I have no words to explain how unsatisfied and disappointed I am with this company. I called so many times and I hardly ever was able to talk to Mercedes, anyways, when talking to her she has no manners and very unprofessional. I will never recommend this place. Worst service I ever had.
This IS THE WORST PLACE TO EVER DO BUSINESS WITH. The unprofessionalism is beyond words. Mercedes the owners wife is a completely unethical. She never returns calls and has an attitude. DO NOT DO BUSINESS WITH THIS COMPANY! The negative reviews are clearly TRUE!!!!! If there was a Zero rating, I would actually rate them -0. Being a interior design I would never use them.
This place is a joke, we purchase shower doors from them included in the purchase was the installation of said doors., after delivery they never answered our numerous calls asking for Mercedes the supposed installation contact person we never got a call back from her or anyone in order to get our doors installed. Customer service in this place is non existent. Be smart and stay alway.
The worst experience ever! First they didnt show up to the initial appointment, came 2 hours late, and realized the measurements were incorrect, so they remeasured and told me they would get back to me with new pricing and details for a new appointment....I didnt hear from them, so I called back and no one answered. I followed up again and again and again and still no answer. They didnt even have the decency of calling back.I dont recommend using this company.
Dont waste your time with this company. They are extremely irresponsible, they never call you back and never have time for customers. If you need a quote, they will tell you to take the measurements yourself because they are too busy and they are short of personal and can not go to your home.No pierdan el tiempo con esta compañia, son extremadamente irresponsables.
First class service, fast, polite,
Excellent attention from Ms. Mercedes and installers, excellent product, good price, no problems with the promised time.