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A-1 Cars Auto Sales And Dent Scratch Express
23652 Vía Fabricante, Mission Viejo, CA 92691, United States
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A-1 Cars Auto Sales And Dent Scratch Express
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Ra
Review №1

A-1 Cars is a dream come true auto mechanic shop. Mr. Reza and his staff are Friendly and professional, and they provide a quality service. Now they are expanding the shop and I am excited to visit for my next service. I recommend this business.

蔡天
Review №2

I was in really urgent situation that my vehicle need brake change, door lock actuator change and wheel balance in one day which normally is impossible for other workshop, A-1 cars made it happen; they also give me discount on parts and labor. I am impressed by their efficiency and commitment.Strongly recommend this workshop to others.

Am
Review №3

Love Reza and Shaden! I have been doing business with them for 5 years. They always take good care of me.

Mi
Review №4

Shaden and Reza and team always take good care of us and our cars. They also do a GREAT job with car detailing work. Whoever they have doing the work is both experienced and hard working, getting all of the nooks and crannies.From diagnosis to explanation of options to repair, they have always been upfront and resourceful when it comes to repairs. If you are looking for an honest, straightforward shop, this is it. I Highly recommend A-1.

Ai
Review №5

The only mechanic shop I trust! My entire family goes here with peace of mind that we consistently recieve great and honest service every time!

Da
Review №6

I have been purchasing cars for years. My experience with Reza and the team at A-1 was perfect! I literally called him the night before we picked up my sisters car to work the deal over the phone. This was a no nonsense easy conversation that resulted in us committing to the car. Reza was kind and professional and wanted to be sure that we were happy and work with us in essence of getting our financing through the institution of our choice. The car was ready, and everything he said it was when we arrived the next day. We were in and out of the dealership within an hour. I highly recommend the team at A-1 cars, and would recommend them to anyone who is looking for a vehicle with excellent service during the process of purchasing.

go
Review №7

**A1 CAR ROCKS **Mr.Reza:Just a note to say thank-you for the expedient and wonderful service you and your staff offer at A1 Cars!A1 Cars is the best auto repair shop in town ! I have been a long standing customer of A1 Cars Auto Repair. It is a real pleasure to have an auto repair shop you can really trust, the work has always been performed in a timely manner at a reasonable price. This is a place I can really count on to take care of my vehicles. !!! Thank you A1 Cars.

Sa
Review №8

Reza is the most honest mechanic I have had the pleasure to do business with! He has integrity and backs up his work! My family has purchased a car from A-1 and I have also had body work done on my own car after a fender bender. We highly recommend this Auto shop!

Je
Review №9

Ever since my sister introduce me there. They have been super kind and helpful. Not only they specialize in BMWs, they can also work on other cars and whatever help you need. They also work super fast. It’s my go to place now whenever I have problem with my car.

Be
Review №10

Reza and his Wife Shayden are the most amazing and organized business owners! Ive bought 2 cars from them in the past and always get treated like family when I go to their shop for any repairs on my BMW! If youre in orange county and looking for the highest quality automotive service, look no further!! They are AMAZING!!! HIGHLY RECOMMEND!!

Je
Review №11

Hello My name is Jesse Waite. I have been a customer of A1-cars Lake forest for 5 years. Reza and his Team Have made a outstanding impact on my life on a personal and professional note. For all the purchases and maintenance requirements on my vehicle i know i can trust Reza and A-1. I will continue to be a customer / Friend. I enjoy coming to get my car worked on / detailed . Very friendly and respectful staff and environment. Respect and honest is important in my life and A-1 has made it very clear those are top morals of their company. A-1 has amazing car detailing as well for a fair price. I want to thank A-1 and Reza for all the years of work and friendship! thank you so muchJesse Waite

Lo
Review №12

Reza at A-1 is THE BEST!! I took my 9 year old Burgandy BMW X3 in for some body work and not only was the price reasonable, the body work was scheduled quickly, convenient to my schedule and when I picked my BMW up 3 days later, it looks like a brand NEW SUV again!! I am a car enthusiast and enjoyed talking about cars with Reza. He treated me with the utmost respect!! I was surprised to find they do maintenance also, so I’m taking my car in Saturday for an oil change. So wonderful to find a trustworthy automotive business that can do precision body work, maintenance, BMW parts replacement, auto sales & Reza even ordered touch up paint from BMW for me.

Mi
Review №13

Reza and his team were fantastic. Its great to have someone in the auto industry that can be counted on.

Se
Review №14

I am writing this review on behalf of my mother because A-1 Cars did unsafe work to her Prius and took advantage of her business. She has a Prius that she took in to replace the whole bottom cover that was coming off from an accident. We first noticed their unsafe work a couple of months into driving the vehicle. The bottom portion of the replaced part started to hang and drag on the floor while she was driving.Come to find out through the inspection of another shop they did not even replace the whole cover, only a small portion of the damage and took all of the insurance money. We decided to go back so they can fix their wrong doings, but they did not want to accept responsibility.My mother was so defeated by then and just told them to fix it properly even if it will cost her more money out of her pocket. She assumed they put in the proper replacements or screws needed to safely uphold the portions of her car. After her first poor experience with them, I went ahead and inspected the car myself to ensure she was not being scammed again. That is when i noticed they charged her just to get the car back with the bottom being held by zip ties!I was shocked they charged her $50 to put zip ties to hold together the unhinged part of her car. Extremely hazardous work, as NOBODY should be driving under these conditions. A danger to both the driver and others on the road. We have provided photos for evidence. Please be aware of going to this shop, as they are very reckless and not trustworthy. If you are a current customer of theirs, please inspect their work IMMEDIATELY!UPDATE, REPLY TO OWNER BELOW:First and foremost, I would like to address your accusations/claims of my mom, admitting to hitting it over the curb. This is exactly what i meant, when I said you did not accept responsibility for your poor work. My mom specifically mentioned your repeatedly accused of her hitting the curb, with no evidence, you continued to imply the bottom portion of her car came unhinged due to this. She repeatedly and SPECIFICALLY told you this did NOT OCCUR.There is no reason to tarnish anyones reputation, I am simply bringing the truth to light of her experience with you, your employees, and lack of safe work done to the car. It is interesting to me how you completely disregarded the photos, the zip ties, and taking money from honest and hardworking folks like my mother without thinking twice to provide distasteful service like this.It is unfortunate to see you would rather spend your time fabricating stories, instead of doing the right thing. I am an avid believer in giving credit where it is due, whether it is positive or negative. There are several positive reviews I have given to businesses that deserve it. Yours, is not one of them. In fact, this is the FIRST time im leaving a review that is not 5/5 stars.We thought long and hard about reporting your business to the BBB. As you continue to make false accusations, provide unsafe services, and continue to avoid taking responsibility we will move forward with these actions. Especially as the owner, it is a shame to see you clearly demonstrating a lack of awareness to the impact your dishonest work can have on the safety of your customers.

张贵
Review №15

I really like this store. I buy my car form it. And I like it so much

Na
Review №16

They saved my Porsche!!! They are very professional, efficient, and at a very reasonable price. Also, check their extended warranty for your out-of-warranty vehicles, that’s a bargain.

Fa
Review №17

Highly recommended best body shop! They fixed my car very quickly and very clean!

J.
Review №18

I thought I had already written a review on this place. But either way. This is the best dealership in Southern California. Reza and Shaden make a great team. Reza has helped me out so many times with my BMW. I recommend him to anybody looking for a mechanic in the area without question. So many shops rip you off, but not A1. 10 out of 10

re
Review №19

Saeed is a lovely man and very caring and professional...

Co
Review №20

Bought a used car here recently and I could not be happier with both the car and the buying experience. Reza and Shaden were so helpful and honest—they just seem like genuinely good people. Also, they took COVID protocols seriously and did everything they could to minimize risks in that regard, which I really appreciated. I would definitely recommend A-1 to a friend. Support a small family business!

Ja
Review №21

I just bought a used BMW 3 series. The entire experience with A1 was great. The car is running well. The price was below market according to CarGurus. They were ready to handle my outside financing and did so expertly. Post purchase questions have all been answered expertly and efficiently. This is a hard-working, experienced, skilled, and honest dealer. Very satisfied. Thanks.

郝一
Review №22

This is the best body shop I have ever been to. They take every customers as friends! The boss helped me to check the problems of my car for a few times and didnt even charge me! They never try to push people to do any unnecessary work. They always tell you what they recommend to do and what is unimportant. Cheaper price but nicer work. Friendly staff. Since I knew this price I have never been to any other places. I rarely wrote reviews but I highly recommend this place this time.

Jo
Review №23

Extremely knowledgeable, friendly, and fast. Its a great place to check out if in the market for a used vehicle.

Be
Review №24

I purchased s used vehicle from these two husband & wife business owners with the upmost confidence.From the beginning Resa was trusting and helpful in every way I would expect from him and his wife was great!Very knowledgeable about everything from a small burnt out bulb to everything I needed to know.They are both kind and delightful people who will jump through hoops to make sure you Are satisfied and they complete all the necessary paperwork to perfection.I would recommend this business with the fine, knowledgeable owners to anyone who wants honesty & integrity.With many thank yous & my continued interest in doing business with you for many years!Cynthia Geiger

Ri
Review №25

Reza was very helpful getting to a reasonable price point for a kia I bought, car was extremely clean and well kept. Thanks!

Gi
Review №26

Bought a great benz from here would deffinatly recomend!

Ch
Review №27

If you are looking for a quality used car at a great price, look no further, Reza will take care of you. Hes beyond honest and very knowledgeable. He keeps every promise he made when you close a deal and make sure you are always happy. Bought a convertible BMW in excellent condition 5 months ago and couldnt be happier. I agree with other reviewers that hes not the typical car salesman. Dont waste your time going somewhere else youll find your dream car here!

Ki
Review №28

This is my favorite shop for past 4 years. They are the best at what theyre doing.Very professional and friendly staff. Reza and his wife knows everything about cars, specially BMWs or MBZ, If you own Bmw or MBZ you should go there.Highly recommended.

Me
Review №29

I got my BMW window fixed by Reza, amazing job, great price. Very polite and professional. He gave me a nice loner car. My car was washed, clean and fixed. Better than dealer! I definitely recommend him to everyone.

Ka
Review №30

Strongly recommend A-1 Cars! My husband and I found an online listing from A-1 on a barely used BMW X5 for a very good price. We were skeptical at first so we drove down to the shop, but after talking to Reza and being able to inspect and test drive the car, we just had to get it! Everything turned out perfect. Reza and his wife Shaden were very nice, honest and efficient people which we appreciate deeply. They truly made buying a car a wonderful experience for a young, newlywed couple like us.

Ha
Review №31

This is a great shop for car repairs. The owner Reza is awesome, he is very knowledgeable and service oriented. He really helped my son get his car fixed for a very reasonable cost. Jaime the specialist was very detail oriented and did a perfect job !! Guys great work !! much appreciated.

Be
Review №32

Reza And his wife are so amazing and the most trustworthy people Ive ever done business with! Ive been taking my vehicles to him for over 5 years now and he always takes care of me and has the best prices and quality work!! I recommend him to anyone who needs a vehicle or needs their vehicle repaired in Orange County!!

Ni
Review №33

We just bought a car from A1 cars last week, Shaden guided us in every details and info regarding the car. They also see to it that they meet the satisfaction of their customers. And if there are certain issues, they are willingly to resolve it just to make their buyers happy with the purchase. I would personally recommend them to anyone who are interested in buying a quality used car. Definitely will do more transactions with A1 cars in the future!!!!!!

Sh
Review №34

Outstanding! I have an older Ford Edge that had front damage and I just wanted it fixed enough so hood would work. They managed to foo that in a couple of days. Changed Oil, broken blinker light and air in a tire that needed it all within the budget I set. Other places wanted to fix whole thing with repairs costing more than car is worth. Ill go again if needed.

Na
Review №35

I could literally write a book about the sale, service and customer service I received from day one with Reza, Shaden and his staff. I will make this short and sweet and just say whatever doubts are concerns you may have prior to going to A-1 Auto Sales, just erase them. I bought a used 2008 750i BWM and couldnt be happier and feel truly lucky I got it through Reza. Once you step on their property, youre no longer a customer, you become family. And now to see Reza grow his business into a larger and more elegant location I am truly happy for he and his wife Shade.

Ma
Review №36

He re-upholstered the seat of our old Hyundai and did a great job at a very reasonable price. He delivered on time and with great courtesy. Will use him again..

Ma
Review №37

I had an interior detailing done on my Honda. I feel like I am driving a new car! Cutty the Magician did a great job. This is definitely a trusted place to do business.

Ed
Review №38

Both of my parents have bought a car from Reza and his team! Ive grown up around BMWs, and have had one for ten years, if I have any concerns Reza is the person I think of first to see what the diagnosis is. And if something needs to be repaired on my car, I know that he goes the extra mile to make sure that I am taken care of at a reasonable amount of time and budget. He and everyone at A-1 are always polite, professional, and personable. I would recommend this place to anyone who is looking for a car or work done!

Gi
Review №39

Highly recommended!Shaden and Reza are professional and efficient! I have used them in 3 different occasions for bmw repairs and every time they have done a great job!

je
Review №40

Great place!!! I purchased my BMW X3 2 years ago. I could not be happier. Reza the owner has provided outstanding service.

Mr
Review №41

THIS IS THE BEST Dealership EVER !!! they are soo soo so Nice !!!:) lol Best customer service ever!i highly recommend people to come to this place !!! They are super Nice God Bless them

Bi
Review №42

Reza doesnt fit how you picture a typical car salesman/business owner. He is truly honest and caring about your needs. He prides himself with people being happy doing business with him. There are not many salesman or shop owners that can feel the same way as Reza does when a customer is actually happy with their transaction. The salesman shouldnt be the only one happy with a deal is finished, Reza makes sure that you are satisfied with doing business with him when you leave.

Br
Review №43

Hands down best customer service I have ever encountered while purchasing and servicing a BMW. I have had some horror stories involving purchasing used cars in the past and this company is incredibly reputable. The owners are genuinely kind people who stick to their word. This is hard to find especially in the car world. I could truly go on and on about how grateful I am for both Shaden and Rezza. (The owners) I live in Los Angeles and would drive 70+ miles to them before I ever trusted another shop. I hope this review helps others who are searching for an honest and reliable source when searching for a new vehicle or when servicing your own. I love my 325i BMW and I will purchase from them again. They have gone above and beyond in earning my business.

An
Review №44

Honest and did a great job on my car. Well go back.

Lu
Review №45

I had a jar open in my car and had to have the interior detailed to avoid any stains. The job that Reza did on my car was a miracle!!! My car is 11 years old and my cream colored interior looks as good as the day I bought it. This is the best detail job that Ive ever seen. Also Reza is a great person, I was running late for pick up and he waited for me. Am going to bring my other cars here too!

Pa
Review №46

Just brought a BEAUTIFUL CLASSIC Mercedes from A-1 Auto with SUPER LOW MILES and Reza gave me the greatest deal ever! This has to be one of the best cars I have ever owned and it drives like it just came off the show room floor. I was very impressed with Rezas qualifications and his expertise in all luxury automobiles and his shop and mechanics as well. Thanks also to Noah for his fine detailing work to my car as well. Reza seemed more happier to see me get this awesome set of wheels at an awesome price then I was myself! Feel comfortable bringing your exotic cars for repairs to him as well as a purchase on any of his really nice cars A-1 auto is selling. He will take care of you and owns a reputable business and most important he will stand behind any car you buy, and any work that needs to be done to your car will be done a whole lot less then a car dealership would charge you for and even better! Keep up the good work Reza and thank you!

Mi
Review №47

Very helpful and good prices and very honest

Su
Review №48

The best,,highly recommended

Ra
Review №49

Wonderful people, so friendly and cool.

br
Review №50

I wouldnt take my bmw to anyone else! Reza and his awesome team of mechanics really know what theyre doing. Long live the old beemers e39

T
Review №51

We have purchased 2 BMWs from Reza. He and his wife are the nicest people to do business with. They are always super helpful and honest. We moved away from California 6 months ago (to Nevada) and we still bring our car to Reza to fix! It is a 4 hour drive each way!! That is how much we trust him. He was a certified pre-owned mechanic at the BMW dealership for many years so he knows his stuff! He does not tell you something is wrong with your car when theres not so that he can make more money like the dealerships do. We have recommended A1 Cars to all of our friends and family.

Em
Review №52

I just had to share my great experience in purchasing a used car from A-1 Cars. After reviewing their website and talking to the owner Reza, I was able to test drive the 2006 BMW 325i (now mine:) and took it for a 3rd-party inspection. Everything turned out perfect and Reza was very nice and easy to do business with. Even couple of months later, I had a minor fender bender accident. Reza had my car fixed under my budget and he was able to take care another small cosmetic flaw without any charge. And better yet, he had offered me a complementary oil service and basic detail for the next 6 months! I am very pleased with my experience and Reza will always be my go-to mechanic. Would love to recommend anyone this good business establishment.

Sa
Review №53

I have had nice expericing buying a used Car from Reza and Shyaden some 5 months ago. Both Reza ans Shyaden are nice and warm persons to interact with and they solve your issues reasonably.I strongly recommend A-1 cars for their services and products.

Ha
Review №54

That plays to always get an awesome BMW

Es
Review №55

Excellent work very professional clean and honest

Qi
Review №56

Really nice shop! Glad to meet everyone who works here. They helped me and my boyfriend a lot. They also have someone who speak Chinese.Every time there is a problem with the car, I think of A-1 cars for the first time. It really helps me and many people around me. Hope A-1 cars get better and better!

谈云
Review №57

Every time I go to A1 for maintenance, I feel assured. The in-store master is very professional and enthusiastic

Yo
Review №58

We always look for them for maintenance every time, with Chinese service, patient and careful.

an
Review №59

Perfect service

Information
50 Photos
59 Comments
4.9 Rating
  • Address:23652 Vía Fabricante, Mission Viejo, CA 92691, United States
  • Site:http://a1carsusa.com/
  • Phone:+1 949-859-6249
Categories
  • Auto repair shop
  • Auto body shop
  • Used car dealer
  • Auto upholsterer
  • Car detailing service
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–2PM
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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