user
Ferco Motors
1740 SW 1st St, Miami, FL 33135, United States
Appearance
Ferco Motors
Comments
E
Review №1

I don’t even know where to begin. I chose this dealership because of the positive reviews they received and they were part of the top 10 dealerships to get a great used car from. I purchased a beautiful 2015 Hyundai Tucson with great mileage in late July, it’s October and I already had to replace the headlights, change the tires, got a car alignment, get an oil change, changed the air and engine filter, and now I’m currently sitting waiting for roadside assistance because my battery died and that’s another thing I have to change tomorrow. You can tell they received the car, realized that it drove well and put it on the lot without doing any maintenance on the car. Thank goodness I have an extended warranty, which the salesperson (who was either fired or quit a week later) informed me I had when I specifically asked him if there was one. When I went to get a check up, the Hyundai dealership told me I didn’t. I really wanted to leave a good review but I’m doing too many things that should have been taken care of before I drove off the lot.

Po
Review №2

This is a great place to purchase a better car then other places. Here youre paying for what you get. No more or less but just right.

Sa
Review №3

I Came to Ferco motors and Orlando took care of me. I was able to walk out of the lot with a better car than I anticipated with a great rate. If you come there they will take care of you thank you so much again!

TD
Review №4

I just really want to thank Ferco Motors for working so hard to try to get me into a vehicle. Alex and his counterpart were very professional. They were very kind and sweet to my request. Sometimes we don’t always get all of what we want but we get what we need. And they were more than willing to make the financing happen for me so that I can get that cute BMW. (I made a decision to take another option only because it was offered to me by family, but I will always refer Ferco Motors as a great auto dealer to work with.) Good job fellas

Ja
Review №5

The worst experience Alex has very bad customer service skills. He shouldnt be handling customer. They lure non English speakers customers into signing contracts without explaining the terms and conditions or clarifying doubts. My family member had the worst experience, the car was broken the day after we took it the dealer. Alex told me he was going to help me finance the car with Bank of America. 👀 behind my back he NEVER TOLD ME THE BANK DID MOT APPROVED ME, SO THEY DID NOT INFORMED ME that the bank was going to be a ghost one. This bank sir. Alex said is the best one, but what a shame it has one 1/5 🌟. Buyer be aware this people are scammers. If you have never purchased a car this is not the place. I heard from one of their employees they only need the car to work while is being purchased. After that they do not care.

An
Review №6

This is just another sleezeball used car joint that uses the bait-and-switch. I saw a car they had posted online for $6799 and called first thing in the morning. I spoke to David to inquire. He assured me no less than 3 times that the car was there at the dealer. I told him I was sold and to please hold the car for a few hours. He took my name and number and assured me it would be there. I drove down and met Orlando. I told him what car I was coming to buy, and before I even said the whole model of the car, he says “yeah, we sold that car.” It could not have been more obvious that the car I saw was bait they use to entice buyers, and that they probably never had it in the first place. So already, I’m not happy, but I let him show me a few other cars anyway. I made it perfectly clear to Orlando that I was not going to spend more than $8000. After picking 2 that I would be happy with, we go back inside and he leaves me in his office for 20 minutes to go “run some numbers.” When he gets back, he hits me with ~$17,000 and -$14,000. I got up, let him know what I think about their little scam of a business and walked out. I’ll never get back the time they wasted of mine. Don’t let them waste yours.

ve
Review №7

They are disgusting, dishonest, laying, cheating dealerships, do not let them trick you. They quoted me 15000 so I tested the car and was ready to buy it and Julio bold face liar tells ok the car is 21000. So, I said you told 15000 how is it now 21000, and he pretends I’m confused and then the guy in the front office offers me a discount to 18800 so I said no, they tried to go behind my back to get my 19 years old kid to buy the car.

fr
Review №8

This place has a high rate pricing with a long large of mileage on the cars. And one of the salesperson which I will not name didnt care

Jo
Review №9

I went to see about 5 cars that they had available according to their website and they had none. Super shady, they ask for my license to just show me around a few cars, never had Ive been ask for my license info just to look around.

Ch
Review №10

My husband and I brought our car today at Ferrco with Frank. He was amazing and worked with our budget and needs. He was kind and very honest. They made sure that both my husband and I were happy. Thank you Frank!

Be
Review №11

Good and friendly advice, very informative unfortunately the offer did not have the required quality, but thanks to good documents that was immediately recognizable, many thanks for your effort

Lu
Review №12

Called twice about a specific car on their website ans was told both times they had it. Called 10 mins before I drove an hour and a half down and they confirmed they had it. Once I arrived the car was in a seperate lot had a broken gear shift and was on its way to be auctioned off. This place is run by absolute scumbags. You can call to confirm if the car is there and they’ll say it is despite them knowing full-well it’s not.

Vi
Review №13

Went in after seeing several nice cars,, nice employees, still shopping around.

SE
Review №14

Alex was very helpful and patient. This place will work with you and help you get a car. Great customer service. Highly recommend.

Sp
Review №15

You should buy your next car from Jorge Palmerola- at Ferco Motors. Here’s why: I never thought I would ever buy a used car- but Jorge was highly recommended as an honest and professional salesman. And he did not disappoint.We found the perfect car- at a reasonable price- in great condition- Jorge made the transaction so pleasant- that I have since recommended him to my friends and family.And since my purchase Jorge has continued to provide me assistance with my car. He is truly a gem and if you’re in the market for a nearly new car or truck you absolutely need to visit him before giving your money to a big dealer or one of those Car Max places.He’s the real deal.

Ch
Review №16

Had a great experience at the dealership. My boy Pedro hooked me up. And the sales manager Victor is on another level yo. Appreciate you guys, definitely go and check them out. I left the lot with something nice.

Le
Review №17

I’m very happy with Pedro. He really helped me out with this whole buying prices. Contact him and he’ll get you the best deals. I will definitely be coming back.

Kh
Review №18

My Guy Pedro Took Care Of One Of My Boys And He Left The Lot, Not Only Clean And Safe But Super Happy. Thanks Again For Your Quality Service And Hard Work. 😎🤟🏾‼️ The Cars Are In Good Condition And They Give You The Facts No BS.

ja
Review №19

Purchased a Great looking mustang from a very helpful salesman named Mike, I highly suggest asking for him, he was very nice and helped me lower the msrp to meet my desired monthly payment. Cars appear in great shape to.

Da
Review №20

I had a great experience!! The sales team worked with me to make sure I got the perfect used car for me. I highly recommend for anyone looking for a used car to come check out Ferco Motors. Also very clean environment and I look forward to buying future used cars with this business again.

Ma
Review №21

I highly recommend Ferco Motors if you are looking for your next car! Call and ask for Jorge! He works with you every step of the way and makes sure you know exactly what your buying. This is an honest dealership with fair prices for quality vehicles!

Di
Review №22

The people working here are genuine and truly want the best product for their customers. I moved to Miami alone and was truly lost when it came to buying a car, but the employees really stepped up and helped me find a great deal. I have worked with Jorge (also goes by George) and he’s been nothing short of honest and efficient. He has gone above and beyond to help me during my time in Florida and even when I’m transitioning to a new state. Thank you for your exceptional service!

ka
Review №23

Alex is a very good workerPlease give him a raise.

Yi
Review №24

Jorge is the best salesman ever. Great service. Got me approved & driving the car of my dreams in literally 1hr 1/2 flat. Thank you!

Ka
Review №25

Pedro took really good care of me we were out quick and easy and he didn’t try to force me to get additional fees such as dealership insurance or anything of that nature. Very professional service to say the least!

Wa
Review №26

I visited Ferco Motors to see a vehicle i saw online. I spoke with Danny who helped me from the start get the car i wanted at the price i wanted. Great cars and great deals. Must visit Ferco motors if you need help getting a vehicle. Danny will go above and beyond for you and help you achieve your goal and get on the road! 5 stars

As
Review №27

Wow! This company really puts their customers first. I never walked into a dealers office and not feel the pressure, but the honesty and Helpfulness myself and my boyfriend felt was great. Pedro Arriaga is your guy! One visit with him and my man is walking out with his car, no back and forth! He worked with my man for a week trying to find what he wanted, and once he knew what he wanted he helped us close on our car! This will be our car home for the next purchase for sure. Thank You guys so much!!!!

Jo
Review №28

Pedro was very easy to work with. I was able to get approved for a New car at an excellent payment. I am 100% satisfied with Pedro and i would highly recommend Pedro abd Ferco motors.

Em
Review №29

Alex was the best! Helped me out alot! Come see him!

So
Review №30

Danny Lopez is one of the best sells-man at Ferco Motors. Made my first experience pleasant. Great customer service! Answered all my questions and made sure I understood everything in my experience on buying a car. Highly recommended.

Fa
Review №31

Great experience with Ferco Motors. Thier very accommodating and friendly. And... They know how to make a customer feel at ease and home about any car you purchase from them. I highly recommend them.

M
Review №32

Best place to buy cars I could not go any where but this place is fantastic they have the best selections of cars and the whole team there is nothing but helpful I will be sending all my friends there the selections of cars are spectacular.

Ga
Review №33

We decided to take a drive to see your inventory. Yes, we could have called but we thought your website accurate.. since most dealerships are updated regularly. When we got there we found the cars we were interested in were at the “auction lot” and would only be able to view if we were “interested “ in the car and serious. Yes, we were serious but felt a very weird feeling from this dealership! Check Please!

Ya
Review №34

First time buyer, Danny made the process super easy and quick. Made me very confident in the car he helped me chose. Danny was very helpful and positive and made my first experience on to remember. Any future cars I plan on coming back here specifically with him. Definitely planning on referring a couple friends and family.

Al
Review №35

Jorge - Your exceptional customer service and in depth knowledge made an otherwise uncomfortable situation a pleasure. I never thought I would have been comfortable buying a vehicle sight unseen. Cant say enough good things. PS: My wife loved it.

ke
Review №36

Thank you alex me and my wife bought 2 trucks from ferco motor and alex took good care of us he got everything delt with right on time just sit and relax while Alex deal with your papers and get you on your way there service is really good much appreciated thanks you again god bless

Wo
Review №37

Entire purchase was completed on-line. Jorge was excellent to work with and stayed in constant communication. When the vehicle was delivered to my home, it was everything it was advertised to be. The team at Ferco Motors was great to work with. I would not hesitate to buy another vehicle from them or refer someone to them.

Ch
Review №38

My experience with Rafael Frasson was fast and easy. Very friendly, thank you

jo
Review №39

Came in and saw Pedro. He was very helpful and really tried to get me the best deal possible. Come in and ask for him!

St
Review №40

Sold me a BMW 328i with 70k miles on it told me it was in perfect condition. That same night I got pulled over for a taillight out. They sold me a car with a broken taillight and less than 5 months later I need the entire engine replaced. I’ve barely driven it and have gotten oil changes on time. My car has had several oil leaks, constantly shakes, and continues to misfire even after I’ve replaced the spark plugs. Very shady company buy at your own risk. When I confronted them about the issue they said they can’t help me and that they would charge me for every mile I drove in the car if I wanted to give it back. Very unfair. BUY AT YOUR OWN RISK!!!!

Ad
Review №41

I called 3 times to confirm a specific car was still available and on all 3 occasions I was told that the car had not been sold and to come in to test drive it. (The specific associate I spoke to was Jorge). After going out of my way to drive to Ferco, upon getting there I was informed the car was already sold and then they tried to sell me on something outside of my price range that I had no interest in looking at. I don’t care that the car was sold but I do care that my time was wasted without a second thought. I personally wouldn’t recommend this auto dealer to anyone.

Le
Review №42

Hey Pedro Arriaga gave us a very good service we totally coming back to buy other cars!!! AMAZING!

Al
Review №43

Jorge is a true professional. I purchased my dream 911 Turbo from him last month and his customer service before and after the sale is second to none. I look forward to upgrading in the future! Thank you.

MS
Review №44

Pedro...Joaquin were excellent I got the car I wanted with a great deal on my insurance...the best service 👍🏽👍🏽

Kv
Review №45

Went in and got the BEST numbers thanks to Alex and Jorge!! HIGHLY RECOMMENDED. You will not regret it!

An
Review №46

Alex the sales representative was the best salesman I’ve ever seen that’s helped me and my family get cars with ease and with the best price. I recommend 100 percent.

Fr
Review №47

Jorge and Victor were great in explaining all the details of the vehicle I wanted. Very knowledgeable. Excellent pricing of vehicles. Awesome customer service! Couldnt ask for more

As
Review №48

Came to look for a car. This is the first place we looked for a car and Pedro was helping us and once we said that we are still looking at other offers, he got mad and said we wasted his time. This is no way to treat customers. That is his job. And I was going to come back and actually purchase the vehicle but my horrible experience stopped me . I will never go back to this place again...

su
Review №49

I am very happy with my purchase. And the customer service is great. I don’t know much about cars but that staff has been super helpful which is priceless for me.

Ya
Review №50

Called and was told car was available drove 45 min. To be told its was sold SMH false advertising

NS
Review №51

I bought a 2015 M3 & Jorge did a great job with assisting me. He made sure I had everything I needed & made sure I was comfortable. He really went above & beyond with his customer service! Not only him but his whole team! I would really recommend this dealership to anyone! If you are looking for transparency & honesty when it comes to buying a car, THIS IS THE PLACE!!! There are no excessive or hidden fees! Great job guys!!! 🤩🌟🌟🌟🌟🌟

Ma
Review №52

It was great! Jorge attended my father in a very kind and professional way.Excellent cars, lots of car models and prices.I would buy all my future cars here.

Re
Review №53

Pedro was very friendly, he made sure we walked out with the car we wanted. He worked very rapidly, I will definitely recommend him to others.

St
Review №54

Pedro looked after me great. Nice and EZ

co
Review №55

Best experience ever! Pedro helped me out a lot with my new f250

Lu
Review №56

George went above and beyond to make our first exotic car purchase seamless. Our dream car just arrived to our home in California. No issues. Very happy thank you.

Li
Review №57

Very happy and extremely satisfied with my experience at Ferco Motors thanks to Danny Lopez. He was helpful, patience and very knowledgable with the questions I had concerning the car, payments and more. I will be recommending Ferco to any friends or family who is in the market for a vehicle, AND telling them to ask for Danny!

Ke
Review №58

JORGE - Thank you for the best car buying experience. Very easy and clear transaction from start to finish. All the positive reviews make sense now.

Do
Review №59

Awesome experience Pedro really helped me Picking out the truck i wanted He walked my through the experience made it super easy . And im loving the truck right now

Cr
Review №60

I want to thank Jorge for his superb customer service. We are glad we asked for him after reading his reviews. We will definitely recommend you to our friends and family.

Ja
Review №61

Alex helped me buy a 2014 crv I’m in love with the car Alex was very professional and helpful.

Li
Review №62

Alex was wonderful he really took his time to help me find a car that fits me as well as my lifestyle. Thank you Alex

as
Review №63

Alex was the best!! We were in and out and easy approvals to everything best costumer service I had at a car dealership thanks guys !!! Alex is very professional and honest !!! Thanks Alex

Al
Review №64

So if your out of state dont even consider ferro motors they will leave you hanging . I started off by emailing and they replied maybe a day later I replied back to no response. I was like okay maybe they dont have a good email program let me call. I called and after it rand for about 3min they answered and told me yes that vehicle you are looking for is avaliable let me text you I have a customer im dealing woth right now. Okay cool I guess he will text me....2 days later hey are you still interested in buying a car here. I said yes and tried to see what it would be to either ship it and or fly down and buy it. Well they replied about a day after I asked and then havent hurd from them since. I tried reaching out again to no reply. I dont know what they are trying to do but it feels like ots not even trying to sell cars.

Sh
Review №65

Pedro and Alex was amazing in their professional salesmanship... highly recommended for your car buying needs.👍👍👍👍👍

He
Review №66

Alex helped me getting the car, fast and easy.Profesional and kind treatment, I highly recommend Ferco Motors for your next purchase.

We
Review №67

Ferco Motors, where can I start! I honestly fell in love with your customer service, your transparency with every detail & most importantly how honest you guys are! We went in to purchase a car & left from there feeling as an addition to the family! 🙂 Jorge helped us out in the whole process & made everything feel so smoothly! He was just GREAT!!! It was genuinely a pleasure doing business with you guys! We will be back whenever we need another one. Consider yourselves 110% recommended to anyone who needs a car!

Be
Review №68

The entire Ferco team was exceptional. Did not feel like any other dealership experience. They cattered to what I came looking for and did not try to push me at all. Gave great advice and were effecient and understanding. HIGHLY recommend them to anyone looking to buy used car for great price.

Ke
Review №69

Excelent service alex rivera was amazing person I can’t complain the best dealer I never been.

Ja
Review №70

Jorge and the entire team was very helpful and supportive throughout the entire process. They made the car buying experience painless and pleasant. What I was most impressed with was Jorge following up after the fact to make sure the vehicle was operating to my expectations. Great work Jorge and Ferco Motors!!!

K
Review №71

JorgeVictorAlexThey are so amazing . Best guys around . They made my process so smooth. Superstars. You have to go with them to buy a car. You have no idea 🤩

Ba
Review №72

Alex was a excellent sales man he helped me find the right car. He convinced my dad and thats really hard 😂.. great sales man come shop here.

Sh
Review №73

Jorge was awesome from start to finish. I reached out to him about an M5 he had on his lot. He was very friendly, open and uber transparent throughout the entire process which was different. Ive never encountered an honest car salesman before 🤷🏽‍♀️. I was very satisfied with our purchase and the experience in general. It well worth the 4hr drive to do business. 100% reccomend Jorge and Ferco Motors

Sa
Review №74

We had to drive four hours to get here, and we would do it again. Steven K and Jayson C took phenomenal care of us. Buying a used car can be so frustrating, and this was refreshing to be treasured with such respect. Top to bottom, great service. The process took a while, but they were so good to us that it was worth the wait.

Jo
Review №75

They are all liars

Lu
Review №76

Thanks for all your help Jorge. Extremely transparent with the entire purchase. Honest and knowledgeable.

Ai
Review №77

Awesome experience, great customer service!I really want to thank Danny Lopez For being very helpful And very professional and finding me the perfect car for my daily activities . Definitely recommend to ask for Mr.Lopez

Ed
Review №78

Great service provided by Jorge at Ferco motors. Helped me get my dream car home. He even tracked down the previous owner and found me a spare key. Can’t recommend him and Ferco motors enough!

Ma
Review №79

My car purchase experience was excellent - the personal is very friendly - professional and the customer service is amazing - My sales person is very knowledgeable with a professional customer interaction- Danny Lopez is the best sales person and I do recommend FERCO motors.. Great Dealer And Great Prices

La
Review №80

Jorge - thank you for helping us with our purchase. Great experience. Friendly atmosphere.

St
Review №81

Worst auto dealer that I have ever experienced. Came with friend to check some cars and wanted to test drive few cars. They asked me if I had money and if I am buying today. When I said no I am not buying today they told me to come back when I have money (I am buying for my friend, I drive ML350 2015).I would not recommend this people to anyone, they are just awful!

JA
Review №82

I am incredibly happy with my car! This is now the third vehicle I purchase from Ferco Motors and it is safe to say that this is my go to dealer. All three of the cars have been great. The first one was over 7 years ago which I still have, the second was 6 years ago (I also still have), and my recent purchase makes 3. The staff is very professional and extremely patient. No pushy salesmen which is a big plus. I drove out of Ferco Motors with a big smile and a great deal!2 year later, I want to add that my last purchase was still an incredible deal for a great reliable car. I haven’t had any issues with this car.I was so happy that I went back. My husband and I now purchased another car from Ferco Motors (that makes 4 cars). I can honestly say that none of the 4 cars ever gave me any problems.Best deal anywhere!

fa
Review №83

Good attention, maybe not the most honest, and please BE CAREFUL WITH THEIR “DEALER FEES” the highest I’ve seen so far

Va
Review №84

My husband and i walked into this dealership a little uncertain if we would be able to purchase a truck but thanks to Jorge he made it happen. He was very professional and had patience with allthe questions we had on the contract. He made our buying experience awesome. I will definitely be recommending Jorge to my friends and family .

Li
Review №85

Just bought a car on June with this dealership with the help of Alex Rivera, and I have to say I would recommend him as a sales representative. He speaks Spanish.

Ti
Review №86

Thank you Jorge and Victor! I had an amazing experience buying my first car with them.

Je
Review №87

Jorge thank you thank you thank you! Love my new convertible bmw. Highly recommend Jorge and the guys at Ferco.

Me
Review №88

Our experience was a great one. Our salesmen Raphael went above and beyond to ensure that our shopping experience was a pleasurable one. He was honest and fourth coming with any and all information about the car we were buying. I felt really good when leaving the dealership. No shoppers remorse at all.

Ge
Review №89

I worked with Jorge at Ferco Motors via a web purchase. Jorge was polite, respectful and answered many texts over the course of several weeks at all hours of the day. Its not unheard of for customers to say that once the money is transferred that the service stops but in this case he continued to assist with minor details to make sure the vehicle arrived at my door. Jorge is a good guy.

Wa
Review №90

Jorge treated us very well! He did everything fast. Nice place to buy your car. I will really recommend them.

Ca
Review №91

Purchased a 2014 Harley Davidson Trike from Ferco Motors on 10-11-2019. Started the inquiry in September with Jorge but had to travel abroad. Placed a deposit before departing. While abroad Jorge demonstrated patience and professionalism with me by answering my questions and concerns. Upon return the Trike was still mine to purchase because Ferco Motors and Jorge kept their word and honor. Drove from Virginia to Miami to complete purchase and p/u Trike. The sales transactions went soooooo smooth thanks to the team of Jorge and Victor. Would HIGHLY recommend Ferco Motors and will be keeping an eye on their website for my next Toy. A VERY SATISFIED CUSTOMER!Carl

Rh
Review №92

Busted!! They lied and tried to bait and switch all in 5 minutes!!!! Run dont walk away from this dealer. We drove 40 miles in 25 minutes to see a car that oops was in the computer, but somehow just got junked!!! No thanks!!! Disreputable.

Mi
Review №93

Jorge thank you for your patience and hard work in getting me my dream Porsche. Will definitely recommend you and Ferco Motors without hesitation. Thank you!

pe
Review №94

Awful customer service.

Fe
Review №95

Excelente servicio Rafael the best 🇧🇷 thanks brother

Ni
Review №96

Wouldnt recommend this company to anyone. Ive been trying to purchase a vehicle from them for over two weeks now. They never returned my call or email request for payment options. Never had the decency to say the car was currently under contract. Woke up this morning only to see the car was removed from the site. Very Unprofessional. Jorge stopped responding to my emails and I found it extremely rude. Im never the one to write bad reviews but Ive got time today.

Jo
Review №97

Rafael was very friendly and professional, I recommend this dealer if you are going to buy a car and you want a good deal, they are serious.

Cr
Review №98

The worst customer service I have ever dealt with. They are all about the sale and not honest about their transactions. I would never recommend them and wish I could give them a negative rating. They called me the next day after getting the vehicle asking if I want a vehicle and calling me John. My name is not John and didnt even realize who I was until I said my name. They dont track who they are dealing with and dont give full details on pricing. Then lied about the maintenance done on the vehicle just to close the sale. I told them to run the credit just once and they ran it about 4 times with other lenders after I already got approved with the first. I will NEVER purchase another car from them.

Ja
Review №99

Anytime someone tells you they have what you want in you drive more then 40 miles to get the vehicle that bad customer service I’d rather you tell me the car is sold which would probably lead me to believe you have good business in I’ll still come check it out but hey screw the customers let’s waste there time by letting them drive from who knows to make a blank trip

Gr
Review №100

Victor was a real big help had me out of here in 30 mins with my new 5.0 thanks would recommended

Information
100 Photos
100 Comments
4.1 Rating
  • Address:1740 SW 1st St, Miami, FL 33135, United States
  • Site:http://fercomotors.com/
  • Phone:+1 305-541-5555
Categories
  • Car dealer
  • Used car dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:11AM–5PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations