Best boat shop in the valley, helpful staff and friendly professionals!
Two and a half years ago I bought my first wakeboard/surf boat from Boulder and it was a great experience. This week I bought my second. The reason that I didnt even look anywhere else was that during the last 2.5 years Boulders service has been amazing. I constantly hear stories about other dealers in Phoenix taking forever to repair boats, and horror stories about buying experiences. I laugh and think that they should have bought from Boulder. I literally cannot say enough about how awesome Boulder has been.
I have been boating my whole life and have never had a shop give me the exceptional experience that I receive here at Boulder boats! Between Phillip and Steve whatever advice they have given me has always been spot on and works the first time. They are always there, day and night to answer texts or FaceTimes to make sure that my time on the water is enjoyable!Cannot recommend them enough to everyone and anyone that has a boat!!
Philip is amazing! He answers his phone every time I call. The service I have received since being a fairly new customer has truly been remarkable. Boulder Boats has been more than accommodating to my service needs. You have a loyal customer in me.
The worst experience ever! They had our boat for almost a year fixing it. Finally after getting the boat back the repairs were totally noticeable in the fiberglass, bad vibration completely unsatisfied. Spoke with the general manager he was very rude and condescending.
AMAZING all around service at Boulder Boats! We had been in wakeboard boat market for months, visited many dealerships, and we couldnt be any happier with our purchase from Boulder. Neil in Sales has a wealth of knowledge in this industry. He made sure we found the right boat for our family with no pressure. Ben, did a wonderful job with our demo day at Saguaro Lake, patient and very experienced with the Axis product. Trista in finance was a breeze to work with. Sean helped us in accessories and found all the right gear for our large family. This is why I stated AMAZING ALL AROUND service. Every department gave us excellent customer service, THANKS NEIL! You will not be disappointed making a purchase from Boulder Boats!
Great place for service and repair.
This was the best boat buying experience ever. We worked with Neil Wahlberg over several months as we researched different boats with different dealers. Neil was extremely professional and knew everything about the boats he was selling. We asked him many, many questions over the months. He answered them all and helped us understand all our options. We were so happy to get that type of service from someone with so much experience and knowledge. The day we bought our boat went very smoothly. All the folks involved in the process were very courteous. From Matt who took us to the lake to demo the boat, to Joelyn Dickson who handled the sale and financing, to Chloe who helped pick out the right wake surfboards and other equipment. Before we left, Neil made sure to introduce us to Bayley Martin (warranty manager) and Philip Moore (service manager), both of whom seemed to be as equally professional, competent and friendly as everyone else we had worked with. Thanks Boulder Boats and especially Neil.
Absolutely the best and easiest large purchase experience I have ever had. Mortgage companies and car dealerships could learn a lot from the team over at boulder boats. Ben and Joelyn are a pleasure to work with and go out of their way to make sure you’re comfortable and informed. They have earned my trust and I will definitely use them again for my next boat purchase. Thanks guys you rock!
The team at Boder Boats provides excellent customer service. I really appreciate their knowledge staff and how they maintain our boat when service is needed. Thank you!
Was looking for a gasket to get to the lake for the holiday, not only did they have find it for me. But referred me to a competitor so I could get it faster and get out on the water! Would recommend boulder to anyone for marine needs!
My wife and I spent almost 2 years researching boats. We were long time gas money donaters and finally decided we wanted one of our own. As first time owners we had a ton of questions throughout the process. We visited a few different shops in the valley but Neil went above and beyond throughout our 2 year process to stay in touch, immediately answer any questions and educating us on different makes and models. Once we had narrowed it down to the boat and model as inventory became available he kept us in the loop and the perfect boat came along. The process also didnt stop there, the pro shop was amazing in getting us setup with everything to make the boat legal as well as fully decked out with toys to make lake days epic. Thank You for everything Neil and Boulder Boats!
I can not say enough good things about Boulder Boats. We purchased three boat through them for our rental company and they went above and beyond with every boat. Neil was our sale guy and he is knowledgeable and helpful with anything we asked, so ask for Neil if you drop in to look at a boat. The staff is all around amazing and super friendly. We were always so hesitant to buy from dealers because of past experiences but Boulder Boats has definitely changed that for us. We will be return customers and I would suggest anyone looking for a new or used boat or even boat accessories and parts to shop here, you wont be sorry.
I am impressed by the integrity of the service manager. He saw that my boat repair was done incorrectly, diagnosed the problem himself and refunded the incorrect repair amount. That is uncommon in business. I highly recommend Boulder Boats for servicing your boat.
Such a great experience with all the staff at Boulder Boats, from responsiveness to calls, texts and emails to the in-person interactions, can’t express how wonderful our boat buying experience was. All of the staff is incredibly knowledgeable and was helpful at all points along the way. Neil was a great salesman, not at all pushy, Jolynn and Betsy’s help with the finance process and getting info to our insurance dealer before 5 pm on a Friday, Dusty was a great test drive captain and went above and beyond getting the boat ready to go, Dustin and Brandon were super helpful, and Chloe knew EVERYTHING about all the equipment and got us outfitted and ready for the lake. Could go on and on but want to thank them for all the help and great customer service. They exceeded our expectations every step of the way!
So impressed with the exceptional customer service we have received from Boulder Boats. Their entire staff is knowledge and friendly.The sales rep Neil was great to deal with. We traded in a non-Malibu boat and felt he was on our side during the entire purchasing process. He has always been a phone call away when we have questions about our new boat. Chloe from the shop was patient with all our questions and helped us make great purchases. When we had an issue on Lake Powell (five hours away!), Stephen from the service team met us half way to fix the problem. This alone saved our vacation. So happy to become long term customers to a great business! Kudos to their team for being consistently impressive.
Just wanted to pass onto you the exceptional service I received this past Saturday from Brandon.I bent the prop on my 2018 Moomba Helix while at Canyon Lake. I called Boulder Boats from the lake and Brandon had a prop in stock. He saved our weekend, had me back on the road in an hour!He was professional, knowledgeable and seemed to really want to help us...even on a Saturday at one in the afternoon.
Best dealership in AZ!!
My experience with Boulder Boats is always first class. My boat is not the nicest boat in their lot but they continue to treat me and my goofy orange boat like they would their high end customers. Brandon in service took care of my Tige the last few days and when I picked it up it was in show room condition. Their entire team has always been helpful and very nice. I will continue to display the boulder boats brand on my boat. Excellent job guys and girls.
By far one of the best experiences I have ever had in a service department. Highly recommend this place for service.
The whole experience of buying and owning with Boulder Boats has been exceptional. Neilis incredible. We had a very long, drawn out sales journey, and we greatly appreciate all of his help. He was extremely approachable, professional, honest, and quick to reply with any questions. We can’t express how thankful we are; and must stress the quality of service you receive when working with the whole team there.
Great Service in the parts department. Ryan is very knowledgeable and always finds exactly what we need (even if the parts book is wrong). Everybody seems happy and excited for us and our boating experience. We didnt even buy our boat there but we get excellent service and theyre knowledgeable even about our rare model.
These guys are the real deal. Test drove three different boats from three different dealerships and this was hands down the best experience. Neil was knowledgeable and took the time to educate us without any pressure. We bought an Axis A24 and could also tell this product was superior to the other boats we test drove (all in the same class). The negotiation was quick and fair and I feel confident this dealership is going to take care of us very well if any problems arise in the future. Highly recommned!
Boulder Boats in Mesa is awesome! When my wife and I decided we were ready to buy a new boat, the decision of where to buy was an easy one. Ben was super easy to work with and helped us to make the right purchase by providing all of the information we requested. We never felt pressured in any way, and Ben was more than willing to answer the thousands of questions we asked over the several weeks that we researched our boat options.Now that we have had our boat in for its first service, I can also say that I am impressed by their service. I made an appointment with Bayley in advance, and when I went to drop off my boat, she met me outside seconds after I exited my truck. The team then worked hard to get my boat finished quickly, so we could get it back out on the water.To top it off, everyone at Boulder has been super friendly and more than helpful. Thanks Boulder team!
This is the second boat we have purchased from Boulder Boats. Both times we had the great pleasure of working with Neil and he has put us in the best boat for our skill levels in our price range both times. The service and attention we receive there is the best in the valley. We took a test drive both times and they made sure we understood about the boat before we took took it home. Thanks Tyler for the wake boarding tips! Jo makes all the paperwork quick and easy and definitely painless! The friendliness is unbelievable! we really appreciate you all!
Dustin (and others) at Boulder GREAT to work with! From time boat listed for sale, to closing, Dustin’s advice was sound, knowledgeable and timely. He did what he said he would do. Would recommend him highly!
We are extremely happy with our experience at Boulder Boats. Everyone that we encountered was knowledgeable and kind. The staff went out of their way to make us feel comfortable and confident in our purchase. I highly recommend Boulder Boats.The Littles
Don’t waste your time! I spent over a month talking to a salesman (Ben) who wouldn’t even return my calls until I left multiple messages. I asked for a different rep only to be sent back to Ben. Finally he told me he couldn’t honor the written quote he gave me. Too many games! I’ll buy my boat elsewhere.
Knowledgeable staff and great selection of boards
Great dealership! People are genuine and honest and really truly want to help. We worked with them a lot being new boat owners and they ALWAYS go the extra mile. Took the boat in for service and 5 people were out there helping me with different things and just giving different pointers.We went to a lot of boat dealerships across the valley, and NOBODY compares to the staff at Boulder Boats.
I purchased a used fish and ski boat from Boulder. Pricing was fair and the boat was as advertised. I worked with Neil, Trista and Ben. All were very nice, well informed and personable, but professional. Great people, great approach and they really went above and beyond to meet my needs. Thanks for helping me get into a great boat!
This is the 2nd time Ive had work done from Boulder boats.I worked with Brandon, and customer service was awesome as well as the work that was done my boat. Neat, clean and done right! Thanks again!
Purchased a used boat from Boulder Boats about half a year ago. I would definitely return to buy another if I am in the market for it in the future. Worked with Ryan who was very professional and able to answer all questions that I had during the buying process. Additionally, they take you out on the boat to test before you buy.Buying anything used comes with risk. Shortly after buying the boat some issues popped up that werent identified by them before selling. When I brought the issues up they to took complete ownership and worked with me to ensure all issues were resolved at no cost to me. Their level of integrity is very impressive and shows that they care about the people who buy boats from them.If you are looking for a boat I recommend stopping at Boulders Boats before buying anywhere else.
DO IT! - Let me say first; this was my first ever boat purchase, and it couldnt have gone any better!Finding The Boat: The whole team at Boulder Boats is amazing, we first met with Ben who showed us a few boats we had found on their website (man.. do they have a selection!) - we ended up going with a different one than the ones we found online, and Ben was super knowledgeable about the boat and made sure we understood what we were looking at! (Wasnt a pushy salesman at all, a HUGE plus).Financing: Ending up liking it so much, that that same day we called back to get the ball rolling, and that process was seamless and simple from deposit to financing! Brittanie who helped us secure the financing, was fast, polite and very easy to work with!The Lake Test: Dusty was AMAZING at showing us first time boat owners the ropes, (seriously, if not for him we pry wouldnt have done as well as we did on the lake, the next day!) Super patient and very knowledgeable - almost like he has owned the very same model! He was in no rush, and answered all my questions in detail. - A little mishap where a bunk broke on the trailer after we got onto the water, however, Dusty was able to rig it to get it back to the shop, in which THEY FIXED IT THAT SAME DAY! About 1 hour from store closing, a gentleman from the service team came in while we were signing documents and said ill get working on it and not much later said it was already hook up on our truck! -Joelyn helped us sign all the necessary paper work, quickly, & professionally! She was able to provide us with a great insurance option from Global Marine, which was wonderful due to Allstate causing a huge mess, and she had a quick fix, which wasnt too much off in price anyway!Ben had even thrown in some (used) life jackets so we could at least get on the water for a full day before having to bring the boat back to Boulder Boats for a few things we needed fixed (we knew about the split seams in the seats before buying) which he really went out of his way to do for us! After a full day on our first boat, I couldnt wipe the smile off my face, what a beauty, everything ran perfect, no issues! - Only one little thing with the left side speakers not working (seems like a wire may have came loose, no biggy) which we didnt notice on the Lake Test the day before - however, texted Ben and he told me hed definitely look into it for me!Over all my experience with Boulder Boats was out of this world, not once was I hesitant due to any staff or seemed like I was being tricked/forced into buying a boat!THANK YOU BOULDER BOATS FOR SELLING US HUGE SMILES!Will update when we get the boat back for the seams and speakers! :)
Couldnt be happier with Boulder Boats service in AZ. These guys know how to please a customer and do things right the first time. We took our boating in thinking that the steering cable needed to be replaced. They found that the cable was fine. It just needed to be adjusted. They could have charged us for a steering cable and we wouldve never known. On top of the already great service. When we pick the boat up it was freshly cleaned and ready to go to the lake.
Great service, and sales departments. I would recommend this group anytime. Had a few issues with the new M235, the team diagnosed the issue quickly and got us back up and running in no time. Truly went out of their way. Thumps up to the Boulder Boats Team!!!! See you on the water.
Great service
Great dealer and service shop with staff that is passionate about what they are doing and care about their workmanship and making sure you are pleased with your purchase. Highly recommend and think anyone would be pleased / establish trust with with them to buy or service their boat.
Awesome experience here while purchasing a gently used boat from them. Would definitely buy from them again. Dustin is wonderful
Love this place, I have bought 2 boats here and they make you feel so valued. Everybody remembers your name and details about you. Now I was just looking for some accessories and they hooked me up. Big shout outs to Neil and Philip they always come thru.
Great company. They are honest and fair. They stand by the work they do and the take responsibility when thing go less than perfect. If you want a great experience - go to Boulder Boat (mesa, az).
This place is great. Ben from the sales team and Steve from service go way beyond anything anyone would expect to be helpful and ensure you have a great experience and a great boat.
Great Boat Dealer. Great Service Department. Great people who are easy to work with.
Great boat selection for all price ranges.
Drove all the way from Dallas to buy a boat from Boulder Boats. Best buying experience I have ever had. The entire team was super nice and knew what they were doing.
Drove from surprise to look at three brand new boats they are selling on their website. They didnt have either one or any from the company they are supposedly a dealer of.
I met their sales person in the show room and told him I was looking for a used, lower-end wake board boat in the $20-$30k range. He got a very strange look on his face and he said that Id be looking more in the Mid to upper $30s a least. I told him I saw a great boat at another dealer nearby and was looking to see what Boulder had. In a very In-your-face, a**hole tone, his response was Well why dont you buy that boat then .I told him that I just started looking. I was annoyed by his comment and demeanor.Well, Jerky, I took your advise. I just paid $33,000 for a Mastercraft X30 over at Wolf Marine.They have very knowledgeable and professional sales staff who helped me tremendously.I put down $18,000. I pick up the boat next week.David Warn
If you are thinking of buying a boat, make Boulder Boats your first stop. Their sales team is knowledgeable and honest, they are straight forward and relaxed whether your buying a brand new or nicely used boat. Their service staff is top notch and again, honest. If your boat isnt broken they arent going to find something to fix. Ive had my Malibu serviced by them for the last 15 years without a single failure. No need to look for someone in particular, everyone in there is on their game.
Boulders staff is awesome. As the president of the sun devil water ski team at ASU, these guys were more than willing to help our team out. Honest and great people!
Love those Chaparral boats! Ben was very helpful. Thx for the free BBQ!
What makes a dealer a great dealer is not just the initial sale, but the service they provide after the sale of the boat.Its been two years since I bought my boat and they still get 5 stars from me.
Good stuff
Best selection and service around. Cant go wrong going here.
They have a great selection of boats here. Especially if you are into water sports like wakeboarding, wakesurfing, etc. The people are very friendly and they have a cool little kids area. Not only do they have a great boat selection but they also have a great selection of things you might need or want for your boat like life jackets and tons of wakeboards and wake surfboards.
No waiting
Great service as usual!
Service/ parts dept is the best I have ever seen! Great people that work here!
Great staff very helpful and friendly
Amazing boat buying experence! Thanks for blowing our expectations out of the water guys!!! Niel, Ben and the whole crew are INCREDIBLE!!! Thank you so much guys for making our first boat buying experence an awesome one!!!! Ross & Meghan 2006 Malibu 23 Xti
I took my boat into Boulder Boats for some warranty work. Steve went above and beyond to get the expensive parts covered by the manufacturer. The work was completed at no cost to me, the communication was top notch, and my boat was returned to me freshly washed. I cannot put into words how pleased I am with Steve and Boulder Boats.
My experience at Boulder Boats in Mesa, AZ was great. I was recommended by a good friend of mine to call Neil Wahlberg at Boulder Boats. Since I live in California, I got ahold of Neil and told him what I was looking for in a wakeboarding boat and what I wanted to pay. Within a few days Neil had what I was looking for and within my budget. After I scheduled an appointment to test drive the boat I drove from California to Arizona and hit the lake with Ben from Boulder Boats. Ben explained and showed me how to use every option the boat came with. Ben gave me plenty of safety and maintnance tips. We spent about 3 hours on the lake going over the boat and test driving it to make sure everything was running and operating correctly. Ben gave me his number and told me to call him with any future questions. I bought my used boat 4-1-17 and till this day Ben continues to answer my questions without hesitation. I would definitely recommend Boulder Boats to friends and family. Keep up the good work guy.
I have been doing online research on boats for months. Emailed and called different dealerships about different boats. Neil at Boulder answered promptly, professionally and full of help and advice. Today we were ready to buy so we drove 2 hours and our first stop was at Boulder Boats. Told them what we were looking for and we bought the first boat they showed us. Neil was at an event so we worked with Ben. He was great. Low pressure but knew a lot about the boat. Ben is also a delivery captain. A delivery captain will go to the lake with you with your prospective boat before you buy, if you so desire. What??!! We just had a super experience with Boulder and didnt feel like we needed to do the lake test. Ben took about 20 mins or so to throw the boat in their onsite test tank so it could be ran and shifted into drive and reverse. The whole process only took a couple of hours before we towed our new to us boat home. I would also like to add that it doesnt matter if youre buying a $10,000 boat or a $90,000 boat with them. We were on the $10,000 side. :) Everyone was very nice, friendly and seemed genuine. No sleazy sales tactics, neither. They gave us one out the door price, we said do a little better, and they did. Done! Joelyn closes the deals but she had greeted us and took the time to talk with us before we committed to buying the boat. Easiest, best buying experience with a dealership anywhere. Thanks Boulder!
UPDATE - We still have our boat and still use them exclusively for all our service needs. They do an excellent job on all the mechanical repairs as well as helping us with the cosmetic details (like repairing the bimini we ripped). I would give more than 5 stars if it was an option!!From the moment we stepped in the door, Sean greeted us with a friendly grin. We were doe-eyed and only having owned a SeaRay 20 years ago, we didn’t really know anything about the new-style, wakeboard boats. No worries! Sean showed us around the new boat showroom and Dustin was there to back him up and guide us through some of the used inventory.Once we narrowed it down, we finally found a boat we thought would be right for us, Dustin was there every step of the way. He was prompt with his email responses, walked us through the boat and its features and even sat outside (in the heat) answering every, last one of our questions. He was always kind and patient and always very knowledgeable about the boats.The next step was picking out all of the accessories. Again, Sean was there expertly helping each of us find the perfect lifejacket (as well as extras for friends), toys, ropes and necessities like an anchor, dock tie-downs and fenders.Just as a coincidence, we purchased our boat over Memorial Day Weekend – the Super Bowl weekend of boating. Even though the dealership was buzzing with activity, no one made us feel rushed or burdensome. In fact, several people on the Boulder Boats staff stopped to congratulate us on buying the boat – they seemed generally excited for us and the fun we would have on our new boat. Trista actually started the paperwork process with us a few days earlier, and walked us through our final signing with ease and we were off to the lake.Our Delivery Captain, Ben, met us at the lake and took us on our test drive. He took plenty of time to help us feel comfortable with the boat, to talk about water sports activities, and to help us learn about the marina operations. He had plenty of great tips for the novice driver (Nicole 😊) and even a few for someone with more experience! He of course needed to make sure everything on the boat was working properly, and as one of the guys that gave it a final-walkthrough in the dealership he seemed to know about all of its unique details.Everyone at Boulder Boats, from start to finish, made our boat buying experience a great one. We are sure the boat owning experience will be great too, and we’ll always look to Boulder for service, support, and accessories. Thank you.
Great group of people easy to do business with
Great service, always friendly
Such a friendly place to buy your boating needs. Highly recomment their professionilism!
They make me feel like a king
Great staff. Best mechanics.
Grrat staff and very knowledgeable!
Very friendly, polite, very helpful and informative..
Great place to buy a boat
Customer service was awesome.
Best boat dealer in Arizona!
Best place for boats!
Excellent choice for boats
Loves this place
Workplace ✌✌
Great service, great people
Cool boats