I went in for a new fridge. Bob P. In the appliance area was awesome. Very helpful, listened to what I wanted and found me the perfect new refrigerator. He offered suggestions and was not pushy at all. I highly recommend him if you are looking for new appliances.

The store is beautifully set up and inviting. Sales staff was very friendly and helpful. It was easy to find my item and complete the purchase. The trip from Twin Falls to Boise was worth the time!

Great customer service. Great selection. Was looking for a nice leather couch, and I found what I was looking for. The place was packed and I was able to have a salesman help me within 5 minutes of figuring out what I wanted. Was in and out in 15 minutes.

Great experience. We were helped right away. He wasnt pushy at all and he helped us find exactly what we needed quickly. We purchased it, arranged for it to be shipped, etc. in no time. They have an extremely efficient process. But they are also very friendly and helpful too. Those two things dont always go hand in hand. I was Impressed.

The fact that I had to wait for almost 4 months to actually receive my new dining set makes my review a little low.My salesperson Kim Williams was great!!The delivery was great! I loved that I got so much information on the upcoming delivery. The 2 delivery men were great!!If everything didnt come from China, everything about a purchase would be better!

I went into the store & told Jeff, the salesman what I needed ( a washer)and what I would like to have ( a washer/dryer set) Jeff was amazing within 10 minutes he found the the perfect ( washer/ dryer set) at the right price ( it was even on clearace!) And NO BACK ORDER THERE! I will have it next week! You are definitely treated like a VIP! Thank You Jeff & R C Willey!

“The doctor” was a great salesman to work with. He met our needs of finding the right entertainment center and also worked his magic and allowed us to take it home that day. Great store overall for everything you need for your home!

We were impressed with the attention and professionalism of our young salesman. I dont remember his name but wanted you to know we definitely appreciated his manner of service. We asked many questions. If he didnt have the answer, he would find out and get back to us.We bought an over-the-range microwave.He was upbeat, courteous and tended to business.

Very pleasant and knowledgeable. Scott S. Was very helpful. Good personality. Got the recliner i wanted. Delivered in 3 weeks. Thanks Scott. 2nd time I bought something there. Ask for Scott s

The store was very busy on Labor Day but there was a good amount of associates on the floor attending to all the customers. My wife and I was looking for bed sets and a new printer. Non of the bed sets caught our attention but we did find a copier that we like and bought. The young man that helped us was nice and informative. The buying process was quick and efficient. It didnt take the warehouse very long to bring our copier out and we were on our way. Satisfied customers.

I love RC Willey! I ordered a couch last year, delivered to McCall and everything went very smoothly. This year my order was for a cuddler. We had visited the store twice to look at it. When we ordered it, we placed the order by phone. All went well and it was delivered a few days later. What blew me away was when I was called a few days ago and the salt lake store said I had a credit rebate from the first couch that I bought. They had the wrong address and the coupon was returned to sender. She proceeded to deduct the amount of the rebate from my open order (the cuddler) and then also refunded me the membership fee because she noticed that I paid the same fee 8 months ago. Honestly I would have never noticed. So I was refunded $110.00 and I was so happy. The integrity of this company is unmatched and I am continually impressed by the caliber of people that work there as well as the morals of the company itself. I will definitely be shopping here again! Thank you to all that helped me!

Bought a dishwasher and they had a bread maker as a promotional item for 20.00. I was super excited to use it. When I went to use it the bread maker didn’t work when I tried to use it the first time so I called RC Willey and they wouldn’t do anything because it was a promotional item. I still spent 20.00 dollars and the product didn’t work. I’m disappointed. I buy a lot of stuff there and it normally is great but this time wasn’t so good. :(

I love RC Willey! The salesmen are knowledgeable and patient. When they have sales you can get a good deal. They have great customer services and warranties. I enjoy shopping at RC Willey

Had to buy a refrigerator, washer and dryer last minute and RC Willy had a great selection of in stock appliances. I was out of town and had to do it remotely and the whole process was easy and seem less. Megan the online sale agent was knowledgeable, courteous, and prompt! Will definitely come back to RC Willy again!

Employees were very helpful and professional.I was able to find what I was shopping for but choices were limited due to availability. My purchase won’t be delivered till December due to the availability.

It was our first time to visit RC Willey’s, we were very impressed with how beautiful and well stocked the store was, this store carries everything that we needed.Our salesman was Axel and he was awesome! He knew everything about all the appliances that we needed and he was more thanHelpful, he took his time to make sure we ordered the perfect appliance for our new home. Axel was very knowledgeable about the items we inquired about and was very friendly. He went out of his was to help us and made our purchase a very pleasant experience.We will definitely be back to purchase more items and we highly recommend that you ask for Axel when you visit RC Willey’s.

We make as many of our home purchases here as we can. It’s local and supports families in the Treasure Valley - the staff are knowledgeable and go above and beyond to help (sometimes they are too eager, but I’d rather that than to be ignored) and the products are quality. I love their no interest financing options.

We worked with Lonnie, The Doctor. What a wonderful guy. He was kind, knowledgeable, helpful, and made the experience very easy. The store itself is great and has a wide selection ranging from inexpensive to fancy - if youre looking for a quick and easy way to get some new furniture or appliances, check them out, and make sure you talk to Lonnie!- Bailey + Andrea.

I like RC Willey because they have a humongous clearance section and they have some neat stuff. I like how they had price tags on wall decor in the office of customer pickup. You should check it out.

I had two wonderful experiences with RC Willey recently...one with Ken Price in the furniture department, and one with an awesome flooring rep, Troy Cooley. What an incredible experience!! I felt like I was his favorite customer that had ever walked through the RC Willey doors...when in reality, I am certain he treats everyone as well as he did me. His customer service skills were 110% and scheduling the installers couldnt have been better, then followed up more than once to see if I was happy with my purchase. I would recommend him and RC Willey to anyone looking for home furnishing and especially flooring. Well done!

This will be the last time we purchase anything from this store based on our most recent experience. I would consider ourselves loyal customers as we have purchased appliances/home furnishings from RC Willey for over 15 years and have spent close to $40,000 at this store.We recently purchased a bed set that was in stock, upon delivery, the footboard had a defect, and they were not able to assemble the bed and they advised the replacement would be delivered the following Saturday, 10/30. On the day of the scheduled delivery, we received a text that the truck would be at our residence from 10:45 to 12:45. At 1:30 we contacted the store as they had not arrived yet, we were advised the truck was out for delivery and we were the 9th in line for the day and would be there soon. At 2:30, we called the corporate office and to our dismay were told the delivery had been cancelled. After numerous calls to/from the store and corporate, we were advised that the replacement was damaged, it never left the store as a result. We had wasted an entire day waiting around when we should have been informed from the beginning that they were not able to deliver it.With great frustration, we went to the store and a supervisor spoke with us, we were advised there was a communication issue with our order and offered a $120 credit, our replacement would be delivered on 11/4, they would call if there were any issues. I called the store at 11:30 this morning to get an update, the recording says 45-minute wait time but you can select a call back, I selected this option and as of 2:45. I called again and now was told the delivery is set for 11/6 because they could not verify our address even though they have delivered to our address just last week. It is very clear that this company has no clue what they are doing but it seems the main issue is with the shipping department.The lack of communication and selling products that have defect issues demonstrate that this establishment has clearly missed the mark on adequate employee training and product quality, I would give Zero stars if the option was available. We were planning on buying a dining table set and furniture for the living room, we will shop elsewhere from now on. Do Better RC Willey, you just lost some good customers.

I was Pleased with the selection of refrigerators to choose from and found competitive prices! Alfonso the salesman who helped me was knowledgeable and gave me time to browse and decide which model would be best for us! The no interest for 18 months financing was an added selling point! The office quickly approved and had the financing ready! We have purchased appliances and furniture in the past from RC Wiley and found again our buying experience to be great!

We have been looking for 2 matching swivel rockers recliner. They had exactly what we have been seeking.Cathy our sales woman was a great help.

Wish things would arrive. Still stuck in China. Waiting 2 months. Looks like lots longer. What is going on in this world ? Not stores fault. Guess who. ?

Great experience. Associate Joe Brown was very knowledgeable about TV Sound bars and was able to answer all my questions and educate me. Your display set up made it possible for me to hear different products, and it made my final choice very to make. The pickup system was very efficient and quick.

Great experience, was given information about their warranty services. Manager was very helpful and pushing my delivery date to a week earlier. Definitely recommend purching at RcWilley staff was very polite and helpful.than you all!!

I recently had kitchen appliances delivered and installed. Everything went great. Yesterday I discovered that the water line to the refrigerator was faulty and leaked positionally. Fortunately it wasn’t in the position installed. I contacted my sales person Eric and he had it waiting at will call for me today. Nothing could be simpler!

Our salesman was personable and the service he gave was exceptional. He worked with us on finding an appliance in our price range with many of the features we were wanting. We always add the RCWilley extended service warranty for piece of mind. We couldnt be happier with our purchase.

Have been shopping with RC Willey for many years particularly the Boise store and as always we receive fast friendly and courteous service. They even went out of their way to push through a warranty claim that the manufacturer refused. Now thats taking care of your customers. Will continue to shop this store and recommend to all.

We were interested in a leather sofa, and had shopped at most all of the Furniture Stores in the area.We returned to RC Willey, as we decided to purchase one we had seen there.Brandon Scheaffer was our Sales Associate.He was very informative, courteous, friendly, and professional.We appreciated his service very much.The showroom was playing music at a decent volume and the temperature was pleasant, unlike all of the other stores we had visited, that were near freezing.Checkout was smooth and brief. We would highly recommend Brandon and the store!

I went in looking for a mattress for our guest bedroom. Brian T helped me find the perfect mattress and was great at keeping me under our planned budget. He is very knowledgeable and extremely friendly. He listened to me & made me feel like a valued customer. I’ll definitely shop at RC Willey again, especially if I can work with such great sales people!

Friendly and helpful people there! My husband and I had a wonderful time shopping last night.

Excellent sales people, selection, and service! This site really has it all. Very impressive!

We found a lovely rug. The salesman found us a discount, and was very helpful, and pleasant to work with. The ladies at the check out counter were delightful and fun. Overall a good experience. I would shop here again for sure.

We were looking for a couch for our new home and everywhere we went there were wait times anywhere from a couple months to year. We went to RC Willey and not only did they have a larger selection but they also had a lot of their couches in stock and ready to ship within a few days. The customer service was great, nobody hassling us trying to make a big sale. We will definitely use them in the future.

Megan Gray was outstanding. I had many questions and she patiently and cheerfully answered them. Megan is one of the best customer service people Ive interacted with in many years. In just a minute or so, I felt as if Megan was a long time friend. If I were R.C. Willey, I would give Megan a substantial raise and make sure I retained her as an employee for as long as possible.Sincerely,John Arrington

RC Willey did a wonderful job! They were able to supply us with the induction range that we wanted while other places were telling us they couldnt because it was discontinued. They delivered it us (two and a half hours away) and installed it, all for $69! We are thrilled with our new range and RC Willeys stellar service.

We use RC Willey for all of our furniture, flooring, appliances and TV needs and replacements. Great quality, warranties, customer service and reasonable pricing. We recommend RC Wiley and its our one stop shopping. Excellent delivery set up and always on time.

Everyone was super friendly and helpful! The selection is AMAZING and affordable! We will definitely be back for any future needs

My wife and I purchased carpet from Scott Dodge and the service was incredible. He went out of his way to help us and exceed our needs. I would recommend him to anybody in the Treasure Valley that needs floor work done.Carol McKinley helped us find a couch and even helped us to measure everything that we looked at. She went above and beyond to take care of us and she was so nice! Because of the customer service, we are definitely going to RC Wiley for all of our future house needs!

We were in Boise and stopped by to take a look as daughter was looking for bed. Had excellent customer service from the time we entered to the time we left. No pressure whatsoever and what impressed us most was that they asked her questions in order to determine what she wanted and would work for her. They arranged to have it delivered and all went well. So impressed that we went back to buy matching dressers. Would highly recommend stopping by.

We needed to replace our dishwasher. The store salesperson let us know that the brand & model we selected is not available for 6-7 months. She was knowledgeable about the availability of other options and was able to arrange for us to purchase our second choice and have it installed in just 2 days.

Marta has done a wonderful job helping us select a living room set, dining room table, bed, and bedroom set.

We had an amazing experience! So lets start with why we picked RC Willey. 1. Huge fan of Warren Buffett, one of my idols. 2. When we lived in Kansas City we purchased all of our furniture from Nebraska Furniture Mart, another Berkshire company and talk about an amazing store, it is like an entire city block... I digress. 3 We are moving from 1800 Square feet to 3000 and needed quite a bit, furniture, appliances etc. and they had everything under one roof. 4. The sales team was amazing, very helpful, learned our style, advised wisely, and worked with another team member to get us the right appliances (the sales team specializes in different departments). Most of all the had patience, we changed our minds about 6 times. Cindy from Boise was our agent. She even helped via text and calls on her day off, and once on a Sunday I cant say enough about how dedicated she is! 5. Thus was a big one, we sold our home in Salt Lake in September, the new house in Nampa wont be ready until December, no problem, RC Willey will keep it all for you and deliver when your ready. We ordered a large table and chairs, couch, desk, book cases, refrigerator, washer and dryer, they deliver all of that for under $100! Did I mention there is a military discount? Yes, now that could be better but hey it is better than nothing. Could we have saved money by shopping around and watching for sales? Yes, probably but if you put it all together the service is worth the extra cost. Will we shop with them again? Yes absolutely, and I am going straight to Cindy!

Daniel helped me select the perfect appliances for my tastes and found me a sweet deal on them.

Very helpful and friendly, Thom Thacker helped us with all our needs very quickly and was very friendly and courteous.

Well I had the honor of speaking to Megan. Who could not have been more helpful. I then turned it over to Erin who told me that Megan was such a lovely person to work with. I was so happy to hear that we both had a strong feeling that she. Is somebody who can get things done and be extremely polite you should feel lucky to have her on your team!

Great prices and great service, cant be beat 5 stars to Brandon

They are always extremely helpful and never pushy. They always ask if you need help and are very insightful and know what they’re talking about. I went in to buy a washer and dryer and the guy answered my questions without any delay or issues. I really like how they have different people for different departments. I have also bought a couch and loveseat from them.

Maggie has always taken the best care of us before and long after the sale.

Absolutely a fabulous experience shoppibg for couch’s, tV entertainment centers, games, refrigerators, washer & dryer,… great one stop shop👍👍👍Thank you

Staff is great...but would like to be able yo work with 1 sales person for everything and have all transactions done in one spot. We had a fridge purchased with 1 person, he wrote up a ticket, asked if he could help with a sectional, he said unfortunately no. Had to put 20% down on a sectional that wont be in for a few weeks (couldnt use RC Willey financing, dont understand why). She rang up my credit card for 20%. Asked if she could help us in the clearance section. She said no...we just left the store because it was so much hassle then realized we never went to the counter to pay for the fridge! Now I have to go back to do that. Would have been a much better experience to be able to work with one person!!

Customer service is amazing! I bought counter stools but they were too high. So I returned and ordered new ones in the same phone call. Exceptional service. I bought 2 bedrooms sets and a dining room table too. Love all of it!!

Working with the team at the Meridian Idaho store is such a great experience. Megan Gray assisted us with our kitchen appliance package that was a huge project for me- but she helped make sense of it all! She found discounts that I hadnt seen on the website. Shes an amazing team member- one of the reasons we feel so confident in RC Wileys service!

Helpful staff (they don’t use pressure tactics), quality merchandise

We purchased a washer and dryer this past Saturday and were very pleased with the experience. The sales associate that helped us, Dennis King, was very patient and seemed knowledgeable about the appliances. He was very helpful and answered all of our questions. I am not a fan of larger stores like this but their selection to compare different models cant really be beat.

Knowledgeable staff. Answered every question I had with substantial knowledge. Reasonable prices. No tricks or gimmicks to get you to buy from them.Salesman showed us what we were looking for the backed away until we had questions about the product. He did not pressure us to buy anything. Great employees very well managed.

I have had issues with delivery, damaged goods, long waits, lack of customer service response to return calls even after repeated calls and wait months for replacement. So why do I give 5 stars? My go to salesman Brent bends over backwards to get things right for me. He takes his time gives great advice for choices and has patients for my 80 year old mother and her indecisiveness. Stand up guy deserves 10 stars for doing such an awesome job under todays conditions.

The salesman was very helpful in finding the queen sized bed we needed.

Service was excellent as always. Evan was an exceptional customer service rep as he worked with me on delivery charges and options. Checking out was smooth, quick and easy unlike other competitors. That’s what brings me back to RC Willey

Scott S at RC Willey was amazing to work with. Was able to show us exactly what we were looking for and stayed with us from beginning to end. Incredibly attentive and just nice to work with!

I had called and made an appointment with LEXX To get information and possibly purchase a new mattress for my future husband and I. At first we were told LEXX was not in that day, and I was quite disappointed. As fate would have it, we ran into Lexx while walking the show room floor, And we were so happy we did. Lexx spent much time explaining the various mattresses and automatic bases for the beds we were looking at. In the end we purchased what we feel, after his advice will be a great bed for our individual aches and pains. We would definitely use Lexx again For all of our future RC Willey purchases!Gladys Ashley and Richard Duke

Excellent service to get me the microwave I needed right away. I had a wedding in 7 days with a house full of company on the way when my old microwave broke down. Luckily I had an extended warranty on the old microwave and was able to get a hasslefree replacement. Awesome customer support from sales and service departments.

This place has good furniture that is very overpriced. Sales people that lie through their teeth, and management that doesnt care if they do. About 3 years ago i bought a mattress, a certa. The mattress is great, if not overpriced, but thats OK, I enjoy quality at that expense.Well a few things raised some red flags with me when i bought this mattress. For example how the sales people at this establishment kept trying to pander 150.00$-200.00$ sheets. The same sheets you can get anywhere for like 40$ that have waterproof goodness for a fraction of the price. My mattress is still fine without one. The certa mattresses actually come with a protective cover by DEFAULT that you can take off and replace easily.The next red flag was an outright lie. I was told that certa mattresses had to have a flat surface to lay on. The woman trying to sell me the mattress was very adamant about how flat the surface had to be. Can not be bars, can not have gaps, She insisted. She pushed towards a 600$ box spring(lol its a box... ok? a box.) It doesnt even have springs. When i questioned her she went and Asked a manager and then HE came back and assured me she was right. Well, fast forward to a few weeks ago and I have my certa mattress on a very unflat 150$ bed frame with bars and gaps i found somewhere cheaper, a bed frame that I traded up from the floor.My bed was on the very flat floor because i bought into this lie for over 3 years. Its funny though, the intent of the lie was to get me to pay an extra 600$. But something stank to high hell and I wouldnt buy the box. I would feel stupid if it wasnt for very permanent google reviews.I wont be back. Hope it was worth it for a chance to make 100$ commission or whatever you give your sales people.

I was in search of a new vacuum cleaner and went to my go to store, RC Willey. The young man who helped me was very knowledgeable and personable. The young woman who helped me with my purchase was pleasant and efficent. The pick up was quick. Start to finish in less than an hour. I always choose RC Willey first!

I’ve purchased here for years primarily because Cindy Berg is amazing. She knows her products and isn’t at all pushy. Love her!

Lonnie, the doctor, was wonderful to work with while we picked out a new sofa.

I am new to the RC Willey experience. Maggie was amazing at helping me find what I needed and got it ordered quickly. She was so friendly. She took the time to get to know me and made me feel like family. I also got flooring put in my home with Scott and his team and they did an amazing job. RC Willey has a costumer for life now.

Pretty good service. didnt have what I was looking for, but found a good alternative for cheap. I personally find it odd that they just sprinkled in a random electronic store, because its a furniture store. but anyway, not too bad

The sales person was very helpful, it made the purchase a rewarding experience.

Love the store and the Sales people. Lisa is awesome and fun to talk to. Andrew in Electronics is very efficient and helped my wife and I even as we were indecisive. Delivery was great and the products are all great. I especially am grateful for how helpful they were with returns and exchanges. Very easy going all around.

I have spent several weeks looking for living room furniture. I convinced my daughter to go with me to RCs this time.. Several assistants offered help but I needed to get some ideas and finally narrowed down what I wanted. Lori approached us about that time and we asked her a few questions and she spent the next 2 hours+ finding just what will be perfect for my updated living space. She was extremely helpful, friendly and knowledgeable even though she has only been with RC a month. It turned out to be a great experience I have been dreading for months.

Cindy at RCWillie’s in Boise (furniture Cindy) is just awesome.Every time I go in there Cindy is my main person.She bends over backwards to make things happen for me.Last week I purchased 2 full size mattresses - only to find out I actually needed Queen size.Cindy made it happen the same day.She is helpful, knowledgeable, funny, professional and above all a friend a can trust.Thank you Cindy

Went in to purchase a recliner for my wife and a new TV for our bedroom, service was great, and the staff took very good care of us, and answered all and any questions we had. We will be back to purchase our new sectional later this year. My wife is very happy with her new chair.

NEW CARPET 👏👏 we bought our forever home that needed some love and new carpet. We chose Eric at RC Wiley in Meridian ID, to help us get new cozy carpet. He went out of his way to measure our bedrooms before his drive to work. Awesome customer service!!! The whole process from picking out the right carpet, ordering and scheduling, there was no delay or hiccups. We got updated and personal phone calls from Eric to follow up on any questions we had. When delivery and installation day came, Jose and his team were early, friendly & ready to work. They were fast working but very clean with clean up. Our NEW carpet is amazing 🤩Thank you RC Wiley, Eric and Jose and his team 👍Highly Recommended

Melissa was non-pressuring and very pleasant. Sale price of chairs was great.

Dennis was absolutely incredible to work with! We absolutely loved every part of the store and will be back very soon!Barbra and Cub Carpenter

Very helpful sales people. We needed multiple purchases and dealt with three different salespeople. They were all helpful and help expedite our delivery.Prices were very competitive.Nice to shop for several big ticket items at one store.We will be back soon.

I had a really good experience at this RC Willey Store. I needed to find a washer, dryer and refrigerator for my new home. Dennis answered all my questions and was very helpful and kind. He was able to get me the sales price, rebates and discounts. I was able to get on the schedule for next week delivery and was very happy about that especially since everywhere I’ve been, the appliances are back ordered 2 months or longer. Thanks Dennis for all your help!

Our sales rep Bob was very attentive to our needs. We knew what we wanted and he didnt try to haggle us into something more expensive or glamorous. He knew his product well and was kind spoken and helpful.

Megan Gray, with RC Willey, was amazing to work with in finding a variety of new appliances for our new home. She was helpful, patient and very accommodating. I will definitely use RC Willey again, simply because of my wonderful experience with Megan.

Service was excelllent. Alphonson did a very professional job.

Salesperson, Jeff, was personable, knowledgeable and very accommodating to meet our appliance preferences. Weve bought all of our appliances there over the past 9 years and keep going back because our experience has always been great. The delivery and setup is always professional.

I hate that I have to write this, but please be do not get a couch from here if you want it to not be broken. Spent $1200 for a couch that they have never fixed nor do they care to fix. I have had two delivery guys bring broken couches to my home and tell me they are going to bring another one and never came. I called multiple times in the past months promising that they were getting a new piece and never once got a call. I even spoke to a manager and still nothing has changed. This couch was worth $1200 and they dont even care to give you quality. It is now August and still I am stuck with a broken couch and this issue has been since last NOVEMBER. Almost a year and the worst experience ever. I even had one of the delivery guys tell me that the broken leg was bendable and that is why it looks that way. How embarrassing and unprofessional.

I was helped by Tony in appliances! He was very helpful and patient with me from the time we started the conversation to the very end, giving me the number to call and make the payment. I really appreciated him!

I had a great experience at RC Willey’s Clearance Center. Kim helped me find some great deals that I could take right off the floor. I even went back a second time!

Excellent service. Within 5 minutes à sales rep approached us and within 15 minutes we chose the washer and dryer we wanted. The rep was very knowlegable about the items we picked. Items were available and will be delivered and installed in a week.

Gloria Gentle was our sales consultant and she was awesome, no pressure, let us look around. Checked in occasionally but not a bother. Responsive to our questions but allowed us out space and time. We appreciate her and will request her in the future.

Great store, great customer service, ordered appliance on Tuesday recd Thursday. Guys were so nice, knowledgeable, and cared about making sure everything was right. Thanks, R.C.Wiley!

Carlleen was an absolute pleasure to deal with, knowledgeable, patient and not pushy at all. If your in the market for great great furniture at RC Willey… I would highly recommend her!

Our sales guy was great. The complete lack of service AFTER is unacceptable. Ordered $4500 worth of bedroom furniture. Have not heard a thing. Called in and after 30 minutes on hold, the customer service representative claimed she couldnt hear me and hung up on me after just a few seconds.Horrid service. I will be cancelling my order. I will NEVER shop at R.C. Willey again. Rostock in Caldwell Idaho has FAR superior service. I will be purchasing from them from now on.

Wayne was our sales rep that took care of us and he was wonderful as well as the follow up call.We are a little disappointed with the noise the fridge make and that we are unable to adjust the shelves.It definitely isn’t the caliber of refrigerator that we had. It isn’t a deal breaker.The 2 fellas that delivered our new fridge and set it up were swift, professional and easy to work with. They came earlier then planned which worked very well for our schedules.Thank you

Bob Pearson was outstanding to work with. He is knowledgeable about the appliances and listened to what we were looking for. I am confident in the final selection of washer and dryer for our new home. I definitely will work with him again for future appliance needs.

Wayne on appliance was very goodHe have me time to think about the item that I bought.He also was able to deliver for free and on the day that was .much better for me.Thank you Wayne

We ordered our furniture in March. We had to pay in full. Part of it was in stock but they would not deliver untill it was in in their wearhouse. We called them every month, they never followed up with us. This week when we called they said yes its all here. Thanks for letting us know. Its scheduled for delivery in October. We will see if it really happens.

Lonnie Noble, Sr., aka The Doctor, is a great guy to ask for here at the Boise store if youre buying furniture, a dining table, mattresses, grills, patio and any lawn care needs. Lonnie is not only personable and talented (just ask him for a poem, on the spot, and hell deliver!) but his interest in helping you is genuine and he will seemingly move mountains to help you get the item(s) youre looking for. We needed a pair of half-height twin bed foundations at the last minute and Lonnie understood our needs (87-year-old mom was coming to visit the next day--and shes too tiny in stature to reach a regular depth bed height easily) and he made it happen with a smile and style, holding the foundations for us after our call, sharing with us how we could sign up for email to get a purchase discount, and walking us through the purchase from cashier all the way to the pickup dock out back. What a fun experience! Bet not many people can say *that* about buying a pair of box springs! Thanks, Lonnie! Ask for Lonnie--you will *not* be disappointed!

I have never been in an RC Willey’s before and was pleasantly surprised when there was someone at the door greeting people and handing out coupons. I was hunting for a fridge and met Jeff. He was very knowledgeable and friendly with no pressure to buy anything. I noted the same fridge in 3 different stores were all priced the same. I came back on Monday because I realized the coupon was good for $75 off. I met Eric Foster who wrote up the invoice and got the delivery fee waived off and set up the delivery date. I like the friendly staff and walking around I didn’t feel like there was a saleman hiding in the shadows to pounce on me. All told I had a very pleasant experience

We went to browse, seeing what’s out there after not having new couches for 15 years. Currently we have two 4 cushion curved couches- we have lots of family over for gatherings! We weren’t sure we’d find anything to replace! And our room won’t work with L shaped sectionals! Ben happened upon us asked us if we were doing OK. We said not really we didn’t know if we were going to find what we needed and he asked us what it was we needed and all the important questions for what we were looking for. We told him and he said I think I have some thing that will suit your needs and he proceeded to show us the configurations of separate pieces like right hand end and left hand end and console, middle sections with reclining seats. They suit our needs perfectly and Ben solved the problem. Not to mention what a happy pleasant friendly non-pushy he is!

My daughter and I were in the market for a new sectional for our bonus room. As we were trying different ones out, J.R. gave us some helpful advice to narrow our search down. He was never pushy, and was very accommodating. He was engaging, friendly, and knowledgeable. He made our experience quick and easy. Thanks J.R.!

Christopher was super kind, knowledgeable and effective with his service for my husband and I during our visit. We appreciated his honesty and integrity when dealing with wait times. For anyone looking for great service: this furniture store offers more then good pricing, it provides exceptional sales personal with exceptional service. Thanks Chris for the help!