Ennio was super helpful and very knowledgeable. He answered all of my questions and got everything I needed to have my car running the right way. Thanks Ennio you are the best!!!!!
Great customer service, always go beyond the call. ask for ennio there, great guy👍
Great store always get my parts from there. Ask for Ennio he knows the most.
Had what I needed, fast service and friendly employees.
Come here to buy car oil and filter. Always helpful. Some cashiers do not speak English so if you need assistance you do have to wait for another Rep. Always a positive experience.
Great service, fast and friendly!!!
Opened late unlike pepboys. Good service.
Great service and prices
Fast and great service .Thanks
So many mistakes in diagnosis. The security guy very disrespectful!!!
Most parts needed were in stock.
Great service.
No designated line. People line up wherever. While waiting, several men walked right in past where I was waiting in line, walked directly up to a cash register and received help. I wasnt assisted until everyone else was helped. Its in a predominantly spanish part of town and I was not greeted or spoken to until it was time to pay. I dont know alot of spanish but I know how to say hello and may I help you and I never heard that. If I didnt need those parts immediately, I wouldve went elsewhere. I cant tolerate rudeness.
Terrible, tool selection completly inadequate
Worst advance I have ever been to the manager was more useless and the guy that simple said we don’t have without checking will never visit again you guys should really consider the people you hire let alone as a manager .
They need to up their game, it feels like a place from the 80s
Will. Never. Come back .. after i went because i was needing fluids for my car .. the. Security trow me. Out their parlking. And. Didnt. Let me. Replace the.fluid.there. The
Terrible, awful customer service. You have 4 people working standing there. They arent capable of helping an elderly person???? Definitely need customer service 101. Dont go here seeking for help cause you wont get it here ar this location. Disgusting
Had everything I needed except something to take off dry spots of rain. But I recommend, decent prices and street mechanics
Everyting was good
Best website and assortment in the town. Website is easy to find what you want. And you can get crazy discounts and perks rewards.
Its good
Went out of their way to be helpful
I came in this advance auto parts, an employee Ennio came up to me without me asking for help and assisted me in finding the brake fluid I needed for my scooter. If you need great service come to this store and ask for Ennio, you wont regret your experience and they valve your money
They have to have security outside keeping watch at all times. That should tell you the situation there. If you pull in, the loitering people immediately come after you like a heat seeking missle, even before you try to park. Other people have chairs they set up to sit near the front doors all day. Smaller side hustles set up on the perimeter of the lot like tinting your entire vehicles windows for $35.
These guys working the night shift have no idea what costumer service is. Since the beginning, they didn’t want to help me at all. I asked them information about batteries and they were so lazy to ask me what exactly. I showed them the online advertising that says free battery installment with battery purchase. The guys told me they don’t install battery’s and I would have to install it myself. They also told me I couldn’t install the battery in front of the store because it is illegal. So how am I supposed to move my car if my battery is dead? I also asked them to borrow me tools and they said they don’t have tools with such a bad attitude. These associates need to learn some manners.
Will not allow you to pull your battery out int the parking lot to bring it in for a check lol I guess Im supposed to have a new one in it already to bring the old one in. Rediculous policy.
Very clean and good service
Very disappointed with the error with purchased parts, the lack of automotive knowledge and inventory organization. Ive been put through several return trips to the store due to staff errors. I hope that this issue be addressed.
Bad Customer Service, they tricked you and at the end sell you the most expensive products. Instead of answering questions, they continue convincing you to pay the most expensive things. SCAM ALERT
Always great and experienced service
Crowded and limited English speakers. But they were helpful with my returning thr core for my credit. Not certain if what they enteted shows up in their system everywhere because anothee store could not find my most recent purchase.
The place inside is good and organized. The parking lot looks a little scary but if you just go and buy your stuff, you should be fine.
I Went there becauae one of the coolant pipe broken.. so look for the part supplier more close to my location and i went real fast there before my car burned out. i bought there part and when i went to replace part which will take me only 5 min at the parking lot. a security come to me tell me i can even open thr hood if i do it they will call me the police.. worst experience ever in a part supplier.. this places sucks
Quick service but employee are lost lol
Nice excellent service
Great service like always
Great price
Great selection of parts but the best thing about this place is that you can work on your car right outside in the parking lot. The staff is very helpful too.
Terrible, not only they didnt carry my original hose but didnt have sold by the foot hose In a common size but neither did the other store nearby. No rating forced rating.
Doesnt run the computer on cars like every other store
Nice place to shop everthing is neat and tidy and good a selection on all the parts that i need fo my car everytime
Dan knows his stuff about cars and the store is always stocked and clean.
I went to make an appointment and when I arrived on my appointment the employee told me we do not have an engine filter for your car knowing before the appointment he said everything is available and wasted my time and I went to buy the filter and return again to my appointment and the oil was changed in a period of 3 hours a bad and nasty place and the employees are racists
Very slow attention waste of time go to another one if you dont like to waste your time I had to leave without buying and other customers too
Great attention. Parts were on new package but oxidated :/
Good
Excellent service
Dont like because never the had the part or item that in online said the had plus the eant to sell u the highest parts.
Never answer the phone
Theyre so helpful!!!!! A man went out of his way to show me the flashlights they have
Not always have the best inventory, but its a good autoparts
Great place to get all your car needs .
Good service but I think it needs more employees
Staff was quick to answer my questions and get my problem resolved, it was a very nice experiance.
Fair pricing fast service and convenient
Our mechanic works here hes pretty good car wash is excellent!
My dad pick up some missing parts for his car
A bit short on staff I supposed because it was 5 a clock but its on 8 st come on
Rude manager, love the company but they need to do a better job at hiring, could not answer a question about one of the products they sale. I am busy go ask one of the two available associates never again
This is where I buy my oil for my motorcycle four stroke 20/50 they always have it in stock
The store close at 9:00 pm not at 10:00 pm monday to friday.
They didnt have the individual screw drivers i needed.
Great service, even bought a wrong part, exchanged it without any issue.
Cheap realiable parts
Staff tried their absolute best to help us in an impossible situation.
The service was quick and very helpful!
A modest selection.
Fully equip,very customer oriented.
Not the friendliest employees and they dont speak English 🤷🏻♀️
Bad customer service. Guy working early morning shift has no idea how to treat customers. Asked for a check engine read out and was told they dont do it. Dont advertise false services.
Horrible customer service i called they put me on hold for 15 minutes then they hung up on me i called back and they never picked up call it was 5;51 pm Friday horrible service
Its ok a little smaller than other Advance stores and they need more employees
Alot of spending money fixing parts for cars!
Very friendly and good staff.
Very easy to buy parts for your car
Good place, I found what I needed.
Bought 3 fans, and all lasted about 2 months before burning out.
I hate when look for excuses so they wont replace a battery under warranty I end up calling customer service to get my battery.
Helpful. Service
Excellent customer service.
Helpfull staff
Cheap prices and they have what you neef
Excellent customer service!
Good products but a little over priced
Terrible customer service
Very clean, and helpful...
Good auto parts store
Good
Helpful employees
Ok
Rude and not good costumer service
Good place to shop
Good
Not bad
Too many things to browse in
Bad service here
All was good
Fast and easy