Just Left the Store. Tiffany is a great sales person for the store, My Husband and I was there, she explain everything and your not pressure or Rush. Highly recommend and love this place. Furniture is beautiful and durable. We will be back.
Tiffany was amazing! She was on point with everything! The quality of the furniture is excellent!We will definitely purchase from Outdoor Patio Emporium again!
Love this place! Wonderful service and quality products. Tiffany was very helpful and very service oriented even staying late to help our multigenerational family decide on a set that would work for our family. She helped with design tips and even took her time to look at our patio space to make design and set suggestions. It was a pleasure to work with this business. We look forward to many years of enjoying our outside living space now😊
This store has very modern, beautiful and sturdy outdoor furniture. Prices are affordable and great customer service. Marco was very knowledgeable and polite. Highly recommended!!!
Tiffany was very professional and attentive. An asset to your store. Will come back ! Thank you!!
We had just purchased our home and needed a really nice quality patio set. We went everywhere and everyone was telling us delivery would be Late July or August. In addition we really did not fall in love with anything we saw. The minute we walked into the store we knew we had found our spot. From the beginning Tiffany assisted us till the very end when we purchased our beautiful set. The care and time she took with us and her professionalism was amazing. We will definitely return for more purchases. Thank you Tiffany for an amazing experience!
Absolutely great service and great selection! Tiffany the store manager was so sweet and helpful! Answered all of our questions!
Let’s start by saying wow, amazing customer service and excellent communication with my sale rep Tiffany she made the process so smooth . New showroom was filled with beautiful patio furniture. Thank you so much for helping me choose my furniture will be back soon !!!!!
I love this store! Their furniture is gorgeous, and Tiffany is the best. Her knowledge of the products and great customer service made shopping for my new patio fun and easy. I highly recommend shopping here. Can’t wait to come back and buy more.
Great customer service! Tiffany was very professional and helpful. We had a great experience. Thank you for everything.
I really appreciate Tiffany. She was amazing and really helpful. Her advices were excellent and she is the reason we decided to buy our furniture at the store.I really recommend Outdoor Patio Emporium. You will have a very pleasant experience with Tiffany and her team.
We cannot say enough about our experience at Patio Emporium. They have a beautiful inventory with exceptional quality. Marco made our visit a worth one. He is very professional and helped us make the right decision for our patio. He goes above and beyond to work with you on a package that meets your needs. We are very happy with our purchase and highly recommend this place to anyone looking for beautiful high quality patio furniture!
I purchased a large sectional, a few canopy beds, four chaise lounges, and a large dining table from this company for my wedding venue. The furniture is perfect! They have a very large selection of items you can choose from with various wicker combinations that allow you to match everything together. Marco is an amazing salesperson and provided me with all the information needed to make a decision. Thank you again for all your help Outdoor Patio Emporium!
We just purchased our patio furniture set and dining table for our renovated patio. We’ve been looking around and came across this store. Tiffany was very welcoming and helped us with the purchase. The quality of the furniture is exactly what we had in mind. Tiffany helped on every step and even helped us decide on color. We highly recommend this store and please see Tiffany!! She’s amazing and responsible.
The sale women Tiffany was so patient with me . I ended up getting two sets. I cant wait to get it to my home. Tiffany is very informative. She also gave different ways to set up the pieces.
Always a great experience here. Great staff. Marco was super helpful. This is our third purchase here and we’re even happier each time. Great products. Stylish contemporary great quality
I don’t often take the time to write reviews, but I just had such a great, painless, and overall easy shopping experience at OUTDOOR PATIO EMPORIUM that I had to take a moment to give them and their amazing store manager, Tiffany Coello, a shout out to compliment their exceptional products, prices and service. I highly recommend this store to anyone looking for good quality patio furniture and a knowledgeable and honest staff!!!
Just purchased my perfect outdoor furniture set after a looking around for so long. Walked into this location and was more than pleased with my service and product. I want to thank Tiffany in specific for making this experience for me super easy ( because it been a nightmare shopping around other stores ) excellent quality furniture! Tiffany helped my husband and I pick the perfect set for our back yard and even helped with the accent pillows. Recommend this place to anyone looking for patio furniture.
I’ve been a customer since 2016Tiffany is truly the BEST! I always come here and I feel like home. I love my patio furniture and I always come back to add more decorations & more. Thank you Tiffany and the outdoor patio emporium family!!
Tiffany was amazing super helpful knowledgeable and fast great experience thank you so much.
Walked into the store and was helped out by Tiffany who was very knowledgeable on all store items, very friendly and eager to help. I purchased outdoor poolside furniture that is of very good quality and a very reasonable price. Definitely will be returning here! Very nice showroom with many options to choose from.
I walked in and I was greeted by Tiffany she was so helpful and attentive explained all the different styles and quality’s they have to offer. The best thing is that everything is in stock and available for delivery. Very satisfied with my purchase would recommend this to anyone looking for high end quality furniture that will last!
Excellent experience with Marco and staff from the store. Customer service is great and the aluminum products are high quality. Great deals and prices at this store!
Great experience with Marco we loved the service and the experience. Tiffany was very informative and friendly. This will be definitely be our spot from now on.
We were having coffee 4 doors down and decided to go in and check prices for patio furniture we wanted to buy for this coming Summer. From the moment we walked in, we were treated like friends. Jorge the manager was super friendly and helpful. I ended up buying not only the 12 seat dinning set but the 5 seats bar as well. It looks amazing and here are the photos to prove it. The next day, pool screen company guy stops by to give me an estimate on 2 screen panels that need to be replaced. My new set caught his attention immediately. He ended up going to see Jorge and bought 5 bar stools.
I’m a return customer, the patio furniture is good quality. The customer service is incredible. Marco was so helpful.
Tiffany was so helpful, accommodating and we got our stuff ordered one day, delivered the next!
Super nice service & great price! Great deals for what you’re getting.
Excellent customer service, Tiffany was son kind! We love the quality of our new patio furniture!
Great customer service. And the selection is unbeatable.
Words can never express how awesome my experience was at Outdoor Patio Emporium located in Palmetto Bay. It was truly a pleasure picking out my patio furniture with Tiffany Coello. She took her time with me and showed me all the different furniture and finishes they had available. But what I mostly loved was her attention to detail. Would definitely recommend and I guarantee you would love this store.
I had the pleasure of meeting with Tiffany. She was very polite and professional. I was very indecisive with what I wanted. I told her my vision for my patio and directed me to the furniture of my dreams! Delivery was quick and and prompt. Overall best experience hands down. Will be shopping with them again.
We had gone online and were a bit hesitant but once we got there Marcos made us feel like family and he helped us with financing at 18 mos interest free, so we were able to purchase everything we needed. We definitely believe this store to be a 5 star. Thank you Marcos for all your assistance.
We initially thought the products and service were good, but when we unpacked our patio furniture we noticed that one of our outdoor swivel chairs was leaning forward. When you would sit on it you felt yourself leaning forward. I figured this was due to a bent frame. So, I called Tiffany the manager of the store to let her know and she said she would order me another chair. She did in that chair was Also bent. She was willing to order a third chair from the warehouse, but then called back after a week and said that her warehouse manager refused to send another chair because they were all the same. So I don’t know if what’s left in stock is damaged, or they just decided not to make the effort for us to be happy with your purchase. So, after spending thousands of dollars on new furniture I now have to learn to live with two swivel chairs that don’t look the same or feel the same. Very disappointing. I would recommend buying your patio furniture somewhere else!!!!!!!
Im so glad I came across this patio furniture store Tiffany designed my whole backyard, she was patient and kind! She took the time to help me decide which was my favorite options to choose from. I highly recommend shopping with Tiffany.
Great selection and awesome service. Marco was very helpful and provided detailed info on all the pieces. The quality of their furniture is excellent.
Our experience was wonderful. Tiffany was excellent and knowledgeable. She answered all of our questions. We are so happy with our purchase and definitely would recommend her and this store
Purchased this set for my penthouse terrace about 4 months ago. With the constant sun and rain here in South Florida, I have not seen any discoloration to the furniture.This is probably the third set I purchase and first to hold so well with Miamis heat.Marco was of great assistance keeping me updated with my orders delivery status and all my concerns.
Great customer service from Marco and from the staff.Commercial grade aluminum patio furniture built to last. Highly recommended
Had a lovely experience at Outdoor Patio Emporium. The customer service was phenomenal! Make sure you ask for Tiffany, she was very knowledgeable, super friendly and extremely helpful. I definitely recommend this store for purchase of your patio furniture. Not to mention they have a variety of options.
Excellent service. Quality outdoor furniture Tiffany was excellent. Great customer service.
Great service Tiffany help decide what furniture will look great in my terrace with the color in my house she is happy and kind
I like this store, you can find everything in just one place and the customer service is amazing and it’s in the great location near to US-1.
Just purchased our perfect outdoor furniture set all thanks to the amazing assistance provided by Tiffany. Beautiful furniture that will last. Thank you Tiffany!
I bought my patio furniture from Tiffany! Excellent customer service, Im back to buy my dinning set the quality is outstanding durable, strong and aluminum frame! So happy with my purchase!!
I really love my new patio set. The quality is really great. Also great service from Marco. I highly recommend The Outdoor Patio Emporium.
Excellent experience with Marco- very helpful! Customer service here is great! Will come back for more pieces to add to my set😁
This place is awesome. I called asking for replacement cushions for patio furniture I bought a few years ago. I spoke with Tiffany who was extremely helpful. She gave me ideas and suggestions and followed up with me even outside her work hours. I’ve had their furniture for a few years and the quality is amazing. Durable, sturdy and very pretty. I recommend this place place with full confidence that you will be extremely satisfied. My hat goes off to Tiffany for her customer service ethics!
Muy agradecida con Tifanny ella help my son to find a furniture that match our entrance of the house thank you so much
Tiffany made our shopping experience the best.She was very nice, her customer service is outstanding, she had an answer to every question.. definitely coming back for future business while she works here. She is a great asset to the business.
Excellent products and service! Tiffany is extremely knowledgeable. This store has something for every budget.
Story started this week.Wanted to buy lounge chair.Wanted to buy one of the floor in the showroom.I get the usual 15% discount that they give when you ask.Then I go take the product and see before leaving the store that the chair was broken.Check what you buy, 99% chance they don’t put the washers, the spacers, and then theyWill tighten until the metal change shape.The local lady who is the “manager” of the store says: “don’t worry I will call them immediately tomorrow morning and you will get your chair here and I will call you”.She never called. She was not even in the store working.I got that other sales associate who tried to cover for her.It was as bad. He says I will call you tomorrow which was then an additional day.Then one more day, and guess what, no call.I had to call at 3:30pm and finally talked to him and says oh I was going to call you...I arrive and chair badly assembled, horrible quality not using washers, tightening the product too tight and damaging the structure.The sales associate did not even check the quality before I took it.They refunded me but I would have prefered to buy a good product and with good service.And finally I went to the store in person today,The manager was upset... she forgot who the customer is and recognize they screwed up and try to do everything to fix the situation.She even mentioned “ I did not have your phone number!!!”. It tells you a lot of the type of people who work there.The long story short:- bad staff- not following through customer cases- get upset when you tell them that they lie to you because they don’t do what they told you- the price of the product is extremely high compared to the quality of the service you get.- they even tell you that you don’t have to buy anything from themI would have loved to spend money, but for sure now I will find a different place where people care about customer service and quality.This is very disappointing when you try to help a local business.If this is the way the company is managed, this is terrible for the employee and the management is not leading by example.Problem comes from management here for sure.
Great experience at the store and lots of options, great staff!
Tiffany is fantastic!
As new customers, my wife and I were a little skeptical about the store, but thanks to Tiffany (the agent) we fell in love with every patio set we saw, actually it was very hard to decide which one was the right for us, as everything has good quality, but Tiffany explained and clarified the 1000 questions we had with such kindness and honesty that we finally brought home the perfect set for our patio. In conclusion, we are very happy and satisfied with the furniture and service of the company, especially from Tiffany Coello. Highly recommended !!!!
Excellenttttttt, no words to describe my satisfaction. Tiffany, the sales associate is a very nice and professional lady. The delivery drivers also were so kind. But my patio set is awesome. Everybody talks about them. 10 stars Emporium. Highly recommended.
My husband and I had a wonderful experience at Outdoor Furniture Emporium! We went on a Sunday and they served us mimosas while we shopped! The customer service was excellent. Tiffany gave us her undivided attention and gave us a thorough explanation of each product so that we could make the best decision possible. We are also lucky to come at a time when they were having a great Black Friday promotion so we were able to get a great price for what we ordered. We went in on a Sunday, made our purchase the next day, and had delivery scheduled for Wednesday! If you want superior products and great customer service, I highly recommend Outdoor Furniture Emporium!
Super happy and thank you so much Marcos for helping me today. You are very professional did not feel pressured felt very comfortable. Furnitures aré of excellent quality. Purchased a dinning room table that sits 10 people, and if not in use everything hides under the table.
The store manager,Tiffany, was beyond helpful and cooperative.I got my furniture delivered next dayAnd very satisfied with my purchase
We met with Tiffany who was so helpful and informative. She diligently catered to all our concerns and even stayed past working hours answering questions for us! The only issue was narrowing down all of our options to just one. We ended up buying a lounge set at an excellent price and are sure to enjoy it for years to come.
Tiffany was amazing!!!! She was patient and very helpful in selecting our outdoor furniture. We had a large selection to choose from. She gave us space and made suggestions when we asked. We definitely recommend Outdoor Patio Emporium as well as Tiffany to our friends and family!
We had shopped on line for high quality woven outdoor furniture options for our south Florida home. We then became aware of Outdoor Patio Emporium and were impressed by their wide selection and quality construction. And when we visited their show room and worked with their very knowledgeable sales exec, Marco, we became more convinced they had the solutions we were looking for. Plus they had what we wanted in stock and were able to deliver the next day. We would recommend them highly for any one looking for similar outdoor furniture.
I will like to thank the management for caring so much about their clientele by hiring the very best to take care of customer like us.From the moment we entered Outdoor Patio Emporium located at Palmetto Bay Tiffany greeted us with a smile and was very helpful and patient.He knowledge for design and great ideas was certainly appreciate.Absolutely love my new patio furniture.Thank you, thank you for such a wonderful experience!Looking forward to my next purchase.❤️
We visited the showroom in Miami last night, and we had the pleasure of meeting Tiffany who was well-versed in the different outdoor furniture styles, material, color combinations, etc. She knew exactly what we were looking for and she helped settle my doubts when picking cushion colors and combinations. She even moved around cushions and furniture to ensure I could see it under daylight lamp, etc. She was patient and understood our needs. I am happy to report we have decided to move forward with our purchase, and will be coming back today to place our order.
Our experience was amazing! We were set on buying a particular furniture set, and weCompletely changed our minds. We were greeted at the door by a girl named Tiffany, who helped us tremendously with figuring out what we needed in our backyard. We were shocked that someone who’s never seen our backyard was able to handpick items perfectly for us. We will be back at Outdoor Patio Emporium for sure!
This place is awesome for patio furniture. The quality of the material is excellent, they have great variety and the staff helping you are knowledgeable, patient, and courteous. When you go in ask for Tiffany, she’s great and knows her product. Good place to invest for your patio.
We had a wonderful shopping experience at Outdoor Patio Emporium! As soon as we entered we were greeted warmly by Tiffany, who was extremely knowledgeable and informative about all the products in the store. She was able to help us find the perfect patio set to fit our backyard space. We’re very satisfied with everything and can’t wait to enjoy our new set at home!
I went last minute to get my mom a birthday present and their employee was incredibly helpful and attentive, he explained in detail about their handmade high quality products and then went above and beyond helping me carry everything out to my car.I’ll definitely come back whenever I need anything for outdoors. I highly recommend over any alternatives.
Our sales person was Tiffany. She was most professional and knowledgeable. She showed us different options which would work best for our needs among the great variety that they offer. The outdoor furniture is strong and well finished. I feel confident it will endure years outside our home.
Great experience we had shopping at Outdoor Patio Emporium, Taffany Coello took the time to help us with our patio design, their items are in stock, fabrics are a great material and beautiful colors to choose from. Great quality products, prompt delivery and outstanding costumer service. Will definitely recommend
Tiffany was so patient and helpful! They have great quality furniture, amazing customer service and reason prices! Highly recommend.
The experience has been the best since we bought our outdoor sofas in 2016. Now we came back to get new covers and they were able to help us. Such a great customer service. We truly recommend this store for the community.
My husband and I went in today to just get an idea of what this place had to offer after reading the great reviews and ended up buying a whole set and couldn’t be happier. Marco was so helpful and even measured out the sectional a few times (not just once) to help us see if it would work in our space and we were so happy that we didn’t feel pressured to buy that we decided to get it. Loved the overall experience and would definitely be back to buy additional pieces once we finish our patio project. I would recommend to all my friends and family.
I was in love as soon as I walked in 🤩 beautiful furniture and great quality. Tiffany helped us choose the perfect piece for our patio.
We had a wonderful experience and are very happy with our purchase. Tiffany was very professional and knowledgeable. Excited to receive our new set!
What an amazing and seamless experience. It was a pleasure working with Tiffany over at this location. She is extremely friendly and knowledgeable. She’s the main reason we opted to buy our outdoor furniture from here. We love our beautiful new set!!
Wonderful service and good products
I’ve been looking for a while for outdoor patio furniture. Walked into outdoor patio Emporium absolutely beautiful! Great quality! Great service! I Purchased the 11piece set!!! Super super happy. I’ve gotten lots of compliments. I highly recommend them
Tiffany, was amazing. This place has very good quality outdoor furniture. And Most important I feel they will back up their product.Thank you Tiffany!!
Walked in and immediately felt like family. Very professional and knowledgeable. Clean and nice place. We brought the same day I would recommend this place to anyone looking for patio furniture.
Love the service. Marco was very helpful. And the best part a great deal for high quality patio furniture.. Love it!!!!
Very friendly, satisfied with this place. Tifany was very nice!
Furniture very well made and excellent customer service by Marco!
Employees at this facility were hard to find. Once they were located unwilling to help or assist or make any recommendations.
The service was great. The prices are very reasonable.Jonathan was great, very helpful.I really enjoyed the experience of being at Outdoor Patio Emporium.Definitely coming back again.
It was easy to work with this company. They made the buying process fun and seamless. Great selection of living sets and outdoor aluminum tables.
What a great experience!! Tiffany was friendly, helpful and very knowledgeable. Beautiful furniture and very well priced. I highly recommend this store. Ask for Tiffany.
Great customer service and experience with Marco. He showed us all the color combinations for the patio living sets and made sure the furniture was right for us. Great company and staff!
Customer service was above and beyond. From the moment I stepped in till the moment I stepped out treated me like I was at home. Beautiful display in the show room. Jorge which is the manager at this location made it the purchase of my new outdoor furniture a breeze no hassle what so ever. Would recommend this place for anybody ( and everybody ) looking to give their backyard a unique vibe with the assortment of colors and variety of different styles of furniture and accessories.
Hands down best customer service experience! Went to the store not expecting much but was blown away not only by the furniture, but how down to earth the sales people were. Jorge, the manager of the store, gave me his utmost attention and listened to what I was looking for and my budget. They have so many options to choose from and Jorge was very good at working with me to accommodate my desires. I found the perfect set for my backyard that not only me but my friends and family can enjoy too! Thanks for the excellent customer service it doesnt go unnoticed !!
We came by this furniture store and purchased a bistro chair set. Great customer service and patio living set selections. Highly recommend this location!
Hi I came back to buy more furniture from Tiffany and she had outstanding customer service. She was very patient and knowledgeable on all the furniture and she stayed late with pleasure. I highly recommend this place and especially Tiffany!!!!
Marcos was our sales man, He was very cordial and informative from the moment my husband and I stepped foot in the store. I tend to be a little indecisive however it was easy for me to make the purchase, We will definitely recommend patio Emporium to our friends and family. Come and see Marcos.
Customer service is truly great at Outdoor Patio, I would recommend them to anyone thats looking for furniture. Although everyone at the kendal location are awesome, Marco was our sales guy and he is truly great. He is very knowledgeable of the furniture and was able to answer all of our questions. Needless to say my family and I are truly enjoying our new furniture!
Bought a huge umbrella for my patio, great price and very sturdy. Looking to go back and buy outdoor furniture next week.... great service from the staff.
Marco was an excellent salesman and very attentiveExcellent patio furniture at exceptional prices. Highly recommend this place
Tiffany has been great!!! Excellent sales person. Very informative with no pressure! Love it !!!
The service and selection was really amazing. The sales person Jonathan was patient and knowledgeable and took the time to walk me through the options. I would definitely recommend this store to friends.