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GameStop
7850 Mentor Ave #150, Mentor, OH 44060, United States
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GameStop
Comments
Ka
Review №1

Very friendly and informative. Reasonable prices.

Ca
Review №2

I know that a lot of reviews that are here focus on the staff, the staff is nice, but the store always seems to be poorly stocked and low on merch compared to others in the area.

ni
Review №3

Im not sure why corporate doesnt like to send figures and collectables to this store but this store has great employees and a pretty good selection on games and funko. They do update often.

Ju
Review №4

The nerdier the better, the people who work here are about that life. Pop culture or nothing.

An
Review №5

The gentleman that helped me today was fantastic. He gave me several suggestions for games I may not have considered. Didnt oversell my ignorant self but I left there appreciating the suggestions. He really knew games and systems.

Bj
Review №6

A good amount is already bought out of stock, but still has plenty of stock to pick out a late christmas gift from. Makes good use of the space but the line is placed in a spot where you often have to move past people in close quarters.

Ic
Review №7

Great variety awesome prices friendly service. But stocks are selling out fast. COVID19 precautions in effect which is awesome.

St
Review №8

This place is good. The staff member helped me out in my choices and was awesome. I would recommend this place for your gaming needs. I didnt trade anything in, only bought stuff so I can not talk about there trade policy but its Game Stop so always check.The selection of products is better than most of these stores. There is a good variety in this location.

Ni
Review №9

The people at this game stop are just amazing they go above and beyond everytime and always seem to amaze me I pre order all my funkos threw them and they call me the second they come in they give me amazing recommendations on anything I ask about and I would recommend that every one should use this gamestop just due to the people that work there alone

Vi
Review №10

The stores got all the latest games. The man who helped me was very nice and friendly! 10/10⭐

Tr
Review №11

The Great Lakes GameStop is the best place for your gaming needs and/or questions. Friendly staff and management who genuinely care about their job and customers.

St
Review №12

GameStop to the moon 💸🚀🌛

Bi
Review №13

Fantastic thanks for asking

An
Review №14

Easy to find things and good customer skills

tr
Review №15

Awesome service very polite and masked up covid-free

Ru
Review №16

Great place to buy gifts for family members ! 😁

Se
Review №17

Me and the whole family love this place

An
Review №18

Staff here was very welcoming and helpful. Eager and happy to answer any questions we had. We were able to find exactly what we were looking for. Definitely a good experience.

Tr
Review №19

Great employees and games

To
Review №20

An awful company that uses manipulative tactics to shirk every corner. Higher priced new and used merchandise with pushy sales tactics force fees on the naive that haven’t yet left this company

Ja
Review №21

Always polite..and helpful

Ka
Review №22

Good variety of games and friendly, helpful employees.

Ch
Review №23

Everytime I go in this store. Im always greeted by an associate. And given the time that I need to make a purchase. Always willing to help out. Great staff. Awesome store

Jo
Review №24

Great customer serviceEven better conversationDane is awesome

Ka
Review №25

Game Stop is... Game Stop. Its great, but youve been to one youve been to them all. The only difference is whats on clearance. Unless youre looking for something specific.

Ki
Review №26

Good merch inventory

Lu
Review №27

Great place and employees were fantastic. Definitely will go back again for all my gaming news.

Am
Review №28

Very nice place

Ke
Review №29

This Gamestop was absolutely wonderful! My nephew wanted to buy a game and ended up having lots of change to buy the item! The gentleman was GREAT! He sat and helped count the change and was so polite! Not only did he do that but we previously stopped at another Gamestop which did not have the games we wanted and they called to other store and had them waiting for us when we got there! Thank you!

Am
Review №30

This place is the best to go to! Amazing customer service and the prices are really good. The only place my husband and I have been to where they cleaned our disk before putting them in the case.

PA
Review №31

Recommend

Br
Review №32

Went in to trade up to an Xbox One X during a Pro Day sale. Was a great experience. Ive been to other GameStop stores and this one seems to have the nicest, most helpful employees. Previous experiences trading in consoles at other GameStops left me feeling a little cheated, each time I go to this one experience I feel I leave smiling (never pushy and provide helpful suggestions too). Great job to all who work there!

Cr
Review №33

Brought in twelve fairly popular X Box One games in great condition and they offered 8 dollars for the lot. The same games were on the rack used for 8-20 bucks apiece.

Ta
Review №34

They took forever to greet me. They keep talking to everyone beside me. So I had to go up there to get their attention after that it was ok I guess.

We
Review №35

I primarily go in here for gift cards.

Aa
Review №36

The people here have been extremely helpful and have went out of their way to help me find answers to questions that they couldnt answer right away.

Qu
Review №37

My son LOVES this place and I love the clearance section.

Al
Review №38

Excellent customer service never had no issue keep up the Wonderful Work

Ad
Review №39

Apathetic team and really pushy about junk. Was informed that certain model kits werent suitable for my kid, when we informed them that we have several and he was looking for that specifc one, we were told that was a really bad idea. One star is generous.

Wa
Review №40

I called about ps3 power cord I drive all the way out there and its the wrong cord and to make matters worse they could only take cash transactions cause their internet was down. Big waste of time and I will not be coming back, I wish I could give them 0 stars.

Da
Review №41

Very friendly clerks, tons of cool games and stuff

Is
Review №42

Very cool very professional employees here helped me out quite a bit and got everything I asked for. Absolutely no complaints here.

Ja
Review №43

Staff still rude. Video game selection is meh. The Willoughby GameStop is much better. Bigger selection of games and the staff is actually nice.

mi
Review №44

They are very nice and helpful there! Its clean and they have a good variety of games there.

Em
Review №45

Overall good place to get games bad policy when returning them. Also watch out its and Xbox one x not s. Lol

Ky
Review №46

Nice people but although we drive over an hour because they told us something was instock and it wasnt 0b

Ja
Review №47

Trade credit here was terrible, and not many people here want physical games.But overall a decent experience

Ro
Review №48

Has what we need. Dungeons and dragons dice, video games, video/anime accessories

Sa
Review №49

Great friendly staff and very helpful and courteous

Jo
Review №50

Helped me pick out a new Xbox one controller. Always friendly

Br
Review №51

Nice, friendly people. Everything you need

Sc
Review №52

Got everything we needed! Great!

Ad
Review №53

Every time I go the dont have the game that I want and keep saying comeback next week

Ro
Review №54

Return policy is terrible, got to show Id for everything. Better off going to Walmart and or Amazon

Sa
Review №55

The staff is awesome and knowledgeable

Ms
Review №56

They have an abundance of games, also, if you buy something from them, you have 7 days to return it (if it doesnt work out!)

Ki
Review №57

Small cramped store. Helpful associated but small selection of used games.

T
Review №58

Its an ok Gamestop. The workers are friendly as always but sometimes things cost to much and the trade in value, even as a member is terrible. Bought a $60 game from Best Buy and brought it to Gamestop. Made sure I opened it first. They offered me $32 something for it. Really? Its lost half its value being opened on my 30 second trip from Best Buy? But they are still a good store none the less since they sell many preowned items.

Wa
Review №59

Good video game store

Jo
Review №60

Friendly and knowledgeable staff.

Ch
Review №61

My husbands favorite store for his video game obsession!

Ja
Review №62

Has a great game selection!

Jo
Review №63

It smelled funky in there to the point that I got nauseous but they had games

Fr
Review №64

People are awesome and helpful.

Ke
Review №65

They had what the kids wanted

D.
Review №66

Always a helpful staff

Mi
Review №67

They buy cell phones

Ma
Review №68

Nice game store

Am
Review №69

Very nice .

St
Review №70

Good shopping experience

Al
Review №71

Waited in line for 10 minutes to buy used games, only to be told the boxes in the shelve were display boxes and they had none of the 3 we wanted in stock. Dont advertise what you dont have

Ch
Review №72

Great place for games

Ra
Review №73

Always a rip off.

Jo
Review №74

I really wish they would stop trying to sell you a hundred things at checkout.

Ch
Review №75

Son loves it

Jo
Review №76

Called to make sure a game was there told they would hold and not even offer a plastic case for it Ill pass and go to walmart

Je
Review №77

Good place

Aa
Review №78

Lots of collectibles and friendly workers

Co
Review №79

Lots of stuff, the employee was friendly, and the store was clean.

Ma
Review №80

They talked me into a membership 5 months ago and I never received the magazine, customer service simply doesn’t answer emails and the wait times on the phone are so long nobody in their right mind would wait.I would not feel bad if they close them all down

Ma
Review №81

My mario cup

ti
Review №82

Great people

Am
Review №83

Knowledgeable staff

1A
Review №84

Good selection

ja
Review №85

Great service

Dw
Review №86

Cool spot

Sa
Review №87

Good

Sh
Review №88

Little pricey

Je
Review №89

Nice

Me
Review №90

Love it

Na
Review №91

Welcome to the gamer zone

Jo
Review №92

Is alright

St
Review №93

Had what I needed

Tj
Review №94

They have games, Games, GAMES! !!

ty
Review №95

Games

Aa
Review №96

Games

Vi
Review №97

Love it

Information
7 Photos
97 Comments
4.2 Rating
  • Address:7850 Mentor Ave #150, Mentor, OH 44060, United States
  • Site:https://gamestop.com/store/us/oh/mentor/174/great-lakes-mall-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 440-974-7080
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:11AM–8PM
  • Wednesday:11AM–8PM
  • Thursday:11AM–8PM
  • Friday:Closed
  • Saturday:6AM–10PM
  • Sunday:11AM–8PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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