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Quality Bumper - Mesa
1023 S Gilbert Rd, Mesa, AZ 85204, United States
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Quality Bumper - Mesa
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SO
Review №1

Big thanks to the Quality Bumper guys. Awesome after the sale customer service!!

Pe
Review №2

Went to quality bumper in mesa, they were the only shop in town who was able to get me in while visiting on a road trip. They got my fifth wheel hitch installed in the same day, even though it was a tricky install. When I realized that I foolishly didnt need it they were able to remove it and credit me back right away. Jay, Vince, Alex and the guys were awesome and the owner cares very much about the quality of service and it shows. I would highly recommend them hitch installs, bedliners and other products they offer.

Re
Review №3

Alex was real helpful. Ordered some running board steps. Everyone seemed really cool.

Ja
Review №4

Had Magnum steps installed on my 2021 Chevy crew cab. Done in two hours like they said, the steps look perfect, and for a good price. Ill definitely be back for future service. Thanks, guys!

Je
Review №5

Great place. They do their best to help you find what you need, which unfortunately in these crazy Covid times is not always possible. Happy to bring my business here.

Al
Review №6

Had issues with airbags on truck I purchased. Dealer in Texas sent me a remote and a handful of shops couldn’t figure out why it didn’t work. Went to QB Mesa and manager was incredibly helpful and actually sent me with a used controller to get me working temporarily. Contacted dealer and gave correct part info. Will be using QB Mesa for more work very soon!

Su
Review №7

These guys took care of me. They installed a hitch and a roof rack. They did a great job. I would return for sure. I am happy with their work.

Je
Review №8

I came in today to get some running boards and floor mats. I was greeted when I entered and told they would be right with me and then for 10 minutes never again approached. All employees with their heads down typing on the computer. It’s unfortunate as this wasn’t like my first experience 6 years ago. Don’t waste your time here look elsewhere to find somewhere to spend your money.

ra
Review №9

Love their service .. They say. 2 hours and they did it ...on good time .

St
Review №10

I have done business with them for 30 years & never had a bad experience. Top quality products and great installation service.

Bu
Review №11

Installed a hitch. Did a good job and the hitch is a good quality.

Ro
Review №12

I went in to the store today to replace a seal from a backflip truck bed cover I purchased 2 years ago. I was given the part by a very helpful counter person. No charge just a “thank you for your patronage”. I will never buy from anyone else.

Ja
Review №13

Quality Bumper really takes care of their customers. I’m very satisfied with my new ladder rack and the quality of their workmanship. These guys are great! Give them a shot!

ja
Review №14

They were reasonably good priced and got my car windows tinted

Ar
Review №15

Very helpful, just didnt have the specific items I needed. Said they could order them for me, but I wanted to look elsewhere first.

Ze
Review №16

Never use their website. This is a little in person type shop only. They cant handle web orders, everything gets completely screwed up. You get charged and nothing ever gets done with your order.

Pe
Review №17

Very friendly and efficient company !

Lo
Review №18

Great customer service. Fair pricing. I purchased a cover for our new truck and they even installed it for me at no extra cost. That’s good customer service. I would definitely recommend this place to friends and family.

Ga
Review №19

Cheaper than online, great service, nice people and you dont have to worry about the warranty they take care of that too if needed.

D
Review №20

Great resource and truck accessories. Friendly and helpful service and technicians.

Ar
Review №21

I coming to get windows tint... The service it great.. Great work.. 😊.. Im going comeback again😊

Th
Review №22

All the guys there are always professional and very helpful. Bought my topper there and love it. Good quality products.

La
Review №23

In a day and age when quality service is a historical memory, these guys are truly outstanding in their field. Not only are Max and Matt very knowledgeable and friendly, they stopped what they were doing to help me out of a bind. Far beyond my expectations. Cant say enough, these guys have brought customer service back from near extinction.

Ja
Review №24

My first time doing business here. Great service and great products. I will definitely be back.

Ch
Review №25

Theese guys are awesome.Great install at a fair price.My Brake controler was dammaged due to my trailer hitting it, theese guys warranteed out the Brake controler no questions asked and moved the plug for me at no charge.I will definately be going back for any future needs

Jo
Review №26

These guys are the best, helped me with my trailer hitch installation super fast and do great quality work!

ga
Review №27

They were friendly, honest, timely and did good work.

Pe
Review №28

I had these people install a new tow bar on the front of my vehicle spent $4,000 found out afterwards I could have got it for $3,000 same product now I have a problem with my front fog lights that dont work and the front cable that hooks up has a lot of pressure on it because its on a bar and they say thats normal over time the cable will come loose I strongly suggest you find other estimates from other companies I waited for over 35 minutes and no one helped me I drove 3 hours down to get here to Mesa he says that doesnt mean anything to him they could care less All they are out to make is money money money money money take advantage of a disabled veteran which I am

Pa
Review №29

On July 13th, I took my 2016 Toyota Camry SE to Quality Bumper in Mesa, AZ for window tint. I had an appointment at 11 am and I paid $284 for the Carbon XP film. It took them 3.5 hours to do the job and when I arrived home my husband looked at it and saw a weatherstrip on back quarter window was pushed down or missing and did not look right. This car was a previous lease from Utah and it had zero tint and was in pristine condition.He immediately took my car back to the shop and asked about this issue and the bubbles he saw in the tint. They said the bubbles would come out by themselves when they cured and the guy who did the tint said he didnt see anything there. He was kind of shady-like and barely got close enough to see what my husband was showing him. In any case there was nothing we could do about the pushed down weatherstrip until after the tint cured all the way.After the tint cured and we rolled the window down and up it was easy to see that the weatherstrip had been sliced. My husband took my car back to the shop today and showed them how the weatherstrip had been sliced and asked them to please replace what they had damaged. The manager said they did not damage it, they did not do work like that, and he would not replace the $20 weatherstrip.The weatherstrip was fine on my mint condition, two year old car when it arrived at Quality Bumper and it was damaged by someone slicing it after I picked it up and they claim they did not do it? Who else would have sliced it? Me? YES, they most certainly did slice my weatherstrip and they refused to take ownership of their screw up.I would never recommend Quality Bumper to anyone. But if you do choose to take your car there to be tinted, make sure you take before photos of everything first.

Da
Review №30

I stopped in to inquire about an electronic break control for my 2008 Tacoma. After talking it over with Kieth, I left with the parts I needed and a quick how to. It all worked just as he described and my controller went in quick and easy, just like he said. Great service! Good price!!

Da
Review №31

Good peoples

Mi
Review №32

They did an excellent job! New side railes and spray in bed liner, did I mention excellent?

Ni
Review №33

Yes they’re friendly and convenient. They are too expensive and don’t ask to return anything. That’s when the customer service fell short.

B&
Review №34

Been shopping power running boards for two months. No one could answer my questions. Then I talked with Tyler at the Mesa store on Gilbert Road, well he just had all the answer I needed. Good price, Good service, wonderful people to work with. Work was just completed today Monday April 20,2020. Future needs, yes and many wants, Ill be shopping Quality Bumper,I hope you will ALSO.B. DornyGilbert AZ

Jo
Review №35

Max and staff took excellent care of me at a low price, with high quality!👍

Bi
Review №36

What a super experience. The people I worked with were very knowledgeable. I was referred to Quality Bumper by the Ford dealership because they werent able to help me with a Electric Trailer Brake Controller. Service was prompt and professional. I am very happy and satisfied and would recommend them to a friend.

Pa
Review №37

Absolutely the best customer service! Same day hitch receiver installation. I was greeted right away and the install was super quick. The staff was super nice and I’m so glad I chose this company. 👍

je
Review №38

I went in Saturday just before closing. Max was super helpful helping me pick out a Roll and Lock cover. I got scheduled on Tuesday for a bed liner and a roll and lock cover. Max again was very helpful. By tuesday afternoon I was all done. Max explained to me everything I needed to know. Thank you Max for taking time to help.

Th
Review №39

They had what I needed, when I needed it, and were very helpful in suggesting what was required to do the job right, given my vehicle and goals/requirements. Courtesy and knowledge. Thanks!

Bo
Review №40

Awesome place

Jo
Review №41

Their communication was great, they got back to me quickly. They had everything that I needed and although I did not use their installation service they offered their services over the phone if I get stuck. Highly recommend them for any of your aftermarket truck needs.

Li
Review №42

What a cool place. It is so much more than just Bumpers. They did such a great job on my truck. If you need anything for your trucks or any vehicle this is the place to go... Not to mention the Excellent Customer Service !!!

ji
Review №43

I had an issue with my Pace Edwards Ultragroove Electric Tonneau cover . Pace Edwards recommended Quality Bumper, so I called them. They took my truck in and fixed the problem very quickly . The tonneau is working great again. Thank you!

Ch
Review №44

In and out quick price was awesome

Ro
Review №45

Looking for a drop in bedliner ASAP. I used their chat feature and was emailing back and forth, I was getting almost instant responses. They had one in stock and installed it same day on a Saturday morning. Great service and clean shop! A+ across the board. Will definitely be using again for side steps and tool box.

Br
Review №46

Great selection

Pa
Review №47

Great service, great price. I was really happy with them. I got it a roll and lock bed cover and and Inyati bed liner

Je
Review №48

Visited the store yesterday looking for a bed cover for me new truck. The helped me select it, said it would be in first thing in the morning. Dropped my truck off when they opened and had it installed in a few hours.Wow if that’s not fantastic and timely service I just don’t know what is. These guys are professional and very helpful.I highly recommend them!

je
Review №49

Cant beat the service. I walked in to get a cover for my pickup bed, expecting that I would have to make an appointment and come back at a later date. They said that they could do it right then and have it done in less than 2 hours. Quality of the work they did was excellent. The staff were thorough and very knowledgeable. The prices were competitive

Pe
Review №50

I needed a trailer hitch and Quality Bumper in Mesa got me the part overnighted.

Ro
Review №51

Quality Bumper is the best. So knowledge and friendly. Thank you for the great service you gave me this week and all the times before.Thank you

Er
Review №52

Could not get any help from the three guys behind the counter. They were to busy on the phones and eating pizza at the counter to help customers standing right in front of them. Very disappointing visit.

Ge
Review №53

Quality Bumper in Mesa installed a Roll and Lock pickup bed cover and a Curt 5th Wheel Hitch in my new 2020 Silverado 2500 and they did an awesome job. All manufacturer instructions were followed closely and I am very happy with the installation and products. Max and Keith were very helpful, gave me a good price on the items and followed through with their promises. This is a great shop! Thank you guys!

jo
Review №54

This is top notch service, they had the tonneau cover I wanted in stock and were able to get me into have it installed immediately. The staff was friendly and helpful and I will be returning for my truck needs moving forward

Ke
Review №55

Best bumper hitch shop in the Phoenix area. They do all kinds of truck accessories for towing, bed liners, bed covers. Their customer service is excellent. And they dont keep you waiting for hours. Had a reciever hitch put on and was in and our in under 30 minutes. Highly recommended to trust this shop and avoid others for hitch needs. Keith and the Quality bumper crew are awesome!!

Dy
Review №56

Very helpful team! Super clean and professional. I would highly recommend them to anyone.

Ma
Review №57

Worked with Max on an airbag system for my F250. Workmanship and customer service exceeded expectations. I would highly recommend the team at quality bumper.

Mi
Review №58

Found a hitch and bicycle rack for my Mini. Really hard install done well!!

Mi
Review №59

MAX WAS SUPER. PRICES WERE COMPETITIVE. NICE TO GO TO A PLACE, BUY THE PRODUCTS AND GET THEM INSTALLED IN A TIMELY MANNER.

St
Review №60

I was havng some issues with my AMP auto steps that had come installed on my used 2014 Ram. I called in the morning and got an appt same day to bring it in and take a look. I got there early and they got me right in. 15 minutes later they said that the brain module was old and outdated and that they had some on hand they could replace it with that were warranty units. I agreed to have them put it in as the step issues were getting annoying. 5 minutes later they came in and handed me my keys and said it was done. I asked what it would cost expecting a $100-$200., and NO charge. I couldnt beleive it and was really surprised. They asked me to just come back if I needed anything else done on my truck. I honestly would not go anywhere else. I have seen the Quality Bumper stores in Mesa for over 30 years in Mesa and had never gone in. Now I would never go anywhere else. Thanks again for the help and the excellent customer service. I would recommend them to anyone.

Ka
Review №61

Max is awesome stopped in to pick up a quick replacement part for my Bak Flip cover, he offered it free and then quickly took the truck to do a quick adjustment. Wonderful to see this kind of service. Chris helped me with a purchase as I was waiting, great place well worth the stop

Ji
Review №62

Awesome place to get truck accessories. Knowledgeable staff who actually have many of the products installed on their personal vehicles and show them to customers. Installation is clean and reasonable. They have installed several products for me, AMP Research electric running boards, truck bed extender, bed carpet liner and RollNLock bed cover. Top notch service!

To
Review №63

Got a great price on a trailer hitch! The store called to let me know they were running late. They finished in the time they told me (2 hours) and it looks great. Room for improvement; Letting me know that it would take 2 hours, I to ask. Also, I walked to a restaurant next door to get a water and when I returned I noticed they appear to have a cooler full of water. Are they complimentary? could I buy one? Just wondering.

Ga
Review №64

The workmanship and customer service was impressive, they know the needs of the customer and perform the work requested in the timeline promised.

Ru
Review №65

It was amazingMax is awesome! I would call him for any accessories I need.Thank you sir.

Ma
Review №66

Like that you can see what you want before you buy it! Not sure if they are always as busy as they were when I was there but staff was great.

Cl
Review №67

Great job

Su
Review №68

Have always used Quality Bumper! Amy vehicle we’ve owned always go in for window tint hitches steps etc Always awesome service and great prices!

Do
Review №69

We had a Blue Ox baseplate installed on our new F150. There was an issue with my tail light going bad and this company contacted Ford and replaced this item with a new factory part. Max has been great. We will certainly work with vendor in the future...

ma
Review №70

Perfect place to buy truck accessories. Friendly, lots of cool stuff for my truck! Highly recommend them.

Br
Review №71

The Mesa employees are always so helpful and make sure I get what I actually need, as well as making my truck look good!

Wi
Review №72

Quality Bumper is the only place I would ever go to get my trucks accessories taken care of. They have a great manager, courteous and do a great job.

G.
Review №73

Great service and good prices.

Am
Review №74

They are reliable, quick, and Max at the front desk is good looking which doesn’t hurt.

Pr
Review №75

Terrific place. Always treat me right

Ti
Review №76

Quality Bumper made a mistake, HOWEVER, they made it right in a big way. A company that can own up to a mistake will forever be my go to company. I will make sure as many people as possible will know what a great tint job and customer service I received.Chris at the front end desk is the person to see.

Mi
Review №77

Nice and helpful

GE
Review №78

Visiting Mesa to pick up a trailer and found that the trailer running lights would not work. Brought it into Quality on a Saturday and they turned a technician loose on it. He found the problem was a blown fuse and replaced the fuse in a matter of minutes. Went into the office to pay and NO CHARGE!Good people who are not afraid to come out from behind the counter to help. It was for this reason alone that I made an appt. for the following day to have them install off-road lights on the truck. Just had it done and they work great. Knowledgeable employees, quick work. Thanks from a fan!

Ch
Review №79

Help picking out the best electric steps and truck bed cover.But they didnt clean up their mess in the bed and two of the lighst for the steps fell down and were not secured.

J
Review №80

Decent service but had an anomaly in the tint that I had to identify to have them repair. They took care of the issue without question but is concerning that quality control is performed by customer and not in house.

Wi
Review №81

This shop rocks, I was in and out in 27 minutes fully installed light kit included! The manager did me right on pricing and the staff was great! Thank you gents!Will

Ra
Review №82

Good service.... employees new product and willing to help out with the information and prices

da
Review №83

The people were friendly knowledgeable I was taken care of right away I would recommend quality buffer to anyone

SH
Review №84

A bit pricey but they have good products.

Ch
Review №85

The most outstanding sales and service I have received in many years.

Wi
Review №86

Very knowledgeable and expertise about flat tow towing

Ku
Review №87

Went into store with a certain tonneau cover I was going to buy, owner suggested something and said. I think youll like it. I wasnt sure, cause I had something else in mind. He was right, glad I went with what he suggested. I was gonna buy the fiberglass tonneau, he suggested the plastic one. Glad he did, thanks QB.

M
Review №88

Good gear, quick service, and great staff.

Al
Review №89

This business is as older as Arizona. Good employees, good service.

Br
Review №90

I bought a bakflip g2 from here 3 years ago. The warranty was only for 1 year. Here I am 2 years out of the warranty and the whole latch bar fell off of the bakflip. I brought it in to get a quote. They took the keys and repaired it for me, for FREE. It was done withing 15 mins.Not only, did they give me the best price after shopping around for 2 months on the original cover but they fixed the issue. They probably wont fix anything and everything out of warranty, but they are extremely fair. I highly recommend these guys. They dont shaft you or nickel and dime you. Love this shop.

Do
Review №91

Extremely helpful staff, quality products, and competitive prices. What more could you ask for

An
Review №92

Quick and good experience. Used Groupon no issues. I will be back for rest of the tint soon!

Da
Review №93

Nice work tenting my windows and nice guys working there

Da
Review №94

Good services and value for the money you spend!

Bi
Review №95

Was on vacation so was with my family tagging along while meeting friendly people all over the places been to.

be
Review №96

Very knowledgeable and helpful! Great experience every time

Ro
Review №97

This place was awesome.

Ch
Review №98

Had a problem with a tonneau cover, they have me the screws to fix it. Great service!

Ro
Review №99

High quality trailer hitches and expert workmanship

Na
Review №100

I love this store for all my truck nreds

Information
100 Photos
100 Comments
4.6 Rating
  • Address:1023 S Gilbert Rd, Mesa, AZ 85204, United States
  • Site:https://qualitybumper.com/
  • Phone:+1 480-835-0088
Categories
  • Truck accessories store
  • Auto parts store
  • Camper shell supplier
  • Trailer supply store
  • Truck parts supplier
  • Truck topper supplier
  • Window tinting service
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:9AM–1PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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