Neal was wonderful I literally got stuck do u guys know he didnt go home until he knew we was safe in a tow truck was coming he was outstanding its always a great honor to meet people like Neal if I could give u 10 stars i would I will definitely recommend family and friends if they ever need a place where they are treated kindly I would suggest the public storage ❤thanks again NEAL

Neal was the best. He got me in and out the perfect unit took his time to make sure i knew everything from insurance to when to pay to avoid late fees. He also took the time to show me the app and all its ins and outs 5 star service i will be recommending to anyone i hear needs a unit

Neal is an awesome guy helped just when needed. Very calm and courteous with helping. Would recommend

Neal was did and excellent job at serving my needs and explaining in details that ways to benefit my needs. GREAT JOB Neal!

Neal was very great with helping me get everything set up and is very professional!

Great service got me right where I wanted to go.

Neal was amazing in working with me and my concerns. Awesome experience with Neal.

Neal was amazing he helped literally with everything even getting me in my family out of the gate. Thanks Neal

Neal was super excellent, informative, and very helpful. I felt welcomed and happy. Thank you again Neal!!!!

Neil was very helpful with my situation. He’s very caring and understanding.

Neal did a great job helping me secure my storage unit .he deserves a RAISE

Neal was very very helpful and great customer service I would recommend this place if I need storage unit I definitely would return Neal 🌟🌟🌟🌟🌟💥💥💥👍🏽👍🏽👍🏽

Neal is the best associate Ive dealt with. His customer service is 2nd to none. Keep him around as long as possible.

Neal. Was very thorough with my purchase of our unit rental

Neil was very helpful and kind through check in, thank you

Briante n Neal are very awesome and nice they work with you on your every need

Excellent place & staff the best thanks to Neal for helping me out since day one. Highly recommended perfect place to have your personal belongings safe. Best place to work with.

Its a storage place. Has an app to auto open the entry so you dont have to get out or reach for the entry keypad. The driveways through the facility need work. Fairly clean throughout with climate controlled storages available. Biggest downside is cart availability is only available when main facility is open so buyer beware if your moving stuff after main facility hours, you will be making multiple trips if you have an inside storage.

Jenny was amazing help today. I came in looking for a storage unit but there was none in the size I needed and she took the time to look at other locations. Unfortunately there wasnt any open. She was very friendly and beyond helpful

Neal....very helpful and fast introduction for a first time storage user...will definitely refer this place to others..5star

I was super happy that I was able to book online and my storage into was ready on time. I went in to swap their lock for my own and the man working was a temp from another location. He was awesome. Not only was he extremely helpful he also fought through trying to pull 60 year old stickers off the roll to ensure I was able to use my own lock.Great service. Great storage unit, great price.

Very helpful and great service! Neal is great!

Neal was absolutely awesome, very helpful and quick to answer any questions I had. I will definitely use this facility again!

Neal is a very good servicer and he explained everything good

Neal was exceptional to work with. He goes above and beyond to provide quality customer service. I highly reccomend this location for public storage.

Mr. Neil is such a outstanding employee, very helpful and professional 👏!!

I am a returning customer and I have always had a great rental experience. Neal is very helpful and makes the process very easy!

ERental was super easy and Neal was very helpful. He showed me how to set up my app and unlock the gate from my phone. Super awesome!!

Neal was great to work with. I remember him from previous usage. Great service!

Neal was awesome. He helped us after I was worried that all my stuff wouldnt fit. He gave us a ladder to help pack in all our furniture. Definitely a place to store your goods. Highly recommended.

So happy I found this place I was stressing so hard looking for an affordable unit to store my couches last minute thank god Neal came through he is a very hard worker, very polite explained everything very thoroughly HIGHLY RECOMMEND coming to this location.

Neal had been very helpful to us. We appreciate his assistance

Neil is the best sight Manager dealing with him for over 10 year 🙂🙂 thanks.

Neal in Merrillville Indiana is so organized, perfect service level and very professional. Attorney melissa rohrer.

Hey everyone! Try public storage with Mr. Neal..Great awesome guy and very helpful!!

Neal was very helpful and very informative.

Greatest customer service received from Neal. He made I understood everything before signing and walking out the door. Thanks Neal...

Neal was amazing, communication is awesome and energy is awesome.

Neal was very informative. It was my first time renting a storage and he made me feel very comfortable with my items with their company. Thank you so much Neal.

Have to say long time renter and Neal has been very helpful every time I need help.

Neal does a great job at greeting, and keeping me updated on EVERYTHING that has to do with public storage

Neil was fabulous and very very helpful! He was able to assist me and was very prompt in returning calls!

Neal is a very good guy and I appreciate his concern

Jenny was great. I was looking at storage options and she took her time and explained everything to me. Great customer sevice!

Neal is very helping and courtesy...I would suggest if you have any issue he will definitely be the one to talk too

Neal and Jenny were amazing and so helpful!!! Stayed in contact with me and made sure I got a storage unit with such short notice.

Neal is awesome! Super friendly helpful and cheerful. The location is convenient and very safe. Never had a problem in over a year!

Neal was great and very helpful. Highly recommend this location.

Neal was great at getting us setup.

Jenny is unbelievable and a life saver.. I was desperate to find a unit and everywhere was booked she saved me I felt like crying I was so excited.

Nea is absolutely amazing couldnt ask for a better experience thanks alot Nea I appreciate uou God bless

Neal was very nice and took very good care of us and solved all our problems

Neal was fantastic, very professional

Neal was great ..... Neal forces you to give a good review, makes you do it right in front of him. He told us it would be cheaper of we got another unit in my moms name instead of ours but it ended up costing more than we were quoted then it showed up on the card! Then went to pay on lockers and the door was locked at 10:30am but another guy (not Neal) was in the building sitting at the desk.. we sat/walked around the parking lot at least 10 min before we got ahold of anyone!!!!

Neal helped me be able tp pay my bill online!

NEAL HAS BEEN A GREAT HELP WHEN GOING THROUGH ROUGH TIMES THANKS NEAL.

Neal customer service was amazing very helpful and quick to get you set up. Definitely recommend storing here if need be... Thanks Neal!!

NealWas really great today he was a big help thanks again Neal have a blessed day

Neal is the best! He is super nice and very helpful, he made my reservation a breeze! Thank you Neal for you for your awesome customer service!

Neal was very helpful and very quick with paperwork! Highly recommend!

Great experience, Neal was great!

Neal has been great to work with.

Thank you Neal. Great guy!

Neal... Awesome service!! 3rd time back and will always recommend his help to anyone.

Neal Provide a great service to me I am a returning customer and I wouldn’t mind returning again and I hope Neal still here when I come back!

Very Great Customer service !!!

Neil is a great manager!

Neals cool

Great facility, very clean, and Jenny helped me with everything and gave me great service!!!

Neal is a great guy

Neil very friendly and nice had storage unit about 6 months and he was always nice and informative during my entire stay. Always watching the property and has a smile

I have used this place on multiple occasions. Neal and Jake are both friendly and professional. I would definitely recommend using this location.

Neal gave me great customer service clean store and quick access

Neil helped me so much at my most difficult time. He is the best.

Neal is the best above and beyond..

Neal was a big help and did a great job...

Neal was awesome and very polite and professional!!! I actually felt more comfortable about storing my belongings at this location because he was so thorough and knowledgeable. My husband and I are also happy about the convenience of the location. I feel as though I got a good deal on my unit and don’t have to worry about it being tampered with.😍Good job Public Storage!!! Now just hire 100 more people like Neal and you’re good to go!!!👍🏽

If I could give this storage facility a 0 I would...DO NOT store your items here!!! If you come in contact with Neal property manager RUN!My items were damaged from them saying they are climate controlled and are not. DO NOT take out their insurance they wont pay. Horrible liars

Neal was great on my move-in!

Great service, Neal is very courteous and helpful. Nice clean safe storage units. Will use again

Neal was an exceptional property manager..

Neal is a great manager.

Neal is very helpful

Neal was a good helper

Neal.was Awesome in helping me for my first time here

Neal did a great job, he just slow and I was in a rush

The gentleman, Neal, at this location has always been exceptional in assisting me with what ever my needs were.. I have been here for 4 years I think, and it’s been great. I’m truly a happy client.Brenda Booyer

Neil is awesome! Super helpful. Stayed over to help us out.Get the man a new ipad!

Neal was great! I got stuck in the snow and he graciously called AAA to help me out!

Neal was the best help at a time like this he was awesome

Neal made it smooth to check in

Neil is and awesome worker

Neal is a Marvels person. He knows is job well.

Neal took great care of me.

Neil was a great help! Great customer service and always friendly. Thanks!

Neal was the best sales rep ever 👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽🥰🥰🥰🥰😍😍

Great customer service. Neal has been here a long time and it was great knowing he’s still here. Love this place and the service.

Great place! Will recommend always helpful! Neal is the best!!

Neal is so professional and so knowledgeable he got me in quick and hassle free he deserves a raise !!!!

Neal was very helpful