Very friendly staff & welcoming environment. i always appreciate it when shops decorate accordingly to holidays. π they have reasonable prices for disposable vapes compared to anywhere else iβve been even considering itβs βthe east sideβloving the new posh as well, prickly pear.. deemed delicious π
Giving this as five star to offset those low starts.. I personally have had no problems there with either the products or the staff.. theyve always been professional and knowledgeable.. I do wish to they would carry more kitch and gift products like the old head shops on Brady (if you remember Changing Times, or Tie me down then you an old school Brady street like me), or Madison... But its all business now product wise, I guess I get that. As for pricey.. well.. its the east side.. everything is pricey. Its the cost of living in the cool side of town. Cope.
The pretty woman who I assume is the owner/manager is always very welcoming and friendly and the customer service/ease of business offered here puts this shop at the top the list. I usually source my vaping needs online but when Im not willing to wait this is the only vape store I will go to. See some comments about prices- yes obviously retail is more expensive than online- but before I started going here Id been to a few different local shops where prices where considerably higher and the customer service was nothing like what youll find at Purple Haze. Glad I found this place instead. If you want to support a great local biz that never fails to make you feel like a valued customer, Purple Haze is the place to go!
Treat all customers like they are family. Love this place. Always very understanding about defective items and giving back to the customer. Best smoke shop around Brady street 100%
Legit went in 2 hours ago and was falsely accused of stealing with absolutely no proof, then kicked out. Didnt realize picking up things to look at them and the price was stealing. π€·ββοΈ
We are Sr. Citizens with mobility challenges. Entry to the store is difficult. Otherwise experience was great.
Very friendly staff and a nice little store that has everything a smoke shop should have
Bought some delta 8 thc, it had little to no effect compared to delta 8 purchased from another store despite having a higher concentration, could be fake. i only gave 2 stars because they offered a discount so at least i didnt waste that extra $5
If i could give zero stars i would, very unprofessional staffing. i believe that a mandated training day on βcustomer service and how to be professional employees while representing a businessβ would be in order. upon request to make a formal complaint, the request was denied and the staff member in question refused to give a number to call.
Linda the manager was very helpful, friendly, went above and beyond to help me with what I was looking for! They have an amazing variety of products at great prices! I recommend this place to anyone and everyone! Thank you Linda
Great Place for good products and to save money. Was able to clean out all toxins and feel 100 percent better. Back in the studio recording and promoting back on YouTube. Thanks a ton.
100% helpful and kind, very informational and high quality service
Best Smoke Shop Ive Ever Been Too. Wolf Was Very Kind And Helpful. Definitely Will be Returning #plug
Great workers and great prices. The atmosphere is what I come in for. The employees are top notch.
I would never recommend this place. They sale defective water pipes. Refused to give a refund on a cracked water pipe. Linda was a stupid cu*t. Very horrible. both times I have purchased items something was always wrong. Just save your money and go to a REAL headship. Save your self major dissapointment. Give your $ to someone another business worth it.
Nice and trustworthy staff will help you with whatever you may need
Would give less than 1 star is possible. Terrible customer service. Product selection for CBD is very poor, all of the brands that they carry are notorious for not having the advertised CBD levels. Glass ware and all other accessories are extremely over priced. The manager Linda is particularly unpleasant though the entire staff is and very unprofessional. Dont shop here, you will be very disappointed if you do.
Went to Purple Haze to look around and ended up finding more things we loved thanks to Linda! She was super informative and kind the whole time; I would definitely recommend coming here!
Chill and informative. Not pushy on sales.
Great selection of vaps.
Little pricey but good service and products
Always a great experience when I go here!
Ive actually gone to this place a few times and the lady here is SOOOO NICEEE, very welcoming, generous on the information, my first time being CBD and the knowledge she gave me was great too. Granted the circumstances, she was very nice and the poshes are a dollar cheaper, and the deals on the vape juice are great. Will for sure be back here.If you call them youll see how welcoming she is and that goes a long way for the business.
Just got off the phone with the sweetest lady ever-her name is Linda. Super empathetic kind hearted and well versed. Ive never been inside but if they have people like her working there Im sure it is an amazing experience in person. Matter fact, I might just stop in based on her alone. Keep doing what youre doing!
Nice friendly service Wolf was a great help
Cool staff great collection excellent prices
Always looking out. Good stuff. Pretty sure the last two times I went there/here dude guy hooked me up with a lil free-bee, which quickly turned into a favorite piece. Yeah, I grammar.
Favorite smoke shop in Milwaukee! Staff is amazing and the selection is great. They have have a bit of everything. I recommend to anyone looking for a new shop
Was let down by the glass selection....
New owner is extremely rude and minimal knowledge of products. She asked me to leave for looking at vape juice for too long (roughly two minutes). DO NOT SUPPORT THIS BUSINESS! There are other shops with ethical and competent owners.
Wow....If you partake of the alternative arts this is your spot. Downside- the sales and variety of merchandise will have you spending but you wont feel bad about it lbvs
Its a great place to good service great deals
This is by far one of the best if not the best smoke shops in the area, they have a variety of products from tobacco goods,to everything else in between very friendly customer service and very knowledgeable staff there is more products in this place than you can imagine, stop by check it out without a doubt you wont be disappointed let them know Jay told you to stop by if youre into hookah, this is definitely your place, if youre looking for a pipes, bongs, you name it,they have it. Safety is not a concern, theyre located in a very well-lit nice well populated area,so next time youre down around Brady dont hesitate to stop by!
The guy in the store was very rude I walked in and was not greeted. I looked around to find me a hookah and was not helped by anyone. Once I left the store the guy who works there came out and assumed I was stealing only to find out I wasnβt. Extremely offended, disappointed, embarrassed! I will never go back there again.
Always great customer service, best shop in the area
I love this shop! Such a great selection of hookah tobacco! Excellent customer service! Will definitely be returning!
The new owners removed the punch card for loyal customers out, the large incense was 3 for a price around $3 now in order to get a discount you have to purchase 5 . Iβve spent hundreds here for CBD products it was my 1st place to go now itβs my last resort. The staff person on duty today was a little snippy too!
Very helpful and friendly. 95% of the time have what Im looking for.
Great Prices Friendly Workers Great Products Go By Check Them Out
Considered shopping here but wont be, they were very rude to my delivery driver when there was only me and them working. be considerate and try not being rude.
Check out my guy Sal. Heβll take care of yβall. Finally a shop on the southside that got the best CUSTOMER SERVICE and BEST PRICES !! very informative too! Make sure yβall stop by!
Helpful staff with a good selection.
Sweetest lady ever helped me pick out a battery, she even showed me her favorite pattern :)
Great selection, friendly staff
Wolf is Awesome! I Will come back time and time again.
Fez was awesome. Gave me a decent discount and added some extra stuff to my purchase for free. Would highly recommend to anyone looking for great quality glass!
Staff is super friendly and their selection is great no matter if youre there for vaping, rolling, or glass!
This place is Amazing. I would highly recommend this place any collector of good quality vaping products.
This place is amazing. 6 star review honestly. Guy behind counter is the best employee Iβve ever encountered at a smoke shop!
Right on time w the X-Stream!!! It works!!!
Quality customer service.Lacking of vape juice selections...
Great place and helpful staff. They seem to want to stay on the cutting edge of products. Its growing in size and products offered.
Sunny was great... knows his stuff... helped me and wife out with new things... will return here for all my smoking needs...
Great smoke shop. Everything you need and more!
Everyone here was so nice! I would definitely check out the blueberry mint flavor if you do Hookah here!
Nice people great products very informative and NICE deals not a huge variety tho
As always great customer service!
So helpful. They help me find the perfect vape juice and helped me troubleshoot my leaking mod tank. So nice too. Just awesome!
Great customer service every time !
Super helpful and knowledgeable really cool store
Purple haze is my new dude! great shop, nice variety, knowledgeable staff. Ill be back soon!
Love this place. Sonny and Sarah are homies and always help you out with anything you need. Been going here for months and everyones the best. Theyll help you with your vape, educate you about hookahs, and the store is constantly upgrading. Every week I come in and theres new glass, new cases, new boards, new hookahs. Great prices, too! Good stuff all around.
On the positive note they have rolling papers of all sorts with a lot of variety, on the negative side I went and bought Vape liquid (60 mg) I chose based on the recommendation of the salesperson in the store, long story short I havent even used 0.01 mg I wanted to exchange it based on the fact that I didnt like the taste, I went back maybe an hour after I purchased it and they refused to give me my money back or exchange it for me despite the fact I am a returning customer for over a year. And for the record there isnt any sign of no return or exchange policy.If youre looking to get vape products of any sorts go somewhere else!!
Friendly atmosphere and great people really makes you feel welcomed! Highly recommend!
Bought a new Stick Prince just today. Friendly staff, very helpful. Love the Wheel. Willcbe coming backbfor future vape needs.
I never review but purple haze deserves it!! Easily the best smoke shop in Milwaukee, great customer service! I will be back:)
They got what you need good prices
Luh this place
The people there are nice, and willing to help you with anything you need and are there to answer any question you need answered. This place is definetly my new one stop shop for anything smoke related.
This place has the best prices in Milwaukee you want good quality at a reasonable price
Great staff and fast service. Lots of variety in vape products. ππ¨
Always happy to see the owner great place to shop
Nice, knowledgeable staff and they tend to have deals often.
Always great customer service every time i go there
Always great friendly service and a great variety of products to choose from! My new go to shop
The best location too get what you need
Awesome store with great product and awesome customer service!!
Always enjoyed coming in and getting my products, and great energy.
Omg so much variety there, my 1st time there i was like a kid n a candy store, they got what ya need lol
The staff are very welcoming and helpful
Great selection, knowledgeable staff
We can usually get what we need here for our hookah. Sometimes there are a few weirdos lingering around, but in general weve had no problems.
Cool pipes an all but prices are insane, they tax just like any other east side smoke be warned prices are not customer friendly. Service is friendly, Im giving a one star based on my personal opinion and Ill leave it at that
A bit expensive however they are good with working with you
Great service. Great selection.
Great place I love the service
Nice guy Sonny is there
Purple Haze is great its number 1
The Best Smoke shop in the area, great prices, an great people.
Walked in and found exactly what I needed right away
Awesome place, friendly service
Havent been for business just stopped here j to ask directions and they told me where to go !
Excellent place for tobacco and vapes
Great shop, nice selection.
Go all the time, great place