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British 4x4 Luxury Auto Repair
28752 Marguerite Pkwy, Mission Viejo, CA 92692, United States
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British 4x4 Luxury Auto Repair
Comments
Cr
Review №1

I had a lot of issues with my Toyota 4Runner. I had taken it to Toyota several times and each time it was something different and within a week of them fixing it the issues would return. British 4x4 came highly recommended so I decided to take my car in. Within a few days, Duke was able to find the issue and fix my car. It’s been running smooth for months! Absolutely love the service and transparency. This is now the mechanic I recommend to all my friends and family!

Br
Review №2

As a female, let me start off by saying an amazing Auto Repair shop is worth so much. I was taken advantage of by two well-respected places and Duke from day 1 has ALWAYS been professional, kind, and tremendously helpful. He has saved me thousands, done an amazing job and shown me mercy when others didnt. I dont care if I have to drive 5+ hours to get here, I will only go to Dukes British 4x4!

fr
Review №3

Boo,They dont work on any English cars anymore, only Tatas from India, Jags and Rovers. Yes India. Yes your driving a Tata. They make those three wheel taxis you see in the movies. Maybe think about a name change to India performance? Look up Tata Motors.

Dy
Review №4

We felt the techs were very straight forward and very informative. Great value and and personal service.

Li
Review №5

Duke is extremely honest, competent and very knowledgeable. I have brought my Audi, BMW and Range Rover to him for major repairs which he has done at 40% less than dealer prices.

Te
Review №6

They rebuilt engine on our 2014 Jaguar XJ 5 .0 engine. Excellent service even detailed the car. They are right across from the Jaguar dealership but half the cost with professional personalized service. They really made this nightmare a dream. Made me feel like I have friends in the Jaguar business. Thanks guys

Ca
Review №7

Bought a used 2013 LR4 and next day found out it had a leaky oil tank. Luckily British 4×4 took my car in right away and thoroughly inspected the whole vehicle and changed out whatever was needed at a fraction of the dealers price. Now I feel safe driving knowing it has been thoroughly checked by an LR expert who I can count on for honest service.

Lo
Review №8

My battery was dead and called British 4x4. They said to bring it right in. When I arrived they took my vehicle back right away. The battery was changed in a half an hour and was on my way. Great service.

Ga
Review №9

First class operation. Duke, the owner is a solid guy and knows his craft. Will be a loyal customer- lucky to have found these guys.

Ke
Review №10

Great service! The team is engaging and treat you like they have been your friend for life. They perform top quality work at a fair & reasonable price.

Li
Review №11

I’m fairly new to the area and I found this place for my 07 Jaguar XK. Every time I need to bring my car in Duke and the entire staff are so exceptional in going out of their way to do excellent work that they stand by at very fair prices. I definitely recommend these guys 100%! A+++. Thanks Duke and baby Blue (the dog)

Ja
Review №12

Great pricing, excellent service and super personable staff.

Ke
Review №13

Wow! Look no further for your Land Rover or Jeep needs! Absolutely incredible service by Duke and his team. I only have amazing things to say about the work they did and their customer care.My 2006 Land Rover was diagnosed in less than two hours (at no cost to diagnose) and the work was completed same day. Duke was super transparent about the alternator issue and costs associated. He made sure to call and text me to communicate efficiently. When I went to pick up my vehicle, not only did the vehicle run perfectly, but he went above and beyond by giving my vehicle a full detail and fixing an issue I was having with my electronic key (without me even asking). Also I wanted to mention he offered me a loaner vehicle for the day while my Rover was in the shop. I truly felt like Duke and his team treated me like family, and I couldn’t have asked for better service!This a stark contrast from the experience I had with the local “British Performance Inc.” shop just days prior (disclosure: do NOT go here). I first went to them for the same issue and instead of providing quality service, they quoted me 6 hours at $150/hour just to DIAGNOSE the alternator issue. I was totally taken advantage of, and I’m so happy I decided to take my business to British 4x4 instead.THANK YOU, THANK YOU. Without a doubt, I’ll be back for any of my future car needs.

Dr
Review №14

Exactly what a Range Rover repair shop should be: honest, professional, no-frills, and quality craftsmanship. In addition- less expensive and faster to queue into than my local dealer. Highly recommended.

Ja
Review №15

Duke,Thank you so much for your kind professionalism and knowledgeable efficiency in addressing all aspects of my 2018 Range Rover repair and maintenance. You and your employees have made your business reputation reliable and trustworthy,; so rare and much appreciated in this industry. Thank you again.

Ad
Review №16

Very honest; excellent technician.

Mr
Review №17

Best business experience I’ve ever had. I don’t but if I had billions I’d have em work on my car. Nicest dudes, fantastic work, trustworthy. Blake should figure out a sexy complementary autonomous thing like picking barn finds and/or going Hollywood with it and not fully quit lol

Jo
Review №18

Friendly and knowledgeable about land rovers. Very honest about what is required for these vehicles. Affordable compared to others. Got my vehicle right in and got it done quick.

De
Review №19

Nice people, quality workmanship, fair prices. I dont know what else anyone could want in a repair shop. It says British, but if you have any type of off road vehicle, give them a call. They fixed my jeep when I needed them! Great work guys, thank you!! I also had them do the brake work on my MGA. I trusted Duke, and I was truly impressed by their workmanship! British 4X4 is rere find these days! The best of the best.

Da
Review №20

I have been coming to British 4x4 for many years. I have had nothing but great experiences from them. They are honest, knowledgeable and always great to work with. I have had a ton of work done with them from regular maintenance to major repairs. (I do a lot of off-roading) These guys go above and beyond. There was one time about 3 years ago that I was set to leave for Norcal on an off-road excursion. On the Saturday of departure, my alternator went out. British 4x4 is usually closed on Saturdays but I had my RRS dropped off there. Joe happened to be in the shop working on his personal truck. He dropped what he was doing and worked on my ride. He sourced a new alternator and I made it on my trip. I was blown away by their customer service. Ive had to replace my air bags and compressor, and they gave me the best pricing and quality work. Always the best quality! Chris is always very helpful. I am grateful for this place. Because of British 4x4, I am still able to play on the trails and build great memories with my family. Thank you guys for all the help!

Ma
Review №21

Very friendly and professional. Outstanding repairs and service at fair prices.

Mi
Review №22

Fast service. Excellent communication. I’ve used this shop for some time and the service and work uniformly are excellent.

Bo
Review №23

We were looking for a local service shop for our Sprinter for months ntill they got recommended,Fast and Honest service with fair prices, Thanm you British 4 x 4!!Next Im bringing My jeep Wrangler!!

Sy
Review №24

Super detailed and took the time to explain the delima with my RR supercharge. This means a lot to me. As a Rover parent of 3 Landrovers. I will be bringing my other Rovers here moving forward. Duke is great and attentive & detailed oriented. I really appreciate him and the level of customer service I received. It is so rare today to get great service. I highly recommend.

De
Review №25

Honest. Reliable. Courteous. Fair pricing. Highly recommend.

Al
Review №26

Never been here; but, I pass it everyday on my way to work and I always wanted to visit because I thought it was a specialty store full of British products. I finally googled today and it’s an auto repair shop.

Me
Review №27

Let me start by saying that I am a car girl, and I always make friends with my dealer and mechanics. I treat my cars even better than I treat my husband :-) All kidding aside, I recently purchased a used 2017 Disco and wanted to start off with a good mechanical baseline. So, imagine my dismay when researching the poor repair/maintenance reviews on pretty much any Certified Land Rover dealership within a 75 mile radius of my home. Whether the reviews were unbiased or not, they made me reluctant to take my vehicle in for service. Enter British 4 x 4. I stumbled across this gem when researching alternative European mechanics and decided to give them a try - and Im so glad that I did! Ryan was exceptional - he performed the oil and filter change in record time and completed a complimentary multi-point inspection to make sure everything else looked good after my recent purchase. He then spent an extra 15 minutes in the car with me explaining some of the cool off-roading features and fancy buttons that had me previously scratching my head :-) He was professional, friendly and quite competent. I reached out to the owners regarding the possibility of acquiring another key, and they responded promptly with a phone call and follow-up email. You can be sure that I will continue using British 4 x 4 for all of my future Rover needs. Well done, guys!

La
Review №28

I made an appointment very last minute, for what I thought was an emergency. They made what I thought was going to be thousands into just a few hundreds by changing fluids before the part itself. (I was told I would have to replace the whole transmission by another place) Super friendly staff and the owner is great. SUPER MILITARY FRIENDLY I can’t scream that enough ❤️ 10/10 would recommend.

jh
Review №29

Drop Cr from Fallbrook today to get my brakes and an oil change. Best service by far! Mechanics were very helpful. Answered all my questions and did a great job. Very glad I chose them

La
Review №30

I needed the 50K mile service on my Evoque, so I called the LR dealership I had been to a couple times, where my experience was mostly just OK.They couldnt give me an appointment for 2 weeks, and my check engine light had turned on. Sorry, no way to get me in sooner, they couldnt help me. The estimate for the 50K service was $448.So I called British 4X4. They got me in 2 days later, did the service, and it was $116. No need to change the filter and replace things not needing replacement!Thank you so much! My LR dealer days are over, I will definitely be back!

Jo
Review №31

I moved to OC a few months ago and needed service on my Rover Sport, but had heard terrible things about the local dealers service. Another Rover owner recommended I try British 4x4 and man, I am so glad I did. Its not too often you find an Auto Repair shop to be full of great people, who are honest and ethical. Im not a car guy, so it would be easy to tell me something was wrong and needed repair and I wouldnt know the difference. So when I took my Rover in for a check and they came back out and told me the sensors just needed a reset which they did when they ran diags, and it wasnt going to cost me anything, I knew I had found an honest shop. Ive been back for a few types of service since that first experience, and have found Mike and the entire crew to be very friendly, responsive, super accommodating, and always helpful. I did check one of their quotes against the dealer across the street and they were significantly less expensive. Better service, less expensive than the dealer, and probably twice as fast. I highly recommend British 4x4!

Cl
Review №32

Excellent service and turn around time as always. Very professional, courteous and quality shop. If youre not taking your cars to British 4x4, youre missing out...

Li
Review №33

Ive been using British 4X4 for over 15 years and have been very happy with their service. Referred them to few other friends and family that drive different cars & they have been happy too : )

Li
Review №34

Kirk & Team by far has gone above and beyond any service I’ve ever received! Brought in my BMW X3 and not only did he clearly explain everything that was going on with the car, but also created solutions! There was a ton of engine hose work that needed be done, and was completed in the most timely matter I’ve ever experienced! Also had my front breaks completely replaced! Kirk & Team run an extremely successful shop that’s kept on schedule so you get your car back if possible that day! Incredibly impressed and will be returning and referring anyone who needs any type of work!Also would like to note Kirk referred me to a body shop and assisted me through the whole process! Can’t thank Kirk & Team enough!

Ma
Review №35

First experience with these guys, and will definitely go back. Knowledgeable team and priced reasonably. Give them a try!

Ja
Review №36

This shop was recommended to me and Im really glad that I went. Kirk got me a great deal on tires for my Honda Civic and the service on my car was much cheaper than the dealer. I definitely recommend them.

LB
Review №37

This Land Rover Range Rover specialist is one the best places Ive been to. They are kind and professional. I live over an hour away, but its worth the drive for me because they take care of my Range Rovers with no comebacks. Thank you for everything!

an
Review №38

Brought my Jaguar in for an oil change.Customer service was great! All went well. I will definitely return to British4X4!

Lo
Review №39

These guys are great. Theyll drive you back and forth like they want out of the office.They keep you continually informed on what they are doing and dont push repairs before its reasonable or necessary.They love the whole Landrover culture.

Re
Review №40

Chris and the guys at British 4x4 are great. In and out quickly. I believe they are honest and straight shooting. I will go NOWHERE else...Thank you!

Ro
Review №41

I would highly recommend this team. Very knowledgeable and trust worthy. I have first use British 4x4 for my business, after years of consistent service i have them as a first choice for my son and wifes vehicle. I cant say more about them.

Mi
Review №42

Ive had my Range Rover served by Chris and his team for the past 5 years and wouldnt hesitate to recommend them to anyone. Yesterday I had an oil change and a service done and the bill was $91.00 and there was no up selling. Anyone who drives on of these cars knows thats a bargain.

Je
Review №43

British 4x4 is the best auto repair shop in Mission Viejo!! Joe is very competent in his field and he manages a great team of professional mechanics. I was having trouble with one of my work trucks. The transmission was failing. I took the truck into British 4x4. Joe had the truck up and running the very next day, and in return I was able to have the truck back in the field and servicing clients right away. I have never met an auto repair company that is as affordable and honest as British 4x4.

El
Review №44

I love coming to British 4x4. They are always super helpful and truthful. My car is always taken care of.

To
Review №45

Fair, honest and great work.

Jo
Review №46

I have a 2018 Landrover Discovery. Dealership wanted $600 for the 2nd scheduled maintenance at 19,000 miles. Called British 4×4 $130. They were honest and said its basically an oil change, softwear updates if needed, and filters if needed. They are awesome.

Pa
Review №47

Kirk, Chris and team saved the day! Needed break pads replaced at short notice. Contacted them online late at night and sure enough, got a response also that evening and they were ready to see me first thing the next morning. Not only was my job short notice, but I also needed a quick turnaround and they delivered. Im a repeat customer already, but will be taking my other car (non-British) here too!

Te
Review №48

Thank you for the excellent service. This company is very professional and honest.In all the years of my dealings with mechanics, British 4x4 is in a league of its own.Looking forward to my next repair or service. My vehicle was a Land Rover LR4 with230,000 miles (Radiator Leak) - when I picked it up it drove like it had 20,000 miles.Thank you everyone at British 4x4, your my customer forever.Teddy

Da
Review №49

Friendly and Knowledgeable staff. Brought my Chrysler 300 here for a minor service because I was in the area. Extremely happy rhat they were not just a Land Rover repair shop but they do service and repairs for all types of vehicles.

As
Review №50

Being a busy single mom and working full time I neglected my normal scheduled maintenance on my car and was faced with replacing my front tires, one had a slow leak. I remembered hearing that British 4x4 was owner operated, reputable and decided to call them for help. Kirk the owner said to bring it in which I did within an hour, he had his guys look it over and determined my tread was showing on my front tires and back wasnt far behind. They also checked my brakes as a courtesy. Before I knew it Kirk was coordinating 4 new tires for me at a great price and sent me on my way with no charge. His business ethic is phenomenal and professionalism exceeded my expectations! I will be returning here for all my service needs and referring everyone I know! This is not a place that will rip you off or charge you extraneous amounts for subpar work but a place thats family owned, cares about their customers and gets the job done right the first time.

Ja
Review №51

British 4x4 Mission Viejo was an excellent place to get my Land Rover serviced. They are honest and very good at what they do. Great Customer Service too! Thanks Chris and the crew!

Ja
Review №52

Great place Gustavo was great lot of knowledge on land rover thanks

Ci
Review №53

These guys are honest and do great work! Hard to find these days! We have been using them for over ten years and have never been disappointed!

Ti
Review №54

Mike, Ryan and Caleb always hit it out of the park. Always walk you through their concerns and facts honestly. Always willing to go the extra mile and I’ve never felt nickled and dimed. This group operates above water.

Ch
Review №55

First class customer service and repair by Ryan of my 1993 Jaguar XJS.

Do
Review №56

Good work done by good people at a fair price.

Pe
Review №57

These guys are the best. Theyre straightforward, fair, professional and courteous. You definitely wont be disappointed.

Ry
Review №58

The owner let me use his phone and he missed several calls while I was on it. He was so nice and patience. I dont have a 4x4 but if but if I did would take it here.

Ja
Review №59

Really nice guys and know there stuff. Ill be back for more work thanks agian for the quick help and service.

Da
Review №60

Great service as always! My go-to maintenance and repair shop!

St
Review №61

I took my Sons 03 Discoverey in to see if it was worth buying to get him out of his payment, and give us a car for our out of state residence. They said there was a radiator leak about $1,200. Repair. But apparently did not do a pressure check . They also said my brakes that needed new rotors would be $1,400. They also said I needed some suspension work$ 370.. I declined and told my son, who said he had the suspension work done 6 months ago and showed me the receipt. So I went to his mechanic to double check. He did vacum pressure test on cooling system no leaks whatsoever. And the suspension had been done .It needed brakes .4/4 said I only had 30% . They also said my Battery should be replaced it only had 60% left (seriously ) I guess they thought because I have Gray hair and admitted I knew nothing about Rovers, I was an Idiot. Nice guys though .It cost me $120. For inspection . No hard feelings we all gotta make a buck.

Je
Review №62

British4x4 is the only place I trust to bring my Mercedes. Chris is great, the best place to bring your vehicle to get work done.

Ya
Review №63

Chris and his team are great! Best place to go get your car fix!

Da
Review №64

The staff is great and work is fantastic. Best prices I have found.

Br
Review №65

Joe and his crack team of mechanics are capable and honest. Theyre a fair shop and weve used them for almost 20 years on all of our cars!

Er
Review №66

Ive been taking my Discovery to British 4x4 since they opened (I beat it up!), and I regularly recommend them to friends and family for all cars of all types.

Ke
Review №67

I’ve been using this mechanic for years. Chris has been honest, fair and reliable.

Kr
Review №68

Best place for service, these guys are on it and move mountains for you.

El
Review №69

Excellent service.

Information
28 Photos
69 Comments
4.9 Rating
  • Address:28752 Marguerite Pkwy, Mission Viejo, CA 92692, United States
  • Site:https://carrepairorangecounty.com/
  • Phone:+1 949-444-5420
Categories
  • Auto machine shop
  • Air conditioning repair service
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Mechanic
  • Oil change service
  • Tire shop
  • Transmission shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–5PM
  • Sunday:8:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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