy and Los took super good care of me and I got the best deal here out of the 5 shops I visited

Ju
Review №48

DO NOT BUY FROM HERE. Purchased a 2010 GMC sierra 4x4 from them had a airbag light on they told me they would fix it, never did. I have had the truck for about three months not even 4K miles since I bought it and the transfer case went bad on me (a few grand too fix) which didnt let me drive the truck maybe a month after I bought it. Than the oil pressure sensor went out as well, (truck currently does not run due to a Lifter going bad contacted them spoke with Sal to see if they can help me pay partial of the repairs. I tell him about the issues and he says OK he will help me and never calls back also never received my license plate with my registration now I have to go to the DMV and get it myself. Thanks Chris for ignoring the situation and selling a unsafe vehicle.

Ma
Review №49

Great atmosphere great prices and friendly people couldnt ask for a better experience. Didnt feel like a car deal felt like a friend or family member was helping me. Highly recommend 5 Star Auto Sales

El
Review №50

They went back on their offer to me with a much lower offer once we arrived with our trade in. Big waste of time. Don’t deal with these used car salesmen. They are liars and scam artists

Ro
Review №51

They offered me a really good price for my used car. It was a quick process and they where pretty friendly and made everything easy. Thanks guys really needed to sell my car

Mo
Review №52

Im surprised at all these negative reviews. I had a seamless interaction at this car lot. Everyone was extremely helpful and friendly. I would definitely recommend purchasing your next vehicle from them :)

RA
Review №53

Place sucks they sold me a lemon and i couldnt return it

ST
Review №54

5 Star Auto Sales was very helpful. I needed to sell my car, and the guys there were very nice. they gave me a great price. I will refer all my friends to this dealership.

Mi
Review №55

Bad place not for help you they give you a runaround. Went in with 500 cash they made me wait a week. Drive up to Modesto 4 times in one week. And still waiting for a call back if you are not rich dont go here. Very bad experience. I got told 3 times yes on a car than they said they cant help me what!!!!!!!. I have all the text messages. Where they yes. And give me the run round. Wish I could give 0 stars.

La
Review №56

I listed my Jeep Wrangler on Craigslist and was contacted by Sal from 5 Star Auto Sales. I didnt know at first that he was from a dealer, but he was very fair and educated me on sellling my car to them. Sal gave me a fair offer and I brought the Jeep to them. All the gentlemen at the dealership were personable and great to work with. The paperwork was done within 20 minutes and they paid off my loan in full!So easy and I would go to them to buy a car, if Im in the market for a car.

Go
Review №57

Awesome service! Not a typical car buying experience. They were friendly with no pressure given to buy. Good selection. 5 stars !

Go
Review №58

You guys were great with me!! It was great doing business with you.

B.
Review №59

We have purchased four vehicles her at 5 Star and have always been extremely please with the services and pricing. Sales staff is very friendly and professional. We tell all our friends and family to buy cars from 5 star!

pr
Review №60

My boyfriend and I just bought a really nice Kia optima in great condition! Sal, Nick, and Eder were awesome! Very friendly and proffessional. They gave us a great deal exactly what we were looking for. Would definitely recommend to anyone trying to get a nice car at a decent price!!

Go
Review №61

They were very easy to talk with and come to an agreement with. It was a very good experience for purchasing a vehicle.

Me
Review №62

Always a great experience with Star Auto Sales. Patrick is always willing to do whatever he can to make it work. We are return customers and will be back the next time we are in the market for a new car.

Go
Review №63

We bought our daughter in for her first time car purchase. It was the most pleasant and smooth transaction ever. Sales man were exceptional.

Ap
Review №64

I write this with a heavy heart. I like the staff and feel bad, but i am not happy with the way i was treated. Easy sale for them. My son liked a car and we bought it. I test drove it a week earlier at the mchenry lot and had it sent to Mitchells for the purchase. I didnt test drive it again. Big mistake on my part. George told me if i had any issues to let him know. I contacted him the next day with a list of issues: sunroof doesnt close (didnt notice until i went fast and heard it), back-up camera doesnt work (i didnt put it in reverse on the test drive), tire sensors, brakes, oil light on, tires are bad. They dealt with the brakes, sensors, replaced 2 tires even tho all 4 needed to be changed, and changed the oil. They acted if they did me a favor. No. These are safety issues and needed to be done by law. George specifically told me that he would repair the the sunroof but to give him time to figure out the most cost effective way for him. When it came down to it he said he cant bcuz it cost too much. I didnt even bother discussing the back-up camera. They did remind me that i bought the car as-is. Yup, i did. I trusted that i could buy a car from a reputable dealership free from these issues. And even tho i bought it as-is its about doing whats right instead of getting over on people. Its about taking care of your customers so they are happy with their purchase and buy again from you and/or refer their friends. I buy cars often for both my son and i and ive never had so many issues like i did here. Like i said, staff is nice but unfortunately i will not be back.

So
Review №65

When I bought my car there they failed to inform me about of a few things that didnt work on the car. Obviously they just wanted a sale..

Ro
Review №66

I sold my Jeep Wrangler Unlimited to 5 Star Auto Sales.I listed my Jeep on craigslist and was entertaining the usual tire-kickers when I received a call from Anthony. Right off the bat he told me he was with a dealer out of Modesto....I was skeptical, but heard him out. He made it sound easy....too easy. He quoted me a fair price and even offered to drive the 75 miles up to Sacramento to pick it up. Sounded too good to be true.Then came the part I didnt feel comfortable with. He said he would be paying with a Cashiers Check. He took the time and addressed my concerns earnestly. He even offered to met me at an in-town bank so I could verify the check was legit. I was just waiting for the catch....but it never came. Once we worked out the details, Anthony forwarded me a picture of the cashiers check.The next morning, we met outside my local bank. We went for a quick test drive, and then he handed me the check. Next he accompanied me into the bank, where I verified the funds. We shook hands, and that was it, the funds were in my account the same day.All in all, what could have been a nightmare, turned out to be an outstanding experience. Top Marks for 5 Star Auto Sales.Thanks Anthony for your time, patience, and professionalism.

Pa
Review №67

I listed my car on Craigslist, specifically saying that I will not accept cashiers check, money orders or private checks...CASH ONLY. 5 Star Auto called me the first day of the ad and we agreed on the price and he said he had the cash. The next day, they asked me to drive my car to Modesto from Linden. I had not known they were a used car dealership and thought the person was coming to my house. Then I learn that they were going to give me a cashiers check. He said he will go to the bank with me to make sure I get the cash. Well folks, for your information, you can get the cash but the cashiers check may turn up bogus a week later. I tried to tell him that, and he wouldnt listen. So I said if you have that CASH, you can have the car. Otherwise this deal is over. And so it was over.

Mr
Review №68

So friendly and honest, truly enjoyed doing business with the sales staff at FIVE STAR AUTO.

J
Review №69

Well it was a good day today my friend got the car he wanted and this couldn’t be possible if Cesar and Alex didn’t help. They were helpful they gave us great customer service.

Ch
Review №70

Just got a 2013 Camry these guys are great fair and honest most of all great friendy environment and fast service good prices

Ru
Review №71

Buyer Beware! I went to 5 Star to see if they still had a certain car I was interested in ... it sold already, but I test drove one similar to it, but didnt want the manual transmission. The sales people were very pushy and did everything but lay down and cry to get me to buy a car from them. See, Im one of those fools that walked onto the lot with cash money. I explained that I recently was laid off and that my 4 runner had just been totaled in an accident and could only afford what retirement I had saved up because I no longer had an income. Long story short ... I bought a 2006 Pontiac G6 that they said couldnt go out the door for less than $14,000, which tells me it must be in tip top shape. After my test drive, I asked them about the funny noise coming from the front end and told them a few days later that the brakes were squeaking ... they looked at me like I didnt know what I was talking about and that was that. I also was upset at the fact that I left $13,000 cash that day and a few days later when making my file for the car I look at the receipt they gave me and it said $8,500. I explained how uncomfortable I was about that, but never received a receipt for the real amount. Something about paying a smaller fee to the DMV ... so now I learn, just a few thousand miles later that the strange noise in the front end is the cv joints and the steering can lock up at any time causing me to have an accident and the brakes are / were shot. I believe they charged me about $5,000 too much for the car and knowingly sold me a vehicle that was unsafe to have on the road.

Al
Review №72

Bad experience at this place.. Just purchased a car 2weeks ago and it already needs maintenance.. They had told me it was in good condition and up to date on everything.. They also said it was gona be one Price and it ended up way more than that.. Interest is way to much at this place.. I so regret coming to this place . they dont want the car back and it hasnt been 30days.. They only give you one day for deadline..

Br
Review №73

They contacted me about the sale of my truck from my craigslist ad. Transaction was smooth and fast. Thanks

Go
Review №74

Good services. Im very happy. I will recommend to friends.

cr
Review №75

Had a great experience and they were very nice!

Lu
Review №76

5 stars. Awesome customer service. Very happy with the employees and the car I purchased.

An
Review №77

Actually I went to Thier Nieghbor PCF

Fr
Review №78

THEY HELPED ME OUT WHEN NO ONE COULD..ALSO WITH A LOW DOWNPAYMENT AND GOOD INTREST RATE..THANKS 5 STAR AUTO SALES

Je
Review №79

Their prices were outrageous. And wouldnt work with me on any vehicle and I have the cash. I wasnt too happy with them thats why Im giving them one star.

LE
Review №80

Never bought a car there but theyve always had really nice vehicles at a good price..

Li
Review №81

The customer service is okay; however, they slack sending documentations to dmv. Called three times and nothing was complete. No one should need to contact DMV and dealership regarding why documentations are not complete. Smh. This is unacceptable being a autoshop. I wouldnt recommend this place to anyone. If Id known, I wouldnt purchase a vehicle from them.

Ma
Review №82

Would give them a negative review if i could. They hid hella scratchs with wax so when i got my truck washed for the first time the wax came off and all the scratchs were noticable. Took it down there to see what they could do since i just spent hella money on this truck and they just brushed me off.... never again will i go here. And ill make sure i tell everyone i know!!! Horibble buisness... Dont go here go to roberts! I repeat do not go here....

Ha
Review №83

I Bought a 2013 f250 super duty truck and I got to say its got to be the best vehicle Ive ever owned . Its got all the bells and whistles . And I just wanted to say thunk you.

Ca
Review №84

I would like people to beware what you are buying from this lot. We thought buying an o6 silverado with low miles from a lot that claimed safty was our best bet. We were wrong. Yes we have had the truck for almost 2 years an the rear end goes out. Ok it happens but the fact that once we had the rear end out of the truck they had by past the emergency brake an now the shop thats trying to take care of all the other problems we are now having because who ever they had install the lift an heavy duty rear end tampered with the computer. Make sure u check EVERYTHING when making a deal with these guys.

di
Review №85

Cris is the best man to have ever help me to get into a car!!!!!

Ti
Review №86

Very helpful and great with cistomers

Be
Review №87

I bought a 2009 silverado lifted 4*4 blk!! i will buy all my cars from 5 star Auto Sales becuase i dont have to do nothing to the truck its all done just put gas and go!! Thanks Again

ry
Review №88

Love this place honest used cars and quality

po
Review №89

They ripp people for trade in...always low balling people..dont go there

Da
Review №90

It was a great experience

J
Review №91

The personnel were jerks and waisted my time giving me the runaround. I wouldnt recommend purchasing from them.

An
Review №92

They lie about credict scores they price their cars over price their cars have to many mile for the prices I will never go there.

L
Review №93

First time buyer and worst experience ever.Nothing good to say about them👎🏼👎🏼👎🏼

Ma
Review №94

Nice looking Car Dealership

Ab
Review №95

Great cars great prices

Ja
Review №96

Nice car lot!

Ce
Review №97

Great place to buy from!! Highly recommended!!

Ju
Review №98

Beautifull cars and trucks

Ja
Review №99

They only want you to finance a vehicle and not to buy one out right.

Ju
Review №100

Dont go there they are rude and rip people off but is your money you choose just giving you a heads up.

Information
100 Comments
4.3 Rating
  • Address:1401 McHenry Ave, Modesto, CA 95350, United States
  • Site:https://5starmodesto.com/
  • Phone:+1 209-524-7400
Categories
  • Used car dealer
  • Car dealer
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
From the business
  • Identifies as veteran-led:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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