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Monster Displays
4520, 18502 NE 5th Ave, Miami, FL 33179, United States
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Monster Displays
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Ty
Review №1

Our experience with Monster Displays was fantastic! With tradeshows starting back up for the first time in over a year and a half, our company needed new backdrops. The team at Monster Displays was amazing to work with in getting everything we needed. Lea followed up with me almost immediately after my online order, and had a proof ready to go the same day. Ultimately, we received all of our equipment well before we needed it, giving us ample time to test setup and prepare for our next event. Thank you Monster Displays for your professional, timely and cost effective work. Well be back to order more soon!

Cl
Review №2

We have used Monster Displays pre-pandemic and had a great experience when we purchased a 10x10 backdrop for a previous trade show. We unfortunately have had a horrible experience with our most recent purchase of a SOLO Pronto 32 Screen Mount. We were told that the hardware would be included with the tv mount and that all we needed was the TV - this was false as no hardware was included. After receiving the counter screen mount we assembled it at our trade show only to find out that the bottom base had completely failed. It was very clear that the item is cheaper materials and the bottom base was faulty and broken when it was shipped to us. We contacted Monster Displays and told them specifically what had happened. After 2 weeks of back and forth emails and phone calls with their internal sales team, we finally came to an agreement that they would accept the return and issue us a full refund - if we pay the $106.38 to ship the item back. Overall Monster Displays has fallen off on customer service and it seems non-existent. Hopefully this changes in the future for them.

Sa
Review №3

The customer service while helping me with my order took a few days because of continuing delays on our end. LEA was so great! She took the time to answer all of my questions, and even get my artwork into the hands of the art department so that we could get it worked out before I was able to place my time-crunch order! LEA - thank you for always having a smile!

Ri
Review №4

Monster Display did a fantastic job on our recent backdrop banner. We also needed a back wall for our new podcast set, and yet again they exceeded all our expectations. Whenever I call John and Gayle do not disappoint. They continue to delivery 5-star work, with exceptional open communication and a flawless design team that can get the work done in a very timely manner and deliver what you want. If youre looking for a team of professionals, Monster Display is definitely your top pick.

el
Review №5

Outstanding pricing and world class customer service. We got our tradeshow booth from design to delivered in under 2 weeks Leah was a pleasure to work with

Se
Review №6

Customer service is very personal and helpful! They will help you figure out what items you want and what will work best for you. I ordered the smaller pop up displays that break down into a carrying case and the fabric is very high quality and great image clarity.

St
Review №7

You guys smashed it out of the park. The product was AWESOME and we are very pleased. The materials were very high quality and production / shipping timelines were exactly what we needed for our conference.

Na
Review №8

We needed a display with fast turnaround, but quality was very important too. They were communicative, fairly priced, and the product exceeded out expectations. Well buy from them again!

Jo
Review №9

Monster Displays did an incredible job with my design and artwork. The quality of the material was also there. Their customer support and promptness was 10 stars. I will be a repeat customer again and again. Thanks!!!

Je
Review №10

The service was good. Gayle was very helpful and able to get me just what I needed and fast!

En
Review №11

5 stars all around. If you are shopping around for displays for your company you should look no further. Devon and Gene over at Monster Displays were absolutely great to work with. I was even more pleased when I saw the quality of their work. I do not give out 5 stars often but this team really deserves it! Great job!

Ca
Review №12

I reached out to Monster Display for production of a 10 x 20 Display back in August of 2019 for several upcoming tradeshows in 2020. I had the pleasure of working with Darrin Golka, he made the process seamless and he had extended a lot of patience with me.. Long story short the display came out beautiful and Darrin had my display shipped within my deadline!!! All I can say is Darrin YOOOOOOUUUU ROCK!!!!!!!!!!! Thank you so much!!! From the All American Facility Maintenance Family!!!!

Li
Review №13

Time and again, Monster Displays hits it out of the park for us! From short time frames, last minute changes, replacement parts and custom orders - theyve never let me down! Not only is their customer service exceptional, the quality of their products and on-time delivery makes me look like a hero every time. Dont waste your time looking around and comparing pricing. Ive been in the event business for 30 years and have found the holy grail of signage vendors!

Pa
Review №14

WOW! Bests display/exhibit company I have EVER worked with! Monster Displays went above and beyond to meet our expectations! I cannot say enough about our experience. They worked with us every step along the way -- even during a hurricane -- to ensure our satisfaction! We will definitely be using them again!

Lo
Review №15

I have worked with Monster Displays for many years–their quality is excellent and they have outstanding customer service. They are very responsive and have never missed a deadline, even this year when I had a client make a last-minute change. They re-made what I needed and had it to my client within a few days. I highly recommend them!

Ki
Review №16

Id rather give no stars. Terrible customer service. I ordered a folding trade show table *with wheels.* Other websites listed this product as out of stock, but Monster still had it as available on their website. A sales rep contacted me and said shipping would be more than originally estimated. Fine I said, as it seemed I cant get this anywhere else. She sent me an invoice that clearly said with wheels. They shipped me a table WITHOUT wheels. I could have bought that at my local big box store and saved $60 in shipping. I contacted them and said they shipped me the wrong product. Oh, that product has been discontinued, they said. I asked for a refund in the difference in price and on the shipping. A customer service supervisor tried to convince me this was my error, and did not want to see the invoice they sent me. Would not refund shipping, and would make me pay shipping AGAIN if I sent it back for a refund. Well, I guess Im stuck with this table. But it cost Monster Displays a major order because I was thinking of ordering a branded tent and other items. But no, I will take my business elsewhere.

Th
Review №17

I was very impressed with the amount of help the folks at Monster gave me. This was our first go at a conference and I have to admit I wasnt sure where to start. They found me a nice backdrop I could use and their designer helped us come up with a graphic that matched great with our logo. Ill be coming back to add onto our booth next year! Thank you

CD
Review №18

I could not be happier with the exceptional customer service that we received from Monster Displays. After an unexpected warehouse fire, we were left in need of a new fabric display to be printed and delivered in just 2 days. Maria went out of her way to make sure this happened for us. We are greatly appreciative of the kindness and accommodation and will certainly be considering Monster for our tradeshow needs in the future.

Ca
Review №19

Great service, they did everything they could to make it our requests as easy as possible. They even helped make our design look better! Excited to use our display at our upcoming expo.

Br
Review №20

Great quality. We had a very short time line and their team jumped through hoops to get our backdrop delivered on time. Will definitely use Monster Displays again in the future!

Va
Review №21

These guys helped me out a lot. We were in crunch time and they found me an awesome looking wall and case that I could use to present at for our booth. I didnt think it would be that easy to set up but it was no problem. Devon and Gene were a big help thanks for the fast responses!

Ty
Review №22

Great timing on the banner, looks fantastic! Couldnt be happier!

St
Review №23

Great experience with Monster Displays. The staff is very helpful and always available. The booth looks very nice !

Ke
Review №24

Great service! Fast delivery! We had so many compliments on our display!

Ba
Review №25

Always great service and easy to work with!

No
Review №26

Great service Maria Lozano was very helpful and friendly. We received all the items on time and ready for the trade show.

Li
Review №27

Excellent customer service and quick turn around!

Cy
Review №28

It is very lightweight and the graphics are great. Will be back!!!

To
Review №29

Love you guys.

Ma
Review №30

👍👍👍

Information
18 Photos
30 Comments
4.8 Rating
  • Address:4520, 18502 NE 5th Ave, Miami, FL 33179, United States
  • Site:http://monsterdisplays.com/
  • Phone:+1 888-484-3344
Categories
  • Banner store
  • Marketing consultant
  • Print shop
  • Sign shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9AM–6PM
Payments
  • Checks:Yes
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