My car broke and hardly made it to the shop. Mr. Greg checked it and helped me solve the issue. He was patient, accommodating and got my car fixed in 2 days. Hes an experienced mechanic with over 50 years of experience. I was lucky to find this shop and I love supporting local independently owned businesses!
Greg and his crew always take great care of me and my F-150. Highly recommend !
Greg did good work for a very fair price. Was very nice and polite and considerate about my schedule when doing the repairs.
I called and asked if he was available, within 2 hours he arrived and my vehicle was done as well! Very professional and thorough. I Would never call another mechanic again.
Nice people, seemed quite competent. They have a few cats around who were very friendly, but it’s something to note in case of allergies. Our uhaul was a bit dirty and they offered to immediately clean it. The only knock I’ll give is the inside (especially the ceiling) is in serious need of renovation. Overall seemed like a great place.
On a late Friday afternoon, I had an overheating car emergency and after calling Greg at Golden Ring Car & Truck Repair that evening, I was able to bring the car in first thing in the morning. (One of the VERY FEW places that does wok on Saturday.) Greg was EXTREMELY accommodating and after extensive troubleshooting, explained that although he couldnt duplicate the problem, find anything out of the ordinary or tell me exactly what the problem was, he concisely explained possible causes and the cost of possible fixes. Unlike other repair places, he didnt try to sell me on needed or unnecessary work and parts. This showed me that he is VERY knowledgeable and has strong business ethics!! He will always get my return business! I highly recommend Golden Ring Car & Truck Repair.
I needed brakes for my car. Golden Ring Car & Truck came highly recommended, and so I gave them a try. Fantastic experience!! I will refer all my family and friends here. Greg was thorough and very professional. He kindly explained all that was involved in a way that I could understand. Such a caring soul; love the office cats he rescued. All round good guy!! Ill be coming back.
The service was great. They fix every problem I am very satisfied with the work they did.. I would definitely recommend if your having car trouble this place will take great care of you!!!
I have been bringing my vehicles here for many years. I appreciate the great service and reasonable prices. Ive never had a problem with their work.
I called golden ring car and truck because I wanted to replace my muffler. They got me right in and did a great and fast job. I am very satisfied. I highly recommend them. Fair and honest.
I was so happy to find this place. I had a differential problem I thought would be expensive and they took the time to tell me where the problem was and saving me big bucks. So I asked Greg to look at other areas (since I knew this place has integrity above the usual shops). They fixed two other repairs, safety concerns, and Im extremely happy with the work. Im finding other areas of my Yukon to be worked on there. I f you find a great shop, keep them. Super happy! E.S.
Greg was very great to work with, and scheduling an appointment was easy. He does all types of repairs and has useful advice. Very responsive and friendly. Highly recommend!
HONEST, dependable, fast, & responsive. Cute & friendly rescue cats in house.
I asked for a quote on repairing my truck! They gave me a prive of 1400 charged me 250 for the quote! And it was a bearing that cost me 25 dollars
Seems to be honest and up front and fixed right the first time.
I’ve been doing service with Golden Ring Auto and trucking Greg and his team for many years I get my vehicles regularly serviced there and I’m very happy and I’ve been very happy for years they always take good care of their customers and they’re very reliable I would highly recommend
The Best of the Best!!
Honest! This shop was able to take me as a walk in immediately. I was experiencing brake failure on my 2014 Jeep Grand Cherokee. I was told by Thompson Dodge, there were no Recalls on my model and year of Jeep. They expected me to leave my vehicle with them for over a week so they could charge me for the work. So thankfully I found Golden Ring Truck and Car Repair. I limped my Jeep in and they took it back to the garage immediately. Within 30 minutes the gentlemen was back to deliver the verdict. He said he could fix it. But rather than just do the work and charge me (which because of Thompson Dodge, I would have been none the wiser). He did some research and found out there was indeed a recall! I then took it to a dealer that could and would do all of the recalls.Case in point, this shop will bend over backwards to do what is best for you. I myself am a mechanic and he didnt try to play me for a fool or rip me off. I know where Ill go in the future if need be. I HIGHLY RECOMMEND THEM!!! Thank you again!
We have always had a great experience with Greg. His service has been impeccable and the pricing is very fair. He is extremely thorough and the turn around time for repairs has always been quick.
Came for much needed truck repairs. Stayed for the honest and great work. And friendly office cats!
My wife went to get a new radiator, over charged her 500 when the part only cost 160. the mechanic tried to sell her a thermostat from the get go bringing the total to 660. she Told him do radiator first then test thermostat. After putting in new radiator car was fine. Then tried to sell her AC freon for almost 200. AC was working fine before she took it there now it isnt. she Went to a friend who tested the hi/low and it was fine. These mechanics are not honest and try to up sell. If u need your car fixed dont go here.
Ive been using Golden Ring Car and Truck repair for a couple of years for both my 2010 Camry and my wifes 2005 Ford Explorer. We have always been very happy with the work.The first time I used Golden Ring Car and Truck repair was to get a 2nd opinion, I was told by a large tire / auto repair chain that I needed a new rear differential on my wifes Explorer. Greg told me the differential could be re-sealed and didnt need to be replaced. I saved around 2k thanks to Greg and have never had any additional problems with the rear differential.Greg is an exceptional mechanic, he does what is needed and at a fair price. I highly recommend Golden Ring Car and Truck repair.
Great service. Pricing is great. Friendly environment!
I have an older Motorhome. Greg has been wonderful. Its wonderful having a true mechanic, instead of a parts changer. Prices are fair and hes prompt with his work.
Thanks for your Honesty and your commitment to giving my 2008 Honda Accord the Maryland state inspection. I would recommend you to anyone in need of a mechanic. Great work great price. Thanks again Gregg.
Had work done here a couple of times now. Always quick and efficient, good prices. Small business, staff is honest & accommodating. Highly satisfied.
I will never ever ever use this place again. Greg pretty much scammed me out of my money simply because Im a woman and didnt even fix my car!
Greg was great! Got me in and out in a days time.
Thank you Golden Ring Auto and Truck. I have used your services in the past and always been happy. But this time I had a repair and made mistake of going to a local repair facility. I knew right away something was not right as they immediately identified my problem but told me to come back tomorrow when the new part came in. I asked if it was something that could be fixed instead of just buying a new part and was told no. What a difference as you have done in the past you took my car in and about an hour later you had it running like brand new. And guess what instead of spending $700 it was a $120 fix. You guys are great and I have learned my lesson, I will make sure I tell all my friends to come see you as you all are the best.
Informative, great customer service
Knowledgeable mechanics, through, medium to high priced.
Way over priced. They gave me a price for a transmission replacement after calling around I got the same work done for $700 less and a better warranty. They will try to rush you to get the work done so you dont have a chance to call around. Call around before getting work done there.
5+ wonderful service and will return.
Had a wonderful experience bringing my 2001 Santa Fe in, will definitely be back again and highly recommend!
Customer satisfaction is the golden rule. I am satisfied... situation can happen sometimes and things can be talked and discussed further and when it is resolved it is the best for both customer and owner...
Greg just want to say thank you for all the hard work you did to repair on my Cadillac, you guys are the best. Your service and price point was over-the-top, Thank you again
Thank you for the follow up! Rarely, if ever, happens.These guys are better than we thought!
Service is always great and very attentive
I would never go back. I paid $350.00 to have my wheels aligned, 2 light bulbs replaced and 2 nails removed from my tires. And when I asked for an itemized receipt he refused.I checked with the dealer ( Lexus of Towson) and the cost would have been $210.00 .I guess he only my business on that day. NO INTEGRITY SO SAD.FYI- I love animals but to have 7 cats in your place of business is so out of order.
Beat the dealership price by a wide margin. Great repair place for Japanese cars!
Great service friendly people
Ive always been extremely happy at Golden Ring Car. My family has several cars and we always are treated great. I would recommend them to anyone.
(3 Stars - See UPDATE below)We own two cars that we bought used (a CR-V and a Ranger). For several years now, weve been taking them to Greg whenever either one has an issue.I highly recommend him.Hes fixed every problem or issue weve brought to him. The work gets done quickly, and Id call the prices weve seen completely fair. I feel way more comfortable going here than to a dealership.The cats at the office are a nice bonus (I wish more businesses had pets you could play with in the waiting area).UPDATE 11/02/18:Unfortunately, I have to make an update to my review, and lower my rating. Sorry Greg.To repair some front end creaking, I had purchased and installed a number of Moog suspension components on my truck. I then brought the truck into Golden Ring to perform an alignment once finished (and fix a check engine light – unrelated to this update).Admittedly, I made two errors – I had placed my new upper control arms on the wrong sides (left on the right, and vice versa), and hadnt purchased and installed Camber bolts.The first call I got from the shop, Greg explained that he needed to add the Camber and Caster kits; also, that he tightened several front end parts that he said hadnt been fully tightened down, and the cotter pins left off (I explained on the phone that the cotter pins were intentional; I still had them in my garage – didnt want to add until we were sure that all the parts were good).During the second call he told me there was a still a problem, and he thought maybe I had bought the wrong parts. So I brought in the old parts I had taken off the truck for comparison; also verified with Moog that I ordered the correct parts.On the third call Greg found the L marking on the upper control arm I had installed on the right side – good catch! Greg still didnt trust the parts I bought, but I told him to go ahead and switch the right and left upper control arms. After that, it was time to pick up the truck.This is where my problem starts. I was charged for 4 Caster/Camber adjustment kits at $54.64 apiece ($218.56 total) – but I can see that you can buy a Moog kit for $54, and that only 1 per side should be necessary. Then I was charged a line item to Tighten Front End Parts Customer Replaced for $110 (!!!!). The first wheel alignment and install of Camber kits was $399.95, and then switching the sides plus re-align tacked on another $309.95.I got in the truck, and it was obvious within a minute that the steering was not right – to go straight, I had to keep the wheel turned slightly to the right. Turned right around, back to the shop, and let Greg drive it. He blamed the parts I bought, and said he would need to buy his own upper control arms and re-do the alignment to straighten out the steering. I declined.So today I just spent $116 for an alignment at Mr. Tire – the alignment is now perfect and the steering is true, plus they got it back to me in only a few hours. Clearly the parts werent the problem.Obviously some of the expense was my fault for installing parts on the wrong side. But the disparity between what I paid (over $1000) for an alignment that still wasnt finished, and my experience at Mr. Tire was rather eye opening. Mr. Tire charged me for the whole deal for about what I got hit with for Tighten front end parts at Golden Ring.Bonus: the emergency tire jack was taken out of its housing and was just sitting with the arm extensions in the back of the cab. Why was this even taken out? Why wasnt it put away??
Not a helpful shop, called to get an exhaust stud replaced, said he didnt want to get into the middle of a job like that! Its an exhaust stud replacement! Clearly not a qualified mechanic. Go elsewhere like he told me to do!
Do not attempt to contact me again. Any future communication will be through legal representation.