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Middlesex Eye Physicians
400 Saybrook Rd #100, Middletown, CT 06457, United States
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Middlesex Eye Physicians
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Ch
Review №1

My interactions with the staff are always pleasant and efficient. They offer a professional and comfortable setting and I have always been satisfied with the level of care I have received.

Ro
Review №2

Ive been a patient of Dr. Mascarenhas for several years. I trusted her not only for my basic ongoing eye care, but also to perform Cataract and laser surgeries in both eyes.I trust her completely.Aside from her total competent professionalism, she has a great personality and truly cares for the wellbeing of her patients, taking the time to explain care options clearly and unrushed.She exemplifies what how a Doctor should be!

De
Review №3

Great attention given. Very thorough. Engaging approach to the examination. willing to answer questions. Really, really like her approach and accessibility. Very talented physician. Highly recommend! Thoroughness and efficient exam. Very helpful explanation of my current state. Reassuring about what is needed to stay healthy. Highly recommend!

Su
Review №4

The entire staff I interacted with from check in and throughout my eye exam appointment were pleasant, professional, competent and knowledgeable. Dr. Yap was not rushed, very thorough, has good energy and a nice way of communicating. He made recommendations for good eye health.

As
Review №5

All positive things to say about Dr Yap. He is timely, kind, and knowledgeable. He is even good at explaining things in lay terms. I feel confident with him as my eye doctor :) The entire team was super nice! Especially the place where you choose your glasses. I had an issue with picking up and they went out of their way to ensure I was able to get my glasses on my day off including bringing them to another location. I believe the lady’s name was Iris. She went above and beyond for me. 10/10 service!

Mi
Review №6

Dr and assistant were both fine. I dont like that my prescription had to be printed out in the eyeglass store. Assistant was nice.

Ro
Review №7

Dr Shriver has been my eye Doctor for quite a long time. He has done several procedures on both my eyes with great success. I have recommended him to many including close family members. They have all come away with the same opinion. He is an excellent doctor and eye surgeon

Mi
Review №8

My most recent appointment was with Dr. Robison Collins, who was not listed on this survey form. Dr. Collins was very uplifting and compassionate. She was also very thorough and took the time to answer my questions and respond to my concerns. I have been nothing but happy with the overall Practice - all of the physicians and staff have been such a pleasure to work with! Thank you! The overall high level of service and expertise of the entire practice.

Ja
Review №9

The entire staff I interacted with from check in and throughout my eye exam appointment were pleasant, professional, competent and knowledgeable. Dr. Raji was not rushed, very thorough, has good energy and a nice way of communicating and delivering the exam findings and results. It was also very convenient having an optical store onsite where I found frames I liked and ended up purchasing two pairs of prescription glasses using my new prescription.

Li
Review №10

Dr. Yap is thorough and friendly and answered all my questions.I appreciate the xpertise and friendliness of the entire staff

St
Review №11

I would recommend Dr. Shriver to all my friends and family. He is exceptional.

Lo
Review №12

Dr Yap was very thorough and nice. I will see him for my next checkup. Being able to get an appt with Dr Yap so quickly

Kr
Review №13

Dr. Raji is always wonderful! Im also so grateful to the front office staff. Thanks to a cancellation, they were able to book an appointment for me right away! Quick booking, excellent care as always, and Covid safety measures in place!

El
Review №14

Very professional. Explains process clearly. Listens to all my concerns Her being very clear on how my eyes are doing.

Ma
Review №15

Dr. Raji takes time and care in her thorough examinations and provides a clear explanation of her findings. She has a calm bedside manor, and it is evident that she cares about the well being of each of her patients. Dr. Raji is a superb physician.

hf
Review №16

Dr. Yap is incredibly knowledgeable and patient. He takes the time to understand my concerns and ask clarifying questions. I have never been kept in the waiting room long, yet somehow he always gives me the impression that he has all the time in the world and that Im his only patient. Dr. Yap is a rare gem in this day and age!I really appreciate his knowledge and willingness to take time with me.

Ga
Review №17

Dr. Raji is fantastic. Pleasant to talk to and does very thorough exams.

Na
Review №18

Dr. Shriver completed Lasik eye surgery on me over a month ago and he is the absolute best! I had worn contacts since I was kid and it’s life changing to be able to just wake up and see. At my initial consultation through my post-op visits, he has been so personable, kind, and willing to answer all my questions. The procedure itself was quick, totally painless, and I was able to see right away. Since then my vision only improved and now I feel like I can see so perfectly. I consistently recommend the Lasik procedure and specifically with Dr. Shriver to all my friends and family. It’s a very worthwhile procedure and all the staff at Middlesex Eye Physicians are just great. Lasik is like a miracle to me, I could never thank you enough Dr. Shriver!

Jo
Review №19

My doctor was very thorough, and brought attention to issues that I had not explored with other eye doctors. The COVID precautions were very thorough.

an
Review №20

Never hard to get an appointment. Courteous staff and knowledgeable.

to
Review №21

Dr Lusskin did an exceptional job with explaining what was going to happen and what to expect. My vision is better than ever. His staff at his office and at the surgery center was attentive and took great care of me

Sa
Review №22

The doctor is professional courteous and a good listener.

AN
Review №23

Everyone at Middlesex Eye Physicians were very pleasant to work with. The time is taken for a comprehensive eye exam routine. Also the way I was treated by everyone with care and respect.

Ky
Review №24

Super knowledgeable and personable. Always enjoy my visits. Help me understand my personal eye health and how to improve

Re
Review №25

Dr. Mascarenhas is an outstanding physician.You couldnt be in more capable hands. My husband and I followed her to this group years ago and have always been blessed with the care she provides. She is also an angel of a person. CARING beyond eye care. She treats you as a whole person. Every area of your health.

Ta
Review №26

I expressed my concerns and they were addressed. Dr. Yap and his staff were very helpful and caring.

Sy
Review №27

During the course of my treatment, starting in January 2020, I have felt like the staff did a great job keeping me informed. During this crazy pandemic, lots of waiting and rescheduling, I finally had both eyes done and am amazed at how great but is. Thanks to the office staff and the surgery center for treating me like I was the most important person they had! Kudos to all the people involved. Thanks for keeping me safe and making me feel safe!

Je
Review №28

Moved very quick. Decrease wait time. Quicker time at the office

Cl
Review №29

Very thorough. Took time to answer questions Time

Ge
Review №30

Wonderful staff at the Westbrook location and you cannot get better than Dr Yap or Dr Raji!

Di
Review №31

Dr. Raji is the Best!!! I had cataract surgery done 3 years ago in both eyes. I will never forget after my first (right eye) cataract surgery when I first opened my eyes and WOW Perfect, Clear vision. Had the left eye done 2 weeks later and to this day No glasses. Dr. Raji is thorough, caring and so easy to work with. My husband just had his cataract surgeries and he is doing Fantastic. Please check her out if you need an ophthalmologist. You will be happy you did! I cannot tell you enough how highly I recommend her. Thank you Dr. Raji!!!!!

Ma
Review №32

I started seeing Dr. Frederic Fishbein in 1982. His practiced merged with Middlesex Eye Physicians at a certain point. He retired in 2006. Im still going to MEP 15 years later. That should tell you something.

Ja
Review №33

Dr. Raji is excellent! Also my son had lasik with Dr. Shriver and had a great experience and result. This is a terrific eye practice to use. The skill of the Doctors and office experience is the best!

Ly
Review №34

Very professional and informative about my eye care Prompt! Professional! Personable.

Bl
Review №35

Dr mascarinas always takes the extra time to sit with you after your examination and go through any changes in your health and more specifically eyesight. Despite the fact that she is always extremely pressed for time she is willing to take as long as necessary to make sure you are able to convey all of your concerns. The entire practice in general is extremely clean and all safety percussions are taken. I could not be happier with my choice of physician

Br
Review №36

Very polite staff who are cautious of covid-19. Extremely happy with my exam and new glasses. So glad I found Middlesex Eye Physician.

An
Review №37

Dr. Mascarenas is great and I have complete confidence in her abilities, which is so important when you are entrusting someone with your eyes. The level of professionalism of all employees at this office is outstanding.

Jo
Review №38

Great facility and staff! I never mind having to go there. Ive also had a few times when I needed to contact them by phone and ALWAYS get a response, usually by a doctor!

De
Review №39

Dr. Shriver is very thorough in explaining procedures and patient and understanding when answering questions. His manner and style put me at ease when I was extremely nervous about an invasive procedure I needed to have done.

Ra
Review №40

Sandy is very helpful ..we had an issue with the optical department and she is helping us get the issue resolved.

Be
Review №41

Dr. Yap is awesome! Very happy with the care taken!

ba
Review №42

Great and caring service from Dr. Macarenas and staff. Attention to all related concerns to good eye health.

Ed
Review №43

The doctor was friendly, courteous, and respectful of my time. The COVID safety protocols were top-notch. As a first-time patient (Im new to Middletown), I was very impressed.

Ke
Review №44

Dr Yap is a Kind and experienced Dr.He makes My daughter feel comfortable even though she gets nervous with Dr appointments. The time he takes to listen

Er
Review №45

No complaints, everyone was nice and professional.

Pa
Review №46

Dr Mascarenas is a very compassionate, skilled doctor. She is easy to communicate with and takes time with you

Ir
Review №47

My appointment went very smooth and the Middlesex Eye Physicians staff are very considerate of my time.

Ra
Review №48

Middlesex Eye Physicians is very thorough and has all the latest testing equipment. They explain all the procedures to my daughter and make her feel at ease. Great office and friendly staff.

Mu
Review №49

The doc office didnt clarify about the vision insurance. Even though Aetna vision is not supported, they went ahead with service and used medical insurance and I ended up with HUGE BILL. Be clear about your insurance coverage and proceed only if you are clear about your expected bill.

Su
Review №50

Dr Shriver was rude and abusive and hostile on a phone call when I called to renew a prescription. The person responsible for sending the renewal to the pharmacy did not follow up with me after 3 separate requests. I had no idea that the Rx was not going to be renewed.

Sh
Review №51

I have been a patient for many years. Dr. Raji and her assistant is always professional and personable. They always meet my needs and show care and concern for my overall health.

An
Review №52

The entire office created a great patient experience. Everybody was very professional, and helpful. Dr. Mascarenhas was extremely knowledgeable and professional. You felt she listened to you, and explained it till you understood. I feel Im in great hands. Thank you.

Ju
Review №53

Everyone I dealt with at the Westbrook office and the Middlesex office were very cordial and helpful. There is a overall good selection of glasses to choose from. I have worked for an ophthalmologist, in the past, and was very pleased with my experience. How the optical department helped me choose the glasses that looked good on me and making sure they were fitted properly.

Ra
Review №54

Amazing PRK experience! Dr Shriver answered all my questions and made sure he was available during recovery. Everyone is very friendly and helpful!

Ch
Review №55

Overall very good experience prompt and thorough exam..

De
Review №56

Saw Dr. Yap for an emergency visit, he was very nice and compassionate and thorough. Easy to get in on emergency basis.

Ti
Review №57

The care is second to none. If you are looking for a patient focused practice, this is the place for you. Dr. Raj’s gives top notch care and is an excellent patient educator. While I waited for my time with the Dr. I witnessed professional care and empathy of other patients.In a convoluted healthcare system, sometimes the care giver and the support staff can feel assembly line like, forgetting why they are there in the first place. As a patient I felt I was a top priority. From my experience, I feel you will not be disappointed!!

Wi
Review №58

Membrane required correction from previous cataract surgery, was corrected with one laser session.

El
Review №59

My visit to Dr Raji was more than satisfying. She was both personable andprofessional. I am confident that she will be very able to meet any needs I may have.

Ji
Review №60

The office atmosphere was very inviting and friendly! During my visit with Dr. Mascarenhas, she was very caring, kind and I felt I was in the best of hands. I never felt rushed, all my questions and concerns were addressed. I left the office feeling confident in my care.

AL
Review №61

Excellent expeience!

Do
Review №62

Overall very pleased with professional service

El
Review №63

Dr. Yap along with other technicians and staff are all very thorough and have the utmost concern for my vision care. They are also very friendly and address any concerns that I might have. I highly recommend their services and expertise. their thoroughness in eye testing and concern for potential problems.

Ro
Review №64

I appreciate the prompt, courteous, professional service. I have confidence in Dr. Shriver and the whole Team in contributing to my eye health. You are great listeners!

De
Review №65

I love coming to Middlesex eye physician, as Ive been going for yrs. Theyre all very good Drs and know what they are doing. I highly recommend them

Ni
Review №66

I have been coming to Middlesex Eye for over 20 years, and have always had a great experience. The staff is helpful and more than willing to work with you when it comes to you setting up your appointment. I couldnt imagine going to another eye doctor.

Al
Review №67

Very professional and friendly. I couldnt be more pleased with the results. I went in for surgery on a Friday with 20/200 without glasses and now three days later I have better than 20/20, almost 20/15. Surgery took less than ten minutes and I felt immensely better after a long nap. I highly recommend Peter A. shriver, D.O. and Middlesex Eye Physicians as a whole.

Su
Review №68

My first visit. The wait was much longer than expected, but apparently there were unusual circumstances causing it that morning. Found the Dr. very personable, and fully aware of my condition. Options were considered and a plan of action put in place.

sa
Review №69

Good exam with recommendation for real glasses this time as readers arent doing the whole job. Elected bifocals to help with distance too. Also addressed eye injury and issued prescription eye drops. The technician at the optical counter was very helpful with the selection and fitting process. She also fixed the broken nose piece on my sunglasses.

Ba
Review №70

Dr. Yap is very friendly, helpful and efficient when it comes to your appointment. The other elements of the office aren’t as friendly as Dr. Yap but overall a decent experience

Br
Review №71

I thought both the doctor and his assistant were great with my daughter. She is only 3 and between her age and her stubborn personality, I knew she was going to be a challenging patient to say the least. They were able to get her to cooperate enough to get through the examination so I could have peace of mind that her condition was under control for now and know what I needed to worry about in the next few years.

sn
Review №72

DR. RAJI IS A WONDERFUL DOCTOR. I HAVE COMPLETE CONFIDENCE IN HER RECOMMENDATIONS. I HAVE KNOWN HER FOR MANY YEARS SO I AM AWARE OF HER SKILL. I HAVE RECOMMENDED HER TO MY FRIENDS.

Na
Review №73

Dr. Mascarenhas is fabulous! She is very knowledgeable, competent, and highly skilled. She explained my eye condition and solution of eye surgery in terms I could understand. Everyone at the office including receptionists, eye testers, surgery scheduler, and doctor work together well as a caring team.

Ma
Review №74

The staff and particularly Dr. Shriver at Middlesex are most professional. They are courteous and helpful. Especially Dr. Shriver whom I’ve now seen for three plus years and who did my cataract surgery. I am very squeamish about my eyes and he was so helpful and reassuring through the whole process. Can’t thank you enough for great results.

Ci
Review №75

Everyone was very professional and nice. The appointment was on time and did not have to wait.

Bo
Review №76

Dr. Shriver and EVERYONE at Middlesex Eye are awesome. Two surgeries went exactly as explained. New eyes - new prescription glasses. Best ever: when my sunglasses werent quite right, they sent them back without question and within two weeks the glasses were in and perfect for outdoor and driving vision, with a little reading thrown in. I highly recommend anyone there.

Ch
Review №77

HAve been a patiebt for more than 20 years. Always have been treated well. Easy to schedule appointments. Efficient doctors and other staff members. I have been taken care of well, including a treatment to fix possible glaucoma. I recommend them highly.

Ta
Review №78

As a new patient I enjoyed my first visit. All staff members and Dr.Yap were very polite, friendly, and professional. I look forward to starting my journey switching from glasses to contacts!🙂

ma
Review №79

Dr. Yap is great very patient and friendly. I always appreciate his knowledge and the fact that he listens to my concerns and addresses them with all the explanations needed.

Ka
Review №80

I have been a patient for over 30 years. All the Drs and staff have always been wonderful. All of my concerns addressed to my satisfaction. I also use the Optometry Dept and have nothing but a five star review for those people also.

jo
Review №81

Appreciate professional and efficient appointment with Dr. Luskind. Answers questions easily and clearly. Reliability and quality of service excellent.

Ma
Review №82

Ive been coming to Middlesex Eye Physicians for decades and to Dr. Shriver for years. Im very happy with the care I receive, starting with the people on the front desk. The concern the staff shows for the patients is impressive. And Dr. Shriver is an excellent physician.

An
Review №83

Excellent and caring eye care professionals. I highly recommend this office.Dr Shriver and his staff are experienced and offer excellent care.

Te
Review №84

Ive been coming To See Dr Shiver the last 13 years because of my MS and he has to check my eyesight to make sure I dont go blind!Hes a great optometrist and friendly and knows his stuff! See ya next June!

De
Review №85

Excellent service and follow up Took time to make sure healing was occurring

Lo
Review №86

It is a wonderful business office to go to, my check ups are quick and easy.

Ja
Review №87

They are great and or provider Dr. Raji is wonderful. I gave been in her care for over 10 years and she has saved my sight. Thank yo .

Ni
Review №88

Dr. Yap was very professional and patient with our 2 year old son. We are very happy we found Dr. Yap, his prescription has significantly improved our sons eye condition.

Ra
Review №89

Being going to Middlesex in physician for last 15 years doctors are commendable its a great team of all their reception team and the other medical technicians inside and the doctors they are they really take care of you and quality is great

Jo
Review №90

The doctor is very professional and gives plenty of time for questions and feedback. The caring atmosphere

Ge
Review №91

I receive a comprehensive exam, direction and care. Convenient location and professional care.

Wa
Review №92

Friendly thorough treatment. No complaints.

Pa
Review №93

Dr Raji is awesome! Knowledgeable, thorough and easy to talk to

Ja
Review №94

I have been with the practice for nearly 20 years seeing Dr Rocco and more recently Dr Yap. Both doctors have been excellent. They are attentive, knowledgeable and go the extra mile for their patients.

Tr
Review №95

We have been loyal patients of Dr. Shrivers for years. We so appreciate his timeliness, kindness, attention to detail, and his willingness to explain everything in detail.

Wh
Review №96

Excellent experience. Efficient, thorough exam and service.

Ma
Review №97

Everyone was very friendly and helpful to the questions and concerns I had. I would recommend if you need eye care its a great place to go to.

Am
Review №98

I had an excellent experience. High points: Knowledgeable staff and doctor, timely visits

Di
Review №99

Love Dr Yap, the Westbrook office has a great staff to work with!

Da
Review №100

Everything was great thanks, Online check in makes it easy to keep documents up to date

Information
33 Photos
100 Comments
4.8 Rating
  • Address:400 Saybrook Rd #100, Middletown, CT 06457, United States
  • Site:http://middlesexeye.com/
  • Phone:+1 860-347-7466
Categories
  • Contact lenses supplier
  • Ophthalmologist
  • Eye care center
  • Lasik surgeon
  • Optician
  • Optometrist
  • Sunglasses store
  • Surgeon
Working hours
  • Monday:8:30AM–5PM
  • Tuesday:9AM–12PM
  • Wednesday:Closed
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–5PM
  • Sunday:8AM–6:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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