Ordered iridium spark plugs for my truck online for next day delivery and AutoZone ships with FedEx, so next day delivery is usually early evening the next day. They advertise iridium, the receipt says iridium and the shipping package says iridium but they switch them to copper. So I am out the money I spent because I need my truck to get to work and they said it would take 24 to 48 hours to even get the replacement order started. They are using false advertising and baiting you into buying the advertised part then switching it to a lower grade part. Dishonest company

Saturday I stopped by this store to get a replacement marker light for my motorhome and was met by a great bunch of employees who were kind and professional. Thanks so much everyone for making my project a successful one

I was greeted & help by the most, knowledgeable, professional, and kind manager Ive ever encountered in ANY establishment. Lex F. is so efficient in his craft that I believe anyone who has the chance to receive his assistance, will feel the same appreciation and also make this their go to location. THANK YOU LEX AND BRAVO YOUNG MAN.

This place is poorly run from the top to the bottom. Each employee is entertaining their personal cell phones instead of helping customers. This store does not even deserve a 1 star rating but I cannot post unless I do. Avoid this store like the plague. If you want excellent service go to Advantage Auto Parts on Brown Deer Road.

The worst place ever lousy customer service from the top managers to the regular employee. I placed an order on 6/25/2021 and was told it would arrive on 6/26 and that they would call me when it was in. I didn’t hear back so on 6/27 I went to the store to pick up my order. I asked for my order and they told me without even checking the computer that my order was not in that I should check with them on 6/28. I asked to please check the computer to see if the order was placed. They insisted yes the order was placed and I should check back on Monday 6/28. I then asked the manager to double check while most of the employees including the person who was helping me were on there personal cell phones. To make a long story short my order was never placed so I decided to take my businesses elsewhere. Dont let the 1 star fool ya...you cannot post if you dont rate it.

Auto Zone Auto Parts was nice place to buy a part for your car. They have everything you need it. Their parts are more quality and less expensive it.

I bought a used Prius a few months ago, and had a very hard time replacing the wiper blades a couple of weeks ago. I evidently didnt do a great job, because one of them flew off when I was using them on the highway today.I tried to get new ones at another store, and they didnt have them. They sent me to AutoZone. The replacement blades I was first sold didnt fit. Tierra got me a new set and she and Eric tried to put them on. Those didnt fit, either. They refused to give up, and eventually found a set that worked. They were helpful and kind and thanked me for my patience. I appreciate that they spent so much time to get me blades that worked.

I frequent this AutoZone often. I had a return issue that Hazel W. assisted me with. She was friendly, professional and resolved my issue completely.

Hazel and Shaunta was so joyful to work with. Their customer service was over the top. and they need to be on a commercial for Auto zone GET IN THE ZONE. ITS LIKE A FREE ZONE. THEY MADE ME HAPPY!!!!

Raydelis helped my by giving me great customer service with my battery . I love the atmosphere and her energy! Great experience at autozone

Lifesavers!!! Courtney got me together. My battery died on me and I came to get a new one. The manager Tierra who was the nicest lady, helped me in the cold when he could have turned me away. The guy guy was also helping and learning. They all had excellent customer service. Highly recommend this store!

I was helped by a few ladies who went above and beyond. Great customer service

After traveling from New Orleans to Milwaukee the truck covered in bugs. 1st stop was AZ for the bug wash.

If you can give the basic info they can seem to find the part. I needed a simple backup bulb and they had it in stock.

The associates are very nice, and they help u if u need it.

The worst auto zone the lady didn’t even know how to test or install my battery. Also she was smoking a vape pen while trying to install my battery. Please don’t come to this auto zone it is ran by ratchet employees.

I had a beautiful experience at the AutoZone the young lady Tierra was very very nice to me and I think that her customer service was five stars

Wonderful staff. Very friendly and helpful. Will definitely be going back.

The batteries are a bit expensive, but they also install them.

Hazel and Tiffany gave me GREAT customer service and was knowledgeable about the items I needed. They need to train more workers like them they’re Great I will be coming back

A young lady helped me, she was so nice.

Very helpful, friendly staff.

Had a blast the staff is super needed a battery.thanks

Im in there probably 3 times a week or more. Very knowledgeable staff, always polite & willing to help. Good customer service.

Great service!

Service was really great!

Hazel is a beautiful lady and she treated me really nice. Very good with customer service and knowledge on her parts

Tierra and simone was very helpful and respectful.

Tierra C. Was the the absolute best, thank you for your professionalism. Made me feel comfortable.

I have never been greeted at any store like this one. Good job you all! Very clean and neat inside.

Always helpful and has what I look for

Friendly and helpful. Assisted me in putting on my windshield wipers.

Customer service was great Tierra did a great job good product knowledgeThanks I’ll be back soon

The customer service was amazing from start to finish. Quan was very helpful and went above and beyond servicing my battery change.

Hazel is awesome and beautiful and welcoming, I felt great awesome service and Im sure to be coming back

Arrived at the store at 10am on Sunday 5/30/2020. Store was closed and locked. No notice on door that is was closed posted hours say open at 9am. Wasted my time, not coming back.

Tierra was great store was well kept i will definitely be shopping here more often

Busy but fast, they had everything I needed. One of their better stores.

The store manager, Aaron was super helpful and kind in assisting me for all the things I needed. I would be coming back to this place because of the excellent customer service.

This is the ideal, low to high cost/end products. From A to Z, everything to repair, replace & add your own touch to your automobile. Extremely knowledgeable, friendly & goes the extra mile to help me locate some of the most difficult items.

Excellent Customer Service! They went Over & Beyond to make sure I was taken Care of! They made sure I got all my Discounts! Even offered to put my Light Bulbs in my Honda! I was Definitely Pleased with the Service! I will Definitely be going Back!

Love 💘 u all.

Tierra was very helpful got everything I needed and some

Staff and service was awesome quick and easy and very very clean and crazy helpful

Was struggling with my wiper blades and Tierra was on break and insisted on helping me she was very kinda and respectful keep up the good work auto zoneWill be back soon

Professional staffed! Helped me find the product and applied advertised discount.

Super cute lightskinned dude was super nice and helped me find out why check engine light was on and printed out the part I needed

Usually have what I need. Clean store and pretty cashiers.

Great

Wonderful Service, great selection of items definitely worth the trip

Mostly nice people who are even willing to help look at your car when its freezing outside. Glad they are willing to do that. Plus They have some nice deals that you can get. Also they have car accessories and anything you may need for your car. And if you dont know what you need they can look it up on their computers to make sure you get the correct products for your car. Thanks for helping I appreciate it.

Good people

Need a driver side window wiper blade and was very good service

Needed 6 point box wrench. All they carry is 12 point. 6 point is very specific for automotive so you dont strip bolts in spaces not big enough for a 6 point socket. Youd think they would carry it. You can get 12 point anywhere. This problem I found is not just Autozone but all local auto parts stores didnt have them.

Great 👍 Service

A place to get parts that range in quality from cheep high end parts like Moog. I dont trust inexpensive oil products which they have because you get what you pay for, however, if youre on a budget and its got to be done, its a good place to go. Judging by price, they have a fairly, high end torque wrench, and everything on a car has a dedicated torque setting, an important thing to get. Theyre better one runs about 400 to rent, Wich is edging in on the price of a shop tool. The staff there, despite is has some good Knowledge. Theyre computer system has good info too.

Employee was very helpful and polite. The store had the type of oil I needed. A different employee also asked if I needed any assistance finding anything. Nice!

People didnt know what they were doing

The service is incredible they helped me with my car so much the people there are so sweet.

Gave me the tools to uninstall my battery in the parking lot, overall great crew.

Always the right parts at competitive prices. Staff is knowledgeable, efficient, and friendly. I recommend AutoZone!

Everyone is really helpful at this location

Violet & Kelly were great absolutely great and wonderful very helpful and polite

Idk

Got there early and had the store to myself. Katy was very nice thanks

Depends who working will make it experience good

Came in for some pretty basic items, brake pads, a tool kit, a c clamp and a flat wrench. I walked out with 2/4

60th and silver spring store very friendly and customer oriented well trained with dealing with customers love you guys

Staff is always helpful and willing to assist in installing what you purchase if they are able to do so.

They are always helpful. The service is excellent. Very happy.

Knowledgeable an understanding

Employee was friendly and fast during checkout. Had what we needed so it was a quick visit.

They have a pretty good reward system but service always suffers

Great service! Store does need a GOOOD dusting/cleaning, but the employees are super helpful and friendly!

All in all, a great place for your auto parts needs. The few times Ive shopped there, the sales people have been friendly. Ive had situations where the person didnt seem to know how to look up something on the computer and Id have to assist. Recently was sold the wrong wiper blade. They took it back without issue and found the right one for my vehicle. The guy politely offered to help me install it if necessary. I went and installed it myself while in their parking lot, just in case they did it to me again, but it was the right part.

Great service as usual

Quick service. The lady at the counter seemed wholly uninterested in helping me though... but I got my part.

Theyre nice professional and polite people. Who have the items I require.

Bought wiper blades, the employee put them on, cool

Quick. Convenient. Helpful.

Simple place to drop off used oil. In and out in seconds

Fair prices, with parts other stores or dealers dont sell .

Helped me with a battery purchase and install very helpful and knowledgeable

Customer service was great, the store representative was very professional.

Like this place people are very helpful

My order was ready and waiting for me when i got to the store the customer service lady( c r s ) was nice a and asing if i would be needing another hedlight, because i only picked up one, ad you really should replace both at the same time( i did remember that) and she had foreseen this and had another headlight pulled and waiting for me. That GREAT THINKING!!! So all in all a grat shopping experienceSincerity. JnJ custom artwork and Grafix. Jules Johnson

Good customer service and reasonable prices

Employee who help me this morning was awesome.

What you expect an Autozone to be, not crowded.

Very helpful and customer satisfaction is why I keep on going back

Will and Nu and staff are such great professionals👍👍Thanks for your patience my husband has Autism and can be overbearing to people who dont know so thank you so much AutoZone 65th Capital Dr Milwaukee Wisconsin

Good place to get parts for your car good customer service they match the price I recommend that place

Real men with s friendly attitude. The lady working was on break.

Didnt really help me

Very helpful and nice service as well as fast

No help with large packages out the door

Dumb people personals certain people do not know where theyre doing gives you wrong parts I would not recommend you go there this place is horrible I need a management and I am for you upgrade to those that know what theyre doing about getting the customers part they very rude and disrespectful to customers and two people that are trying to help the customers getting a parts even to the mechanic that comes in and get their parts and me the evaluation of attitude and people skills its so hard by give it at -20 at that place on 25th and North Avenue they are so horrible the manager are just Harbor as the customers and the employees do you need to upgrade it to his attitude as well

Perfect place for all your automotive needs

Auto Zone is a great place the staff is helpful

Very helpful will go back