I lucked up on Platinum Collision and so glad I did. I had a crack on both sides of my tailgate. They fixed it AND repainted that area. Looks great! I went to them on another occasion. I bought some rear wheel liners and needed someone to put on. They did a fantastic job. The owner showed genuine concern and take pride in his work and very reasonable. His staff is very polite too. I will recommend him to family and friends.
Great customer and collision services! My first accident I had to deal with myself, and I am glad I contacted Platinum Collision.The collision places my insurance gave me within distance were booked through the end of the year, but Platinum Collision had availability the next week.The establishment is welcoming, and the employees are nice! They take their time with each customer and assures the customer they will contact them with any issues they have. They did the same with me and I was on my way.I took it in on a Wednesday. Less than a week later they called me to confirm all is on schedule, they ordered the parts and will have it to me by the following Wednesday. It all took around two weeks to get parts and fix my car, with COVID I was surprised at the turn around.The front of my car looked like nothing happen to it!! They did an awesome job!! The inside of my car was cleaner than I left it. It was nice to finally have my car back. Thank you for an awesome job, worth the drive to get it fixed!
Jose is very professional, friendly, flexible, patient and ensures you understand the details of everything that hes doing. The body work done on my vehicle is psecond to none. Thank you Jose and staff for a job very well done !!!!! Bea
One of the best body shops Iβve ever dealt with! Fast turn around time, professional service, and they donβt mess around. They literally made my car look like there wasnβt any damage done at all. Everything was just like it was before my car was in accident! I HIGHLY RECOMMEND PLATINUM COLLISION for auto body repair!!
Excellent service!! They gave us a quote and then beat their own quote. They were highly professional and very fast. My wifeβs car was scraped by a moving truck. They had it back looking as good new in 3 days!
I had a great experience with this body shop! They were fast and the prices were affordable.
I was hit from behind and my car had dents. But most important it had damage underneath. The opposing insurance wanted to pay very little but. Platinum did a thorough inspection found I had way more damage. Took pictures and kept in contact with me and insurance. The car looks great you canβt even tell it had been hit. They did excellent job. And it was ready quick.But I would like to say besides that they are very nice people I had a tragedy happen and they were very sincere and offered prayers for my family.In a time when I needed. I would recommend this business for quality and professional service they offer. Thanks again Traci Smith
Great customer service, amazing quality of work, and fast service! Prices were very manageable also. Part ordered on a Thursday, paid upfront for paint job to be completed, vehicle worked on 2 business days later, finished in a couple hours. Highly recommend for all body work needs.
Great service, better people!! Fixed a leak in my Tahoe that I had gone to several other auto shops all around Chicago, surrounding suburbs and finally found this shop in Indiana- You need good, reliable, honest work done - Go here.
Hosea was very professional. He did an excellent job on my car. I would highly recommend this service to anyone
Very professional, did excellent work and very friendly! We will be using them for our future needs! Thank you so much!
Alex and his team are wonderful! Very professional and timely. Myra kept me up to date through the whole process. Would recommend these guys to anyone.
I highly recommend this body shop, I got into an accident & they went above and beyond to ensure my happiness, thank you soo much for your hard work and time, I will forever come back for business.
Had my Rogue fixed here. They went through several different lift gates to make sure the one picked was my exact one that was damaged. They wanted nothing different about it. My lift gate, bumper and window were all replaced and the job looks amazing! Just like new!
Took my Honda Civiv SI here after it was t- boned and these guys really helped me out here. Not only did they paint it with the same paint and repaired the spot to make it look as though it never got into an accident, they also did all of this in pretty good time so I can get my car back soon. Definitely recommend this place to anyone looking for a good repair on a car and not other places where they fix it but can still look noticeable, this place gets it done right!!
This was the nicest, most professional place ive been to in a LONGG time. The owner was amazing, explained everything and helped me with what i asked for and he even did more. This is what you call going above and beyond to make your customers happy.. I WOULD HIGHLY RECOMMEND !! 5 STARS FOR ME =)
Alex was wonderful! Not only did he work within my budget but he did an awesome job on my daughters car. He quoted me much lower than what the dealership estimated. I will definitely refer all my friends and family!
Great services, very kind and friendly and gets the job done, I would definitely recommend coming here
Platinum collision is a really good shop to go to, to get your car fixed. They are really fast do and they do an awesome job. I sent my car in on Friday and got it back on Thursday. They also have really good prices. My insurance company didnβt want to pay for my car to get fixed, so I ended up paying out of pocket. And because my insurance didnβt want to pay for it they worked out a deal with me. Thank you guys again. I definitely recommend them.
The entire staff at Platinum is awesome. I was referred by a friend and because of that referral they went ahead and took my car in for repairs even though they were booked for the week. They kept me up to date about everything, always willing to assist in any way, very professional and got my vehicle back to me in a timely manner and it looked brand spanking new. Not too mention they cleaned and washed our truck for us! Overall I would recommend them to anyone because they will do their best to be honest and work with you and your insurance company. I never get on google and rate anything whether I like the service or not but they truly deserved this review!
This place is awesome!!! I needed to have a door handle replaced on my car. I googled searched body shops and came across this business. Upon calling I spoke with Myra and she was very pleasant! I was quoted a very reasonable price, and given a same day appointment. The work was done extremely well in a timely fashion. Jose showed superb customer service!! He was very detailed with what was done. I would definitely recommend this place to any of my family or friends that need body work.
Platinum Collision is Amazing!!! They do very excellent work!!! They had great customer service, great prices, and was very quick at taking care of my vehicle !!! I highly recommend them to anyone needing any auto body work!!!!
I had an amazing experience with Alex Suarez at Platinum Collision of Merrillville Indiana. Alex was very professional from beginning to end. I had gotten into a car accident and I had a very short window of time to get it fixed. I was referred to this shop by a friend but live in Schaumburg, IL and I couldnt find the time to drop the car off. I spoke with Alex and he went above and beyond to help me by driving all the way to Schaumburg and picking the car up. The end result was perfection, you could never tell it had ever been in an accident. They quality and professionalism from beginning to end was outstanding. They definitely earned my trust and my future business. I definitely recommend anyone to go here!
Kept in touch with me entire process and insurance company had vehicle done days BEFORE it needed to be ready. And really took care of me
Very talented people that are about the craft.very satisfied with the work they did for me. especially Edwin who is very good with body work and paint ππΌπ€
Super professional and efficient, they really care about the well-being of the car and the customer, Iβll definitely come back for all my car needs
This was the nicest, most professional place ive been to in a LONGG time. The owner was amazing, explained everything and helped me with what i asked for and he even did more. This is what you call going above and beyond to make your customers happy.. I WOULD HIGHLY RECOMMEND !! 5 STARS FOR ME =) PLEASE GO CHECK THIS MERRILLVILLE LOCATION OUT
He was very professional and did an awesome job on my car. Will recommend and will be returning if I need more work done.
Very pleased with the work, would recommend this place!!!
Great service and staff. Does excellent work in a timely manner! Great job with updates on my car. Highly recommend! Will definitely use again if needed! Thank you!
I really appreciate Platinum Collision for being there for me.They do awesome work on your vehicle. Not because they are getting your business they really care about how you feel about your vehicle π― genuine concern. They treat you like Royalty. Friendly atmosphere. I am so Happy, I recommend all my family and friends to go there if they need work done.
Took my daughters car here for repair after a hit and run. They took care of everything with the insurance company and the workmanship was exceptional the car looks as if it were never involved in an accident. Alex went over the entire scope of work before and after repairs were complete. Very professional and courteous staff. I highly recommend their services to anyone looking for an honest, upfront and competitively priced quality collision repair shop.
When I tell you they do good work take my word for it because my chevy trailblazer looks like new a thousand times better than it did and my new friends at platinum have the best customer service around Im only gonna use these guys from now on thanks Alex .
I recommend it to 100% theyβre make a great job. My truck was perfect and it doesnt seem to have been hit Professional service by the owner and his employees.
They fixed it up fast and had great customer service. As well as a nice environment. 100% recommend this place..!
Very well done!! Car looks brand new and professional work done. Been here twice and nothing to complain about. Very quick and on time. Reasonable prices.
These people did great work. Got me in immediately Ave for a reasonable price.
My husband took one of our vehicles to Platinum Collision back when they first opened. The staff went above and beyond to meet our car needs. Since then, we have continued to give them our business and have never been disappointed. The staff is professional and incredibly friendly; and the work is unmatched. I highly recommend!
Great Service!. Very happy with the repairs. Highly recommend this place.
Iβve now had 3 cars repaired here, the prices are awesome and the work is simply next to a miracle and amazing, Iβd banged my vehicle up pretty bad, so I was pretty nervous about full restoration especially with them being newer vehicles. My vehicles were restored to new without so much as a blemish. The staff is very friendly and definitely without that pushy sales Pressure and experience. Iβd highly recommend you will not be disappointed!!!
Im a very satisfied customer! They do good work and the prices are very reasonable! Would definitely recommend!
Great customer service! Knowledgeable! Great prices! Great work in a timely matter! Highly recommend this establishment!
Great job on everything! They took me within 10 minutes and the front desk lady was so nice and offered me coffee while I waited. Great place to go to! Highly recommend.
My husband and I went there and they were fast and sufficient in getting our light fixed. The woman at the front desk was amazing in helping and very polite. I will go back for anything else needed for our vehicles. I would highly recommend!
Thank you so much Platinum Collision for fixing my Murano two times. My suv looks like it was never hit at all. It looks brand new. The customer service was excellent. I loved that you kept me informed on the status of my truck.
I had a terrible accident Nov 6th. All front in end damage. Within a week my car was repaired looking better than the day I purchased it. I was expecting the turn around time to be much longer. Customer service was amazing. A very satisfied customer!!
Great work awesome customer service Alex is the best !!!
They are the Beast body shop I have ever deal with they got amazing prices definitely recommended.
I got another quote and the Platinum Collision team was less than half the other place. Paying out of pocket was a lifesaver with Platinum. They even figured out how to save my bumper and additional costs. Front desk help was extremely friendly and professional. Highly recommend.
Ive dealt with many collision experts before and this has easily been the smoothest collision body shop Ive ever worked with. Absolutely great customer service and great work on my car! No complaints.
Very attentive, quick to respond did such a great job on my truck and reasonably priced.. professional highly recommend
Platinum collision is one the best shop around Very good work and nice people . Good job
I had some serious damage due to side swiping a vehicle on the highway. I brought the car to Platinum Collision on Monday and on Thursday I picked it up. The car looks just like new. Friendly staff, quick turnaround, and excellent job on the repairs.
Alex was very patient, professional and punctual with work the receptionist was also very nice
The staff at platinum collision did great body work on my Infiniti Q50 2017! They were professional and fast! I definitely recommend them for any type of body work. I will for sure keep going back to them
Basically the previous person that worked on my car did me dirty and put components in the wrong places and Iβve been driving my car in an unsafe condition, these guys diagnosed that and luckily I havenβt had an accident since then
Very up front about everything and believe it or not honest. This place is not like any other shop Ive ever been and Ive worked in a few shops.
They were very professional and timely. I would definitely recommend their services. Thank you Platinum!!
Great place for body work! They did an amazing job on my ford edge on a timely manner with zero complaints. The work they do is unmatched for the value.
If you are looking for honest and reliable and excellent work then this is the place for you. I took my car to 3 different places for estimates and they provided the best price and very friendly, they explain everything and the turn around time was fabulous.
Brung my car upon my boyfriends recommendation! Very good friends with the owner and did an amazing job on my car!
Very professional, good work, and would highly recommend! Great prices too!
They have very great service ..an there prices are the best ive seen
Very good body shop and excellent honest workers. You will not be disappointed with there work and affordable pricing!
Front desk staff was very courteous and helpful. Work was done in a timely and efficient manner.
They did a excellent job on my car I would definitely recommend them I have no complaints they kept me informed of what was going on the whole time!
Brought my car here twice now and left extremely satisfied both times. Awesome work from the people here!
Great people fast service 100% recommend them
Awesome service I give platinum collision a 10/10
Great experience good customer serve.great staff.
I will be coming back, prices are fair and work is done on time, time is the most important to me, they got me in and done the same day, very happy and will be back for my full paint job. Thanks ππΏ
Great customer service kept me well informed went above and beyond what was expected would definitely recommend and im pickie
Great customer service, great work and great overall experience
Great customer service, went there for an estimate on getting the bumper of my Ford Escape fixed. Super affordable!
Perfect! 100% satified!
I was satisfied with the service
Great detailed work!! Exceeded my expectations!
It was great and professional
Great place