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Cook Auto Services
220 Bowleys Quarters Rd, Middle River, MD 21220, United States
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Cook Auto Services
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Ja
Review №1

They do a great job with my van. They are very nice people.

Da
Review №2

⚠️‼️ WARNING ‼️⚠️ NOT HONEST‼️Had work done on multiple vehicles over the past 2 years and each time we received our vehicles back something else would need fixed!?! Finally something that should have been a simple fix, was said to be something that cost way more than it should have been! So feeling uncomfortable with the diagnosis, I got 2 separate opinions from 2 different mechanics and their diagnosis did NOT match the one originally told to me from Cooks!! Cooks had told me my vehicle needed a part that was NOT even associated with the issue the vehicle was having!!! I am not usually one to post reviews, but I hope this saves someone else a lot of headaches and money!! People should definitely have an honest mechanic!! It could be your life or money that you may not have!!! If it were an option this business would have got ZERO stars!!!!

Am
Review №3

Easy to get an appointment, great service!

El
Review №4

I recently took my car in to Cooks Auto Service (a friend recommended). I was amazed with the friendly service and excellent quality they provided. They were fast and thorough. I also appreciated how I was able to drop off my car after hours for convenience. I work Monday through Friday 9-5, so dropping off after work was more realistic. The owner was sure to discuss everything with me to inform me of what my options were. After they had finished working on my beloved car I picked up my car (my girl was running smoothly and the check engine light was off:) and I drove off feeling confident and comfortable that they took care of my car and valued me as a customer. Thank you for taking care of my car. Thank you for valuing me as a customer. You guys are awesome. Keep up the great work! ....And yes, I will definitely be bringing my car back for future tune ups and maintenance.

Ma
Review №5

Best car service, friendly and efficient. Highly recommend this business.

Do
Review №6

Great staff, great prices and reliable. They are not out to rip you off. Highly recommend.

Li
Review №7

I am new to the area so I hadn’t a clue as to who I could trust with my car. My alternator suddenly died and I needed to find someone close to home and I found Cook Automotive. I met with the owner Dave and he made me feel as if I were a part of his own family. He is very honest and reasonable with their service and prices. He knew I was in a desperate situation and could have completely ripped me off and I wouldn’t have had a choice. He did the complete opposite and went above and beyond with his care and concern for my auto needs. He even went as far as offering me his own truck so I didn’t have to wait 2 hours for my car to be ready. This is one of the most memorable experiences I have had in a very very long time and I will be bringing my car back there for all of my automotive needs. Thanks Dave for making my experience a positive one - if I could give 10 stars, I would !!

Je
Review №8

Over priced. Replaced new parts that did not need to be changed. Got prices from 3 other places after hearing the price he charged. It was from $400 to $300 more than other repair shops. Was not happy with work before. Now for sure never go back. And will be posting on FB the bill and this post. Just a shame how a garage takes advantage.

Ro
Review №9

Excellent service and fair practice pricing.

Ra
Review №10

Cook Auto was great. I came in after another mechanics wanted $115 just to diagnose my car. Only $45 for diagnostics at Cook and they fixed 3 small issues for a very reasonable price. Dave at the front desk was helpful and positive. I will definitely be coming back with any future issues.

Je
Review №11

Ive taken my car (a 93 Accord that some mechanics have laughed at) here twice. The staff is polite, and they do quick, affordable, high quality work. My only regret is that I didnt start coming here sooner!

Br
Review №12

Always done great work on my 2001 Accord. When the transmission went up Dave respectfully told me that a new transmission was worth more than the car itself. With the breaks going up on my 2015 Elantra, I wouldnt imagine taking it somewhere else, Ill be dropping it off here today!

Th
Review №13

Just had my daughters car serviced at Cooks. Good work, at a reasonable price. Got the car back in two days. Thanks Dave ! Would definitely go back if I needed work done.

Ka
Review №14

Our regular shop was booked solid and my son needed his car to get to work that night. I called Cooks and they fit us in and got the work finished that day.

An
Review №15

Friendly staff, knowledgeable and reasonably priced services.

Sa
Review №16

I recently had my car towed to Cooks (they towed it for me, showed up in 30mins). I always talked to the same guy and he was very helpful. He clearly could tell I had no idea what I was doing (dealing with a broken car). He told me there was probably a warranty for my transmission and told me to talk to Ford. Well there was a warranty but I didnt really understand what they were telling me. He ended up calling Ford also and spoke to someone about the warranty and the issues with my car because he felt like they were gipping me. I am officially recommending this guy to everyone. He was kind and patient with me and I never got a sleazeball feeling I get from most mechanics. Thanks Cooks!

Jp
Review №17

I brought my car for tune-up. They called me up confirming if I had issues with lost of power. After confirming, they worked on it for 3 days and reported my air intake tube has leak. They couldnt find a replacement so they got one from the junk yard. It cost me $1 for the part! My nissan is back up and running fine again. I definitely recommend this shop.

Co
Review №18

Took my car there to get work on the axle done which the repair was completed and I give them a star for that. But issue started literally the day I picked my car back up from them. After my car sat out in the lot for 6 days awaiting warranty payment confirmation and the arrival of the ordered parts I get my car back with a check engine light on. I call them back immediately like hey I did t drop it off to u 6 days who like this wth is going on..... they made me make an appointment to meet there schedule when I literally just picked up the car 20 minutes before I called back. They look at the car and tell me that a animals of some kind are threw some stuff. You would think that they would have some type of loyalty or consideration knowing that it went to their shop fine to atleast offer some type of deal to covers some of the cost to repair. Nope they basically made it seem as if it was their problem at all and it did t matter to them that the car was indeed damaged on their lot a bunch of jerks in there selfless jerks who don’t know how to run a business at all. As a business you should look out for the customer who may return because they trust you not give there car back with more issues than it had coming In and say oh well

Co
Review №19

Cook Auto is great! We have been coming to Dave and his guys for at least 5 years now and we always get great service, and very fair prices. Good, honest mechanics are hard to come buy, but we have one local...right down the street from us. Even when it came to putting big $s into my wifes old van, he was honest and said i dont recommend repairing this because of the age, and possibly more problems down the road. My in-laws, and my parents take theyre vehicles to Cooks.Highly Recommended. A++

Es
Review №20

Had a acura ball joint that came off got the car towed to the shop overnight acura was done in morning before work amazing. Will do business here more.

Er
Review №21

While visiting from out of state I had car problems. The guys at Cooks were able to get my car done fast and at a very reasonable cost .

Ch
Review №22

Ill never go anywhere else! Dave and staff are so so great!

RE
Review №23

Courteous, prompt service at a good price

Br
Review №24

Great Mechanics and honest people

Do
Review №25

Me and my family have trusted Dave and Brian with all our car needs for at least 15 years. If you are having car issues take it to Cooks, they will take care of you.

Da
Review №26

They wanted to charge $650.00 to replace entire exhaust system....Took it to Mineke and got it diagnosed and fixed a whole lot cheaper and didnt have to replace exhaust

Ke
Review №27

Honest and fair!

Ar
Review №28

The worst ever- save your money - 100 an hour - super expensive and you will have to go some place else to eventually to get it done right - i dont think they know what they are doing there.

Ja
Review №29

Quality and trustworthy.

Sh
Review №30

Rude, Unprofessional and prejudice

Information
1 Photos
30 Comments
4.1 Rating
  • Address:220 Bowleys Quarters Rd, Middle River, MD 21220, United States
  • Site:http://cookautoservice.com/
  • Phone:+1 410-335-8881
Categories
  • Auto repair shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:9AM–2PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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