Since I bought my car last June, this has been the only place Ive taken it to for my oil changes. The lady behind the desk is super friendly and very helpful. They arent out to make as much money as possible off of every customer, only suggesting new filters after showing me how horrible mine looked! Thanks for being awesome!
These guys are great! I brought my truck to them years ago and they made such a positive impression when more work was needed recently I came back! They even referred me to an amazing resource when they didnt do the specific thing I needed! Im a loyal customer for sure. Thank you guys!
Frauds! Will over charge you and lie to you so you will spend More money on an unnecessary job. They were going to charge me over $200 to get my emblem replaced and said something about the labor and wiring because my emblem popped off and they said it was “impossible” to fix without another part and the connector was broken. My intuition told me they were full of it and I took it some where else where the mechanic popped it on for free and said it was a simple fix (shakes my head)! They were going to make me buy an unnecessary part and pay for labor for something that took 5 minutes to do and another mechanic did out the kindness of his heart. Please get a 2nd and 3rd opinion when it comes to this place, they seem nice but they are wolves in sheep’s clothing! Don’t get taken advantage of and they will get their karma
Pros:*Michelle was great. Excellent customer service and very pleasant.*Very quick service. Oil change took about 30 minutes. They also checked my spark plugs and brakes during this time.Cons:*I only have one concern. They let me know that my brakes were less than 20% in the front and needing to be replaced ASAP. They then provided me with a quote to replace. The backs were still okay but would need to be replaced soon. I recently had my brakes looked at a week ago and was told they were good.I asked to see them so they could show me. They said they would jack it back up to take the wheels back off to show me. They jacked my car back up but then said they made a mistake. The front pads are over 60% and the backs have even more. A little suspicious as there is a pretty big difference between below 20% and above 60%.Now this might have been a mistake and they did in fact think it was below 20%. If that were the case though, I dont really feel confident in their diagnostic and mechanical expertise at this point.Regardless, I will not be back to this shop.
Jared takes care of you and your car like you are family. He is honest and trustworthy and goes above and beyond. He will give you his opinion and save you spending any unnecessary money. I don’t have a common car and he has gone to great lengths to keep my car with all needed work so I can rely on it and he stands behind his work.
Took my vehicle here. After picking it up, the car sounds and drives exactly the same, I take it back, which they were nice about, but they say it’s a whole different issue of course, doesn’t fix my car. Why is not any better after spending over $1000? Went back three times, car is still in the same condition, well expect now my engine light is on too. I will not return here nor do I recommend their services.
Always courteous and professional. I come here anytime I need an oil change even though I dont stay close. Great prices
Great service, competent and courteous staff. They even made a follow up call to make sure everything was going okay after the oil change and courtesy check of my fuel system. I will be back for any future automotive needs, as I appreciate their honesty and outstanding customer service.
Excellent service. Very nice receptionist, Michelle. Great prices and in and out quick.
They are always honest and reasonable with me. They take good care of my car.
I found this place because of I was looking for deals on oil changes. I called a few days ago, and the woman at the desk offered me the low Groupon price upfront and scheduled me an appointment. She was so kind and courteous on the phone and in person. I got a synthetic oil change for $33! They changed my oil, checked my brakes and filled my tires in about 45 minutes (even though I was running late). I look forward to coming here again!
Friendly and reliable. They physically show you when there are problems and explain it so you can understand and charge a fair price for quality work. They’ve always been on time for my appointments and I’ve been here multiple times with two vehicles for service and repairs.
Ive used these guys for years. Great work and amazing prices. I promise nobody in town can beat their prices. Their receptionist Michelle is awesome, youll love her the most!!
There affordable and honest they explain whats going on such an amazing experience
Exceptional service and affordable prices. Gone are the attitudes and drama of most shops. They are efficient and honest. A must here.
Definitely will use them again. I live eight miles from the shop, but it was worth the drive. Michelles squeezed me in last moment for an oil change. There was no up selling, just quick excellent service. Thanks to the techs out in the 115° that worked on my Kia. I will highly recommend them.
Fast, friendly and on time. Will definitely use them again.
Love this place! Great customer service, very accommodating and honest. Best prices in Mesa.
I take all 3 of my vehicles for regular maintenance. They get the job done right in a timely manner.
I took my car to this place to get fixed paid $1134 and its been 1 month and my car is back in my car port unfixed. I had my car towed 3 times in a matter of 2 weeks because once they told me my car was fixed I would pick it up and it would only run for 2 days then not start again once I used all my available tows he then offered to get the car towed using his company which was nice but it also took him 2 times to get my car towed back to him and this last time I just decided not to take it back and told him since he couldnt figure out what was wrong with my car then I would just take it somewhere else. he suggested that I take it to a Nissan dealership so they can run a diagnostic and once they figured out what it was then I can take it to him and he can help me pay for it. I told him I should not have to pay for anything because my car is still not fixed for over 1 month!!! He then proceeded to say that he fixed various other parts in my car out of his pocket to be exact he said he paid $400 out of his pocket and I said it doesnt matter my car is still not RUNNING!!!! Even though the mechanic Joe was very nice he just didnt fix my car and I got shafted and $1000 in the whole with no working car.
Nice and honest people work here. After being told I needed all my brakes replaced by a local business, J&L told me the truth on what I really needed. Extremely pleased with the service and cost!
Great WorkmanshipAmazing discounts and specials on Groupon
Found them through Groupon, they reviewed highly and I needed my brakes serviced so decided to check them out. They did a thorough inspection and took time to explain everything thoroughly and did not try to make me have any unnecessary work done. I would recommend them and I will be returning without question!
Quick service, nice and great price.
I found J&L on Groupon for a full synthetic oil change over 2 years ago when I purchased my 2017 Hyundai Sonata brand new. I havent taken my car to another shop since because Ive been so impressed with their customer service and quality of work. They are fast, reliable, and honest, which is exactly what I look for in a repair shop. If you are questioning whether to do business with them, do it! I am 100% confident that they will take care of you. Ive sat in their shop while they are working on my car and the way they speak with customers and each other is nothing short of professional. 10/10 recommend this shop!
Fast and very professional. I would definitely come back!
I took my car to Gunnel’s for new tires. Thought I’d have an oil change while it was there. They called me & told me the threads to drain plug were stripped & I needed a new oil pan. Cost 1000 with labor. I took it to J&L - they got a new plug and rethreaded it - less than $100. Guess who lost my business! Thanks to Michelle and Elroy!
Courteous and respectful I was out in 30 minutes with a full synthetic oil change for under $40
Very nice. No pressure to upsell. Changed oil and rotated tires. Would recommend
I have always had excellent service from everyone at J&L.
Good service, good price. He let me know about something that will need attending to soon. Then let me know if I let him know when I intend to get it taken care of, he will search around for the best price for parts. Ill be doing back for the rack and pinion repair.
Friend got an oil change here. Service was excellent! I heard them make her appt and they were professional plus courteous. I took the car..Woman at desk was very nice. She made sure to communicate how long the svc would take. Office was clean and comfortable, while we are dealing with covid-19 thats been a concern. My friend was happy she allowed her to use the coupon from web. Thanks for great service, efficiency and a great price!
We just got a great deal on her brakes and rotors and an oil change. This Place really did a great job taking care of my family. I would recommend this place to anybody. You can tell that he really cares about the customers.
Very friendly front office woman. Would have liked to have interaction with the mechanics as well.
What can I say. I went to J&L because my “racecar” was giving me troubles once again. By far the best customer service that I received by far since moving to Arizona. Jared was super nice and was upfront about the prices and what was going on with my vehicle. All of the workers are knowledgeable, and HONEST. I will be returning again! Thank you guys!
Quick and easy. Took no more than 30 minutes in and out. Only bad part is that you have to wait outside in the summer heat while it is getting done.
Friendly and helpful staff. Got the services I needed quickly. There were no high-pressure sales pitches, which was a welcome change. Their prices are excellent; well worth every penny. I highly recommend this place if you need auto service. Ask for Jared.
This place is Great! They are always fast, and super knowledgeable and very TRUSTWORTHY! Definitely would recommend to family and friends!!
Fantastic auto shop! Bought a deal for a synthetic oil change from Groupon, had never heard of the company prior to the deal, despite having previously lived right around the corner from them. The shop is smaller and when I went, it was literally packed with cars so I had assumed there would be some crazy wait time, but I was completely wrong. Fastest oil change I have literally ever had. Total I was in and out in less than an hour. The owner of the shop brought me my keys when it was finished and went over the inspection they did on my vehicle as part of their customary oil change. Explained to me very transparently that the car overall looked to be in good shape but that my cabin filter might need to be changed soon. He took the time to inform me why it was important to maintain, without being condescending which quite honestly is a rare occurrence as a woman. I had mentioned to him that my husbands car would need an oil change and that I would need a break replacement soon. He was incredibly polite and offered me some phenomenal deals for both. I will without a doubt be returning for any auto services needed in the future. Thanks a bunch!!
A rarity. An honest and trustworthy auto repair shop. Highly recommend
We will always use this shop. They do honest work for a reasonable price. They have always been efficient and kind. I wouldnt suggest any other shop.
Extremely recommend. Great customer service and fast.
They go above and beyond everytime. I love the new location, everything about it is better including the parking. The office lady they added to the staff is great at customer service and a pleasure to speak with. They do a great job every time and I know the prices will be the best of anyone in town.
I am so glad they were recommend to me. I had been having car issues and was so stressed that I couldnt find reliable, honest, knowledge person to work on it. Was going to different people and my car still didnt drive good. This all was fixed in one day, and the price was awesome. Im so thankful I found them. As a single mom whenever car issues happen can really set you back. The customer service was the best, and I would recommend to everyone. They truly are the best.
Excellent service!! My Mazda needed TLC, I sure do appreciate the service provided! Im very grateful to the crew here! I highly recommend auto maintenance at J&L Auto Service.
Great fast service. Got a fair price quote on more work I needed done. Wasn’t pressured into doing it then and there like other places. I highly recommend this place.
Great prices, very honest people, and very knowledgeable. Jared and Joe are very friendly owners / mechanics. They have taken care of me each time Ive come to them. Definitely recommend and I will definitely continue to bring business to them.
I will now be coming in for all my oil changes from here on out! They got me booked within a day of calling, and were so friendly! I highly recommend!
My girlfriend had her car worked on yesterday and she loved them! Very knowledgeable and friendly! I went back in today to grab a part she needed and I believe it was James or Derek. But he lets me know everything that happened yesterday. These guys are your friendly neighborhood auto shop!
Great service and prices with honest advice. Never felt like I was being up sold or talked into repairs I didnt really have to do. On top of all that my car was in and out. Definitely recommend this shop. The only reason this isnt 5 stars was the location. Its a little but hard to find and you cant see it from the road. Now that I know where to go though Ill be taking my cars back for sure.
Very courteous and professional like the way they handle situations by far the best place to get your vehicle serviced at.
There commitment to service and integrity lets you know they are some of the good guys! Ill take my vehicle back for services. Thank you J & L.
Fantastic Service. Common sense and friendly customer service. This place is old school type shop. They are there to work on your vehicle for a fair price and do a great job.
Small shop, excellent results. Cool bunch of dudes who take the time to explain whats going on and dont fix things unnecessarily. Finding a good, honest mechanic is hard...they are who we trust with both of our vehicles.
This car shop is more than a auto shop, these guys are truly wonderful and honest! They come through each and every time! I found them on Groupon the first time I used them for an oil change. Ever since I’ve been going back for other quotes and they are right ON and the price is RIGHT‼️👌 thanks guys 🌟
Great, and super fast service. Not only that but they have the best prices around town. You can tell that the truly car about fixing your car quick, and getting you back on the road at a reasonable price!!
Had a groupon. Great place. great prices for oil change. Very courteous staff. They took my car in immediately. Will definitely go back for all car needs.
These guys were super kind, honest, and fairly priced. We have been looking for a good trustworthy mechanic for about a year and these guys take the cake. Thanks guys!
Fabulous guys! They always make sure I am well taken care of and that my car is running great. They have never disappointed me and truly take care of me as a lady. They dont try to cheat me or lie. Great place, friendly & honest mechanics and they partner with groupon! I had a brand new air filter in my hatch and they even went ahead and properly installed that for me too. Thank you!
J&L is a trustworthy local mechanic shop who provide up front estimates, timely work, and friendly service. I’m so happy to have found them!
Great experience!! They were extremely nice, knowledgeable and are one of the best Auto service companies Ive ever experienced. I will never go to another shop again.
My new auto shop! Ive used them 3 times now since they did my breaks. Excellent customer service, fast work, best prices on all of their services & dont upsell. Im glad I finally found a shop I trust. They saved me a ton of money.
They are straight up and honest and always take care of me and those i recommend to visit.
I took my car to J&L auto to get the intake manifold gasket replaced because it was leaking. I took them my car there yesterday and I was not expecting to pick it up until Monday. Well I received a phone call from them today stating that my car was ready to be picked up. Shocked I went and picked it up right away. When I got there they explained to me in detail what happened to the gasket and why the gasket was leaking, they even offered to show me the old gasket that they took out of my car. They went above and beyond and make sure that I was happy with their work before I drove off. They did such a good job that I did not realize that my car was already running until I stepped on the gas pedal and heard the engine ROAR!!!I will be taking my car to J&L auto for ALL its future repairs. I would recommend J&L to anyone who is looking for a trusted mechanic with reasonable prices to work on their car
Great experience. They were fast, friendly, and very helpful. They treat you like family, and they’re very honest, they don’t just try to sell you stuff or con you into paying for things, they’re genuine about the matienance of your car and what you need done, and things to be watchful of. They actually take the time to show you what’s needed, they are priced extremely reasonably and they’re nice people! Can’t complain about a thing, definitely reccommend.
This is a great place. They want you safe and dont want to take your money. On top of that they are super fast and very friendly.
Jared is no longer with J & L auto and neither is the customer service. Ive been a customer for over two yrs and during a routine oil change trip; I was told crudely that Jared was no-longer with the company. They didnt offer to assist me with the reason for my visit but instead brushed me off.
I usually dont write reviews but they have a great Groupon and fantastic service. They were able to do an oil change, tire rotation, and checked my car out; all within 30 minutes. Really nice and respectful, I would recommend this place to anyone who needs help with their car!
So happy to have found a shop I can trust!
Exemplary Customer Services! In an age where mechanics try to milk you dry and pull the wool over your eye, its good to know places like J&L exist!Been here twice, the first time for brake pad. My battery died and they were able to contact the dealer and get me a new one since I was under warranty. Did that free of charge!The second visit was for a tire rotation and general check up and they once again treated me with respect. They know how to treat people and its the little things that they get right that many places dont.
I found J & L through Groupon when I was looking for a good deal on a full synthetic oil change. I was really impressed with the staff and their courtesy. I talked to them about another issue I was having so they hooked it up to their code reader and gave me an estimate on the labor for that repair. I took my car back today to reolace that crank shaft sensor and they were so fast. I was literally in and out in 1 hour. There was no waiting for them to get to my car. Plus they just started having Saturday hours which was a life saver because my work schedule changed for the next 4 weeks and I did not want to go anywhere else. I absolutely love the small shops. They have the personality I an looking for. Thank you J & L for awesome service. I wish i found you sooner.
I absolutely love this place. Found a Groupon for my AC; came in the same day I called. Fast and friendly service, honest workers, very comfortable with the work that was performed. I will definitely make J & L my go to place for my auto needs.
Great guys..good work.. But they have moved over OFF main st
They were fast efficient and very good price..I will definitely go there again
Very friendly and honest.
These guys are the Best! Hurry up and call because word has spread on the courteous service, Low prices and expertise.
Good service, quick! Thank you.
I called 1st Monday Morning 2 c if I could get an appt the same day & they were able 2 get Me in at 11am. Jarred was who I spoke w/over the phone as well as who checked Me in as soon as I got there. Extremely nice Guys! Very Courteous & Helpful! After takin My wheels off~He took Me out in the bay 2 explain what needed 2 b done & what could wait a little bit longer & I totally appreciated that. Thx Guys! I will definitely b returning
The guys that work here are amazing! They actually car about you and your car! They dont just want all your money. I heard about them through groupon and Im so glad I did. They will be the only place I take my car to from now on. And I will refer everyone to them. I highly recommend them for your go to guys!
I have been to J&L three times and these guys are great. They warranty their work and they will get you taken care of. Give them a try
Very nice and honest. Great price. I think they really love wht they do and love there customers. Couldnt find a better place to intrust my vehicle to!
The service here is great! The prices are even better.
Great customer service! They were very attentive & explained thoroughly what I needed and why I needed it. They were fast and are reasonably priced.
Love this place!! They took really good care of me and my car! Fast and great prices
I took my car in today because my brakes were grinding terribly and I work during the week. Normally they aren’t open on Saturday but when Joe heard about my brakes he told me he’d be happy to fix them for me today. (He was only in to finish some work from earlier in the week)It turned out my front rotors and rear drums needed to be replaced and he stayed several hours on his day off to do the work.He also took the time to show me everything on my car (even old problems) and let me know which things really needed to be repaired and which things were only cosmetic or could wait. He also fixed an oil leak that only needed something screwed on tighter but no repair.While I was waiting for the car he even ran to circle K and bought me a soda since his soda machine was broken.I will definitely be going back!
The mechanic was very nice and got me in quickly, but unfortunately the cold windshield wiper fluid they put in my car, without warning, caused a huge crack in my windshield when I used it.
I found these guys over a year ago and I will not go anywhere else. I travel from West Phoenix and it is always worth the trip. J & L has always taken well care of my car.
Jared was thorough and honest, very friendly, and most of all honest-which is hard to find. Highly recommend. A++
Great prices for brakes and rotors!
I came here the first time with a Groupon for an oil change. Now all my cars come here. All the staff is customer service friendly. The prices are fair and they work with you. In my opinion, they are working people who want to keep working people working. I wouldnt go anywhere else.
The people are great they do great work. Definitely coming here first before anywhere else.
Got a Groupon after reading reviews online. Mostly positive reviews from many people from a few differnt sites. I was very suprised they got me in same day that i purchased Groupon. They did what they said and did not try to up sale me! I highly recommend trying, and i will definitely be back next time i need my truck serviced. THANKS
Joe has had my truck for going on 6 months, never test drove it before he had me pick it up twice in the six months. So I had to have it towed to his shop 3 total times, 60 miles away from me.For the last month-and-a-half after blaming one of his employees, he has been telling me itll be ready in a week thats what he says every week, I finally had to let him know if he couldnt finish it this week I need to pick it up which I did and its in worse shape then when I dropped it off. Hes been paid in full for three and a half months.So now my truck is in worse shape Ive made payments on it for 6 months and insurance and Ive had to have it towed 6 total time. Needless to say it was not a good experience.
I love this auto shop! The guys here go above and beyond for their customers! I highly recommend J & L Auto Services!!
Very happy with the honest price for work to be done. Solid work for and honest price. Didnt try to sell me on labor and parts i didnt need. This was my first time to use the guys and I think i found my new mechanics
Such honest and professional guys here at J&L! They went above and beyond to help me out. I will definitely be back
Great work, great prices, friendly people!! Best place in the valley for auto work!!
Took my 4runner in for an oil change and even after being busy they still took my car in and did a great job very quick and easy definitely recommend this place great customer service!
Took my car here to get the work done that the dealership suggested, these guys fixed my car for 1/2 the price. I really appreciated the honesty. Good guys.