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EUROPARTS MERCANTILE
6749 SW 8th St, Miami, FL 33144, United States
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EUROPARTS MERCANTILE

Comments
Br
Review №1

Great customer service, Good quality rims i bought a pair of rims and they look amazing i couldnt be any happier and they also have low prices for all european parts!

Ya
Review №2

Called asking for something i needed, they said they had it, and after driving 40 min they didnt...

Pa
Review №3

I had been to the shop couple of time and the young fellow running the store Julio is very friendly and helpful you can tell he knows and like the business.The place has been there since i can remember,good sign already proof is in pudding, take care of people,price is fair most parts are imported,heaven for Trumps tariff.I recommend this shop anytime,you will be satisfied.Patrick

Ju
Review №4

BEST PLACE IN MIAMI TO FIND OEM PARTS FOR GERMAN CARSTHEY HAVE VERY HONEST AND FAST MOVING WORKERS AS WELL THEY HELP MY FAMILY MEMBER IN CHILE WITH HIS OLD MERCEDES SO THEY ARE INTERNATIONAL AS WELLANYTHING ORIGINAL OR MAINTENANCE FOR MY GERMAN CAR THEY ARE THE FIRST PEOPLE I WOULD GO TOHIGHLY RECOMMENDED TO VISIT!!!!!!!!!!!!!HIGHLY

Al
Review №5

Great Store!Bought a pair of brake drums for my Mercedes SLK 55. High quality German product. Great prices and awesome customer service. I will come back again for any parts I may need!

PA
Review №6

BOUGHT PARTS FOPR MY R320 2007, ALL PARTS FITTED WELL, AND MY MECHANIC SAID THE ORIGINAL QUALITY IS +++

Ma
Review №7

BE AWARE !! I went to this store with my husband to get some Parts for a BMW 335 And the service with the owner was terrible the owner sold me a part that didn’t fit my car when he gave me he’s word that it would fit when I went to my mechanic he told me it didn’t fit and it was not for the correct vehicle it was for a Mercedez Benz this man is a Fraud this man is a lier a Scammer be AWARE you will not get a return for your items you will have to buy a new product because they do not have return policy and not just that he promises a return that is false apart from that he is rude aggressive I felt my life in danger after he almost fought my husband inside the store.

Ac
Review №8

STAY AWAY! THIS GUY HAS NO PROFESSIONALISM

G
Review №9

They sold me a defective product and when I went back they told me that they do NOT have a return policy.I feel like they robbed my of my money because I could have bought this anywhere else.

Jo
Review №10

Love it.

Re
Review №11

Fake replacement and they are selling them like Germany and original parts, it happened to me more than one time, I was there at the store to complain and the manager always have bad answer. In addition they have high prices for fake stuff

Ju
Review №12

Very sad to say I did not read all the reviews prior to coming into this place to realize that I was also scammed by Alain the business owner. Went in to purchase a set of wheels for my BMW M4 and after a few days of back-and-forth telling me the parts were going to arrive and then no one would pick up the phone finally when the parts arrive they did not fit my car.Went in to get some clarification when the business owner told me off in the most disrespectful, despicable way possible. Using racial slurs.I am reporting this business to the authorities.

He
Review №13

SCAMMER ALERT! I recommend that no one step foot in this place unless you want to get scammed. On July 17 I saw an ad on ebay for rims for which they were advertising for a Mercedes s550. I contacted the vendor and since he was local I decided to pass by the shop to get them. I spoke with the owner Alain Amado. He 100% guaranteed me that they would fit my Mercedes. I paid him $800 cash. The next day I took them to my mechanic to have them put in only for them to tell me that the rims werent the right size and they didnt fit. I immediately called Alain and told him what was going on and that he needed to change them for me. He told me that wasnt going to happen. After going to the shop and calling the cops he told me he would take them back but was going to charge me a 20% restocking fee (mind you he sold me rims that didnt fit my car) I agreed to take the $640 instead of the $800 not to continue arguing with him. He told me I had to come back on Saturday to pick up a check because he didnt have any. I went Saturday picked up the check and gave him the rims. I deposited the check only for a few days later the check to bounce back due to insufficient funds. My wife contacted Alain to let him know it was a felony giving a bad check above $300 he was rude to her. I was able to take the check directly to his bank and get the money which now Im not only short $160 from the 20% restocking fee but $35 for the insufficient fund fee the bank charged me plus the $80 I was charged at my Mechanic for trying to install the rims which didnt fit. I happened to look on ebay again and he listed the same rims I purchased from him but now has them listed for a BMW instead of the Mercedes how he originally had them. Conclusion of the story dont shop here Alain is a total scammer and doesnt deserve anyones business. They also go by the name AP Europarts, Inc. You could tell this isnt his first time doing this and that hes done this before.

Al
Review №14

I have a gray market c230 2007, and Mercantile Europarts found me the part, that even the dealer in USA could not get them for me. Great service thank you very much

Ca
Review №15

HORRIBLE EXPIRIENCE!!! THE WORST CUSTOMER SERVICE IVE EVER EXPIRIENCED IN THE INDUSTRY. THE MANAGER ALLAIN TELLS YOU ONE THING AND THE NEXT DAY HE CHANGES STORIES. NOT ORGANIZED AT ALL!! THE STORE IS A MESS!MY HUSBAND PAID FOR A NEW SET OF TIRES FOR HIS CAR ($2300)AND THE MANAGER TOLD HIM 5 DAYS AND AFTER 15 DAYS STILL NOTHING!BE CAREFULL, THERES WAY TO MANY OTHER PLACES YOU CAN GO TO AND GET A BETTER SERCIVE FOR YOUR $$.

Je
Review №16

Ordered a radiator hose for a 2006 BMW, not a special order part nor is the vehicle a classic car by far. Part ordered on Saturday. Monday called asked to speak with Juan. He was busy with other customers. Long story short. Its Tuesday no part and Juan never called back. Horrible customer service and over priced. Look else where. I will never ever order from them again. They also lie about their hours and parts are not original parts. Three days and they couldnt locate part. Do not use them. Pass this on. Its the only way to stop these people from taking advantage of the consumer

Ma
Review №17

Bad business practices. Very expensive.

jj
Review №18

The owner of this place will sell you wheels that don’t fit your vehicle and then charge you a restocking fee of $300 he is a thief BEWARE

Jo
Review №19

Great place

Ju
Review №20

Knowledgeable and honest

Al
Review №21

A real scammer. I do not recommend doing business with this gentleman.

Ra
Review №22

The worst place in all of Miami and the biggest scammers in the world, do not go unless they want to have a very bad time and do not pay anything in advance they lose it

Di
Review №23

They never buy here they are swindlers and then they tell you if you do something to me Ill call you the police

Al
Review №24

Terrible! Total oversight; They manipulate the customer, they make you believe they care about you, but its not true. Although they got me several spare parts at a good price and I was already a customer of them, they never warned me how much the cost of another spare would be. Other than that, they didnt do my bill right, they charged me twice for the same part, they told me they were going to return my money, but that wasnt true. The underserved were made and Im afraid Ill wait!

Lu
Review №25

Advice for the Miami community Do not go to this place, it is horrible, avoid losing your money and having a bad time, you should close the place since it does not meet any objective for the community, we do not need it, thank you sincerely, disappointed customer and that you will never go to this place

Vi
Review №26

Very bad

Ya
Review №27

I recommend that nobody buys anything here, the owner shoved me out And he sold me a BMW light bulb that doesnt work and he didnt want to give me my money back, I got scammed twice because the first light bulb didnt return it to me either, the second one didnt work either and I keep my money, many people do this in this store, there was also a guy with some wheels that the owner scammed 20% and the wheels were not in a mercedez benz, this store owner is disrespectful and scammer, it is a great scam everything they do in this negosio, I recommend YOU NEVER GO TO BUY ANYTHING FROM ANYTHING TO THIS STORE THANK YOU GREETINGS TO THE COMMUNITY

Ni
Review №28

The three people who work there have good treatment but what is unthinkable that the delivery of some pieces take more than 20 days to arrive after paid. Those who work there also do not have answers for the delay. I do not recommend any client to come to this place, the service is very poor and lacking with a CAPITAL LETTER.

Ju
Review №29

I do not know let scam, never pay in advance in this place, this man is a scammer, I paid a few pieces and they never came, he did not return the money either

An
Review №30

My personal experience is poor customer service!The store is too disorganized!There is no right treatment for the customer, as long as you arrive at the store it is a wait of at least 20 minutes to be taken care of !!!!!The truth never again, I prefer to search the pieces online myself!DO NOT GO!

Ce
Review №31

Spare parts for European vehicles

Information
22 Photos
31 Comments
2.7 Rating
  • Address:6749 SW 8th St, Miami, FL 33144, United States
  • Phone:+1 305-266-0507
Categories
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:10AM–2PM
Planning
  • Quick visit:Yes
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