I had the absolute most amazing experience at Braman Mini! Everyone was patient, helpful, and efficient. I particularly worked with Fiorella, who is fantastic! She helped me order my mini, and walked me through the whole process! While awaiting my new car, she kept me up to date on the status of the car and when would it arrive! When it finally came in, she had called me and had everything prepared for when I got to the dealer. The car was perfect! She even checked in a couple days after to make sure everything was working smoothly! She is AMAZING! Honestly, best experience ever!
Picked up my new, custom-made 2022 MINI Cooper S Hardtop 4 Door in Chile Red from Braman MINI of Miami and I totally love it! I am a loyal MINI customer as this is my 4th MINI. All of my prior MINI’s were custom-made, except for my 2019 (which I regret not customizing). I am beyond satisfied with the personalized service provided to me by Marcos Flores. From the very beginning of customizing my new MINI, Marcos was extremely helpful in informing me of all the new MINI updates and made suggestions that I would never have thought of. Marcos took the time to speak with me in great detail on various options and I never felt rushed or pressured. He makes you feel so comfortable as if you were family. While waiting for the production of my new MINI, Marcos took the time each week to reach out to me by phone to provide updates, as well as answer any questions or concerns. I definitely received 5-Star service with Marcos Flores. Additionally, when it came to finalize my custom MINI, I personally spoke with Louella Monte, the Sales Manager, and we both went over each detail of my customized MINI to ensure accuracy. Furthermore, Louella also kept in touch via email and phone. When my new MINI arrived, Marcos ensured everything was perfect for delivery. I am very happy and beyond satisfied with the service provided by Marcos Flores and Louella Monte at Braman MINI of Miami. I have already referred my family and friends!
Amazing experience at Brahman MINI of Miami. I worked with Fiorella, who was fantastic and super helpful throughout the whole process. She even called me a couple days later to check in. :) I love my car and I’m so glad she was able to get me my first car here in Miami since my big move from New York.
Excellent experience with Sadie, just a great personality, easy to work with and made my deal go through! He is exceptional n you should keep him in your team with Braman Mini! Great guy!!!!!!
Amazing experience from start to finish. Everyone is super responsive, patient and kind. The selection of MINIs is incredible at this location as well. The entire car buying process was effortless and flawless. Special shout-out to Nataly for being so awesome and to Antonela and Manager Louella. You have a customer for life!! Thank you all.
I just got my new MINI at Braman and the experience was excellent. Elizabeth Araujo took care of every single detail about the car and even suggested a couple of add ons that I had missed. Then she babysitted the whole process giving me timely updates from the moment that it went into production till it made it into the ship and arrived to US. Then she made sure that everything was as ordered and functioning and still gave me a follow up call to check how everything was going. Thank you very much for all your help, professionalism and affable personality.
We had a great experience working with Maritza De Los Santos. Maritza was super attentitive an engaged from the get go as we negotiated on the purchase of a CPO Mini Cooper Countryman. She was enthusiastic and friendly and really knew about the Mini product range. We highly recommend Maritza if you are shopping for a MIni.
Amazing experience leasing another MINI at this location! Nataly was so patient, kind and knowledgeable. She kept in touch with me for a whole year after i turned in my lease and didn’t need a car right away. She was always there to answer all my questions and made it an easy, hassle free experience for me. My finance guy was super efficient and kind! Will be back for sure!
Carlos and his colleagues provided exceptional service over a couple months while I was trying to get a new Mini Cooper. I appreciate your expertise!
Victoria helped me get my dream car and made the process fast and enjoyable thank you for all your help to all the mini team
Natalia recently assisted me with my end of lease. I decided to purchase my Mini Countryman since I loved it so much. Natalia was such an amazing help, she made the process seamless for me even with my hepatic work schedule. She was very friendly, understanding, and helpful. I truly loved how easy this experience has been. Thank you Natalia! Thank you Braman Mini for a great experience!
Just leased our third Mini from Braman. Excellent and very professional team. Carlos Muñoz is very knowledgeable and answered all our questions. He also did a great job during the vehicle delivery. Nery, the Finance Manager, was also very professional, explaining the process and answering questions. Overall, great experience. Plus, it doesnt hurt that we love Minis.
We had an awesome experience when purchasing our vehicle at Braman Miami.Sady Blythe is extremely courteous, patient and knowledgeable on the automotive industry.Besides that, Sady Blythe went above and beyond to make sure we had the best experience when purchasing our vehicle.The purchasing process went smoothly as a consequence of his professionalism.We already decided that when time comes to purchase a new vehicle, will come back to Braman Miami because Sady Blythe made all the difference.
I bought and electric Mini Cooper from Henry at Braman mini, I love the car and I loved the experience. I will most definitely be getting my next car from here too, it was all fast, fair and easy.
Carlos Munos was the best.... He explained me everything I needed to know and was really patient and proffesional at the same time. It was a pleasure having him as my adviser.
Couldnt have had a better first car-shopping experience. Maritza De Los Santos was beyond helpful and was the reason I fell in love with Braman Mini of Miami. Her friendly, caring, and enthusiastic personality made every step that much better, easier, and memorable. She is knowledgable, professional, and quick with responding with any questions I had. Thanks to her amazing customer service, she helped me find my new 2020 Mini Cooper S Hardtop 2 door. And I am IN LOVE with it! I will definitely be shopping with Braman and Maritza again in the near future! She made all the difference with finding my dream car, and for that Im forever grateful. If you are shopping at Braman BMW or MINI in Miami, ask for Maritza De Los Santos, I promise you wont regret it. SHE IS THE BEST.
Excellent services and attention. My sales representative was Carlos Muñoz. He helped get the car I wanted at the best price. He was very personable and friendly. In general, the staff was great. Recommended 100%.
I purchased a countryman from Braman and I cannot say enough wonderful things about this dealership. Marcos Flores was my salesman and he was patient, kind and above and beyond professional. He took his time to explain all my options without pushing me. I came back several times and he always greeted me warmly. Thank you again Marcos for helping me find a car I truly wanted.
Excellent services and attention. My sales representative was Nico Bak. He helped get the car I wanted at the best price. He was very personable and friendly. In general, the staff was great. Recommended 100%.
Elizabeth was so nice and relatable! She answered all my questions and was always available. She got me the car I liked and worked with me all the way.I recommend her 100%! Thank you Elizabeth!
I came to the dealership looking for a Mini and my sales representative was Nico Bak. He was excellent! Personable and friendly. He helped get the car I wanted at the best price. The staff overall was great. Recommend it 100%
Had a great experience purchasing my Mini from Braman Miami. The salesperson Mark Correa was helpful, efficient, and never pushy, would definitely go back to him in the future. The finance person Carlos Diaz was very knowledgeable, and the whole transaction of trading in my current vehicle and driving away in my new Mini took just a couple hours. Thanks to the whole team.
Had a great buying experience with Marcos and Antonelle. Marcos was personable and super helpful. He even shared a fantastic Bossa Nova playlist with me and it sounds amazing in my new Mini Clubman.Antonelle was patient with me as I had to attend several remote work meetings while we were trying to finalize the finance documents. Shes a total gem. Love these folks and love my new Mini. Ill return to Braman for my next car.
Henry was great! He helped me get the car I liked and everything was smooth and easy!
Victoria helped me getting my brand new mini cooper 4 door that i love!! i was new to the brand so she explained all my options and answered all my questions! Thank you victoria! I look forward to getting my next mini from you
Price advertised was $27,300. Internet price I clicked for was $25,100. I copied and brought to the dealer. They refused to honor the price and said the internet manager who gave it to me was unavailable. In over 50 years of car buying, never saw a dealer do such a dishonest switch as Braman Mini.
We just leased a Mini Cooper from this dealership and are sooooo happy with the service. Carlos Muńoz helped my mother find the right car for her needs and was very helpful throughout the whole leasing process. Will definitely recommend to other people
My wife and I brought her mom to Braman MINI to purchase a new Countryman. I did the research ahead of time and contacted the dealer. Maykel Ortiz was our salesperson and made it such and easy and smooth experience. He had the car waiting for us, had everything ready for us. Our appt was at 9:30 and we were driving out with a new mini by lunchtime. Braman gave us VIP treatment and we will definitely return to them in the future.
Natalia has made my process at the dealership so quick, easy and pleasant! She explained everything about refinancing my agreement and Octavio was also very helpful and informative. Will come back!
I just purchased my first Mini with the help of Marcos Flores. The experience working with Marcos exceeded my expectations. Not only was I able to obtain a fair price for my vehicle, I was treated with professionalism and kindness. I walked away with a Mini that fit my needs, budget and preferences because I had a sales person who listened and cared. Without a doubt, Braman Mini excels in customer service and Marcos is a testament of that unique value proposition.
My wife vanessa and I bought our second mini cooper from Fiorella. She is very knowledgable about the brand and really helped in into getting an electric!
Loved the experience and the service provided! Carlos was exceptional. Helped me exactly with what I needed and made the process easy.
Nico made everything so easy for me. He is fantastic .. no pressure and truly helpful. My 3rd mini from Braman.
Love my new car and was fully satisfied with the support Mark Correa was able to provide. I couldn’t be happier!
Thank you to Natalia Kanter for her incredible service looking after us through the sales process. She was professional and friendly throughout. I highly recommend BRAMAN - they go the extra mile and it shows.
The experience that i had at Braman Mini was unique.Unique because since i went in, Victoria was immediately ready to listen to my needs and find out if was possible to lease me a Mini right away being in the US with a working VISA.Once we had the opportunity to pick the model she was explaining all details with knowledge but also (most important thing) to suggest me a model that was more for me, even if the one that i was looking for was more expensive.That was something that i really appreciated, honesty and also means that she understood for real what were my needs for the Mini Cooper S that i was looking for.All the process was smooth and fast for my lease, even with an international VISA.I highly recommend Victoria as a SA, for sure she will understand what youre looking for.
You know you work with the best dealership when you go in after noon and leave by 3 PM in your new SUV!!Elizabeth Araujo continues to be an absolute dream to work with (this is the fourth car Elizabeth has helped our family get, and I know she will continue to be our go-to person). Elizabeth is incredibly responsive and helpful, diligent to a fault, and respectful of her clients time while still managing to work true miracles; in fact, she was able to secure the exact car I wanted at a price that could not be beat. I would be amiss if I failed to give an honorable mention to Edgar Hernandez in the finance division as well; his amazing attention to detail and great rapport with clients made the tedious process of signing incredibly comfortable.I will be recommending both Edgar and Elizabeth in the future to all who will listen.
Rigene Gomez was a pleasure to work with. He guided me in the right direction. Picking out the car with the options I was interested in was easy thanks to him. I didn’t think I was going to come home with a new car, but it was such a smooth process. I felt comfortable with no pressure during negotiations. We made a deal and I got to walk away with my dream car! This was my first time at Braman and I’m really happy with the whole experience from my salesperson all the way up to management. THANK YOU SO MUCH!
I love my Mini Cooper, Henry was the best and Louella helped get exactly what I wanted.
Thank you so much Victoria! this is the second mini I get with her and she is just great makes the process so simple!
My first Mini and was a great experience! Fiorella amazing with us, very kind, knowledgeable and patient. She make the process very easy for us! I recommend her very friendly!
I have had MINI coopers for the last 15 years and I had never done business with Braman before. Carlos Munoz, at the sales center, went above and beyond to make this experience flawless. I HIGHLY recommend asking for him when you are looking for a MINI. Great communication, fast responses, clear answers, everything you need when you want to buy something! Appreciate it Carlos!
John was amazing he understood my needs and offer me the best deal. He was very attentive and helped me out through all the process. My foray lease in the US must have been an experience for him as well. Super patient and the entire team has been super helpful with my application, I highly recommend! Wonderful team led by a great manager. Thank you!
I gave a five stars review a few days after purchasing my first mini with them because the purchasing experience was nice but I have to change the review because the customer service experience has been awful so far. I couldnt register an account on Mini Owners Lounge (it has been more than a month). I called Financing Services, they told me I should contact the financing manager so I did and left two voice messages but still hasnt heard back from them yet. I dont want to miss my payments but how can I make my payments that Financing Services dont have my information on records and the financing manager is not returning my calls! This is very frustrating.Btw, make sure you check the floor rubber mats. I realized that there is one missing and contacted my sales and no replies...
I had such an amazing car buying experience at Braman Mini. The staff was extremely friendly and attentive. Victoria, the sales person who sold me the car was very helpful. From the first time I came to Mini to test drive the car, Victoria’s passion for the brand stood out to me. I didn’t purchase the car the first time because I wanted to try other makes and as I suspected, I returned to Mini and bought the car of my dreams and I couldn’t be happier. My partner is also excited to buy a Mini because of how fun to drive they are.
Fiorella and Nery were exceptional to work with. Both are super friendly and care about the customer. I would recommend you see them if you are looking for a Mini.
Elizabeth Araujo has been helping me for the last 3 mini coopers I have leased. She is the ultimate best, very professional, and efficient. She is very kind, and makes the leasing experience so wonderful. She always keeps in touch with me through the years to make sure I have everything I need. I will always use Elizabeth for any transactions in the future and recommend her to friends and family!
Great Experience.I had a 2016 BMW that I have been taking to Braman Miami for a few years.Ive always had my car serviced and repaired there, always satisfied. The dealership is immaculate, the service agent that I established a relationship is great (Maico W.), professional, friendly and always happy to help, regardless of the issue. Due to the current circumstances I found myself needing to get rid of my beautiful 428 GC which was a Select Lease with roughly 25-30% more miles than the avg. Knowing this was a difficult spot for me and I would take a beating on any trade-in options, I shopped around, and to my pleasant surprise, Braman really came through as the best option overall. They went above and beyond to get me the best value on my trade-in and the best price on my new Mini Cooper S. I could have gotten a similar car for a little less elsewhere, but the peace of mind that Braman offers and a CPO vehicle outweighs the savings. Im loving the new car and the experience was great, from the GM (W.P.), to my sales guy Cristian V. and Carlos who helped me out with finances. All stand up gentlemen, and I look forward to not only having my Mini serviced at Braman but getting another BMW once things get back on track. Highly recommend.
I love Braman! Elizabeth Araujo just worked overtime to get me the exact Mini for me. I love it! Thanks Elizabeth.
Victoria was great thank you for all your help
Such a great experience I had with Carlos on purchasing my first MINI. Carlos and Victoria were extremely helpful and they made me feel in the whole process very comfortable like at home.
I have to honestly say that i had great experience leasing a 2021 mini convertible S . I dealt with salesperson Kent Vallejos and F&I manager David Taylor. They were professional all around . No bait and switch, no pushy tactics, just business . i was waiting for the angle but it never came,lolI feel i got a decent deal and that i was treated great . By the way, the car is AWESOME . I highly recommend Braman Mini
Amazing service, helped us get exactly what we wanted with incredible ease
I would highly recommend Braman Mini and especially Nataly Kanter my sales rep. She was extremely pleasant,knowledgeable and helpful in guiding me through the internet sales process from beginning to end.Competent and amazingly fast!
My husband and I decided to trade in our car and after considering a MINI Cooper we decided to check them out in person. We were treated with a big smile from Elizabeth Araujo, and from that moment she made sure that we had all our questions answered and more. She was able to take the time and work out with us an easy plan that was going to help us get the MINI that checked all our boxes. Elizabeth and the MINI team have gone above and beyond in providing excellent customer service. She has also followed up with us in a way that makes you feel reassured over and over that we made the right decision. I will definitely recommend anyone that is even thinking of just test driving the MINI to go for it and have a fun driving experience.
My sales advisor Natalia was a godsend!! After I had a poor experience with the service department, Natalia was very professional and made me feel comfortable in the dealership. She was able to orchestrate an amazing deal with my ideal payment and got me into my dream car. I highly recommend this dealership, especially Natalia in sales!
Great experience and professional service provided by Elizabeth Araujo, she helped us with our countryman lease. Highly recomendable😊
Carlos Munoz was fantastic not only at the time of selecting my awesome new MINi but throughout the entire process. His professionalism, knowledge and caring for his customers made me decide to close the deal. Thank you Carlos for all your incredible help.
I received the best service! Natalia was super attentive to all my needs and she went out of her way to make sure my transition from leasing to ownership was seemless. It was a stress free process and I am so grateful for her and the team at Mini of Miami! Thank you!
Marcos Flores is AMAZING!!! He made the experience enjoyable with his patience, friendly personality, and wealth of knowledge. He spent a lot of time with us going through everything and making sure we left with exactly what we asked for. Just an all-around awesome sales consultant (and person) and I couldn’t be happier with my Mini! Thank you Marcos!!!
Victoria made the process super simple and quick shes a pro!! I will be highly recommending her with anyone that asks about my new Mini Cooper!
I ordered and bought my car through the phone with kent vallejo. he was great and made sure everything was as i ordered it. it arrived quickly in 9 weeks and he delivered it to me the next day. he also helped me a bit after the sale. i recommend him and braman mini. i am very satisfied
Braman is the dealership to visit in Miami if you are looking for your Mini Cooper dream car. Ask for Carlos Munoz. He’s very customer centric, attentive and resourceful!
They say you always go back to the places where you were happy... Well... Braman Mini of Miami is my happy place!! Not only they are proper and efficient, they are actually people who listen to your needs and go the extra mile to meet your expectations. I’ve been leasing my cars with them for over 6 years. Fiorella Zagiagla has helped me always, no matter what. She’s confident enough get you the best deal according your situation. Sales department, financing, service... the list goes on!!
About my experience with Marcos Flores at BRAMAN MINI. Just great. Excellent customer service, very knowledgeable with the products Overall the best experience buying car. I will recommend them to all my friends and family.
Had such a great experience with leasing a brand new Mini Cooper all thanks to Carlos Muñoz. His knowledge, patience and genuineness were greatly appreciated.
I have been leasing Mini’s for a few years now and I just got my new car last week. We were introduced to Fiorella to work with and ultimately I was very pleased that she was my salesperson! She was great! We had several conversations and meetings about what my criteria was for selecting a new car. She listened and genuinely cared for my needs. In the end, after trying very hard to find what I wanted she found me a perfect match! She was a pleasure and I would recommend her to work with my family and friends. Thank you again Fiorella!
I loved the way Natalia Perez walked me through all the specs of the car, very professional and knowledgeable and always had a smile, this is the type of personnel that makes Braman special It really made a difference in making my choice in buying the mini, very glad I did, and became part of the Mini family and also the Braman family!
We recently leased a Mini from Braman, and we love it! Natalia was amazing, very helpful, her customer service couldnt have been better. The whole team made our leasing experience a great one.
This has been the best experience I’ve ever had leasing a car. Niko has been the most honest, transparent and communicative sales person I’ve ever worked with. He worked with all my requests and met my expectations 100%. He was a pleasure to work with, and I was able to take home the car of my dreams. Antonella was also a delight to make a deal with. She was sweet, informative, and made the process quick and easy. I would definitely recommend them and this dealer for your next car needs!
Our sales person was Carlos Munoz, and he was absolutely amazing. Very informative, very helpful, and made the process very easy for us. Highly recommend to anyone. Thank you so much Braman MINI!!
We went there looking for our dream car and Nico Bak made it possible. We are so happy and thankful.Great deal and huge inventory.
What a great experience we had! Natalia helped us to get the deal we wanted. She was so nice and I felt super comfortable with her. Also Nery was very informative and honest. Definitely recommend the dealership!
Best service in town! so quick thank you victoria!
Inlove my new mini, henry was a delight and everything was fast and smooth.
Carlos Muñoz, was such a pleasure to work with. His customer service was outstanding, very professional, courteous, knowledgeable and ready to listen and met all my expectations. You not only buy a great car but you also get the best customer service and satisfaction all around.
I purchased my first Mini from Braman in 2012. I went to Braman because I knew someone who highly recommended them to me, and I have been a loyal customer since. Yesterday, with the help of my terrific sales person, Elizabeth Arauji, who I might add has been my sales advisor for my last 3 Minis, I picked up my my 4th Mini. The TEAM at Braman gets two thumbs up. Thanks Elizabeth.
Walked up with a car in my mind and Nico Bak made it happen. Great inventory and super deals.If you’re looking for a MINI you must get there.Thank you!!!
We had such a great car buying experience thanks to Natalia our exerience was excellent. The entire process was a breeze and Customer service was a 10 out of 10.
Braman Mini is the place to be where there is high quality service and amazing customer service. My sales person, Victoria, was recommended by my two best friends. Victoria was honest, informative and dedicated to getting me the right deal. She was professional and kept it straight with me in what I was looking for. I was only looking and wanting to test drive. With her being so knowledgeable, She helped me get the best deal on my new Countryman and I’m loving every moment of it. Thank you so much Victoria!!!! She is the best!!!
Carlos was great ! He sent me pictures of all the cars available in the model I was considering, and worked with me patiently since he knew I did not want to go to the dealership because of COVID . He even delivered the car in person and explained everything . Made car shopping a breeze.
I have to applaud Kenneth Vallejos at Braman MINI of Miami for his exceptional work and professionalism when I purchased my first car and Mini Cooper. I live out of state and he made sure I completely understood the buying process and was available to answer my many questions with straight forward answers. I was hesitant to purchase a vehicle online during COVID19 but my experience was far better than I could have hoped for. He even assisted with ensuring my car was transported safely to me. I love my new car and am happy with the service I received. I highly recommend Kenneth and his team. Based on my experience working with them, I will be referring friends and family there in the years to come.Thank you Kenneth and team!
I can’t thank you enough Nicolas Back, Nery Cejas, Louella Monte and Daniel Soto for all the help and customer service the provided all those years! Its impossible to look for another type of car, because of them, replying all my calls and txts, they are second to none on this business.Wish i could get this service anywhere i go! Thumb up for this team, making Bramam Mini the best dealership in Town.
Here at Braman Mini of Miami!! Connected with an Awesome Young Gentleman name:Carlos S.Munoz,whos Salesmanship is A1👍🏾 He took the time out to really get what we were wanting to spend for the vehicle and then some..I highly recommend him for any of your future purchases with Braman BMW/MINIP.S.I still need that picture with Mr.Braman himself,have been wishing for this from a youngster; who knew that BMW was and will be my LUXURY CAR!!
We think we had the very BEST experience at Braman MINI! CARLOS MUNOZ was so patient and so knowledgeable that we felt comfortable from the start. Although we have always had an easy and pleasant experience at Braman, CARLOS made it a great day! And, we love our new Countryman! 👍🏻🚙😀
I had an amazing experience with the whole team there. I had made an appointment with Nico. It’s my first car and he was doing everything he could to give me the best deal suited for me. Very professional and has really your best interest at heart! The whole team provided amazing customer service and went beyond and above to make it happen for me! Amazing! I would give 10 stars if I could!
Such a great experience! Victoria was a great sales representative, and was super helpful every step of the way. I had never leased a car before but Braman Mini of Miami made the process seamless. I love my new mini!
I love my new mini convertible thank you Victoria for all your help
Excellent customer service from the sales and finance teams. I met Fiorella (MINI / Sales assistant) the day before I purchase my new Mini and she assisted me in all process with professional and kind attitude. Easiest vehicle purchase I’ve ever made. All interactions with staff were excellent and they handled everything in a timely manner. Location is impeccably kept. Top notch.
I had the best experience Ive ever had buying cars with Henry, he was patient, kind and he helped me get the best deal!
If you want your car to be returned to you in subpar condition this is the service department for you! I have had several issues with this location but my car going in for a simple oil change and being returned with the check engine light on and unable to run takes the cake. The service advisor lied and said it was on when it was brought in and thats why we provided you an estimate. I of course thought my car is running great no light on problems when starting I of course only need the oil change. WRONG it was returned with all the problems listed above. Save your self the time money and stress of this place. No idea why this happens at this location. Never had these issues in Connecticut or New York.
I just purchased my third mini at Braman and Elizabeth has helped me with my last two. My experience has been amazing with her. She is such a pleasure to work with and really makes buying a car much easier.
Marcos Flores made the experience of leasing my mini copper enjoyable. He expedited the whole process. I would highly recommend any of my family & friends to him.
Great service Fiorella Zagaglia help me in everything. Went to speak about my leasing and leave with a brand new Mini. Very happy to meet her, she fought for me to get the best price on the car that I wanted.