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Action WaterSports Arizona
1320 W Broadway Rd, Mesa, AZ 85202, United States
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Action WaterSports Arizona
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Wi
Review №1

On Saturday we picked up our new 2022 G23. We could not be happier. The boat performs exceptionally well and the wave is enormous with a ton of push. Everyone at the dealership was awesome to deal with. Ahren in sells was exceptional to work with. Very responsive and knowledgeable. I have purchased a few boats from this dealership over the years and their service department is also 1st rate and extremely responsive. If youre looking for a new or used boat I highly recommend this dealership

sh
Review №2

I purchased my 1st used speedster boat and returned for my 2nd slightly bigger used scarab 215 boat. Mike was awesome and took the time to help me both times and showed me how to do everything. I was completely new to boats. He even met me to test drive the 2nd one. He was absolutely terrific being patient with me! I love my newer 2015 scarab upgrade! I don’t think there are allot of sales people -so they are very busy, but they do a great job accommodating the customer. The service manager also stepped in the first time when I needed help and said hello when I returned to buy the second boat. The front office secretary helped me out both times with her warm personality and smiles. Everyone was SUPER friendly. Truly wonderful service! I know that if I have any problems, that I am in good hands. Thankyou!

Ed
Review №3

I spoke with Stacey the warranty administration gal who was extremely knowledgeable about our boat specifically as well as water sports and all related topics!!! Stacey made my phone call and service a very pleasant experience and I will recommend Action Water Sports to all my boating friends and family!!!

Br
Review №4

I am not even close to Mesa, and have got more help from aws than any other dealer.

Be
Review №5

We were nervous buying a boat site on seen but when I called and asked for additional pictures of the boat Kensie was quick to send them to us and other information we needed. The morning we were going to pick it up we received a text from our salesman saying he couldnt be there but Ahren would be there to help. When we got there Ahren had the boat ready for us and took his time showing us how to work everything in a 110 weather he really went above and beyond. Then followed up on Monday to see if we were able to take the boat out and how it went.Definitely happy with our decision. Thanks guys!

De
Review №6

I just want to stop and say thank you to the whole team!!! I purchased a 2021 F22 Tomcat about three weeks ago. Steve the finance manager was great made finance quick and easy found me a great rate making sure to keep my payment in my budget. They were competitively priced on my boat and didn’t price gouge they gave me a fair price.Ahren B. in sales super knowledgeable about the boat and it features not just a pushy salesman but someone who took the time to walk me through all the features of the boat. Plus the guy lives on the lake and knows the ins and out of a boaters needs. This guy even took us to the lake to make sure my family knew how to properly shape the wakes using the ballast and surf system correctly He is an asset to Action Water Sports.We also bought our new surfboards trough the sports shop where we were assisted by Jordan who had a ton of knowledge which board were the best fit for our weights and skill. Thanks for the helpThe boat is FN awesome I highly recommend doing business with this company!!!!Derick Land

Pi
Review №7

Our G21 had some censor issues that needed fixed. We got in and out in less than an hour and a half. We waited in their pro shop and they have everything that you need to get out on the water. Robby’s team is amazing at what they do.

Jo
Review №8

Ahren really went above and beyond to help us get into our new boat, from the initial meeting, the test drive, and getting everything finalized we had a great experience.

Ca
Review №9

Action Water Sports is the leader in the valley at boat sales, boat repairs, and all your boat needs. They have the largest selection of wakeboard and wakesurf boats and products. Their friendly and knowledgeable staff are very helpful and will go above and beyond to make sure their customers are happy. If you are looking for a new boat, board, vest, or boat parts these are your guys!

Ja
Review №10

Indeed, a great service and fair cost. I would highly recommend Action Water Sports.

Ru
Review №11

I cant say enough good things about Steve and his staff at Action Watersports. After finding the perfect boat that we had been shopping for, for 2 years, we located our boat & planned to tow her home to North Idaho. Steve & his staff did everything in their power to get our boat ready & able to travel and outfitted the way we wanted which was a tough job during these Covid-shortages. We are very pleased to have worked with Steve, Zane, Christian & all the employees at Action Watetsport.

Do
Review №12

Really good place for all your boating needs and the best prices on boats in the lower 48 states.

Ga
Review №13

Everyone at Action is extremely professional and helpful. I have no bad things to say about this dealership. They always prioritize the customer and do what is best for the customer.

Gl
Review №14

I cant say enough about the help Ive received from Ahren at Action WaterSports. Ive dealt with him on two occasions over the last couple of years and have found him to be friendly, professional and attentive to my needs. Also have had interactions with Kenzee and Stephanie in accounting/titles and have found them to be outstanding. Highly recommend this company!

Ji
Review №15

I recently purchased a used Grady White freedom 192. The service so far has been very good with excellent communication from our sales rep Matthew Brown. The boat runs great after a week on Lake Powell. We are taking the boat in for the installation of a ski tow bar and a new upgraded stainless steel prop. So far Matts been great and so has the service and communication at the dealership.

Ta
Review №16

Was advised to come here for a part that was eluding capture. Well! I called at 10 to 5, they were closing at 5. They stayed open for the 2 minutes for us to get there!!’ For us!!!! And sure enough, they laid their hands on the product before we started driving there. Part was waiting. That is priceless customer service!!!! Absolutely will be back for our needs!!! Thank you to the young man! He deserves accolades!

De
Review №17

Action Water Sports is a first class organization! We were considering other surf boat options until we met Action and our newest family member - the G23! Ahren’s knowledge, communication and service throughout the process have been amazing. I have really enjoyed Ahren’s honest, educated and non pressure approach. Steve, Robbie and Jeff have also stepped in and helped whenever I have popped in unannounced. Thanks Action......we look forward to some amazing years on the water and with your great team!

lu
Review №18

This place was amazing our sales man Matt went above and beyond for us in everything words can’t explain how good this whole shop was to me and my family. I will definitely be coming back and referring everyone I know. The service and how they just made sure we were taken care of going forward with everything to make sure my family willHave an enjoyable summer in these covid times!

Ju
Review №19

Best buying experience ever! Robbie and Aaron took great care of us. There is nowhere else I would buy from. Thanks Action WaterSports!

Al
Review №20

Action Water Sports in Mesa is great. The service staff is very professional, detailed and knowledgeable about ‘all things Boat’! Matt was so helpful and the service department did an excellent job of repairing and doing maintenance on our boat. Matt also helped us upgrade our stereo system. Their pricing is very reasonable. We highly recommend Action Water Sports!.

Ir
Review №21

Very friendly. We are purchasing! Thank you!

Ma
Review №22

Horrible Experience!!! we were contacted by action from Mike Escorza after inquiring about a Scarab 255ID wake edition. Mike called us and said they are sold out but had a special deal for me. Turns out they were trying to sell me a boat that was at another dealership that Scarab was purchasing back. After chasing Mike through his company and having 2 trips canceled we went to Steve who is the manager. Steve and Mike assured me they are doing what they can and would follow up with me...did that ever happen?...NO! so after calling a few times today and dealing with Matt who was going to call me back today and of course never did... i am beyond disappointed. 3 weekends wasted on summer fun and 4th of July right around the corner without a boat. My girlfriends 9 yr old daughter was so excited to hit the lake in our special boat. I am posting this review three weeks later and we have NOTHING. I will attach the sales contract we had. The worst part about the situation is the constant lack of communication. Not only that but a boat purchase is a pretty big deal our family; not to mention the monetary commitment...Good business should the clients with at least the respect to return their calls and be communicative. How about just being honest people!? I hope this will at least bring to the attention of potential customers to really prepare for a long process of empty promises and just straight up disappointment.

Re
Review №23

My father, sisters, and I have been wanting a boat for a good 5 years now but we could never find that boat we were looking for. We spent the day in Phoenix hoping to find it but striking out everywhere we went. Until we drove into Action and saw two really nice preowned boats that fell in the budget. We ran into Matt and he helped us out. He was friendly and gave us all the information we needed on the boats and didnt push us to buy anything then and there so we called and asked for Matt and bought our boat. A beautiful 2007 Sea Ray kept in great condition and they kept it covered up on the lot. He took us to the nearby lake so we could test run it. There was no pressure. It was easy. Now we have a boat. Thank you Matt!

No
Review №24

If you are looking for a new or preowned boat. This is the place to buy from. Great service and knowledgable sales professionals From novice to pro they will help you.

Ro
Review №25

Josh is fantastic. Every person we met was very helpful and friendly. Not part of the Nautique family yet, but working on it.

Ma
Review №26

Getting into boating can be an intimidating experience. The process of buying all the way to putting it in the water. What I can tell you is Matt at Action made the entire process not only not scary, but, it became an epic experience from the beginning to even today, when I have probably dumb questions for him, but he helps and makes it all easy for me. And the other Matt there in service was a great help as well, keeping us updated on how the process before delivery was going and had us there right on time. All in all the experience was great. Appreciate all you for your help!

dr
Review №27

This place is great. Everyone makes you feel welcome and part of the family. Matt in service is the absolute man. Even though we have a 2008 that we didn’t buy there, he makes us feel like we are VIPs.

wi
Review №28

I contacted Action Water Sports online approx 4/17-18 for a quote on a Bennington 16 foot electric pontoon boat. I received an immediate response online regarding a potential veteran discount which resulted in a $1,000 discount. The next email on 4/20 stated a Veteran Outdoor Buying Program Concierge will contact you That was the last I ever heard from my Concierge. When I told a Bennington boat owner on my lake that I never heard from Action Water Sports his exact words were That doesnt surprise me.His buying experience from Action was less than desirable. He stated that shortly after buying the boat he had a problem with the Minnkota motor. The Action service tech was incompetent and unable to fix the problem. This customer called Martin Marine and the problem was fixed under warranty. Its hard to believe that when you contact Action Water Sports to buy a boat NOBODY contacts you! My experience and at least one other might cause you to rethink your boat purchase from Action. I am definitely not buying a boat from them.

Da
Review №29

There are not enough good things to say about Action and the guys who work there. When my wife and I decided to trade in our old boat and purchase a brand new one, we went to every dealer in the Phoenix Area. Not only were we sold on the brand boat, MB Sports, but we loved the guys we were buying it from. They have taken care of us from day one. Any problems we have had, they have been right there to help. Ahren is absolutely amazing and hands down one of the smartest boat guys I know, and I was in the Coast Guard for 10 years. Tim in service does a great job taking care of our boat and handles the service quickly and seamlessly. Then theres Mike in the pro-shop, cant say enough about this guy. Has helped me buy some amazing Wake Surf Boards that he gave us a great deal on, as well as personally helped me get a new board when one of my hand laid boards had a flaw in it. Of course none of this would be possible with out the great owners Steve and Robbie who gave us an amazing deal on our trade and our new boat. If I didnt own my own business, I would apply for a job at Action. Love those guys. Do yourself the favor and go there for ALL your boat needs.

to
Review №30

Always an absolute pleasurable time without the pushy salespeople. Very helpful and knowledgeable staff. Will continue to go there for all of my boating needs. Ask for Ahren if you need anything. Best salesman Ive ever worked with.

Le
Review №31

BEST BOAT SHOP IN PHOENIX!Action Water Sports is the place to go. I spent hundreds of hours searching and searching for the right boat for the right price. When all I needed to do was call the guys at Action Water Sports. I told them what I was looking for and how much I wanted to spend. Within, 2 days Mike had 5 different boats for me to look at and even test. I WAS ON THE WATER WITH MY NEW BOAT WITHIN A WEEK!! Not just that, but Action has the best deals on everything I needed for my new boat. I couldn’t be happier with my purchase. I’ve never met a group of guys so dedicated to Customer Satisfaction and the boating industry. I will never go anywhere else… Customer for life!

14
Review №32

Bought a used board with bindings that were too small. Went in and talked with the guys working and they were very knowledgeable about the products that they sell. They helped me find the best binding that was within my budget. Been riding on them for about a year now and they have held up great, very happy with the purchase. Hopefully I will be having them install a tower for me this season. Would recommend.

Ma
Review №33

Matt, Ehren and Garrett are rock stars! They went out of their way and helped me out so much! Everyone at the store is welcoming and helpful. I love my boat and I would never go anywhere else.

Ga
Review №34

Absolutely the best place for anything water related. I started coming here about 4 years ago to get my boat serviced and the staff was so great I ended up buying all of my boating accessories and last year a new G23. Most amazing boat Ive ever been on and the service before during and most importantly after the sale has been outstanding. I cant say enough good about this place. I highly recommend these guys for all of your boating needs. From sales to service this place is number one!

Jo
Review №35

Ahren is a stud, great service and a great attitude. You guys rock!

De
Review №36

Fair prices, knowledgeable staff, clean environment quality boats. Met my expectations .

Fl
Review №37

Service is super expensive, Received a REALLY high quota for some service to my Nautique. Was quoted 4.5 hours plus parts to replace the steering cable at over $100/hr. Boulder Boats down the street quoted me 2 hours. Ended up doing it my self (due to Boulder Boats being to backed up and couldn’t get it done in the time frame I needed) in 2 hours. (Keep in mind I have never down this before on any boat.). It’s hard to trust a shop that tries to take advantage of its customers. I will now, never do business there again. Just do your homework and check other service shops. I would highly recommend Boulder Boats. Honest and very helpful!!

Br
Review №38

Action water sports always has the best staff! I’m still learning what all I need to go out on the water and they are so helpful with all of my questions. I recommend anyone to go to this property. I will keep going back for years to come!

Je
Review №39

I have had a FANTASTIC experience every time I have walked into Action WaterSports!!!If you are boating in Arizona this is your one stop shop for everything you need expect fishing stuff and I bet they would get you fishing stuff if you asked them too! They have always been very helpful and they are willing to go the extra mile!

Gr
Review №40

I had an awesome experience with the Sales, service and Finance teams, great guys. They have a genuine passion for all things water related. Ahren was ridiculous patient as I changed my mind a hundred different times from yes to no and then back to yes; from blue to grey to red and then back to grey. Ha! It was a great experience all around. I only have great things to say.

ja
Review №41

I had an issue arise with my boat that Action WaterSports had fixed. I brought the issue up and my call was immediatly returned. Steve got to the bottom of the issue and went well above and beyond what I expected. Even after he knew I had already purchased a boat from another dealer.The customer service and care that we received from Action WaterSports was such a breath of fresh air. They treated us right and I will come see them when its time to upgrade. I would reccomend them to anyone. Thanks Steve and the rest of the Action WaterSports team for the true premium service they gave us.

gi
Review №42

I really cant say enough great things about Matt Brown and the team at Action WaterSports. I just purchased a boat from them and Matt provided exceptional customer service. The entire process was seamless, Matt was patient and resourceful in helping overcome obstacles, and the actual boat delivery was well beyond my expectations.As someone already familiar with offshore boats/boating, I initially waved off Matts offer to review my new wake boats capabilities. But when I did call and ask him to come meet me at the lake, he agreed and was there within a half-hour. He then spent virtually the entire day out on the water with me and my guests, showing me all the boats features and even giving my nephew pointers on wake surfing.I highly recommend Matt and Action WaterSports and know theyll have my business in the future.

Za
Review №43

Action is probably my favorite dealer/ride shop in the valley. The retail and service staff are extremely knowledgeable and friendly. I trust them with my vehicles and they are the first stop when I need new gear!

St
Review №44

This is the worst boat dealership in AZ. If I was any of the boat MFG I wouldnt want to be associated with them! No one calls you back, no one tells the truth and the owner Robbie is so unprofessional and is a joke!!! This place needs to take a lesson from some of the other local boat dealerships to find out how to run a business and treat customers like customers!

St
Review №45

Arizonas best boat service hands down. I saw a few twits whining on here their quote was to high make sure you bring a tow rope out with you, your going to need it!! You want your boat right when your loaded down with friends and or family for the weekend you will be glad you had Action working on your boat.

Sh
Review №46

Wanted to get a Onewheel XR and called randomly after having gone to multiple places with no luck. Matthew answered the phone when I called and offered to stay late so I could swing by and snag it!! It was great. I showed up and he was waiting for me and it worked out great!

Ke
Review №47

Bought our first ever new boat from Action. All I can say is what a great experience. Sells staff very knowledgeable and friendly. Ahren was our salesman and really knew all the boats inside and out, making it a lot easier to decide on what boat was right for us. If youre in the market for a new boat I highly recommend Action and ask for Ahren.

Ry
Review №48

Recently worked with Ahren on purchasing a new boat. Very friendly and very helpful with answering all of my questions as was the rest of the staff. Would highly recommend Action and Ahren when in the market for a new boat.

CR
Review №49

Bought a new MB f22 there. the boat kicks ass. All the guys there were awesome. great experience.

Bi
Review №50

Just meet the guys down here and they were awesome!! Some of the best customer service Ive had in a long time !!! Thanks Aaron with help on my wakeboard and the new one .... I greatly appreciate your service !

Me
Review №51

Great shop. Everyone is so knowledgeable and helpful. They will take care of everything!

Aa
Review №52

Love these guys, bought my MB Tomcat here last July. They are busy, so understand there is a high demand, but once you are in, the service is great. I will be buying my next boat from them again!

DJ
Review №53

These guys are awesome. Great to work with especially Ahren, Robbie, Mike, Tim, and Steve. We have done business with them for years and will continue to do so.

Ja
Review №54

Purchased a Supra February 2016 boat finally arrived in May 2016. Sales staff was great, ownership is greedy and unprofessional! BUYERS BEWARE you will get scammed! Skiers Choice Supra manufacturer has dropped them as a dealer, other manufactures indicated they wont do business with them ever again. Its only a matter of time before theyre out of business! DONT MAKE THE MISTAKE OF DOING BUSINESS HERE!

Ch
Review №55

Everyone at Action Water Sports is friendly and knowledgeable! Very helpful.

Jo
Review №56

Have always had great service from Action. Whether it be service on my boat or just stopping by to say hi. Have purchased 2 boats from them and the 3rd will be from Action as well.

Ma
Review №57

This place sucks for service! The place is nice but the employees are clueless. They all seemed to be high and cared more to talk about wakeboarding then helping me out with my boat. The guy literally talked with another employee for 5 minutes before helping me. I could not believe it, I should have walked out at that point but I gave them a shot since there close to my house. When it came to the service work the guy calling me could not explain what was wrong all he could tell me was this ridiculous high price. I just wanted an explanation and I would of been fine with the repairs. I ended up just picking up my boat and going elsewhere because I didnt feel confident with these guys. I dont trust them and will not return.

Ch
Review №58

Purchased a used Mastercraft over the phone from another state. Ahren texted me pictures of the boat and all the info that I wanted. Drove 450 miles to Action Waterports and my new to me boat was getting a full service for free.Cannot say enough great things about Ahren. The finance woman was on point. She got me dialed in with my out of state registration.Payoff finalized and the original service manual for it. Incredible.This happened in August 2016.I always check the preowned inventory and seen the reviews section just now.Anyways, I would recommend them to anyone looking for a quality boat.

Cu
Review №59

Awesome service helping me work on my boats trailer

Br
Review №60

They have a great selection from wakeboards and wakesurf board to Yeti cups. Everyone was super helpful to get me into the right size of wakeboard and life jacket. I am new to water sports but they helped me feel super confident that I will be safe on the water. Thank you Action!

ke
Review №61

I bought a used cobalt last year,great deal on it,now i have sold it for more money and i am heading back to buy a surf boat for this year.great boats and awesome pricing compared to anyone else i have found anywhere in western u.s.a.thanks guys, see you soon!!!

Br
Review №62

Awesome staff! Always take care of their customers.

Da
Review №63

Ive found them absolutely FANTASTIC to deal with, and Ive dealt witha lot of Boat Dealers/Marinas.

Na
Review №64

Ahren and staff are awesome!!! Second MB weve bought at Action WaterSports...they are the best dealer in Arizona.

ro
Review №65

Mike and Aaron really know the products and boats they sell and service. Professional staff that gets to know you and what you really need then just trying to sell you just anything to make a buck and get you out the door. They went as far as to invite me out on 2 of there new boats so I could demo the wakesurf systems in each as well as just give me a few pointers to help me with my wakeboarding. A packed cooler with juice and fresh oranges and boats and boards to demo made it a fun September day.

An
Review №66

They have some great boats for sale, but the service is garbage. When you call to talk on the phone, unless you say youre about to buy a boat, they dont care at all what you have to say and seem clueless about anything.

Ro
Review №67

Great place. they really took care of me and our boat couldnt be doing better

Jo
Review №68

Very helpful! They gave me a few Referrals on jet ski trailers and answered the phone right away

Ma
Review №69

Boat broke down, we called right before they closed and they stayed open and helped us out and were super helpful! There was a cheap piece that we needed for the prop and they gave it to us for free.

Ch
Review №70

Just recently bought an MB B52 23 from the Ahren and the team at AWS! I couldnt be happier with the product and the level of service they have provided, Ahren in particular has provided us with continual service and support! I would highly recommend him and the team at AWS !!

be
Review №71

Went to action to pick up some boots was extremely impressed with the vast knowledge of all things water sports by the staff! Ill be going to action for all my boating needs for many years to come!

Na
Review №72

Wonder staff. Mike helped me out with a board repair and also helped both my husband and I purchase new boards.

R.
Review №73

COME CHECK OUT THE ACTION !!!

Je
Review №74

Very nice and helpful will go back

Sa
Review №75

I dont know what my brother is talking about, they have the best and most knowledgable service center in the valley. The employees may like to have a good time, but Ive never been ignored walking through the door, usually Im greeted with a high five and a cold Red Bull! This is the only place I would take my wakeboard boat for service, and compared to the previous Mastercraft and Nautique dealers they are more than reasonable with their pricing! The problem is that my brother, Max Westfall has a very old boat, that needs to find the junk yard and not a service center. They probably couldnt explain what needed to be done, because so much is wrong with it. He still hasnt had the repairs done, probably never will, and I believe he made the previous review on a friends behalf that works at a different marina. Sorry bro, had to comment, youd understand if you owned your own business...

Da
Review №76

Great boats good deals great owner

ki
Review №77

Good

Se
Review №78

Great selection and helpful staff!!

ga
Review №79

Great customer service

Cl
Review №80

Excellent

le
Review №81

These guys always go above and beyond!

Be
Review №82

Friendly staff

Ma
Review №83

Excellent service and good quality of work

Information
100 Photos
83 Comments
4.5 Rating
  • Address:1320 W Broadway Rd, Mesa, AZ 85202, United States
  • Site:http://actionwatersportsaz.com/
  • Phone:+1 480-844-5180
Categories
  • Boat dealer
  • Boat builders
  • Boat repair shop
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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