Great service ask for Amir thanks 😊

They always do a great job at a fair price and you can trust they are only doing whats needed.

This shop is really good, Professional and courteous and they do great work and stand behind it. The waiting room is almost as comfortable as the Qantas Lounge, but friendlier and conveniently located NOT in the airport. Suitable venue for a first date. I highly recommend using this service.

Great local auto mechanic shop. Their customer waiting area is extremely comfortable, it feel likes I’m hanging out at home.

Neighborhood Car Care has been taking care of my cars since they were new. I trust them completely. They only do whats needed. Im always pleased. Highly Recommend.

I was a customer of Mission Viejo Motors for 32 years. I called their number today to find out that this company Neighborhood Car Care took over the phone number of Mission Viejo Motors. Pretty sneaky if you ask me. So I decided to call and ask. They told me that Mission Viejo Motors is telling their customers to all come to Neighborhood Carr Care. Well lucky me, my dad has been using Mission Viejo Motors since he worked at Burroughs/Unysis. He just happened to have one of their main mechanics phone numbers. Turns out Mission Viejo Motors has no affiliation with Neighborhood Car Care at all. In fact none of their old mechanics work there. Neighborhood Car Care simply saw an opportunity to take a well established phone number for a reputable business and try to take advantage of us the consumer. Dishonest business equals dishonest mechanics. BE AWARE!!

Mechanics where very helpful getting my extended warranty claim processed for my repair and did a great job fixing my work van

Randy is honest and accommodating. Most importantly, his shop does GOOD WORK. Friendly, non-intimidating atmosphere.

Diagnosed the brake and rotar problem.

First time here! Will definitely take my car back in the next time I need service.

Great service, knowledgeable staff. They never recommend anything you dont need.

Always great work and very friendly best car care Ive experienced and will continue to bring my car there when. I return home

Top service great value and pleasant experience. I wont take my alleged car anywhere else. And the customer lounge is amazing and iinviting.

HONEST. Timely and competitive rates. Thank you!

Excellent as always

I had a bad experience at Neighborhood Car Care. I took in my 1987 4Runner I had recently purchased to 1) get the truck to pass smog as cheaply as possible and 2) figure out exactly what the truck needs to be safe and up to date on maintenance. This is the exact quote from my email to them.When I showed up I asked to speak with the mechanic about the car because it was older and I had some insights from working on it myself, and Amir said I could not do that. Okay, fine, theyre the experts and not me. They told me to email them my notes. They charged me $125 for the diagnostic check.In my email, I specifically asked for the coolant to be looked at because it was bone dry in the reservoir so I had no coolant going into the engine, the exhaust to figure out why I failed smog, the steering because it was popping like crazy, and a whine in the motor as I suspected a vacuum leak. Basically, I asked for the cooling, exhaust, steering, and engine to be checked over as any what kind of shape is this car in diagnostic check would ask for.I got a call at the end of the day saying the catalytic converter was toast due to a misfire in the engine so I needed a new cat, O2 sensor, and cap, rotor, plugs, and wires to maybe pass smog. That made sense.Then I asked about the steering, and was told they didnt have time to look at it. Considering I had asked for an inspection of the vehicle I had just bought, I felt like that was a pretty big oversight. They mentioned nothing about the vacuum leak either. Finally, I asked about the coolant issue and was told that the coolant is working fine. That is a blatant lie as I knew the reservoir was completely empty when I brought the car in. They simply hadnt checked it and then lied that it was functioning properly. If someone who does not know much about their car trusted Neighborhood Car Care and believed this, that could be incredibly dangerous as they could overheat and blow up an engine if there is no coolant in it.Next, I was grossly oversold on the cost of the repairs. For the cap, rotor, plugs, and wires I was quoted $289. These genuine Japanese parts cost $40-$70 online and it would take an average person, let alone an experienced mechanic, maybe 30 minutes to do this repair. For a more explicit example, I was then told the O2 sensor would cost $140. Go ahead and look up the cost of a Denso 234-1056 Oxygen Sensor--its $26 on Amazon. When I pushed back on the price, they told me they could get me one for $68. If prices can be cut in half just like that, you know that you are getting ripped off. Finally I was quoted $385 for a new catalytic converter and $125 for labor claiming that they would have to weld a new one on. Considering my truck has a direct fit cat that only needs to be screwed on with 4 bolts, or that if they were to weld a universal cat that the price of those is maybe $100, either way I knew I was getting ripped off. To verify, I called another shop in the area and asked how much it would cost to replace a catalytic converter on my model vehicle and was quoted $300. I really dont mind shops charging a high shop rate for good quality work, but in 2020 when anyone can whip out their phone to look up the parts quoted or call another mechanic and see that theyre being charged double or triple the price, this shows a deceitful practice by the shop that does not make me comfortable with them doing any work on my car.I asked them not to do these repairs and went to pick up the truck. I wanted to give them a chance to make things right by expressing my frustrations, but Amir quickly got defensive, told me what I was saying made no sense, and that they were too busy to look at the other things I asked for.In conclusion, I was not able to speak to who was actually working on the car, the notes I gave were ignored, only 1/4 of my problems were addressed, I was price gouged on parts and services, and then when I tried to share my concerns I was ignored. I will not be going back and I will be advising others in the 4x4 community not to either.

Have had my vehicles serviced here more than a few times over the past 5 years and have ALWAYS been treated with the utmost courtesy and respect. You can tell the owners truly care about the staff and their customers and this translates directly on how the customers are cared for. The front desk staff, Randy and Amir, are fantastic! Give them a try next time, you wont be disappointed.

The first time I took my car to Neighborhood Car Care was back in 2008. I was so impressed by their honesty, knowledge, affordable prices and friendliness of the staff. After a couple of years, I moved faraway. Recently, I moved back to the OC area, and I was happy to go back to them as I really trust Neighborhood Car Care to keep my car running smoothly. Theyre still amazing. Highly recommend them.

I you wanted to charge me 70 dollars just to sign a paper for uber inspection so I can be able to use my car for uber which is i should do it for free with uber but they are close because of the corona and You took advantage of this

Last six-seven years I am taking my Altima to Nissan Auto service because I was in illusion than they will take care of my car better than anyone. I was wrong.Last week I took my car to Neighborhood Car Care on recommendation. From beginning to the end, it was professional, fast and more than expected. Theyre honest and straight forward. I think theyre prices are reasonable. I had my car before they promised.Highly recommend Neighborhood Car Care.They deserve 10 STARS.

I have taken 2 of my cars to Neighborhood Car Care over the past 4 years. They are fast and efficient, and they dont over charge. If you have an appointment they get you in and out within 15 minutes of their estimated time it takes. The waiting room is clean, roomy, and stocked with books, a TV, and free coffee and treats. The staff is courteous, friendly, and to the point with their recommendations. I have been in the waiting room when they have to deal with the occasional crazy customer (like we all do sometimes) and they are professional and forgiving/apologetic even if it wasnt their error. I 100% recommend this place.

Very Competent, honest, dependable, leaving the customer with a feeling of confidence that the tribulations of car ownership will be lessened with each and every visit. Friendly staff open to any and all questions with aplomb. After 55 years of car ownership I can say Jon and his crew are five stars when compared with the rest.

Ive been taking my car to these guys since i moved into the area in 2002. I wouldnt take it anywhere else. These guys are honest, do great work, and i am always completely satisfied. I highly recommend you take your car to these folks.

This is the only place my family and company will ever go to. Its like having your best friend as your mechanic. Fair pricing, Top quality work, extremely friendly and knowledgeable. Amir and Randy will make you feel like family

Excellent service and communication.

Found Randy to be very honest and Efficient and I was referred They have by a friend and I will continue using a service or you give me a five star

THE BEST auto repair shop I have EVER known (and thats a few).Finding a good shop is hard. Typically they upsell you, report problems that arent, overcharge for what work they do, etc. etc.Not here! Neighborhood Car Care has saved me SO MUCH MONEY in repairs. They have a saying, The only thing that gets screwed are your lug nuts. Thats the truth!

This is the only place I trust to get my car worked on. Amir is a car genius. They have literally saved me thousands of dollars through the years of expert maintenance on my cars. I recommend these guys to everyone I know.

The most honest people always get me in quickly

Dropped my car off for service, a very good friend referred me to them. Was happy with what was done, will be returning for more service to be done.

Very friendly staff, quality work, and good turn around.

Wow! An honest and quality mechanic. Im taking my car here from now on.After taking my car to another place here in Irvine Im glad I got a second opinion here. The guy at Elite Automotive Services said I had a moderate transmission fluid leak a 5/10 severity. Well I had this place take a look and they said that it was just barely seeping fluid, and even showed me a picture! 1/10 is what they estimated and said there was abolutely no need to do the repair now. Elite was trying to get me to agree to a $250 repair that I absolutely didnt need or want.When a mechanic is principled enough to give you a honest recommendation you know youve found a good spot.

Nice and genuinely helpful people

Knowlegable and friendly staff. great place to use if you work remotely, they have quaint waiting room with multiple work stations and outlets as well as free wifi :) not to forget a TV and hundreds of magazines. I will be a return customer for sure!

As a beginner, I went on the recommendation of AAA. The front office gentlemen were exceptionally personable. Both Amir and Randy. Many people came & went, all visiting at length. Great waiting room, filled with bookcases, childrens corner, sofas, large TV, magazines, coffee, etc. Ive never been so impressed. (Its clear the owners take pride in their establishment, and theres a womans touch in various areas.My next visit will be for a major repair/replacement on my beloved Hyundai Tiburon, and I already feel safe that it will be taken care of in the best manner.

Our new 1 stop car shop! Fast & fair.

The best South OC independent mechanic who wont sell you anything you dont need Karinteed!

The whole team is very friendly and knowledgeable

I was so impressed with the service I received from Tyler & Amir at Neighborhood Car Care in Mission Viejo last week!I took my car in before a road trip to check up, and top fluids.  The guys advised me it wasnt safe to drive 8 hours, so they quickly arranged a rental car and drove me to get the rental.Tyler stayed late on a Friday so I could get my car back, because I was stuck in traffic.  I really appreciate his above & beyond service!Not only was my car running perfectly when I returned, it was washed & detailed!!  And NCC gave me a credit for the rental car.I applaud the service, professionalism, and passion Tyler and Amir give to NCC clients.  They are amazing and I can confidently recommend them for anyone who needs an honest Orange County mechanic.

They really went above and beyond!!!

One of the best places to go!!!!

The Best

Trust.

Very friendly, good price