We were running late on Tuesday and called ahead and they stayed open a bit longer to accommodate us!Highly recommend this place! Great service, great experience, and even better ice cream. I’m very happy to support this small business. If you haven’t experienced nitrogen ice cream this is definitely the place to go. I can’t upload videos so I took a screenshot of the experience when they make it.Highly recommend the Tropical Turbine and Bernoulli Brulee. My girlfriend and I definitely be coming here often.
Great ice cream and excellent costumer service. Wein (I am not sure of the spelling) was there when we visited Sept. 7, 2021. He was amazing very nice and whiling to provide us with a great experience, when I asked about Taro ice cream he said “we do not have it in the menu, however, I’ll make it for you”! He did and it was delicious, they should add it to the regular menu! I highly recommend this place!
Went for the first time today and loved it! The ice cream and the waffle cone are made to order. Customer service was good and my son loved the show when making the ice cream. Will definitely be going again.
Great Ice-cream. However, get ready to wait. They most of the time have only one person making Ice-cream so you need to wait 15 to 20 min to get Ice-cream. Try to pre-order Ice-cream help a little with wait time.
Not only am I a regular here, but I had to have them serve fresh ice cream at my wedding!!! My family was SUPER surprised to see them (and with the heat, most people went to get ice cream first before dinner)! They gave great service and YUMMY ice cream. If you want freshly made ice cream at your event, do it BIG with Sub Zero!! They even offered to come to my school for career day too for the upcoming school year!! Give Ramon a call~Worth every dime.
Great treats and fantastic staff, very friendly!
At what time does this place really open? Sometimes it is open at 1 or 2 sometimes it is not. Please update the time on the door and here .
Sugar free yogurt available for diabetic people. My grandpa greatly enjoyed!
These guys are amazing. Ive gone several times personally and ordered out from them. I had a issue with a missing ice cream from my order that got delivered. And not only did I get a refund for the missing item but one of the employees actually went out her way to deliver the missing ice cream. Thank you guys.
The ice cream here is nice but the best part’s got to be the amazing staff! My friend and I got a custom vegan blueberry ice cream but the blueberries tasted like they were expired (way too soft, bad scent and extremely sour). After letting the staff know, they made us another one even though we didn’t ask for it and even packaged it up for us when we were short on time. Overall, the experience was great and they definitely nailed it with the casual decor. The store also always smells like delicious waffles 👌 100% recommend the waffle bowl 😸❤️
I loved that they had sugar free ice cream. My wife loved that they had lactose free ice cream. The kids loved that it was ice-cream. Really great time for the whole family! We must go again!
We came at 9:40 because online it says it closes at 10:30. Also says this on the door, but it was closed. The girl inside was cleaning. We were disappointed.
The best Gelato
Best icecream! I loooove it 🙌
It was really nice to see the preparation.
We love this place. Best ice cream around
I enjoyed watching the kids behind the counter create a classic desert through science. The end result is a delicious treat that you dont want to stop eating. Awesome!
I’m came here with my best friend to get a vegan milkshake. The lady at the counter took our orders and we clearly said “shakes”, she even went in to explain how the vegan options were not as sweet. Once we finished ordering we got these weird ice creams that tasted like water, she told us apparently they don’t make vegan shakes but we’ve been to other locations that made our shakes with no issue. I’m just dissatisfied because she took our orders knowing what we wanted then told us this specific location doesn’t make vegan shakes for whatever reason.
Came in with my family to get ice cream and found the store completely empty, no customers or employees. The store was open so I found it odd there was no one inside, even behind the counter. Me and my family waited for five minutes, calling out to see if anyone would come. Finally, two employees, a male and female, came out of the back pulling their clothes on. They were very unhelpful and disinterested with us and the entire situation. The ice cream was fine, but definitely not worth it because of wait and rude staff.
Delicious Ice-Cream and excellent service. They have a lot of different flavor and toppings. They also have smoothie. You have to try their Expresso Ice-cream. We also love the Red Bean and Ginger. Must try... You will love it!We will give it a 9.8 out of 10.
The ice cream is great. Excellent display and flavor and many choices. I love this place. Will always go back again and again and again. My lil girl loves this place. Prices in my opinion for the work they put in are extremely good. Cheaper and much better than cold stone. Highly recommended. Would give it more stars if possible.
Nice service no problems. It was cool to see how the ice-cream was made before your eyes. I got watermelon flavor but it did not taste like it unfortunately. They also serve italian ice.
This is a nice little chill spot when there arent a ton of people in there. Its pretty small, open space so sound echoes all around. However, the ice cream is delicious. I havent eaten ice cream in years because a lot of places dont offer Lactose-Free options. SUBZERO does. You can have lactose-free, Sugar-free; whatever your little hear desires, along with your own special flavoring. Make it however it want. The only thing that I dont like is that the candies/fruits to mix in are .55 cents each. But it ok. Its stops me from wanting to be greedy and dumping everything in my fresh Waffle Bowl.
I love this place. So many options to choose from. Vegan friendly.
I have one that is on West Flager and 102 Ave ... Now its cool I like taking the kids to see the process of making ice cream with liquid nitrogen but the service not that great...if your going to work at a place atleast smile the girl that was making the ice cream looked like she hated what she was doing not even a smirk...subzero a little advise get people that atleast can fake a smile
Service is fast .the experience is great you get to see your ice cream made in front of you.you can experiment with flavors. They have a vegan option and Italian ice. It can get pricy they charge for each topping.
Loved it. It is very creamy and tasty. Definitely worth coming. Kids loved it too.
Ice Cream was ok. Its good to try once for the experience but not worth the price.
I loved everything about this place, from ice cream to smoothies. Also great location
Small caramel mama is super fine she can make my ice anytime. She was able to serve cold ice cream with a warm attitude. 10/10 will return
So apparently they open at 11. I sat in my car for 40 mins and no one showed up. I heard the ice cream is good and that’s why I waited. I will try again but thats unacceptable.
Prices are similar to those of competitors; premium. The show they put on with the CO2 right in front of you is impressive. Its definitely worth a visit.
Like the vegan options, blends great 👍 good and detailed service.Def recommend
This place sucks. Customer service sucked and the product was terrible. They claim to use cream but seems like just watery milk/soymilk. A couple of things: they mix it by hand instead of using a stand mixer, they use that watery milk and put the extras into that whilst mixing instead of making the ice cream first and then adding the extras into it and lightly mixing that, the product is watery-NOT CREAMY AT ALL, flavor choice sucks. The staff is not friendly and you can tell they hate working there. Well, save your money and do yourself a favor, try BrainFreeze nitrogen ice cream instead! They have one in Kendall, doral, and pinecrest. They use stand mixers and CREAM and have a more inventive menu. This place charges way too much for the product you end up with.
Delicious Ice Cream😍
First time and it was amazing. Busy which is good for them
It was good. I ordered a small Lennon ice and I was a little putoff because the ice didnt seem to fill the cup as it did for everyone else that order regular icecream and custard. I feel like I should have gotten a lot more ice lemon... I tried my friends amaretto icecream and it was awesome. Will order the amaretto next time.
I loved the technique they use to prep the ice cream. Is unique and creative. Great quality.
5 stars every time. Great work crew.
Came here b/c this place has the best macaroon ice cream ever and amazing customer service.came friday night waited about 20min, which wasnt that bad. no more mint chip when i got there so there wasnt any watermelon on display. i asked if they could go to the back just to check bc they always keep making them. sooo they did and they had a few. after paying, my friend dropped one at the store, and luckily the people gave her a new one. too nice of them.amazing taste and all, def. coming back hehe.
Pretty good ice cream, ok prices
Great customer service by Michelle she really know how to do her Job! Congratulations A+
Super nice to customers. Love the ice cream. It was amazing
Great service and staff. I think this is the only one that has Cuban coffee as an option.
Good ice cream, make your own, select ingredients and they will freeze it instantly and serve it to your texture preference.
Best ice cream ever, and the way they make it... It will blow your mind, really recommend this place
Ice cream was great! Although helpful, I wish the counter girls seemed a little happier.
Ordered for the first time thru uber eats. The ice cream was fantastic. Took a chance because had never tried worth the 4.99 ubwr charge risk.Go tey it
Loved the place.. I tried vanilla with chocolate flakes it tastes amazing!
IT WAS A MARVELOUS EXPERIENCE BEING SERVED BY THE WONDERFULLY SEXY DAPPER YOUNG MAN JONATHAN MULLER. THIS SAMURAI IS EXTREMLY SKILLFUL IN PREPARING DELCIOUS ICECREAMS. VERY KIND AND GOOD CONVERSATION! RECOMENDED
Needs better management. The employees are disoriented and unorganized. They should all be wearing gloves constantly . The atmosphere feels very dirty with the tables never wiped down and the floor full of crums. Just not the kind of place I would eat at. The quality of the icecream is not worth it. Its average and i would honestly prefer one from the regular grocery store. I would advice everyone to try other nitrogen icecream places and compare.
Delicious smooth ice cream with a variety of available flavors
Best ice cream
Excellent service and delicious ice cream. Thank you so much
Very cool way of doing ice cream and it tastes really good.
My kids and my self loved it!! GREAT STAFF!! Clean, will go everyday if possible...
First time at this place, very knowledgeable attendant, ice cream was amazing, no waiting time, plenty parking outside, better place to enjoy Nitrogen ice cream in the area.
Great pizzas, Ice cream and Guarapos, Good for family time and dates, 100% cuban food
Excellent Key Lime!!!! Jonathan was wonderful, took his time with me and explained - yes, my first time!!!! Love this place - will be back every time Im in Miami - ❤️❤️❤️❤️❤️❤️❤️❤️ It!!!!!
Overpriced and diabetic ice cream, good for instagram pictures but not really good or worth of the money, coldstone is way better
Love the experience and the taste of the fresh made icecream
It was the worse icecream I have ever had.The store did not even have a fountain. You should request water each time. And it was expensive. Do not waste your money.
Best Place EVER.!!! Will totally recommend, Great Staff, Great Ice Cream, Great and friendly atmosphere.. My Wifes New ADDICTION....
These people were really rude and did not communicate with me at all. Every time i asked for something it was if I was bothering them.
Great way to eat ice cream!
I love going here service is great and so are the employees
The chocolate ice cream was delicious
No peanut butter, strawberries. But great service!
Cool experience for those ice cream lovers
My favorite ice cream location
More novelty than taste.
Amazing place and service ! BEST ICE CREAM EVA
Great tasting ice cream and great customer service
The ice cream was the best ever
Horrible night yesterday they were training a new employee who did not make my ice cream correctly. All he could focus is on his phone and that was playing on and of course raising the volume. We waited for him about 15 minutes to make our ice cream. The ice cream had pieces of the base frozen which treated horrible. Now I am try to call to problem my issue and no answers the phone I have called 4 times.
Amazing ice cream Combo!
Hmm naaahh is alright not the best, but is not bad...
The vegan option was terrible
The ice cream was not as creamy as I expected and they hardly put any of the mix in a asked for. It was just ok.
Great service, better ice cream
Might have to wait a little, but I dont mind it coz the ice cream is really good.
Best ice cream Ive ever had !!
Awsome first time it was cool
Delitious! I love it!
They make the ice cream right in front of you!!
Great. Needs more seating.
Awesome with great taste and customer service
Delicious ice cream