I feel very lucky that I found this place. I have been coming here for a few years now and I am always very happy with their services. It really lessens the stress of having car problems/regular maintenance to know that I have a trustworthy mechanic to take care of my car. Everyone here is very nice and helpful, and Chuck is always very honest with me about diagnostics and pricing. I am very grateful to the whole team here :)
Ive yet to have anything but a great experience here. Honest, fair, knowledgeable, thorough and just great folks to deal with. You cant go wrong having your vehicle worked on here. They stand behind their work and provide the utmost level of care for their customers. This is a place and people you can depend on for your automotive needs. Ive deal with several shops in the past and hope I never need to deal with another.
I have been going to this mechanic for years and I will never go anywhere else. As a young woman new to Arizona I was careful to read reviews before trusting my car to a mechanic. The great reviews brought me here to Chuck in the first place, and I havent been disappointed in the years since! I trust him to do a thorough diagnosis and make truthful recommendations with no pressure or the manipulation you get at a lot of mechanics.This business is run like a family business. The owners mom is the one making follow-up calls to ensure everything is running smoothly after you get your car back. It is such a breath of fresh air to know that youre doing business with genuinely good hearted people. I cant recommend Advance Auto enough!!
DEFINITELY 5 stars +UPDATE: Just received phone call/voicemail following up to make sure everything is working well.AC went out in my little Hyundai🔥 Dealerships couldnt get it in for about 2 weeks so I shopped around. Advance Auto Repair had fantastic reviews so I gave them a call on Tuesday. I worked Wednesday, dropped it off Thursday afternoon, just before a 3 day weekend (Sat-Mon). Diagnosed it early Friday and had parts delivered by end of the day. First thing this morning they got to work on it and had it ready today 😊 Price was exactly what I was quoted. Weve been having an electrical issue with our van since we parked it for the pandemic., Im pretty sure well be taking it there to get checked out :-)And a side note, Im having some issues with my right knee and have to wear a brace on it right now and keep it elevated when Im not moving around. I asked permission to turn two chairs facing each other and put my feet up on one. He went above and beyond and came around and positioned the chairs for me. Super nice customer service! Thats one thing I really do like about owner operator stores :-)
Chuck is great. Super honest. Had my repair done in a few hours after drop-off.
Go here to get your service done!! super nice guys who go above and beyond! did a great and thorough job checking my vehicle and were super friendly and conversational. even got a kurig coffee😂definitely will be returning for all my car needs in the future!
THIS AUTO REPAIR SHOP IS GREAT PLACE TO GO TO WHEN YOU HAVE PROBLEMS WITH YOUR VEHICLE. THEY DO GREAT WORK AND ARE VERY HONEST PEOPLE. THEYLL EXPLAIN WHAT YOUR KIND OF SERVICES YOUR VEHICLE NEEDS AND WHAT NEEDS TO GET DONE TOO. I WOULD RECOMMEND THIS PLACE TO MY FAMILY AND FRIENDS.
I started taking my vehicles to this shop way back in 2009 when I lived in the apartment complex next door.Since then, theyve been very helpful, thorough, professional and honest.I trust Chuck and his team to get to the bottom of the problem and take care of my car as if it was his parents or his daughters vehicle.The run a an excellent shop and do A+ work!
My name is Damien, me and the lady had lost all power in our car. We had to work and advanced auto repair made this as easy as possible. Not only did they hook up a tow, but also in a timely and efficient manner got us a quote, and fixed it immediately. They were respectful and courteous along with professional. I WILL bring my ride back for other issues. Being a mechanic myself sometimes you gotta let the pros handle stuff that is out of your control. I couldnt be happier with the outcome. Also the car is in the shape it was in while new now. Thank you guys
I respect the shop for being professional and treating me with kindness and most importantly not trying to get over me because I am a woman
I went to Advance Auto Repair and I wish I would have been going to this place with my car troubles! And being a women, you already know how many mechanics try to take advantage of us. The man here did not do that or make me feel like I didn’t know what I was talking about. He was very polite and upfront with my car. The pricing is amazing so is the service! I will definitely be coming back for my car to get worked on. Highly recommend this place!
This place is female friendly! I don’t usually like going to these types of places without my husband but it was different here. Chuck is very nice and he always says that he just wants to make sure drivers are safe so he checks everything. I really appreciated that! Went in for a maintenance check and it Took little time. Very honest and didn’t try to over sell stuff. All in all a great experience and I’ll definitely keep coming back.
My Hyundai Sonata had electrical issues. Every time I would not drive my car for more than a day, my car battery would die. The battery was installed a year and half ago, so it was fairly new. I finally took it to Advanced Auto Repair for a parasitic load test to see if there was a circuit causing a large draw. Chuck was there to greet me and he was very informative and insightful about what could possibly be going on with my vehicle. Brian, who was the mechanic on duty, performed the test and found a draw from my window switch. We thought that was the end of the problem but unfortunately my battery died again. Chuck was very understanding and even came by to jump my car (which was right around the corner) and took it back to the shop with him to further search for the issue. The issue had been my interior lights or so we thought because the draw had lessened to a normal draw. I took my car home and the battery died once more. So what did I do? I called Chuck who was still willing to work on my car to get to the root of the problem. After Chuck and Brian did some research they found out that Hyundai Sonata’s radios could turn on when the car is off and the fuse holder would have to be removed in order to not drain the battery overnight :( The issue was finally fixed. I appreciate the entire staff at Advance Auto Repair because they really helped me out and kept a smile on their face the whole time! This experience alone has made my move to Arizona a lot better knowing that I have found a local, knowledgeable and reliable auto shop! Thank you all!
We have a small fleet for our business and Advance Auto Repair keeps us on the road. Chuck is open, honest, always up front about the cost and what he can and cant do. Any time we need a vehicle back the same day, he makes that happen. We use Advance Auto Repair team exclusively, because of this!You can trust Chuck and his team to take care of your vehicle right, the first time and for a reasonable cost!
Cant say enough great things about Chuck and his crew! Had some power steering issues with my car and they got it all sorted and back to me on the same day. I wont be going anywhere else for auto service while Im living in Arizona. Thank you guys!!!
Chuck is so awesome! I needed my brakes replaced but I needed a cheap quick fix and he recommended me to a place right down the street. I don’t think I ever heard of anyone doing that, usually places want your money but he really looked out for me to help me in my situation!
These guys were always professional. Myself and my wife Alisha took our ford f-150 and they allowed us to take our own parts and didnt make a big deal about it. We were charged for labor. They did a beautiful job! No complaints here!
Service was excellent. Employees properly masked and very helpful. Wifes car would randomly fail to start. Chuck and team found the issue (loose cable) and fixed it at no charge. Great mechanic and someone I trust with my vehicles.
Have you ever wished you could take your car to a mechanic who was courteous, kind, knowledgeable and trustworthy? Look no further than Advance Auto Repair. Chuck and his team are hands down, the best automotive mechanics I have ever worked with for servicing all my vehicles. They not only fix whats wrong with your car, but theyll also look at everything when theyre in there, and give you a list of additional things to be aware of that may need service in the future. This helps you decide what you focus on next. If you want your vehicles fixed right by a team who stands behind their work and values long-term client relationships, cruise over to Advance Auto Repair.
Great shop, definitely will be coming here for any future work on our cars. We bought both of our vehicles from Autonation Nissan in Chandler and have been getting most of our work done from them for years, they quoted one of our cars needing the right front lower control arm and all of the rear control arms replaced. Which was almost 3 thousand dollars worth of work from them. Our car has under 50k miles, so that was strange. I decided to call around and get second and 3rd opinions. Advance auto repair checked our car out for free and confirmed we did not need any of that done! Trustworthy and friendly, definitely recommend.
My car was towed in for a no crank, no start problem. Starter replaced and all is good. They are very helpful and friendly.
Hands down one of the best places I can recommend for auto service! So kind and considerate, and upfront about what you can “wait” on and need to get done ASAP. Also, heck of a lot cheaper than other places, without sacrificing quality! They offered me a ride home (i live close by) instead of having me walk, something that made a big difference for me. I recommend them to anyone!!
Chuck is great and reliable.
Wow Chuck! I was just looking at your reviews to see if my opinion of your shop is shared by others. And of course I wanted to leave my own review. I always want to promote good buisness like yours! About 98 percent of your reviews are 5 star. Outstanding and aparently well deserved! I rate you a 7 star my friend. Keep up the good work and thank you sincerely for your awesome business ethics and the value you place on your customers!
Woke up with car troubles and they were able to help me get a tow truck and get in right away!The service has been absolutely amazing and I felt they were trustworthy the second I walked in! I will definitely be using their services in the future!Chuck was so kind and helpful!Thank you!
This is the best Auto repair shop around! Chuck and his staff are 100% honest and never rip customers off. I made the mistake of taking my Toyota Camry to another mechanic only to be ripped off! I learned my lesson and now will only go to Chuck at Advance Auto Repair! My husband will be taking his truck too from now on! Thank you Chuck for running a fantastic auto repair that deserves 10 STARS!!!
Chuck is an amazing mechanic! My whole family uses Advancdd Auto Repair as he has shown us that anyone can Trust him! I Highly recommend Chuck!!
I have been going to this place for at least a couple of years & I wouldn’t ever go anywhere else. The customer service is amazing & you can’t beat his prices. He is very honest & doesn’t try to take your money from you. I am so glad I found him, I don’t know what I would have done without him in some situations.
First time I’ve ever been in a car repair place and not felt ripped off in one way or another. I had electrical issues on a Ford 350 truck. They were honest with the repairs and explained everything up front. I would 100% take my vehicle back there before going anywhere else.
Highly recommend. They were able to get my truck in fast and fix the problem quickly. Great customer service! Will definitely be going back there if I have any other problems with my truck! I spoke with Chuck, and I believe he is the owner, great guy and very kind! Thanks so much for your help! I really appreciated it !!
Great job as always!!
OMG, Chuck is amazing and very knowledgeable. He had me in and out less than 2 hours. My car is running great and words can’t express how grateful I am to have him as a mechanic. Lifetime customer here!!!!! Referring Chuck to everyone I know ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Awesome customer service
Very happy about the services that I received from Chuck. He not only got me in the next day but the results on my car are amazing. My car is finally running smooth and what I liked the best was that before working on my car he called me to tell me what he was going to do and what the price was going to be. I would definitely be going back to him.
Chuck is an honest man who believes in being fair. Hes a trustworthy person who happens to be a great mechanic.
Service was great! My car starter finally gave out and left me stranded in Gilbert. I live in Mesa and work a good distance away, so going without a car was not an option; this was an emergency! I chose these guys based on the amount of positive reviews I found on Google. Was not disappointed! I definitely feel comfortable coming back, Im glad to have found a great place so close by! Thank you!
When we first started bringing our cars to Advance Auto Repair many years ago, I was excited about their free roadside assistance program, but weve actually never had to try it because this repair service is excellent! I mostly deal with Chuck now but have never had a problem with any of the front office staff. Any needed repairs are always explained well and prices are always fair. With both of our cars 13+ years old now, Im happy to have a mechanic I can trust.
I went in today to get the terminals for my battery fixed as well as my connector, and they did it quickly and for cheap! It was the exact quote I got on the phone! I really couldnt be happier with my service! Thanks Guys! :) I will definitely be back.
This is a fantastic shop! You know how finding a mechanic you can trust is as nerve-racking as finding a good dentist after you move? This company is the cure for that anxiety, for me. Fantastic communication, unquestionably fair treatment of me and my car, and friendly staff. This is, without a doubt, my go-to auto shop, now.
Been here a few times now, I can say without exception that this place is awesome. They work with you, let you know the estimates before doing any work, and treat you with respect. Chuck is amazing and I would highly recommend this place!
I have been a customer at Advance Auto a little over two years. I always appreciate how Chuck and his crew fix my 10 year old Camry when it needs it! ALSO...At an extremely reasonable price! Chuck is up front with the price AND the work that needs to be done. I really like how Chuck never takes advantage of any customer. He is respectful and always has time to explain things about my car. It is very rare to come across an Auto repair that is this honest! My husbands good friend of 28 years had referred us to Advance Auto and Im so happy my beautiful Camry is in great hands!!
I recently had my vehicle repaired through Advanced Auto Repair. I have nothing but good things to say about them. I called yesterday and was able to get my car in, and my car has already been repaired by today before 11 o’clock. The auto service and excellent customer service I received through the shop has been outstanding. Dealing with Chuck, he went out of his way to make sure that everything was correct on my vehicle and to give me every opportunity to have my bill lowered so I would be paying less for the service that was done on my vehicle. Namely due to a malfunctioning part. I will definitely be returning for any future services for my vehicle... oil changes, or any future auto repairs. This is the BEST auto repair shop I have found! They are ethical and customer minded!
They have #Fantastic customer service here and helped me a lot! Explained all costs before they did anything and helped me find the most affordable resolution. Honest business practices and approachable staff, too! They’ve definitely earned a lifelong customer in me.
Most honest repair shop ive ever been to, when i hadnt completed my drive cycle they let me know and didnt charge me for the time. They also let me come back the same day after i completed it. Very friendly place also :)
Im a long-term customer. Chuck has always been straight forward - good or bad. I feel I get excellent service at a fair price and am confident in his recommendations.
I just moved to the area at the beginning of the year and recently I needed service on my car. I took it over to Advance Auto Repair because of all the good things I have heard and read online. They were fantastic to work with and were very knowledgable. They were very prompt with their service, very professional, and kept me in the loop frequently. I had such an excellent experience and I am definitely going to keep going back. I would highly recommend this place to anyone who needs excellent and professional auto repair.
Really nice, quick, and fixed everything! It can be hard finding a local auto shop you like and trust and we are lucky we found them!Edit:Editing this 2 years later to say that this business has continued to exceed my expectations over the years. They are always very honest and upfront about what work on the car is actually needed, and are very kind and accommodating in every interaction.
Chuck and his staff are top notch automotive experts and even better human beings. Unquestionably ethical and just damn nice people. The world needs more people like this in the service industry.
Chuck is the best! I took my car in for a leaking axle CV assembly. The guys fixed it in a few hours and also my coolant hose was leaking. Im so grateful for learning about this extremely honest and reasonably priced Auto repair shop. I need to have some more work done on my Toyota Camry that isnt a big issue at the moment. Thank you to Chucks honesty & great attitude...I will be back for the rest of the repairs later this year!
Had our third service with Advance Auto. They always do a good job and their prices are very reasonable. Our daughter uses Chuck as her regular mechanic and he has always done right by her.
The whole team is great at Advance Auto. I started going there around 10 years ago and in the beginning would go to multiple places to see what each response would be. Advance Auto was always the most honest and fair priced. They would even show me how to take care of something myself if I expressed that I couldnt take on the expense.Now that time is more a factor than money, I wont go anywhere else. Theyve proven themselves to be a fair and honest auto shop.
Chuck went above and beyond helping me with my sons 1st car. I can. not thank him enough for being honest with me and helping me make things right when a different shop would not. We are customers as long as he is in business! Thank you Chuck!!
Our vehicle was towed here when it wouldnt start. The staff was very helpful, the work done was very efficient and timely. And the costs were very competitive. Definitely recommend this for auto care and service!
I have had an ongoing issue with my Ford Focus Motor Mounts for a few years now and the issue just seemed to be reoccurring every few months where one mount or the other would break or become loose . Finally I called chuck and he was very helpful in getting my car in an out and being upfront with me. I got my car repaired and a 2 year warranty on the part and the repair. However less than a year later the issue happens again and i take it back to Chuck under warranty to be told that there is nothing that can be done and all parts are working correctly. I took it it to another mechanic i had used recently on my fiances car who i trusted even more . They replaced the mounts and my car now runs super smooth . I also discovered that the bracket to the mount hadnt been replaced at Advanced auto repair and should have been, Normally i wouldnt care about this, but when I explained this to the owner the warranty meant nothing and i had to repeat the same scenario as every other shop .I will not be going back .
Excellent Service! I have an old truck that was having trouble passing emissions. The owner, Chuck, not only fixed the problem, but actually drove it to the emissions testing himself and got it to pass. Him and his staff are extremely friendly and customer service oriented. I would highly recommend Advance Auto to anyone who owns a vehicle!
I highly recommend this auto shop!! all the staff and employees are so nice and pleasant and they really have your best interest at heart.
Great service, not bad prices
They helped my daughter with her van. It was making a noise that was eventually isolated to the power steering unit. Chuck was helping out and he had to deal with my grilling him remotely over the phone. He was very succinct and accurate and just basically a good guy to deal with. It was tough with me 2000 miles away and her there trying to get help, but Advance Auto made it EASY for all involved. Yeah.. Id recommend them to ANYONE. Go give em a call.
If youre having a problem with your car, come to this place. Advance auto repair is the best shop. Great service and very helpful! Thank you guys I appreciate your help.
I have had Advanced do work for me many time. Chuck is one of the best auto shop owners I have met. He treats women like gold, most shops I have walked into see you coming and try and tell you all sorts of things that are wrong.Honest and trust worthy, I have never had a bad experience. A+ in my eyes
Its rare to find a shop that can treat you well and be honest with you. The service was quick and done at a reasonable price, hundreds less than what I was quoted elsewhere. I need a water pump replaced, Ill be taking my car back soon.
I have been to Advance Auto Repair twice this year alone. I have been treated fairly and their prices is very reasonable. Willing to work with us. Our old mechanic retired locally and this is who we will go to from now on. Great, quick, fair and respectable mechanic.
I love, love, love this shop. My entire family and all of my friends have been going here for years. Ive never had that feeling of dread when something goes wrong with my car, because I know Chuck and his crew will fix it! Amazing value and super cute mechanics.
Advanced Auto Repair has got my car purring like new. Got a very fair price.They beat a lot of other guys prices. All my repairs were explained to me, and the replaced parts were shown to me as well. Excellent management and staff. Thanks Adrian.
You guys are great! I really appreciate the time n honest work this place does. The customer service is outstanding and to be able say that now a days is a great feeling. I will absolutely be going here and NO WHERE ELSE
I took my car here and they had excellent customer service and the price was great! I will not take my car anywhere else! Thank you Advanced Auto Repair!!
I brought my car to chuck after going to Sears and Firestone. Both Sears And Firestone told me it would cost over $4,000.00. Chuck the owner told me it was a $57.00 fix, thats all it needs said chuck. I nearly fell over. I felt like I won the lotto by finding an honest mechanic. Please save yourself time and trouble, have Chuck work on your vehicle. I highly recommend him. Im on my way back to his shop with my other car that Sears has charged me $3,700, I want chuck to complete the work Sears claimed they did, but never did finished but I paid for it. It was very nice to have someone listen to me, treat me with respect and show great customer service.Very happy Customer Matthew J Kearns
Very polite and informative. When I couldnt get a quick oil change on first day I was scheduled for one promptly on the following day. They helped me understand what to anticipate for my cars future repair needs, and I plan to visit them again for their help.
Very highly recommend. I came into Advance Auto Repair after my check engine light came on during my first day in Arizona. They were super kind and looked at my car. They originally recommended replacing the spark plugs but then noticed that it was a head gasket problem. Once they knew it was a head gasket they let me know they dont do those repairs and didnt charge me anything for the diagnosis. A month or so later after another shop botched the head gasket repair, Advance Auto Repair again helped diagnose the problem and gave me some evidence at no charge that the other shop had only done a patch job on the head gasket. They were always super kind, helpful, and honest, and I highly recommend going here.
Chuck was very helpful when we needed it. Honest, sincere & very easy to work with. I would highly recommend using Advance Auto Repair.
If you want an honest mechanic this is the place to go. I will go nowhere else but here. when you go in you feel like family they already know you. They do not pressure you into buying what you cannot afford or dont need.
Absolutely the best service I have ever received. Adrian, my service technician, clearly understands the value of customer service and the impact it has on business. This is a very well run operation from start to finish. It started with a phone call when my truck overheated, Adrian was quick to offer his professional advice (I know nothing of cars). His professional manner on the phone made me willing to go on the complete other side of town to do my service. While other technicians wanted to charge me their hourly rate for a diagnostic, Adrian popped the hood without a single mention of cost or money. He quickly saw my radiator was busted, made his suggestions, did the work and that very day had my truck operational and running. If you have any car problems please call Advance Auto Repair, they will do right by you and get your car running the most efficient and cost effective way possible. I will not take my vehicle anywhere else.
I love this repair shop! They are so professional and friendly! I totally trust this repair shop with my car!Ben W.
Chuck is super friendly and he is a genuine, helpful guy. I feel comfortable leaving my car with him and he doesnt try fix things that arent broken. I recommend him to my friends!
Just picked up my vehicle and they repaired everything my wife asked for. Really great customer service and explained everything we needed to know. The warranty and roadside assistance is a great plus.They even expressed some of their concerns about some things they noticed about the vehicle that we should check out in the future. The big thing for me is that they called to ask if we wanted to change a part that really didnt needed to be replaced because we werent gonna use 4x4 and that saved us a lot. They were even authorized to do it but still made the call. On the phone he talked about putting it back together and making sure it was really safe without that repair. That shows that they care more about safety and customer satisfaction more than money. Definitely will be going back for vehicle repairs at this shop.
Always top notch service, explanation of repairs & options, follow up, and excellent communication from start to finish. Wouldnt take my car anywhere else and have referred many others and will continue to do so. Very personable, professional, and great value.
Ive been going to Advance Auto for years and theyve ALWAYS done GREAT work with very fair pricing. They provide quotes before service and let you know which work will take priority (and which can wait), and I NEVER felt pressured to pay for all (or ANY) services. Chuck (the owner) and the guys are honest and treat everyone like they would want their moms treated. Btw, Chucks mom shows up all the time! Im a fan.
When I was stuck in a rut they were happy to help me and tell me what the problem was upfront. Unfortunately they couldnt find the accelerator cable needed, but they made it hold up so I could make the ride home without charging a penny for the service. The drive was great and I am just so happy they were able to help so I can get my car back home! Thank you Chuck!
My wife felt very comfortable here. They didnt talk down to her like at most shops! Very friendly and great service. Very professional.
This place is fantastic. Theyre affordable and they know your car, they dont try to sell you nonsense and they actually care that fixing every little thing about your car isnt always in the budget. I will never go anywhere else, and they definitely get my recommendation.
Good and honest auto mechanic. Wont be miss lead and owner is very helpful.
Really good service and price. Needed a same day tune up, gave a quote and stayed with it. Also gave me a check list for my truck. Thanks
My family has been taking our cars here for the last 10+ years. Always recieve great service!
Love this place! The mechanics here are so nice! Very experienced and have great prices!!!!
The owner is so honest and nice. Got a great price and there was no pressure!!! Will be back for sure ( well hopefully i wont really have to lol)
I called to get information about getting my van repaired and the guy who answered the phone was being not helpful...he ended yhe call with Ill get right on it and they dont have my car yet..NO THANKS I WILL GO ELSEWHERE!!!!!! I hope they view their reviews to improve customer service..
The Team at Advanced Auto ALWAYS performs. I recently dropped off my truck with a problem only run into another family member also dropping off a car for an oil change. Chuck, Casey, and Dee are the best. (and Brian at Chucks other shop)
Always dependable. They treat you like family and perform services that others would not. Quick and dependable. I would recomend anyone who is looking for an honest and skilled shop
Great customer service, fantastic Auto service! Feels good knowing I have a reliable honest mechanic in my contacts!
Trustworthy. I go in for an oil change and they check everything. First time Ive ever been happy going to a mechanic.
Great customer service, quick service will definitely be back and would highly recommend!E
Went in for an oil change. I was very well taken care of by Adrian and the rest of the guys. I plan on coming back for any and all repairs to my vehicle and my familys cars.
Great experience, Chuck was up front about pricing and my Sheena (my Chevy Traverse) is in great shape again, Thanks!
You are very up front about everything and offer many extras. Im always pleasantly surprised by my visits
Nice guys! Had an electrical problem and they helped me out big time. I would highly recommend them!!
Took my jeep to these guys and they were quick to figure out the problem and get it back to me. Super quick, very nice and convenient
Chuck really went out of his way to help me today. I did not feel at all taken advantage of and I felt like he really cared not only about my car but about my safety and well being on the road. Even though I live in Phoenix, I will go to Mesa to have him maintain my car.
Awesome experience! Really quick service, our truck was fixed the same day.
Best, most honest place for vehicle repairs in the Phoenix metro area!
Best service in the valley! I would recommend them to anyone. They are down to earth, real, knowledgeable, understanding, helpful, and explain things well.
I did not have any work done stopped in for an estimate the guy was very courteous.